Monthly Archives: December 2020

News: Helping big banks out-Affirm Affirm and out-Chime Chime, gives Amount a $681 million valuation

Amount, a new service that helps traditional banks compete in a digital world, has raised $81 million from none other than Goldman Sachs as it looks to help legacy fintech players compete with their more nimble digital counterparts. The company, which spun out from the startup lending company Avant Credit in January of this year,

Amount, a new service that helps traditional banks compete in a digital world, has raised $81 million from none other than Goldman Sachs as it looks to help legacy fintech players compete with their more nimble digital counterparts.

The company, which spun out from the startup lending company Avant Credit in January of this year, has already inked deals with Banco Popular, HSBC, Regions Bank and TD Bank to power their digital banking services and offer products like point-of-sale lending to compete with challenger banks like Chime and lenders like Affirm or Klarna.

“Most banks are looking for resources and infrastructure to accelerate their digital strategy and meet the demands of today’s consumer,” said Jade Mandel, a Vice President in Goldman Sachs’ growth equity platform, GS Growth, who will be joining the Board of Directors at Amount, in a statement. “Amount enables banks to navigate digital transformation through its modular and mobile-first platform for financial products. We’re excited to partner with the team as they take on this compelling market opportunity.”

Complimenting those customer facing services is a deep expertise in fraud prevention on the back-end to help banks provide more loans with less risk than competitors, according to chief executive Adam Hughes.

It’s the combination of these three services that led Goldman to take point on a new $81 million investment in the company, with participation from previous investors August Capital, Invus Opportunities and Hanaco Ventures — giving Avant a post-money valuation of $681 million and bringing the company’s total capital raised in 2020 to a whopping $140 million.

Think of Amount as a white-labeled digital banking service provider for luddite banks that hadn’t upgraded their services to keep pace with demands of a new generation of customers or the COVID-19 era of digital-first services for everything.

Banks pay a pretty penny for access to Amount’s services. On top of a percentage for any loans that the bank process through Amount’s services, there’s an up-front implementation fee that typically averages at $1 million.

The hefty price tag is a sign of how concerned banks are about their digital challengers. Hughes said that they’ve seen a big uptick in adoption since the launch of their buy-now-pay-later product designed to compete with the fast growing startups like Affirm and Klarna .

Indeed, by offering banks these services, Amount gives Klarna and Affirm something to worry about. That’s because banks conceivably have a lower cost of capital than the startups and can offer better rates to borrowers. They also have the balance sheet capacity to approve more loans than either of the two upstart lenders.

 “Amount has the wind at its back and the industry is taking notice,” said Nigel Morris, the co-founder of CapitalOne and an investor in Amount through the firm QED Investors. “The latest round brings Amount’s total capital raised in 2020 to nearly $140M, which will provide for additional investments in platform research and development while accelerating the company’s go-to-market strategy. QED is thrilled to be a part of Amount’s story and we look forward to the company’s future success as it plays a vital role in the digitization of financial services.”

FT Partners served as advisor to Amount on this transaction.

News: Gift Guide: The best books for 2020 recommended by VCs and TechCrunch writers (Part 1)

2020 was a tough year for all of us, but a strong one for books (how often do you get to say that?). Sales are up, driven by lockdowns, boredom, and the need for escape. Yet, 2020 also felt like a watershed year for media in general, a time when we started to deeply question the value of real-time communications driven by fear.

Welcome to TechCrunch’s 2020 Holiday Gift Guide! Need help with gift ideas? We’re here to help! We’ll be rolling out gift guides from now through the end of December. You can find our other guides right here. This is Part 1 of the Best Books gift guide. Part 2 with even more selections will be posted shortly.

2020 was a tough year for all of us, but a strong one for books (how often do you get to say that?). Sales are up, driven by lockdowns, boredom, and the need for escape. Yet, 2020 also felt like a watershed year for media in general, a time when we started to deeply question the value of real-time communications driven by fear.

Books are no guaranteed antidote to the daily grind of the information economy, but they do provide room for readers and authors to breathe, to take stock of where we are and where we are going. Not in the moment, but of the moment. Whether that means escaping into the lives of fictional characters on another planet, or understanding the lives of others on our very own, books provide the material that can help us rethink all that’s going on and what happens next.

So I’m delighted to share nine book recommendations from my fellow TechCrunch writers as well as a few VCs on what to read in 2020. Some books are a few weeks old, others a few years, but they all made an impact on the lives of their reviewers this year as we confronted one of the most challenging times in recent memory.

This article contains links to affiliate partners where available. When you buy through these links, TechCrunch may earn an affiliate commission.

Dark Mirror: Edward Snowden and the Surveillance State by Barton Gellman

Penguin Random House, 2020, 448 pages
Recommended by Zack Whittaker, Cybersecurity Editor at TechCrunch

Dark Mirror tells the story of how its author, Pulitzer Prize-winning journalist Barton Gellman, became embroiled in reporting one of the biggest leaks of highly classified documents in a generation, thanks to former NSA contractor turned whistleblower Edward Snowden.

Gellman was one of only a handful of people given a copy of the cache of “top secret” documents swiped by Snowden in 2013. The documents revealed the enormous scale of the U.S. government’s surveillance capabilities — and those of its allies. The book is written largely in first-person, and it shines a brand new light on the Snowden disclosures and published stories that followed, the mistakes that were made, as well as new revelations that were never previously told.

You learn more about Snowden, his character and temperament, how he collected thousands of classified documents from right under the NSA’s nose, how he came to “meet” Gellman for the first time, and what motives led the whistleblower to go public.

You also follow how Gellman sourced, vetted, and fact-checked some of the most significant findings from the documents — with help from researchers Ashkan Soltani and Julie Tate — from revealing the PRISM slides, to the jaw-dropping moment that Gellman recounted telling a Google engineer how the NSA was secretly siphoning off data from its private datacenter links. Gellman spares no detail of his years-long journey in covering the documents, and isn’t one to shy away from revealing his own struggles — not least trying to protect the cache from spies both at home and abroad, and fearing that he too could become a target.

Gellman brings a fresh perspective and hindsight on the narrative you might have followed in the aftermath of the scandal, and fills in the blanks during a period of time that had the world in turmoil. And yet seven years after the first of many stories broke, Dark Mirror continues to spill details never known before in every chapter. His storytelling is exquisite, even if you’ll never want to use the internet again after reading it.

Price: $20 from Amazon

The Color of Money: Black Banks and the Racial Wealth Gap by Mehrsa Baradaran

Belknap Press (Harvard University Press), 2017, 384 pages
Recommended by Liz Sisson, Chief Operating Officer of Urban Us

Anyone who manages money, invests in others’ livelihoods or lives in America should read The Color of Money: Black Banks and the Racial Wealth Gap by Mehrsa Baradaran, an associate dean and professor at the University of California-Irvine and a fellow at the Roosevelt Institute.

Baradaran’s 2017 book explores the past efforts to create economic inclusion in the United States, how they have not succeeded and how any real attempts to improve the wealth gap would need to improve access to capital, among other solutions.

The book digs into financial institutions and policies that are responsible for creating and maintaining racial inequalities in the United States. Baradaran covers the racial wealth gap and its relation to banking as well as the history, political theories, policies and people who maintained the long-standing racist institutions with access to capital and therefore wealth. The book also addresses the idea that wealth is not the same as equality.

A median white family in America has 13 times more wealth than that of a median Black family. The Color of Money explains why that wealth gap continues, and why it tripled between 1984 and 2009, through history and an examination of government policies such as redlining and GI Bills as well as discriminatory behaviors.

Baradaran teaches the reader about the long history of financial institutions such as community banking, Black banks, mortgage lending and government programs (e.g. CDFI, CRA, GSE, OMBE and FDIC) that have played a role in these systems. She also investigates the limitations of capitalism due to segregation and exploitation during the Reconstruction era, the Great Migration, the New Deal era, Jim Crow, and throughout the neoliberal, trickle-down, small government, and war on drugs policies of the 1970s, 80s, 90s and beyond.

The book introduces the philosophies of many leaders, from Frederick Douglass to Martin Luther King Jr., and Presidents Nixon and Reagan who argued that financial prosperity through Black capitalism (banking, ownership, boot straps and entrepreneurship) was the answer to equality. The author argues these ideas are not magic bullets to fix centuries of poverty and abysmal economic opportunity due to discriminatory government, banking policies and generally resource-poor communities. The book breaks down the stereotypes of self-help dogma that tout “save more, don’t spend so much or pull yourself up” and rejects the idea that those who are not wealthy just need more financial literacy or mentorship. “Self-help microfinance cannot overcome macro inequality and systemic racism.”

Deploying capital and creating economic opportunity in VC and in startups means it’s important to understand the racial wealth gap and the history of banking, credit and capital in the United States. As a society, we should constantly be learning from our past mistakes to ensure we are making better and equitable decisions for the future. The Color of Money is a necessary work that pushes us to correct those past wrongs.

Price: $15 from Amazon

The Death of the Artist: How Creators Are Struggling to Survive in the Age of Billionaires and Big Tech by William Deresiewicz

Henry Holt and Co. (Macmillan), 2020, 368 pages
Recommended by Danny Crichton, TechCrunch Managing Editor

The internet has completely upended the production of art (often labeled as “content” in the capitalist jargon du jour). When it first came to wide attention, the internet seemed like an invention of infinite promise for creatives — a medium of open expression and a network of new human connections that offered faster and broader access to the most brilliant minds of the world. Old barriers crumbled, and cyberspace would be the new basis for an ambitious era of art.

Along the way, the internet also decimated the economic foundations of the modern art world, and despite the media’s obsession with platforms like Kickstarter, Patreon, and Substack, has done almost nothing to underwrite the old middle-class careers that were once available to artists.

William Deresiewicz, the famed essayist of The Disadvantages of an Elite Education and a book on how colleges produce Excellent Sheep, turns his attention to the creator market and the economics of art. He’s both an observer and a participant, having left his decade-long teaching stint at Yale to go full freelancer. For the book, he interviewed about 150 creators across a range of fields, from painting and sculpture to writers and illustrators, and what he finds is, perhaps unsurprisingly, depressing.

In short, the economics of art today are terrifying. Platforms like Spotify pay a pittance for art, and the so-called “mid-list” works of artists are increasingly valueless. The internet may have millions of creators bopping around, but few of those people are getting paid, and an extremely small number are getting paid well. Like in so many other knowledge fields, there is an extreme superstar effect on the internet where a handful of artists can have all while almost all other artists have none.

While the descriptions of the salaries and lack of benefits offers some of the emotional heft of the book, Deresiewicz’ goes on to explore the history of the funding of the arts, from Renaissance patrons to the modern world of grant and foundation money, attempting to place our current predicament into context. He manages to critique everyone, from artists who refuse to adapt to the capitalistic structures of today to the art schools that profit off the indebtedness of their students. I was expecting a polemic, and got a reasonable slice of analysis instead.

It’s an eye-opening book, but necessarily incomplete. For the reality is, there are too many humans who want to produce art, and too few consumers who want to pay to observe and enjoy it. That supply and demand mismatch isn’t going away anytime soon. While the author has some interesting ideas about copyright and intellectual property commons and what not, the reality is that the plight of the artist is most definitely not a problem that has been solved by Silicon Valley technologists.

Most of the book isn’t revolutionary, but in many ways, few economics are for art. The Death of the Artist reminds us that the consumer choices we make do influence the kind of art we get — and the future prognosis isn’t good.

Price: $20 from Amazon

A Woman of No Importance: The Untold Story of the American Spy Who Helped Win World War II by Sonia Purnell

Penguin Random House, 2019, 368 pages
Recommended by Ron Miller, TechCrunch enterprise reporter

When you look back at World War II, you no doubt have heard about the male leaders and generals on all sides of the conflict. These are the people history typically remembers, but you don’t usually hear about the unsung heroes, who operated in the shadows doing the hard work that wins wars.

One such person is a woman named Virginia Hall.

Author Sonia Purnell tells her remarkable story in the ironically titled A Woman of No Importance. As it turns out, Hall was incredibly important, and she single-handedly helped organize the resistance in Nazi-occupied France, moving stealthily around the country, constantly on the run from the Gestapo and French authorities, while somehow maintaining contact and passing valuable information to England.

She did all this not only as a woman in a world that didn’t take women seriously, remarkably, she also accomplished this with only one leg. Hall lost one of her legs in a hunting accident and used a wooden prosthetic, making her even more conspicuous for the authorities who were constantly on her trail.

Hall, who grew up in Baltimore, traveled overseas as a girl and developed a fondness for France. Even after the hunting accident, she drove an ambulance in France when the Germans attacked in 1940, simply wanting to help. Later after returning to London, she somehow talked her way into a new spy network that was being formed by the English government. They lacked personnel who knew France and had contacts, so they took a chance on her. She rewarded them richly with a body of work that would help change the war. Later, she would work for the precursor to the CIA, the Office of Strategic Services, when America joined the war.

Among her accomplishments were building a network of spies, safe houses and supply routes. She quietly helped organize French resistance and once in place, made sure they had money, weapons, food and training. She once engineered a daring escape of her colleagues, who were being held captive by Nazi authorities in a well-guarded prison camp. She climbed over the rugged Pyrenees mountains through deep snow to safety in Spain when she had to escape the country.

In spite of these accomplishments and many more, she of course had to deal with overt sexism along the way, and Purnell tells how she was often required to report to men who were inferior in every sense. Often she just went her own way, bypassing the system and simply getting the job done.

While there were awards and accolades after the war, she mostly ignored them and seemed content to be a person who operated in the background. She later worked for the CIA, where again she had to deal with sexism and a general lack of respect for her accomplishments.

Hall should be a figure who is remembered and revered by history — a role model for all, a woman whose dogged persistence, intelligence and savvy helped win the war. I couldn’t put this book down, constantly astonished by her feats of daring and bravery, and by the fact that such an amazing person could have been lost to history if not for this impeccably researched book.

Price: $16 from Amazon

Shoe Dog: A Memoir by the Creator of Nike by Phil Knight

Scribner (Simon & Schuster), 2016, 400 pages
Recommended by Nicole Quinn, partner at Lightspeed Venture Partners

I was a competitive sprinter for many years. It’s how I cleared my head and maintained equilibrium, so the book I recommend to founders is Shoe Dog, Phil Knight’s story of how he started his career selling low-cost running shoes and turned it into a $160 billion empire.

I remember reading Shoe Dog for the first time shortly after it was published, under the arches at the Knight Management Center at Stanford, where I had just finished my degree while also working on my own startup. That building was named after Phil Knight, who received his MBA from Stanford and had donated $105 million to the university.

One of the things I like about this book is that Knight was one of the first to discover the power of influencer marketing — most famously Nike’s connection with Michael Jordan in the 1980s. The deal was a partnership of equals between an up-and-coming company and a rising superstar, and it completely transformed the worlds of both sports shoes and celebrity endorsements.

Knight’s account of that partnership taught me to never take my own partnerships for granted. I consider myself lucky to work with influencers like Gwyneth Paltrow and Lady Gaga on Lightspeed portfolio companies Goop and Haus Laboratories respectively. By treating these as true partnerships of value and respect, we can aspire to achieve what Nike and Jordan did with theirs.

Shoe Dog also drove home for me the incredible importance of word-of-mouth marketing. Knight writes about what happened when his first full-time employee, Jeff Johnson, walked around in a pair of Blue Ribbon Tigers: “People kept stopping him and pointing at his feet and asking where they could buy some neat shoes like those.”

When we analyzed Calm and Cameo to join our portfolio, we looked closely at their potential for generating word of mouth and were impressed with both. As in the early days of Nike, word of mouth is still one of the leading indicators of a brand with staying power.

Knight’s book also teaches us about the power of thinking globally. Back in 1980, Knight was already plotting to use Nike’s foothold in Japan to expand into China. Today, many strong U.S. brands still underperform in other countries. One of the key reasons Lightspeed has opened offices in China, India, Israel, and London is to offer insights and advice for companies that seek a more global footprint.

Finally, Shoe Dog has made me grateful for all the funding options we have today for startups. Back in the early 1970s, when Knight was trying to build Nike into a global brand, IPOs weren’t necessarily a celebration. They were often the only way organizations could raise the capital they needed to reach the next level. “If we didn’t go public, we risked losing everything,” Knight writes. He didn’t want to do an IPO, but it was his only option to scale the company.

That’s a different universe than the one we live in now, with all the different investment rounds and funds available to startups today, which allow companies to take as long as they need before filing for a public offering, assuming they decide to take that path.

These are just some of the reasons why I would recommend Shoe Dog. It perfectly captures the entrepreneurial spirit I see in the people and companies I work with each day and inspires me to help them follow in Knight’s footsteps.

Price: $11 from Amazon

The Information: A History, a Theory, a Flood by James Gleick

Vintage (Penguin Random House), 2011, 544 pages
Recommended by Danny Crichton, TechCrunch Managing Editor

Information — what it is, when’s it true, and what’s it for — has been one of the most persistent themes in tech the past few years. There are now dozens of works on misinformation, algorithmic propaganda, and “fake news” trying to help us wade through the epistemology of the modern world. Yet, this isn’t the first time that humans have gone through an information revolution, nor is it likely to be the last.

James Gleick wrote The Information almost a decade ago, but the book feels more relevant than ever. In it, he provides a full historical overview of what we mean by information, how it gets organized, and how it gets transmitted from person to person. It’s an absolutely fascinating lens to view history by, and represents one of the best examples of the power of synthesis to redefine our perspective on the world.

What’s all here? The invention of the alphabet and the dictionary. The use of drums and flares to signal danger and communicate over distances. The telegraph and the telephone. The development of mathematics and particularly the mathematics of information theory. Quantum and classical computing. All wrapped up into an overarching narrative about the human need for more knowledge and understanding of the universe. You also get to meet a cast of luminaries along the way including some of the most brilliant minds in physics, mathematics and computer science.

Gleick focuses mostly on the theory and the invention of the technologies themselves, with occasional digressions into the social ramifications of these communications technologies. I would have liked more of the latter, as one pattern you notice with each wave of communications technology is that there are distinct short-, medium-, and long-term changes that each induces. Given how much acceleration around information we have had the past decade or two, it’s quite palpable to observe just how much more change is to come that’s already been set in motion.

In short, The Information is a deeply-researched and enticing historical journey, one that encourages us to contextualize the overwhelming changes happening in our world.

Price: $16 from Amazon

Lifespan: Why We Age—and Why We Don’t Have To by David A. Sinclair with Matthew D. LaPlante

Atria Books (Simon & Schuster), 2019, 459 pages
Recommended by Alex Iskold, managing partner of 2048 Ventures

David Sinclair, professor of genetics at Harvard Medical School, dedicated his life to the research of aging. The central idea of Lifespan, his latest book, is that humans aren’t actually programmed by nature to age and die. Instead, Sinclair argues that heart disease, Alzheimer’s, cancer and other major causes of death are all manifestations of one single disease — aging. He then explains how cutting-edge science in coming decades will help substantially slow down, and eventually reverse aging, enabling people to live to 150 years old and beyond.

The book contains a fascinating mix of Sinclair’s research, practical advice on anti-aging, implications for healthcare and medicine, philosophy of anti-aging and mind-bending societal implications of substantially longer lifespan

Price: $15 from Amazon

Jonathan Strange & Mr. Norrell by Susanna Clarke

Bloomsbury, 2005, 864 pages
Recommended by Anthony Ha, TechCrunch senior writer

I’ve had a copy of Jonathan Strange & Mr. Norrell on my shelf for years, but I never felt motivated enough to start the (literally) thousand-page tome until its author, Susanna Clarke, was profiled a few months ago in The New Yorker.

Boy, do I feel dumb for waiting. The novel is an absolute pleasure from beginning to end, and as soon I’d started it, I found myself trying to steal free time to read another 10 pages (or 50, or 100 …)

The novel takes place in an alternate England where magic is real — or so we’re told. By 1806, when the story opens, faeries have disappeared, and the only magicians are “theoretical,” spending their time researching magical history rather than casting real spells.

Gilbert Norrell, a rather stodgy and reclusive scholar of the magical arts, changes all that. When challenged by The Learned Society of York Magicians, Mr. Norrell reveals his powers by bringing an entire cathedral’s work of statues to life. He then proceeds to London, where he hopes to revive the practice of English magic. Eventually, he trains an equally talented magician named Jonathan Strange — Strange is younger, more dashing, and more impulsive, and the pair’s friendship soon turns into a rivalry.

That’s just the barest outline of the story, which encompasses everything from the Napoleonic wars, the cost of bringing your loved ones back from the dead, and the history of a mysterious figure known as the Raven King. Jonathan Strange & Mr. Norrell fully justifies its length — if anything, it packs an entire trilogy’s worth of plot into a fast-paced single volume.

Beyond the pleasure of finding out what happens next, I luxuriated in the opportunity to spend time with the characters and world that Clarke created. Jonathan Strange and Mr. Norrell seem like real people, while its alternate history (often revealed in playful footnotes) feels like real history.

And, more than any novel I can recall, Jonathan Strange & Mr. Norrell makes magic seem like something indescribably strange — not just a writerly trick or trope, but a hidden layer of reality that only a talented magician (or writer) can reveal.

Price: $10 from Amazon

Exhalation: Stories by Ted Chiang

Knopf (Penguin Random House), 2019, 368 pages
Recommended by Danny Crichton, TechCrunch Managing Editor

We ran an experimental book club on the short story collection Exhalation, which explores a variety of themes about connection, humanity, and a nice bit of time warp. Chiang has a preternatural ability to devise interesting plot devices and extend them into beautiful fractals of thinking and reflection. Definitely read the book, and check out our story-by-story discussion from earlier this year on TechCrunch:

Price: $15 from Amazon

 

News: Discovery will launch its own streaming service on January 4

Discovery is the latest media company to launch a standalone streaming service — and the latest to adopt the simple naming strategy of just adding a plus sign — with discovery+, set to launch in the United States on January 4, 2021. While Discovery doesn’t have the name recognition of (say) Disney/Disney+, it’s pitching the

Discovery is the latest media company to launch a standalone streaming service — and the latest to adopt the simple naming strategy of just adding a plus sign — with discovery+, set to launch in the United States on January 4, 2021.

While Discovery doesn’t have the name recognition of (say) Disney/Disney+, it’s pitching the service as “the definitive streaming service for the best real life entertainment in the world,” with 55,000 episodes at launch drawn from Discovery networks like HGTV, Food Network, TLC, ID, OWN, Travel Channel, Discovery Channel and Animal Planet. It’s also struck a deal with A&E Networks to feature content from A&E, The History Channel and Lifetime.

And of course there will be original programming, including several “90 Day Fiancé” spinoffs, the U.S. premiere of the BBC series “A Perfect Planet,” a topiary competition series (with Martha Stewart as lead judge) called “Clipped,” a Kevin Hart travel show with the working title “Route 66” and much more.

Discovery+ also has a first look deal with Magnolia Network, a joint venture with “Fixer Upper” stars Chip and Johanna Gaines. And it will feature original content from Discovery-backed digital media company Group Nine, whose brands include The Dodo, NowThis and Thrillist.

While the big U.S. launch isn’t happening until January, discovery+ actually launched in the United Kingdom and Ireland through a deal with Sky last month, and the company plans to launch across 21 markets in 2021. For European viewers, the service will be the streaming home of the Olympics, starting with next year’s event in Tokyo.

In the U.S., discovery+ will cost $4.99 per month, or $6.99 per month to go ad-free. Discovery is also announcing a partnership with Verizon to offer up to 12 months (depending on the plan) of free discovery+ access to select wireless and home internet subscribers. (Verizon owns TechCrunch.)

In a statement, Discovery President and CEO David Zaslav said:

We have been working methodically the past two years to bring all of our strategic advantages to the launch of discovery+, including distribution and advertising partnerships around the world, a world-class offering of quality brands, authentic personalities and the largest content library at launch, as well as a broad slate of exclusive programming. With discovery+, we are seizing the global opportunity to be the world’s definitive product for unscripted storytelling, providing households and mobile consumers a distinct, clear and differentiated offering across valuable and enduring lifestyle, and real life verticals.

 

News: With Hyperforce, Salesforce lets you move your data to any public cloud

For much of its existence, Salesforce was a cloud service on its own with its own cloud resources available for its customers, but as the company and cloud computing in general has evolved, Salesforce has moved some of its workloads to other clouds like AWS, Azure and Google. Now, it wants to allow customers to

For much of its existence, Salesforce was a cloud service on its own with its own cloud resources available for its customers, but as the company and cloud computing in general has evolved, Salesforce has moved some of its workloads to other clouds like AWS, Azure and Google. Now, it wants to allow customers to do the same.

To help facilitate that, the company announced Hyperforce today at its Dreamforce customer conference, a new architecture designed from the ground up to help customers deliver workloads to the public cloud of choice.

The idea behind Hyperforce is to enable customers to take all of the data in what Salesforce calls Customer 360 — that’s the company’s detailed view of the customer across channels, Salesforce products and even other systems outside the Salesforce family — and be able to store that in whichever public cloud you want in whatever region you happen to operate. For now, they are in India and Germany, but there are plans to add support for 10 additional countries over the next year.

Company president and CTO Bret Taylor introduced the new approach. “We call this new capability Hyperforce. Simply put, we’ve been working to enable us to deliver Salesforce on public cloud infrastructure all around the world,” Taylor said.

Holger Mueller, an analyst at Constellation Research, says the underlying architecture running the Salesforce system is long overdue for an overhaul. At over 20 years old, it’s been around a long time now, but Mueller says that it’s about more than modernizing. “The pandemic requires SaaS vendors to move their offerings from their own data centers to [public cloud] data centers, so they can offer both architectural and commercial elasticity to their customers,” he said.

Mueller added that by bringing Salesforce data into the public cloud, besides the obvious data sovereignty issues it solves, it bring all of the advantages of using public cloud resources.

“Salesforce can now offer both architectural and commercial elasticity to their customers. Commercial elasticity matters a lot to CIOs and CTOs these days because when your business slows down, you pay less, and when your business accelerates, then you can afford to pay more,” he said. He says that Salesforce is bringing an early generation SaaS product and pulling it into the modern age, something that is imperative at this point in the company’s evolution.

But while moving forward, Taylor was careful to point out that they rebuilt the system in such a way as to be fully backwards compatible, so you don’t have to throw out all of the applications and investment you’ve made over the years, something that most companies couldn’t afford to do.”For you developers out there, This is the most remarkable thing. It is 100% backwards compatible, your apps will work with no changes and you can benefit from all of this automatically,” he said.

The company will be rolling out Hyperforce over the next year and beyond as it opens in more regions.

News: From surviving to thriving as a hardware startup

Nils Mattisson Contributor Share on Twitter Formerly at Apple, Nils Mattisson is now CEO and co-founder of smart home tech company Minut. More posts by this contributor The road to recurring revenue for hardware startups When a friend forwarded this tweet from Paul Graham, it hit close to home: Startups are subject to something like

Nils Mattisson
Contributor

Formerly at Apple, Nils Mattisson is now CEO and co-founder of smart home tech company Minut.

When a friend forwarded this tweet from Paul Graham, it hit close to home:

Startups are subject to something like infant mortality: before they’re established, one thing going wrong can kill the company. Hardware companies seem to be subject to infant mortality their whole lives.
I think the reason is that the evolution of the product is so discontinuous. The company has to keep shipping, and customers to keep buying, new products. Which in practice is like relaunching the company each time.
I don’t know if there is an answer to this, but if there were a way for hardware companies to evolve more the way software companies do, they’d be a lot more resilient.

Looking back on our startup journey at Minut, I remember several moments when we could have died. However, surviving several near misses we learned to tackle these challenges and have become more resilient over time. While there will never be one fully exhaustive answer, here are some of the lessons we learned over the years:

Subscription revenue is the only revenue that counts

While you can sell hardware with a margin and make important early revenue, it’s not a sustainable business model for a company that requires both software and hardware. You can’t cover an indefinite commitment with a finite amount of money.

Many hardware companies don’t consider subscriptions early enough. While it can be hard to command a subscription from the start (if you can, you might have waited too long to launch), it needs to be in the plan from the beginning. Look for markets where paying subscriptions is the norm rather than markets that operate on a one-time sale model.

Set high margins and earn them over time

It’s tempting to set low prices for hardware to attract customers, but in the beginning you should do the opposite. Margins allow for mistakes to be rectified. A missed deadline might mean you have to opt for freight by air rather than boat. You might have to scrap components or buy them expensively in a supply crunch. Surprises are seldom positive, and you don’t want to use your venture capital to pay for them.

Healthy margins can also be used to cover marketing costs while you learn what kind of messaging works and what channels you can sell through. If that wasn’t enough reason, starting with relatively high prices will help you avoid another common mistake, selling too much at launch.

This might seem counterintuitive — why wouldn’t you want great success out of the gate? The reason is that you will inevitably make mistakes with your early launches, and the bigger the launch, the bigger the blow. There are plenty of companies who achieved amazing crowdfunding success and then failed to deliver even the first units. Startups tend to chase growth at all costs, but for hardware startups in the first few years there is such a thing as too much of a good thing.

News: Okay nabs funding from Sequoia to build performance dashboards for engineering managers

Amid the pandemic, workplace cultures have been turned on their heads, meanwhile investment and growth haven’t slowed for many tech companies, requiring them to still onboard new engineering managers even while best practices for remote management are far from codified. Because of remote work habit shifts, plenty of new tools have popped up to help

Amid the pandemic, workplace cultures have been turned on their heads, meanwhile investment and growth haven’t slowed for many tech companies, requiring them to still onboard new engineering managers even while best practices for remote management are far from codified.

Because of remote work habit shifts, plenty of new tools have popped up to help engineers be more productive, or quickly help managers interface with direct-reports more often. Okay is taking a more observatory route, aiming to give managers dashboards that quantify the performance of their teams so that they can get a picture of where they have room to improve.

The startup, which launched out of Y Combinator earlier this year, tells TechCrunch they’ve raised $2.2 million in funding led by Sequoia and are launching the open beta of their service.

Co-founders Antoine Boulanger and Tomas Barreto met while working at Box — Boulanger as a senior director of engineering and Barreto as a VP of engineering. They told TechCrunch that in the process of building out a suite of in-house tools designed to help managers at Box understand their teams better, they realized the opportunity for a subscription toolset that could help managers across companies. For the most part, Boulanger says that today Okay is largely replacing tools built in-house as well.

Getting a picture of an engineering team’s productivity means plugging into these toolsets and gathering data into a digestible feed. Okay can be integrated with a number of toolsets, including software like GitHub, PagerDuty, CircleCI and Google Calendar.

“Part of the problem for managers is that there are so many tools, so how do you get signal from the noise?” Barreto tells TechCrunch.

A large part of Okay’s sell seems to be ensuring that managers can keep an active eye on the common pitfalls of rapid scaling and keep them in check so that can keep direct-reports satisfied. On the individual basis, managers can quickly see stats related to how much of an individual manager’s time is being spent in meetings compared to un-interrupted “maker time” where they actually have the ability to get work done.

People don’t like to be micro-managed and the idea that everything you do is feeding into a pie chart that judges whether you’re a good employee or not isn’t the most savory sell for engineers. Okay’s founders hope they can strike a balance and give managers data that they’re not tempted to over-rely on, instead defaulting to team-level insights when they can so that managers are dialed into general trends like how long projects are taking on average or how long it takes for pull requests to be reviewed.

Investors have been bankrolling remote work tools at a heightened pace for the last several months and things have been especially fortunate for young companies that were ahead of the trend. Barreto, for his part, has served as a scout at Sequoia since 2018 according to his LinkedIn.

The team says their product, as it stands today, is best fit for companies with 50-200 engineers that are high-growth and perhaps going through some of those growing pains. The company’s early customers include teams at Brex, Plaid and Split.

News: YC-backed Heru raises $1.7M to build software services for Latin American gig workers

Given the attention that TechCrunch pays to Y Combinator’s Demo Days, we also try to keep tabs on the same startups as they scale and raise more capital. Yesterday we covered YC Winter 2020 participant BuildBuddy, for example. Today we’re taking a look at Heru, a startup based in Mexico City that is announcing a

Given the attention that TechCrunch pays to Y Combinator’s Demo Days, we also try to keep tabs on the same startups as they scale and raise more capital. Yesterday we covered YC Winter 2020 participant BuildBuddy, for example. Today we’re taking a look at Heru, a startup based in Mexico City that is announcing a $1.7 million raise after taking part in YC’s Summer 2019 session.

The pre-seed round was led by Mountain Nazca, and participated in by Magma Partners, Xtraordinary Venture Partners, Flourish Ventures, YC itself and a handful of angels. The investment was raised in two pieces: a $500,000 check in February and the other $1.2 million closing a few weeks ago.

Heru wants to provide software-based services for gig workers in Mexico, and eventually other countries. Its founders, Mateo Jaramillo and Stiven Rodríguez Sánchez, are both ex-Uber employees, which is how they wound up in Mexico from their native Colombia.

But Heru didn’t have a straightforward path to existence. The founding duo told TechCrunch their original idea, something similar to OYO, was what they went through Y Combinator and initially raised money for. But after finding OYO already in their target market, the company took three months to rethink and, keeping investors on board, pivoted to Heru.

Heru is a package of software products aimed at delivery drivers and the like, helping provide insurance, credit and tax preparation support. The tax element is key, as the company’s founders explained to TechCrunch that Mexico now expects independent workers to file taxes on a monthly basis. Folks need help with that, so Heru built them a tool to do so.

There’s competition to that element of its product, Heru said, noting that there are accountants in the market that will do the work for $25 to $30. Heru’s tax service, in contrast, costs a smaller $5 each month (100 pesos). Insurance is another $5 each month for accident-related coverage. The startup worked with an insurance provider to build what it describes as a “tailor-made” policy for gig workers who need low-cost coverage.

The founding duo, via the company.

Heru is not only targeting Uber drivers and their like, however. The company noted that it also wants to support freelancers more broadly, a population that is much larger than the three million gig workers it counts in the Mexican market.

The company’s app has been soft-launched in the market for a few weeks, with the startup now making more noise about its existence. According to its founders, around 1,200 users were accepted during its test period. Another 20,000 are in line.

Among its early user base, customers are buying on average 1.2 Heru products, a number that I’ll track as the startup scales.

Heru’s app is neat, its market large and the need it is serving material. But in the background of the software story is a brick-and-mortar tale. The startup, in addition to building its app, put together a number of so-called “Heru Casas,” places where gig workers can recharge their phones and use a bathroom. You need the app to enter a Heru Casa, helping the startup find early users.

Currently all Heru Casas are located in Mexico City. The startup is not sure about expanding that part of its efforts to more cities where its app may attract users. Why? It’s hard to scale physical build-outs, it told TechCrunch. Software is much better for quick expansion, and as that’s the name of the startup game, holding off on more physical locations could make good sense until the company can raise more capital.

Heru has big plans to double-down its product work, and eventually add more countries to its roster. The Latin American market is a ripe place for startups to shake things up. Let’s see how quickly Heru can make its mark.

News: Fylamynt raises $6.5M for its cloud workflow automation platform

Fylamynt, a new service that helps businesses automate their cloud workflows, today announced both the official launch of its platform as well as a $6.5 million seed round. The funding round was led by Google’s AI-focused Gradient Ventures fund. Mango Capital and Point72 Ventures also participated. At first glance, the idea behind Fylamynt may sound

Fylamynt, a new service that helps businesses automate their cloud workflows, today announced both the official launch of its platform as well as a $6.5 million seed round. The funding round was led by Google’s AI-focused Gradient Ventures fund. Mango Capital and Point72 Ventures also participated.

At first glance, the idea behind Fylamynt may sound familiar. Workflow automation has become a pretty competitive space, after all, and the service helps developers connect their various cloud tools to create repeatable workflows. We’re not talking about your standard IFTTT- or Zapier -like integrations between SaaS products, though. The focus of Fylamynt is squarely on building infrastructure workflows. And while that may sound familiar, too, with tools like Ansible and Terraform automating a lot of that already, Fylamynt sits on top of those and integrates with them.

Image Credits: Fylamynt

“Some time ago, we used to do Bash and scripting — and then […] came Chef and Puppet in 2006, 2007. SaltStack, as well. Then Terraform and Ansible,” Fylamynt co-founder and CEO Pradeep Padala told me. “They have all done an extremely good job of making it easier to simplify infrastructure operations so you don’t have to write low-level code. You can write a slightly higher-level language. We are not replacing that. What we are doing is connecting that code.”

So if you have a Terraform template, an Ansible playbook and maybe a Python script, you can now use Fylamynt to connect those. In the end, Fylamynt becomes the orchestration engine to run all of your infrastructure code — and then allows you to connect all of that to the likes of DataDog, Splunk, PagerDuty Slack and ServiceNow.

Image Credits: Fylamynt

The service currently connects to Terraform, Ansible, Datadog, Jira, Slack, Instance, CloudWatch, CloudFormation and your Kubernetes clusters. The company notes that some of the standard use cases for its service are automated remediation, governance and compliance, as well as cost and performance management.

The company is already working with a number of design partners, including Snowflake

Fylamynt CEO Padala has quite a bit of experience in the infrastructure space. He co-founded ContainerX, an early container-management platform, which later sold to Cisco. Before starting ContainerX, he was at VMWare and DOCOMO Labs. His co-founders, VP of Engineering Xiaoyun Zhu and CTO David Lee, also have deep expertise in building out cloud infrastructure and operating it.

“If you look at any company — any company building a product — let’s say a SaaS product, and they want to run their operations, infrastructure operations very efficiently,” Padala said. “But there are always challenges. You need a lot of people, it takes time. So what is the bottleneck? If you ask that question and dig deeper, you’ll find that there is one bottleneck for automation: that’s code. Someone has to write code to automate. Everything revolves around that.”

Fylamynt aims to take the effort out of that by allowing developers to either write Python and JSON to automate their workflows (think ‘infrastructure as code’ but for workflows) or to use Fylamynt’s visual no-code drag-and-drop tool. As Padala noted, this gives developers a lot of flexibility in how they want to use the service. If you never want to see the Fylamynt UI, you can go about your merry coding ways, but chances are the UI will allow you to get everything done as well.

One area the team is currently focusing on — and will use the new funding for — is building out its analytics capabilities that can help developers debug their workflows. The service already provides log and audit trails, but the plan is to expand its AI capabilities to also recommend the right workflows based on the alerts you are getting.

“The eventual goal is to help people automate any service and connect any code. That’s the holy grail. And AI is an enabler in that,” Padala said.

Gradient Ventures partner Muzzammil “MZ” Zaveri echoed this. “Fylamynt is at the intersection of applied AI and workflow automation,” he said. “We’re excited to support the Fylamynt team in this uniquely positioned product with a deep bench of integrations and a non-prescriptive builder approach. The vision of automating every part of a cloud workflow is just the beginning.”

The team, which now includes about 20 employees, plans to use the new round of funding, which closed in September, to focus on its R&D, build out its product and expand its go-to-market team. On the product side, that specifically means building more connectors.

The company offers both a free plan as well as enterprise pricing and its platform is now generally available.

News: I’m obsessed with the Ford Mustang Mach-E physical touchscreen volume knob

The 2021 Ford Mustang Mach-E features a giant touchscreen, and at the bottom is a sizable knob for volume control. I love it. There, stuck on a touchscreen, is a physical knob. Twist it! Spin it! There’s even a resounding click as it twists. The knob works so much better than a touchscreen slider bar, and

The 2021 Ford Mustang Mach-E features a giant touchscreen, and at the bottom is a sizable knob for volume control. I love it. There, stuck on a touchscreen, is a physical knob. Twist it! Spin it! There’s even a resounding click as it twists. The knob works so much better than a touchscreen slider bar, and I implore other automakers to follow Ford’s lead. This knob is a surprisingly simple solution.

Under the knob are tiny strips that interact with the touchscreen as if it was touched by a finger. When the knob is twisted, these strips drag across the screen, tricking the system into thinking a human is controlling it. As far as I can tell, the knob itself is nothing more than a few pieces of plastic glued onto the screen.

Ford’s system in the Mustang Mach-E is a happy compromise between massive touchscreens and good user interfaces. The user gets the benefits of a spinning knob, while Ford doesn’t have to build and install additional physical components to maintain standards. From my experience with the volume control, there’s no discernible lag, and it works very well. Spin it to change the volume or press the center to mute the audio. As with any great design, it works exactly like one would expect.

Audio volume should always be controlled by a rotating knob, dial, or wheel. There’s no debate.

Automakers have long played with alternative volume control schemes, and I’ve yet to find one that works better than a simple knob.

BMW offers in-car gesture controls: Hover your hand over the center stack, stick one finger out and draw a circle in the air. It works okay. I like the gesture control for somethings, but it feels silly, spinning a finger to change the volume.

Other car makers like Cadillac looked to touch-sensitive slider bars for controlling volume. Most have since abandoned this design for several reasons. The control strips are often built flush with the rest of the dashboard and do not provide the user with any feedback. The systems are often slow to respond, too, making the experience frustrating and underwhelming.

Thankfully, most modern cars have steering wheel controls in addition to the main volume knob. Some are spinning wheels, others are buttons, and I’m clearly on team spinning wheel.

As touchscreens started infiltrated cars, more automakers looked to offload volume controls to the screen with onscreen slider bars. It’s often less expensive to use a touchscreen than a physical button, but the experience is never superior. At this point, most automakers put interactive content on a screen and install a twisting knob for volume and mute elsewhere on the dashboard.

What’s it like to drive the 2021 Ford Mustang Mach-E? I can’t tell you for a few days.

Also note, this post consumed my monthly allotment of the word knob. There are 14 instances in this post and I’m very sorry.

News: Europe will push to work with the US on tech governance, post-Trump

The European Union said today that it wants to work with US counterparts on a common approach to tech governance — including pushing to standardize rules for applications of technologies like AI and pushing big tech to be more responsible for what their platforms amplify. EU lawmakers are anticipating rebooted transatlantic relations under the incoming

The European Union said today that it wants to work with US counterparts on a common approach to tech governance — including pushing to standardize rules for applications of technologies like AI and pushing big tech to be more responsible for what their platforms amplify.

EU lawmakers are anticipating rebooted transatlantic relations under the incoming administration of president-elect Joe Biden.

The Commission has published a new EU-US agenda with the aim of encouraging what it bills as “global cooperation — based on our common values, interests and global influence” in a number of areas, from tackling the coronavirus pandemic to addressing climate change and furthering a Western geopolitical agenda.

Trade and tech policy is another major priority for the hoped for reboot of transatlantic relations, starting with an EU-US Summit in the first half of 2021.

Relations have of course been strained during the Trump era as the sitting US president has threatened the bloc with trade tariffs, berated European nations for not spending enough on defence to fulfil their Nato commitments and heavily implied he’d be a lot happier if the EU didn’t exist at all (including loudly supporting brexit).

The Commission agenda conveys a clear message that the bloc’s lawmakers are hopeful of a lot more joint working — toward common goals and interests — once the Biden administration takes office early next year.

Global AI standards?

On the tech front the Commission’s push is for alignment on governance.

“The EU and the US need to join forces as tech-allies to shape technologies, their use and their regulatory environment,” the Commission writes in the agenda. “Using our combined influence, a transatlantic technology space should form the backbone of a wider coalition of like-minded democracies with a shared vision on tech governance and a shared commitment to defend it.”

Among the proposals it’s floating is a “Transatlantic AI Agreement” — which it envisages as setting “a blueprint for regional and global standards aligned with our values”.

While the EU is working on a pan-EU framework to set rules for the use of “high risk” AIs, some US cities and states have already moved to ban the use of specific applications of artificial intelligence — such as facial recognition. So there’s potential to align on some high level principles or standards.

(Or, as the EU puts it: “We need to start acting together on AI — based on our shared belief in a human-centric approach and dealing with issues such as facial recognition.”)

 

“Our shared values of human dignity, individual rights and democratic principles make us natural partners to harness rapid technological change and face the challenges of rival systems of digital governance. This gives us an unprecedented window of opportunity to set a joint EU-US tech agenda,” the Commission also writes, suggesting there’s a growing convergence of views on tech governance.

Talks on tackling big tech

Here it also sees opportunity for the EU and the US to align on tackling big tech — saying it wants to open discussions on setting rules to tackle the societal and market impacts of platform giants.

“There is a growing consensus on both sides of the Atlantic that online platforms and Big Tech raise issues which threaten our societies and democracies, notably through harmful market behaviours, illegal content or algorithm-fuelled propagation of hate speech and disinformation,” it writes.

“The need for global cooperation on technology goes beyond the hardware or software. It is also about our values, our societies and our democracies,” the Commission adds. “In this spirit, the EU will propose a new transatlantic dialogue on the responsibility of online platforms, which would set the blueprint for other democracies facing the same challenges. We should also work closer together to further strengthen cooperation between competent authorities for antitrust enforcement in digital markets.”

The Commission is on the cusp of unveiling its own blueprint for regulating big tech — with a Digital Services Act and Digital Markets Act due to be presented later this month.

Commissioners have said the legislative packages will set clear conditions on digital players, such as for the handling and reporting of illegal content, as well as setting binding transparency and fairness requirements.

They will also introduce a new regime of ex ante rules for so-called gatekeeper platforms that wield significant market power (aka big tech) — with such players set to be subject to a list of dos and don’ts, which could include bans on certain types of self-preferencing and limits on their use of third party data, with the aim of ensuring a level playing field in the future.

The bloc has also been considering beefing up antitrust powers for intervening in digital markets.

Given how advanced EU lawmakers are on proposals to regulate big tech vs US counterparts there’s arguably only a small window of opportunity for the latter to influence the shape of EU rules on (mostly US) big tech.

But the Commission evidently takes the view that rebooted relations, post-Trump, present an opportunity for it to influence US policy — by encouraging European-style platform rules to cross the pond.

It’s fond of claiming the EU’s data protection framework (GDPR) has set a global example that’s influenced lawmakers around the world. So its intent now looks to be to double down — and push to export a European approach to regulating big tech back where most of these giants are based (even as the bloc’s other institutions are still debating and amending the EU proposals).

Next-gen mobile security

Another common challenge the document points to is next-gen mobile connectivity. This has been a particular soapbox of Trump’s in recent years, with the ALL-CAPS loving president frequently taking to Twitter to threaten and bully allies into taking a tough line on allowing Chinese vendors as suppliers for next-gen mobile infrastructure, arguing they pose too great a national security risk.

“We are facing common challenges in managing the digital transition of our economies and societies. These include critical infrastructure, such as 5G, 6G or cybersecurity assets, which are essential for our security, sovereignty and prosperity — but also data, technologies and the role of online platforms,” the Commission writes, easing into the issue.

EU lawmakers go on to say they will put forward proposals “for secure 5G infrastructure across the globe and open a dialogue on 6G” — as part of what they hope will be “wider cooperation on digital supply chain security done through objective risk-based assessments”.

Instead of a blanket ban on Huawei as a 5G supplier the Commission opted to endorse a package of “mitigating measures” — via a 5G toolbox — at the start of this year, which includes requirements for carriers to beef up network security and risk profile assessments of suppliers.

So it looks to be hoping the US can be convinced in the value of a joint approach to standardizing these sorts of security assessments — aka, ‘no more nasty surprises’ — as a strategy to reduce the shocks and uncertainty that have hit digital supply chains during Trump’s presidency.

Increased cooperation around cybersecurity is another area where the EU says it will be pressing US counterparts — floating the idea of joint EU-US restrictions against attributed attackers from third countries in the future. (A proposal which, should it be taken up, could see coordinated sanctions against Russia, which has previously been identified by US and European intelligence agencies running malware attacks targeted at COVID-19 vaccine R&D, for example.)

Easing EU-US data flows

A trickier area for the tech side of the Commission’s plan to reboot transatlantic relations is EU-US data flows.

That’s because Europe’s top court torpedoed the Commission’s US adequacy finding this summer — stripping the country of a privileged status of ‘essential equivalence’ in data protection standards.

Without that there’s huge legal uncertainty and risk for US businesses that want to take EU citizens’ data out of the region for processing. And recent guidance from EU regulators on how to lawfully secure data transfers makes it clear that in some instances there simply won’t be any extra measures or contractual caveats which will fix the risk entirely.

The solution may in fact be data localization in the EU. (Something the Commission’s Data Governance Act proposal, unveiled last week, appeared to confirm by allowing for Member States to set conditions for reuse of the most sensitive types of data — such as prohibiting transfers to third countries.)

“We must also openly discuss diverging views on data governance and see how these can be overcome constructively,” the Commission writes on this thorny issue, adding: “The EU and the US should intensify their cooperation at bilateral and multilateral level to promote regulatory convergence and facilitate free data flow with trust on the basis of high standards and safeguards.”

Commissioners have warned before that there’s no quick fix for the EU-US data transfer issue — but a longer term solution would be a convergence of standards in the areas of privacy and data protection.

And, again, that’s an area where US states have been taking action. But the Commission’s agenda pushing for “regulatory convergence” to ease data flows sums to trying to convince US counterparts of the economic case for reforming Section 702 of FISA…

Digital tax and tech-trade cooperation

Digital tax reform is also inexorably on the EU agenda since no agreement has been possibly under Trump on this stickiest of tech policy issues.

It writes that both the EU and the US should “strongly commit to the timely conclusion of discussions on a global solution within the context of OECD and G20” — saying this is vital to create “a fair and modern economy, which provides market-based rewards for the best innovative ideas”.

“Fair taxation in the digital economy requires innovative solutions on both sides of the Atlantic,” it adds. 

Another proposal the EU is floating is to establish a EU-US Trade and Technology Council — to “jointly maximise opportunities for market-driven transatlantic collaboration, strengthen our technological and industrial leadership and expand bilateral trade and investment”.

It envisages the body focusing on reducing trade barriers; developing compatible standards and regulatory approaches for new technologies; ensuring critical supply chain security; deepening research collaboration and promoting innovation and fair competition — saying there should also be “a new common focus on protecting critical technologies”.

“We need closer cooperation on issues such as investment screening, Intellectual Property rights, forced transfers of technology, and export controls,” it adds.

The Commission announced its own Intellectual Property Action Plan last week, alongside the Data Governance Act proposal — which included support for SMEs to file patents. It also said it will consider whether reform the framework for filing standards essential patents, encouraging industry to engage in forums aimed at reducing litigation in the meanwhile.

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