Monthly Archives: December 2020

News: Spotify resets passwords after a security bug exposed users’ private account information

Spotify said it has reset an undisclosed number of user passwords after blaming a software vulnerability in its systems for exposing private account information to its business partners. In a data breach notification filed with the California attorney general’s office, the music streaming giant said the data exposed “may have included email address, your preferred

Spotify said it has reset an undisclosed number of user passwords after blaming a software vulnerability in its systems for exposing private account information to its business partners.

In a data breach notification filed with the California attorney general’s office, the music streaming giant said the data exposed “may have included email address, your preferred display name, password, gender, and date of birth only to certain business partners of Spotify.” The company did not name the business partners, but added that Spotify “did not make this information publicly accessible.”

Spotify said the vulnerability existed as far back as April 9 but wasn’t discovered until November 12. But like most data breach notices, Spotify did not say what the vulnerability was or how user account data became exposed.

“We have conducted an internal investigation and have contacted all of our business partners that may have had access to your account information to ensure that any personal information that may have been inadvertently disclosed to them has been deleted,” the letter read.

Spotify spokesperson Adam Grossberg confirmed that a “small subset” of Spotify users are affected, but did not provide a specific figure. Spotify has more than 320 million users, and 144 million subscribers.

It’s the second time in as many months that the company has reset user passwords.

Last month security researchers found an unsecured database, likely operated by hackers, allegedly containing around 300,000 stolen user passwords. The database was probably used to launch credential stuffing attacks, in which lists of stolen passwords are matched against different websites that use the same password.

Although in that case the exposed data did not come from Spotify, the company reset the passwords on affected user accounts.

News: Providing healthcare to lower-income communities values Cityblock Health at $1 billion

Cityblock Health, a company that provides healthcare services to low-income communities, is now commanding a high-priced valuation of over $1 billion after venture capitalists poured $160 million into the company. The round was led by new investor General Catalyst with participation from crossover investor Wellington Management and support from major existing investors, including Kinnevik AB, Maverick

Cityblock Health, a company that provides healthcare services to low-income communities, is now commanding a high-priced valuation of over $1 billion after venture capitalists poured $160 million into the company.

The round was led by new investor General Catalyst with participation from crossover investor Wellington Management and support from major existing investors, including Kinnevik AB, Maverick Ventures, Thrive Capital, Redpoint Ventures, and more, according to a statement from the company.

Cityblock works with community caregivers to work with residents to provide primary care, behavioral health and other services to address social determinants of health, in person and… increasingly… through virtual consultations.

The company first spun out of Alphabet’s Sidewalk Labs in 2017 and initially partnered with EmblemHealth. By relying primarily on licensed clinical social workers, community health partners and a network of specialized practice clinicians and doctors to provide basic primary care and supporting health services, Cityblock believes it can drive down the costs of healthcare.

Some 70,000 patients use Cityblock services in four major U.S. cities, the company said.

To date, Cityblock has raised $300 million.

The company said in a statement that the new funding will be used to support Cityblock’s national expansion in caring for Medicaid and dually-eligible communities, to attract and onboard talent across its product, engineering, data science, clinical, and business operations, to launch new service lines, and to continue investing in its proprietary technology platform, Commons.

News: Snap launches a native Twitter integration

Twitter is partnering with Snap to bring tweets into Snapchat with a native integration that both companies hope will push users away from screenshots and towards more interactive embeds. Twitter users who are also logged into the Snapchat app on their phone will be able to access the functionality by tapping share on a particular

Twitter is partnering with Snap to bring tweets into Snapchat with a native integration that both companies hope will push users away from screenshots and towards more interactive embeds.

Twitter users who are also logged into the Snapchat app on their phone will be able to access the functionality by tapping share on a particular tweet and navigating to the Snapchat icon where they’ll be able to share and react or comment on a Twitter post and send it to a friend or share on their story. The functionality will notably only work for tweets from public accounts, not protected ones.

The feature is rolling out on iOS for now, with Android integration “coming soon.”

Given how much content across Snapchat, Instagram, Facebook and Reddit originates from Twitter, it’s surprising that this functionality is arriving so deep into Twitter’s life as a company. They’ve long had a web embed integration which has allowed reporters to embed tweets into stories, but when it came to sharing on social media, Twitter’s strategy has deferred to the un-trackable and un-monetizable screenshot.

This has been low-hanging product rollout for Twitter which will likely be able to coax some non-Twitter users to enjoy content straight from the source, something the company has been vaguely alluding to in marketing campaigns over the years but is just now approaching with a direct integration into another company’s platform.

With Twitter now starting to roll out its Stories product Fleets to users, the company likely feels as though they have more feature familiarity to bring new users onboard from Snap who might not have experimented with the platform previously.

The truth is there aren’t a ton of integrations across social media channels, screen recordings and screen shots tell one platform’s story in an imperfect way on another’s. This integration comes as a result of updates made to Snap’s Snap Kit API and a particular feature called Creative Kit. Snap says that Spotify, Reddit, SoundCloud, Sendit, YOLO and GOAT have also created integrations that allow content from those apps to be shared across Snapchat.

Twitter didn’t rule out the expansion of this feature to other platforms in the future.

“This agreement with Snap was focused on this feature,” a Twitter spokesperson told TechCrunch. “We would love to partner with other platforms to enable people to share Tweets more widely. We hope this will be the first of many integrations of its kind.”

News: Robot lawyer startup DoNotPay now lets you file FOIA requests

DoNotPay, the consumer advice company that started out helping people easily challenge parking tickets, has come a long way since it launched. It’s expanded to help consumers cancel memberships, claim compensation for missed flights, and even sue companies for small claims. In the early days of the pandemic, the startup helped its users file for

DoNotPay, the consumer advice company that started out helping people easily challenge parking tickets, has come a long way since it launched. It’s expanded to help consumers cancel memberships, claim compensation for missed flights, and even sue companies for small claims. In the early days of the pandemic, the startup helped its users file for unemployment, where many state benefit sites crashed.

Now the so-called “robot lawyer” has a new trick. The startup now lets you request information from U.S. federal and state government agencies under the Freedom of Information Act.

FOIA allows anyone to request information from the government, with some exceptions. But ask anyone with experience in filing FOIAs (hello!) and they can tell you that requesting data requires skill and practice to avoid having the request thrown out for being too broad, or not being specific enough. And when you do eventually get something back, it might not be what you expect.

That’s where DoNotPay wants to help. The new feature guides you through how to file a request for information, as well as wrangle the fee waivers and option to expedite processing — which is up to you to convince the government department why you should get the information for free and faster than regular FOIA requests. (In reality, the FOIA system is massively under-resourced, and responses can take months or years to get back.) After asking you a series of questions and what you want to request, DoNotPay generates a formal FOIA request letter using your answers and files it to the government agency on your behalf.

A screenshot of Do Not Pay's website.

Do Not Pay’s website. (Screenshot: TechCrunch)

DoNotPay’s founder and chief executive Joshua Browder said he’s hoping the new feature can help consumers “beat bureaucracy.”

“Hundreds of users have requested a FOIA product, because the government makes it deliberately difficult and bureaucratic to exercise these rights,” Browder told TechCrunch.

Browder said that DoNotPay “would not exist” without FOIA laws. “When we got started appealing parking tickets, we used previous requests to see the top reasons why parking tickets were dismissed,” he said. Browder said he’s hoping the feature will help consumers uncover more injustices — just like with parking tickets — to feed his product with more features. “The overall strategy is to use any interesting FOIA data to build great new DoNotPay products,” he said.

DoNotPay raised $12 million in its Series A earlier this year, led by investment firm Coatue Management, with participation from Andreessen Horowitz, Founders Fund, and and Felicis Ventures. The startup has just three employees, including Browder, and is valued at about $80 million, the company confirmed.

The FOIA filing feature is free for academics and journalists, and is included as part of the company’s subscription service of $3 per month for everyone else.

News: Despite limitations, 3D and AR are creating new realities in retail

“Within the next five years, I think we’re going to see that having AR and 3D on your dot-com and beyond will be mandatory.”

Kate Wilson
Contributor

Kate Wilson is a Vancouver-based journalist. Previously technology editor at the Georgia Straight, Western Canada’s largest news and entertainment weekly, she has also written for The Independent, BetaKit, BC Business, and others.

Dan Burgar
Contributor

Dan Burgar is President of the Vancouver VR/AR Association, where he has helped develop the city’s ecosystem into the second largest VR/AR hub globally. He’s also a partner at Shape Immersive, which creates innovative solutions for top brands and enterprises.

In North America, shoppers are increasingly turning to online orders to buy their products.

National postal services have seen a significant uptick in parcel volumes; so many that the number matches those sent during the Christmas surge — minus the wrapping paper. But although the pandemic has acted as a catalyst for online shopping, it’s part of a continuing trend.

The online sector has slowly been eating up the percentage of sales from retail stores. Virtual shopping’s total share of the global market has doubled between 2015 and 2019, with the U.S. Department of Commerce reporting that online retail sales overtook general merchandise stores in the country for the first time in February 2019.

As customers have turned to their web browsers, shop vacancies are on the rise around the world, with big brands deserting even New York’s Fifth Avenue.

“Within the next five years, I think we’re going to see that having AR and 3D on your dot-com and beyond will be mandatory.”

The high street has been forced into a period of transformation. Now, forward-thinking companies are finding ways to adapt.

New realities in retail

In 2019, Charles Bergh, the CEO of Levi’s, proclaimed that stock sizes for clothes would be gone within a decade. Body scanning and made-to-order items would replace the letters and numbers found on the labels of clothes, and products would no longer be found by scrolling through images or browsing shop floors. Instead, customers would select their products — a pair of shoes, a new coffee table, a snapback hat — and customize it to their own specifications. These clothes or items would be tried on or placed within a virtual scan of their room, all without leaving the couch.

Using 3D modeling and augmented reality (AR) — a technology that places computer-generated images onto the real world — Bergh’s vision is already possible.

One of the first sectors to take advantage of the nascent technology was the furniture industry. Leading retailers like Wayfair and IKEA invested early into 3D and AR, allowing customers to physically visualize their products inside their spaces. For Shrenik Sadalgi, the director of Research and Development at Wayfair Next — the arm of the furniture giant that uses technology to make shopping more seamless — adding the two technologies to its sales arsenal was an obvious choice for the company.

Wayfair’s customers can take advantage of two AR experiences. The first, View in Room 3D, lets users place an accurately sized piece of furniture into their room, twist and move it in the space, and even walk around it in real time. Room Planner 3D goes further, allowing customers to visualize the piece of furniture in their home even when they’re on the go.

“We’re letting customers capture the space first,” Sadalgi says of Room Planner 3D. “So you take a photo, and that photo is a very piece of rich information about your room. At a later point in time — maybe you’re on the subway, or maybe you’re at a friend’s house or whatever — you can pull up your room, and then you can add furniture as if you were there. So you don’t have to actually be in the space to plan your space.”

It’s not just homeware companies that have embraced the digital option. Augmented reality has found a natural fit in the beauty industry, and like major furniture retailers, bigger brands have been using the tech for several years. The experiences they offer continue to be refined as the technology improves. Leading players like L’Oréal, Sephora, Procter & Gamble, and more have been honing their version of the AR over time, offering customers a more interactive shopping experience.

For Lynda Pak, senior vice president at beauty powerhouse Estée Lauder, AR lets shoppers gain a familiarity with many of the products within its portfolio of 29 brands.

“AR is becoming a way for a consumer to be able to engage with a beauty advisor or makeup artist,” she says. “It may be tied in with, let’s say, a digital consultation. But if the consumer wants no live consultation whatsoever, [they] can just try the various shades on their own as well.

“The AR experiences that we have right now are really around virtual try-on for makeup,” she continues. “That encompasses eye, it encompasses foundation, it encompasses lip, and we also have skin diagnostic capabilities. The calibration that we’ve done is able to note if you’ve got some dry patches or red flares, or if you’re looking a little tired — it will highlight some of those skin concerns. When we go into haircare, we’re able to view the scalp and the condition of the hair close to the scalp, as well as further down to the ends. You’re able to see what you look like as a blonde, of what you may look like with an ombre. It’s a great way to get a sense of what the shade will look like.”

In both of these industries, as well as a number of others that rely on customization or fit, consumers are beginning to shop differently. Companies like Facebook have invested heavily in online transactions, encouraging more purchases in the digital realm.

Instagram now boasts its Shopping and Checkout options to allow businesses to advertise and complete transactions through the app, offering an alternative to website- or brand app-based shopping platforms — all with a potential customer base of over a billion. As buyers continue to explore new ways to make their shopping decisions, brands are increasingly focusing on how they present their products digitally.

Making the digital feel physical

Changes in retail have always been tied to developments in technology. The advent of the postal service inspired mail-order catalogs. Televisions created shopping channels. The internet ushered in the possibility of online shopping, and mobile phones — with their cameras — have been the launchpad for AR and 3D. Each leap creates more opportunity for shoppers to see the product how it really is — as if it was already on their body or in their homes.

News: Uber wants drivers and delivery workers to get priority access to COVID-19 vaccine

Given how reliant many people have become on rideshare drivers and especially delivery workers during the pandemic, Uber is pushing for them to get priority access to the COVID-19 vaccine. Today, Uber CEO Dara Khosrowshahi sent a letter to all 50 governors asking them to prioritize giving drivers and delivery workers the vaccine as essential

Given how reliant many people have become on rideshare drivers and especially delivery workers during the pandemic, Uber is pushing for them to get priority access to the COVID-19 vaccine. Today, Uber CEO Dara Khosrowshahi sent a letter to all 50 governors asking them to prioritize giving drivers and delivery workers the vaccine as essential workers.

“Over the last nine months, these workers have been a lifeline to their communities,” Khosrowshahi wrote in the letter. “They have transported healthcare workers to hospitals, delivered food to people socially distancing at home, and helped local restaurants stay in business.”

In the letter, Khosrowshahi argues that the work of drivers and delivery people has become essential. That’s why Uber wants them to get the vaccine “quickly, easily and for free,” he wrote in the letter. Additionally, Uber has offered to help share information about the vaccine and encouraging those who are eligible to get vaccinated.

“After nine months on the frontlines keeping their communities running, we are asking governors in all 50 states to prioritize drivers and delivery people for early vaccine access,” Uber CEO Dara Khosrowshahi said in a statement to TechCrunch. “Uber stands ready to do everything we can—leveraging our technology, our logistical expertise and our resources—to help protect the people working on our platform and bring vaccines to the public as quickly and efficiently as possible.”

Khosrowshahi’s letter to governors is an addition to the one Uber sent one to the Centers for Disease Control and Prevention that advocated for the inclusion of non-health essential workers in the priority phase of distribution for the vaccine.

Uber’s advocating on behalf of workers comes amid an ongoing battle around how to classify rideshare drivers and delivery workers. Uber has long argued that its workers are not employees, while many gig workers have argued they are misclassified as independent contractors and should be entitled to the many labor rights that come with the employee classification.

News: Announcing the final agenda for TC Sessions: Space 2020

TC Sessions: Space is happening this December 16 and 17 — our first-ever dedicated space event. This is a live, virtual two-day conference featuring the most important people in the space industry, across public, private and defense. We’re thrilled to be hosting NASA’s head of the Human Spaceflight Office Kathryn Lueders, Rocket Lab CEO and

TC Sessions: Space is happening this December 16 and 17 — our first-ever dedicated space event. This is a live, virtual two-day conference featuring the most important people in the space industry, across public, private and defense.

We’re thrilled to be hosting NASA’s head of the Human Spaceflight Office Kathryn Lueders, Rocket Lab CEO and founder Peter Beck, U.S. Space Force Chief of Space Operations General Jay Raymond, Lockheed Martin VP and head of civil space programs Lisa Callahan and many more. In addition to the firesides and panel discussions of the virtual stage, the event will also include networking, startup presentations and the chance to connect with attendees from around the world.

Below, you’ll find the official, final agenda for TC Sessions: Space. It’s a packed two days already, but we’ve also added a full slate of presentations from the leading accelerators and funding programs in the industry. You’ll learn how to access grant money and even schedule individual appointments with representatives from each program.

If you want to be a part of this event, you can grab a ticket to get exclusive access to watch these sessions live (with access to video on demand), network with the innovators changing the space industry, discover the hottest early-stage companies, learn how to score grants for your space company, recruit talent or even find a job with a ticket for just $175. And we have discounts available for groups, students, and active military/government employees.

AGENDA

Wednesday, December 16

Asteroid Rocks and Moon Landings with Lisa Callahan (Lockheed Martin Space)

From robots scooping rockets from the surface of galaxy-traveling asteroids, to preparing for the return of humans to the surface of the moon, we’ll cover all aspects of scientific and civil exploration of the solar system.

From Space Rock Returns to Financial Returns – An Investor Panel with Chris Boshuizen (DCVC), Mike Collett (Promus Ventures) and Tess Hatch (Bessemer Venture Partners).

Some investors spend a lot of their time looking to the stars for the next venture capital opportunity. It’s a market unlike any other, but does that change the math on equity-based investment?

Building Up a Business Looking Down at Earth with Payam Banazadeh (Capella Space), Peter Platzer (Spire Global) and Rafal Modrzewski (ICEYE)

Hear how Earth observation is one of the real moneymakers in the space category and what’s ahead for the industry.

Founders in Focus – Kayhan Space

We sit down with the founders poised to be the next big disruptors in the space industry. Here we chat with Araz Feyzi, co-founder and CTO of Kayhan Space, which provides situational awareness to satellite operators.

Sourcing Tech for Securing Space with Lt. General John Thompson (United States Space Force)

Lt. General Thompson is responsible for fostering an ecosystem of non-traditional space startups and the future of Space Force acquisitions, all to the end goal of protecting the global commons of space. He’ll talk about what the U.S. is looking for in startup partnerships and emerging tech, and how it works with these young companies.

Launching a Launch Startup with Tim Ellis (Relativity Space), Chris Kemp (Astra) and Mandy Vaughn (Vox Space)

The launch business is booming, but besides SpaceX and Rocket Lab, there isn’t anyone far enough along to truly capitalize in terms of new space startups. We’ll talk to the founders of companies hoping to be next in line.

Founders in Focus – Firehawk Aerospace

We sit down with the founders poised to be the next big disruptors in the space industry. Here we chat with Will Edwards, CEO of Firehawk Aerospace, a custom rocket engine design and manufacturing company.

Crafting the Kuiper Constellation with Dave Limp (Amazon)

Amazon is set to create its own global constellation of LEO satellites – a very different type of gadget from what Amazon SVP of Device & Services Dave Limp is used to overseeing. He’ll tell us how Project Kuiper fits in with Amazon’s grand plans.

Bridging Two Eras of Human Spaceflight with Kathryn Lueders (NASA)

When Kathryn Lueders started working at NASA in 1992, it was the peak of the Space Shuttle era. As she begins her leadership of the Human Spaceflight Office this year, a new and exciting era is just beginning. Lueders will discuss the possibilities and challenges of the new systems and technologies that will put the first woman and the next man on the surface of the Moon… and perhaps Mars.

Thursday, December 17

The TechCrunch Desk 

Hang with us at the TechCrunch Desk to catch up on what you may have missed from across the show and a preview of what’s to come.

Public-Private Partnerships in the Domain of Space Defense with General Jay Raymond (United States Space Force)

Hear from the head of the U.S. Space Force what it takes to secure an entirely new war-fighting domain, and how the newest branch of the U.S. military will be looking to private industry to make it happen.

From Idea to Orbit with Peter Beck (Rocket Lab)

Rocket Lab has quickly become one of the most sought-after launch providers in the world. Founder and CEO Peter Beck will discuss the company’s approach to making space more accessible, from cheaper, faster launches to its new satellite platform.

Founders in Focus – Skyroot

We sit down with the founders poised to be the next big disruptors in the space industry. Here we chat with Pawan Chandana, co-founder and CEO of Skyroot, who is hoping to make spaceflight as regular, reliable and affordable as airflight.

Bridging Today and Tomorrow’s Tech with Meagan Crawford (SpaceFund) and J. Christopher Moran (Lockheed Martin Ventures)

Corporate VC funds are a key source of investment for space startups, in part because they often involve partnerships that help generate revenue as well, and because they understand the timelines involved. We’ll talk about how they fit in with more standard venture to power the ecosystem.

How to Get the Air Force to Buy Your Stuff with Will Roper (United States Air Force)

We’ll be talking about the best ways to understand what the Air Force needs and how to sell it to them.

Networking Break

With our virtual platform, attendees can network via video chat, giving folks the chance to make meaningful connections. CrunchMatch, our algorithmic matching product, will be available to ensure you’re meeting the right people at the show, as well as random matching for attendees who are feeling more adventurous.

Founders in Focus – Bluefield Technologies

We sit down with the founders poised to be the next big disruptors in the space industry. Here we chat with Yotam Ariel, co-founder of Bluefield Technologies, a startup providing satellite-based emissions data.

Ground Control to Major Tom with John Gedmark (Astranis), Ben Longmeir (Swarm Technologies) and Mina Mitry (Kepler Communications)

Data connectivity and communications are key to commercial space monetization and the strategic plans for further space exploration and development. Hear from the key players about the state of play in the industry.

In Space, No One Can Change Your Oil – Yet with Lucy Condrakchian (Maxar Technologies), Daniel Faber (Orbit Fab) and Ron Lopez (Astroscale)

Once a spacecraft is in orbit, it’s on its own – but what if it could be refueled, repaired, refurbished and, if necessary, retired? This panel will discuss how in-space operations could upend today’s engineering and business models.

Living and Working in Space with Amir Blachman (Axiom Space), Janet Kavandi (Sierra Nevada Corporation), Nujoud Merancy (NASA), and Melodie Yashar (SEArch+)

We’re on the verge of pushing the boundaries of space exploration to new, more sustainable heights. From ambitious commercial orbital habitats, to astronauts getting ready for longer trips to the moon and beyond, find out what it takes to make extended space stays a reality.

If you’re interested in a sponsored speaking opportunity to join the stage with these fantastic speakers, contact us here to speak with someone from our sales team!

 

 

 

News: Google to add Covid-19 vaccine information panels to Search

Google announced today it’s introducing a new search feature that will surface a list of authorized vaccines in users’ location, as well as informational panels about each individual vaccine. The feature is first being launched in the U.K., which earlier this month gave emergency authorization to the BioNTech/Pfizer coronavirus vaccine.  The company says the feature

Google announced today it’s introducing a new search feature that will surface a list of authorized vaccines in users’ location, as well as informational panels about each individual vaccine. The feature is first being launched in the U.K., which earlier this month gave emergency authorization to the BioNTech/Pfizer coronavirus vaccine.  The company says the feature will roll out to other countries as their local health authorities authorize vaccines.

The feature itself will appear at the top of Google.com searches for Covid-19 vaccines and will present the authoritative information in a box above the search results, linking to the health authority as the source. The panel will also have two tabs. One will be the overview of the vaccine, which appears above Top Stories and links to Local and National resources, like government websites. The other will organize news related to the vaccine under a separate section.

Image Credits: Google

Google positioned the new search panels as one way it’s helping to address vaccine misinformation and hesitance at scale.

However, another arm of the company, YouTube, allowed Covid-19 misinformation and conspiracies to spread during the pandemic. While YouTube in April banned “medically unsubstantiated” content after earlier banning conspiracies that linked Covid-19 to 5G networks, it didn’t ban misinformation about Covid-19 vaccines until October. In other words, it didn’t proactively create a policy to ban all aspects of Covid-19 misinformation, but waited to address the spread of Covid-19 antivax content until vaccine approvals appeared imminent. This meant that any clips making false claims — like saying vaccines would kill their recipients, cause infertility, or implant microchips –were not officially covered by YouTube’s policies until October.

And even after the ban, YouTube’s moderation policies were found to miss many anti-vaccination videos, studies found.

This is not a new challenge for the video platform. YouTube has struggled to address antivax content for years, even allowing videos with prohibited antivax content to be monetized, at times.

Image Credits: Google

Today, Google downplayed YouTube’s issues in its fight against misinformation, saying that its Covid-19 information panels on YouTube which offer authoritative information have been viewed over 400 billion times.

However, this figure provides provides at look into the scale at which YouTube creators are publishing videos about the pandemic, often with just their opinions.

Google said, to date, it has removed over 700,000 videos related to dangerous or misleading Covid-19 health information. If the platform was regulated, however, it would not be entirely up to Google to decide when a video with dangerous information should be removed, what constitutes misinformation, or what the penalty against the creator should be.

The company also noted that it’s now helping YouTube creators by connecting them with health experts to make engaging and accurate content for their viewers, and donated $250 million in Ad Grants to help over 100 government agencies run PSAs about Covid-19 on the video platform. In April, Google donated $6.5 million to support COVID-19 related fact-checking initiatives, as well, and is now donating $1.5 million more to fund the creation of a COVID-19 Vaccine Media Hub.

News: Turing nabs $32M more for an AI-based platform to source and manage engineers remotely

As remote work continues to solidify its place as a critical aspect of how businesses exist these days, a startup that has built a platform to help companies source and bring on one specific category of remote employees, engineers, is taking on some more funding to meet demand. Turing — which has built an AI-based

As remote work continues to solidify its place as a critical aspect of how businesses exist these days, a startup that has built a platform to help companies source and bring on one specific category of remote employees, engineers, is taking on some more funding to meet demand.

Turing — which has built an AI-based platform to help evaluate prospective, but far-flung, engineers, bring them together into remote teams, and then manage them for the company — has picked up $32 million in a Series B round of funding led by WestBridge Capital. Its plan is as ambitious as the world it is addressing is wide: an AI platform to help define the future of how companies source IT talent to grow.

“They have a ton of experience in investing in global IT services, companies like Cognizant and GlobalLogic,” said co-founder and CEO Jonathan Siddharth of its lead investor in an interview the other day. “We see Turing as the next iteration of that model. Once software ate the IT services industry, what would Accenture look like?”

It currently has a database of some 180,000 engineers covering around 100 or so engineering skills including React, Node, Python, Agular, Swift, Android, Java, Rails, Golang, PHP, Vue, devops, machine learning, data engineering and more.

In addition to WestBridge, other investors in this round included Foundation Capital, Altair Capital, Mindset Ventures, Frontier Ventures, and Gaingels. There is also a very long list of high profile angels participating, underscoring the network that the founders themselves have amassed. It includes unnamed executives from Google, Facebook, Amazon, Twitter, Microsoft, Snap, and other companies as well as Adam D’Angelo (Facebook’s first CTO and CEO at Quora), Gokul Rajaram, Cyan Banister and Scott Banister, Beerud Sheth (the founder of Upwork), among many others (I’ll run the full list below).

Turing is not disclosing its valuation. But as a measure of its momentum, it was only in August that the company raised a seed round of $14 million, led by Foundation. Siddharth said that the growth has been strong enough in the interim that the valuations it was getting and the level of interest compelled the company to skip A altogether and go straight for its Series B.

The company now has 180,000 developers signed up from across 10,000 cities to its platform (compared to 150,000 back in August). Some 50,000 of them have gone through automated vetting on the Turing platform, and the task will now be to bring on more companies to tap into that trove of talent.

Or, “We are demand-constrained,” which is how Siddharth describes it. At the same time, it’s been growing revenues and growing its customer base, jumping from revenues of $9.5 million in October to $12 million in November, increasing 17x since first becoming generally available 14 months ago. Current customers include VillageMD, Plume, Lambda School, Ohi Tech, Proxy, and Carta Healthcare.

Remote work=immediate opportunity

A lot of people talk about remote work today in the context of people no longer able to go into their offices as part of the effort to curtail the spread of Covid-19. But in reality another form of it has been in existence for decades.

Offshoring and outsourcing by way of help from third parties — such as Accenture and other systems integrators  — are two ways that companies have been scaling and operating, paying sums to those third parties to run certain functions or build out specific areas instead of shouldering the operating costs of employing, upsizing and sometimes downsizing that labor force itself.

Turing is essentially tapping into both concepts. On one hand, it has built a new way to source and run teams of people, specifically engineers, on behalf of others. On the other, it’s using the opportunity that has presented itself in the last year, to open up the minds of engineering managers and others to consider the idea of bringing on people they might have previously insisted work in their offices, to now work for them remotely, and still be effective.

Siddarth, who co-founded the company with Vijay Krishnan (who is the CTO) know the other side of the coin all too well. They are both from India, and both relocated to the Valley first for school (post-graduate degrees at Stanford) and then work at a time when moving to the Valley was effectively the only option for ambitious people like them to get employed by in large, global tech companies, or build startups, effectively what could become large, global tech companies.

“Talent is universal, but opportunities are not,” Siddarth said to me earlier this year when describing the state of the situation.

A previous startup co-founded by the pair — content discovery app Rover — highlighted to them a gap in the market. They built the startup around a remote and distributed team of engineers, which helped them keep costs down while still recruiting top talent. Meanwhile, rivals were building teams in the Valley. “All our competitors in Palo Alto and the wider area were burning through tons of cash, and it’s only worse now. Salaries have skyrocketed,” he said.

After Rover was acquired by Revcontent, a recommendation platform that competes against the likes of Taboola and Outbrain, they decided to turn their attention to seeing if they could build a startup based on how they had, basically, built their own previous startup.

There are a number of companies that have been tapping into the different aspects of the remote work opportunity, as it pertains to sourcing talent and how to manage it.

They include the likes of Remote (raised $35 million in November), Deel ($30 million raised in September), Papaya Global ($40 million also in September), Lattice ($45 million in July), and Factorial ($16 million in April), among others.

What’s interesting about Turing is how it’s trying to address and provide services for the different stages you go through when finding new talent. It starts with an AI platform to source and vet candidates. That then moves into matching people with opportunities, and onboarding those engineers. Then, Turing helps manage their work and productivity in a secure fashion, and also provides guidance on the best way to manage that worker in the most compliant way, be it as a contractor or potentially as a full-time remote employee.

The company is not freemium as such but gives people two weeks to trial people before committing to a project. So unlike an Accenture, Turing itself tries to build in some elasticity into its own product, not unlike the kind of elasticity that it promises its customers.

It all sounds like a great idea now, but interestingly, it was only after remote work really became the norm around March/April of this year that the idea really started to pick up traction.

“It’s amazing what Covid has done. It’s led to a huge boom for Turing,” said Sumir Chadha, MD for WestBridge Capital, in an interview. For those who are building out tech teams, he added, there is now “No need for to find engineers and match them with customers. All of that is done in the cloud.”

“Turing has a very interesting business model which today is especially relevant,” said Igor Ryabenkiy, Managing Partner at Altair Capital, in a statement. “Access to the best talent worldwide and keeping it well-managed and cost-effective make the offering attractive for many corporations. The energy of the founding team provides fast growth for the company, which will be even more accelerated after the B-round.”

PS. I said I’d list the full, longer list of investors in this round. In these Covid times, this is likely the biggest kind of party you’ll see for a while. In addition to those listed above, it included [deep breath] Founders Fund, Chapter One Ventures (Jeff Morris Jr), Plug and Play Tech Ventures (Saeed Amidi), UpHonest Capital (​Wei Guo, Ellen Ma​), Ideas & Capital (Xavier Ponce de León), 500 Startups Vietnam (Binh Tran and Eddie Thai), Canvas Ventures (Gary Little), B Capital (Karen Appleton P​age, Kabir Narang), Peak State Ventures (​Bryan Ciambella, Seva Zakharov)​, Stanford StartX Fund, Amino C​apital, ​Spike Ventures, Visary Capital (Faizan Khan), Brainstorm Ventures (Ariel Jaduszliwer), Dmitry Chernyak, Lorenzo Thione, Shariq Rizvi, Siqi Chen, Yi Ding, Sunil Rajaraman, Parakram Khandpur, Kintan Brahmbhatt, Cameron Drummond, Kevin Moore, Sundeep Ahuja, Auren Hoffman, Greg Back, Sean Foote, Kelly Graziadei, Bobby Balachandran, Ajith Samuel, Aakash Dhuna, Adam Canady, Steffen Nauman, Sybille Nauman, Eric Cohen, Vlad V, Marat Kichikov, Piyush Prahladka, Manas Joglekar, Vladimir Khristenko, Tim and Melinda Thompson, Alexandr Katalov, Joseph and Lea Anne Ng, Jed Ng, Eric Bunting, Rafael Carmona, Jorge Carmona, Viacheslav Turpanov, James Borow, Ray Carroll, Suzanne Fletcher, Denis Beloglazov, Tigran Nazaretian, Andrew Kamotskiy, Ilya Poz, Natalia Shkirtil, Ludmila Khrapchenko, Ustavshchikov Sergey, Maxim Matcin, and Peggy Ferrell.

News: AT&T is selling Crunchyroll to Sony for $1.18B

AT&T announced yesterday that it’s selling anime streaming service Crunchyroll to Sony’s Funimation for an acquisition price of $1.18 billion. According to the announcement, Crunchyroll has 90 million registered users and 3 million paying subscribers. The service started out in 2006 as a site for fan-uploaded, fan-subtitled (and often pirated) content, but it has increasingly

AT&T announced yesterday that it’s selling anime streaming service Crunchyroll to Sony’s Funimation for an acquisition price of $1.18 billion.

According to the announcement, Crunchyroll has 90 million registered users and 3 million paying subscribers. The service started out in 2006 as a site for fan-uploaded, fan-subtitled (and often pirated) content, but it has increasingly become a home for officially licensed anime, along with games, manga and merchandise.

However, corporate parent AT&T/WarnerMedia’s streaming strategy now seems to be focused solely on its new HBO Max service. It’s shut down standalone streaming offerings like FilmStruck while shifting DC Universe from streaming to digital comics.

As a result, Funimation is likely to be a better fit. It also specializes in anime distribution, with Sony acquiring a majority stake in 2017. The company is currently operated as a joint venture between Sony Pictures Entertainment and Animplex, a subsidiary of Sony Music Entertainment.

“We are proud to bring Crunchyroll into the Sony family,” said Sony Picture Chairman and CEO Tony Vinciquerra in a statement. “Through Funimation and our terrific partners at Aniplex and Sony Music Entertainment Japan, we have a deep understanding of this global artform and are well-positioned to deliver outstanding content to audiences around the world. Together with Crunchyroll, we will create the best possible experience for fans and greater opportunity for creators, producers and publishers in Japan and elsewhere.”

The announcement also includes a statement from WarnerMedia Chief Revenue Officer Tony Goncalves, who said he’s “incredibly proud of the Crunchyroll team and what they have been able to accomplish in the digital media space in such a short period of time.”

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