Monthly Archives: November 2020

News: KKR, Rakuten to acquire most of Walmart’s stake in Japanese supermarket chain Seiyu

Walmart announced today it will sell most of its shares in Seiyu, the Japanese supermarket chain it acquired 12 years ago, to KKR and Rakuten. The deal values Seiyu at about $1.6 billion and means Walmart will almost completely exit its operations in Japan. Under the agreement, investment firm KKR will buy a 65% stake

Walmart announced today it will sell most of its shares in Seiyu, the Japanese supermarket chain it acquired 12 years ago, to KKR and Rakuten. The deal values Seiyu at about $1.6 billion and means Walmart will almost completely exit its operations in Japan.

Under the agreement, investment firm KKR will buy a 65% stake in Seiyu, while Rakuten, Japan’s largest e-commerce company, will take a 20% stake through a newly created subsidiary called Rakuten DX. Walmart will retain a 15% stake in Seiyu.

After struggling with strong competition in Japan and low margins, Walmart reportedly considered relisting Seiyu or its holding company, Walmart Japan Holdings last year.

Rakuten is already familiar with Seiyu’s business because it formed a strategic alliance with Walmart in 2018 that included launching an online grocery delivery service in Japan. Called Rakuten Seiyu Netsuper, the online delivery service includes a dedicated fulfilment center, in addition to inventory picked up from Seiyu’s supermarkets.

After the deal, Seiyu will be part of Rakuten DX, which is intended to bring more brick-and-mortar stores online through Rakuten’s e-commerce and cashless payment channels.

Japan’s online grocery delivery market has trailed behind other countries, due in part to the reluctance of shoppers to purchase fresh food online. But the COVID-19 pandemic prompted a rapid shift in consumer habits. According to a July 4 report from the Japan Times, internet sales accounted for about 5% of total grocery sales, compared to 2.5% before the pandemic.

Rivals to Rakuten include grocery delivery services run by Aeon (in partnership with Ocado), Amazon and Ito-Yokado.

News: Former WeWork China exec launches a ‘startup studio’ for real estate

The real estate industry has been slow to adopt technology compared to many other sectors. So when Dominic Penaloza left his job at WeWork China as the head of innovation and technology this spring, he decided to focus on proptech in Asia. Instead of building a startup himself or investing in one, Penaloza combines both

The real estate industry has been slow to adopt technology compared to many other sectors. So when Dominic Penaloza left his job at WeWork China as the head of innovation and technology this spring, he decided to focus on proptech in Asia.

Instead of building a startup himself or investing in one, Penaloza combines both objectives by launching a “startup studio” called REinvent (“RE” short for “real estate”). The industry jargon refers to an organization that builds startups with an in-house team, hence it’s also referred to as a “startup factory” or “venture builder.” A famous example is Rocket Internet, which is credited for building Lazada in Southeast Asia and Jumia in Africa.

Penaloza, a serial entrepreneur who exited his co-working startup Naked Hub to WeWork China in 2018, now runs a team of 45 across Shanghai, Taipei and Singapore, most of whom he has worked with at WeWork and Naked Hub. The studio is organized into what the chief executive calls product “squads” consisting of the likes of product managers, designers, engineers, and artificial intelligence experts, and has the capacity to work on four projects at one time.

The founder also brought onboard heavyweight investors to help the startup studio tackle a sector with deeply entrenched players. Among REinvent’s backers are JustCo, a major co-working company in the Asia Pacific backed by some of Asia’s biggest property owners, such as the Singaporen sovereign wealth fund GIC; multi-national property developer Frasers Property; and one of Japan’s leading real estate firms Daito Trust.

REinvent has full ownership in the ventures it launches, while the three investors own equity in it. The company declined to disclose how much it has raised from its investors so far.

The financiers also importantly contribute strategic resources, Penaloza told TechCrunch in an interview. Started in May, REinvent has already launched two ventures, including one called Switch that lets individuals and enterprises book workspace and pay per minute, similar to how bike-sharing works. The difference is that Switch is a marketplace with third-party landlords like JustCo and Frasers, while bike-share companies often supply and operate the bikes themselves.

Screenshot of the Switch app

The marketplace today has a growing network of 2,500 desks at over 20 locations across Singapore, including small office booths that have sprung up across malls. It’s proposing on-demand workspace at a time when the whole world is forced by the coronavirus pandemic to rethink where to work physically.

“Real estate companies are all figuring out how to react to COVID, how to help organizations survive COVID and to prepare for the next pandemic so the impact on business would not be as big as this time,” said Penaloza.

Meanwhile, flexible work pods are an attractive proposition for mall owners, especially those in China looking for new tenants as e-commerce encroaches into offline retail.

“E-commerce was eating up the traditional retail model even before COVID. Developers in China are trying to repurpose some of their malls… There are now a lot of F&B, experiential stores, cafes, and even co-working space inside malls,” observed Penaloza.

Penaloza tested an early version of his on-demand workspace vision back at WeWork China where he made the firm’s public space available to customers without a membership, capturing professionals who use Starbucks for meetings and remote working but providing a quieter environment and better WiFi.

The other product REinvent has introduced is SixSense, software for spatial analytics and social distance detection.

“Real estate is something not many people think about, but it’s one of the biggest industries on earth,” noted Penaloza. “Proptech in Asia and China is very early-stage but it is picking up.”

News: SpaceX and NASA successfully launch four astronauts to space for first operational Dragon crew mission

SpaceX has become the first private company to launch astronauts to the International Space Station, marking the culmination of years of work in partnership with NASA on developing human spaceflight capabilities. At 7:27 PM EST (4:27 PM PST), NASA astronauts Shannon Walker, Victor Glover, and Michael Hopkins, and JAXA astronaut Soichi Noguchi left launch pad

SpaceX has become the first private company to launch astronauts to the International Space Station, marking the culmination of years of work in partnership with NASA on developing human spaceflight capabilities. At 7:27 PM EST (4:27 PM PST), NASA astronauts Shannon Walker, Victor Glover, and Michael Hopkins, and JAXA astronaut Soichi Noguchi left launch pad 39-A at Kennedy Space Center in Florida bound for the ISS.

SpaceX’s human launch program was developed under the Commercial Crew program, which saw NASA select two private companies to build astronaut launch systems for carrying astronauts to the ISS from U.S. soil. SpaceX was chosen alongside Boeing by NASA in 2014 to create their respective systems, and SpaceX’s Dragon capsule and Falcon 9 rocket became the first to achieve actual human flight certification from NASA earlier this year with the successful completion of its final, Demo-2 test mission, which flew to the ISS with two U.S. astronauts on board.

To get to this point, SpaceX had to complete a number of milestones successfully, including a fully automated uncrewed ISS rendez-vous mission, and a demonstration of both a launch pad abort and post-launch abort emergency safety system for the protection of the crew. During the Demo-1 mission, while all actual launch, docking and landing was handled by SpaceX’s fully autonomous software and navigation, astronauts also took over manual control briefly to demonstrate that this human-piloted backup would operate as intended, if required.

So far, Crew-1 is proceeding as expected, with a picture-perfect takeoff from Florida, and a successful recovery of the first-stage booster used on the Falcon 9 rocket used to launch Dragon. Crew Dragon ‘Resilience’ also departed from the second-stage of the Falcon 9 as planned at just after 10 minutes after liftoff, and there will be a 27 hour trip in orbit before the Dragon meets up with the ISS for its docking, which is scheduled to take place at around 11 PM EST (8 PM PST) on Monday night. Once fully docked, the astronauts will disembark and go over to the station to begin their active duty stay, which is set to last until next June.

From left, the crew of Crew-1: NASA’s Shannon Walker, Victor Glover and Michael Hopkins; JAXA’s Soichi Noguchi Image Credits: SpaceX

Three of the four astronauts on this mission have been to space previously, but for pilot Victor Glover, it’s his first time. These four will join NASA’s Kate Rubins, and Roscosmos cosmonauts Sergey Ryzhikov and Sergey Kud-Sverchkov on the station, bringing the total staff complement to seven (an increase from its usual six that NASA says will free up more time for the astronauts to perform experiments, as opposed to their tasks related to regular daily maintenance of the station).

This is the first time that astronauts have launched to space during a regular operational NASA mission since the end of the Shuttle program in 2011. It marks an official return of U.S. human spaceflight capabilities, and should hopefully become the first in many human flight missions undertaken by SpaceX and Dragon – across both NASA flights, and those organized by commercial customers.

News: Sales readiness platform MindTickle raises $100 million led by SoftBank Vision Fund 2

MindTickle, a startup that is helping hundreds of small and large firms improve their sales through its eponymous sales readiness platform, said on Monday it has raised $100 million in a new financing round. The Pune and San Francisco-headquartered startup’s new financing round was led by SoftBank Vision Fund 2. The round is a combination

MindTickle, a startup that is helping hundreds of small and large firms improve their sales through its eponymous sales readiness platform, said on Monday it has raised $100 million in a new financing round.

The Pune and San Francisco-headquartered startup’s new financing round was led by SoftBank Vision Fund 2. The round is a combination of debt and equity, the startup said. Existing investors Norwest Venture Partners, Accel Partners, Canaan, NEA, NewView Capital, and Qualcomm Ventures also participated in the round, which according to a person familiar with the matter, valued the eight-year-old startup at roughly $500 million, up from about $250 million last year.

The vast majority of this $100 million fund is equity investment, said Krishna Depura, co-founder and chief executive of MindTickle, in an interview with TechCrunch. He declined to disclose the specific amount, however, or comment on the valuation.

We used to live in a seller’s world, where buyers had a small selection of choices from which they could pick their products. “You wanted to buy a car, there would be only one new car model every four years. Things have changed,” said Depura, noting that customers today have no shortage of companies trying to sell them similar lines of products.

While that’s great for customers, it means that companies have to put more effort to make a sale. A decade ago, as Depura watched Facebook and gaming firms like Zynga develop addictive products and services, he wondered if some of these learnings could be baked directly into modern age sales efforts.

That was the inception of MindTickle, which now helps companies guide their customer-facing teams. Regardless of what these firms are attempting to sell, they are competing with dozens of firms, if not more, and customers have ever-so-declining patience to hear them.

MindTickle, whose name is inspired from the idea of gamifying mindsets, allows companies to train and upskill their salespeople at scale, and uses role playing methods to help them practice their pitch, and how to handle a customer’s queries.

Depura said the platform helps salespeople measure their improvement in revenue metrics and offers feedback on the calls they made. The platform utilizes machine learning engines to serve personalized remediations and reinforcements to salespeople, he said.

More than 200 enterprises, including more than 40 of the Fortune 500 and Forbes Global 2000 firms, are among MindTickle’s clients today — though, citing confidential agreements, the firm said it can’t disclose several names. Some of the names it did share include MongoDB, Nutanix, Qualtrics, Procore, Square, Janssen, Cloudera, Dexcom, Merck & Co., and Benetton Group.

As of this writing, MindTickle was ranked the fifth best product for sales on G2, a popular marketplace for software and services.

“MindTickle’s track record of growth, quality of product and marquee customer base highlights their strengths,” said Sumer Juneja, Partner at SoftBank Investment Advisers, in a statement. “By delivering engaging and personalized training to users, MindTickle is uniquely placed to support businesses to increase revenue generation and extend critical capabilities within their existing workforce.” The Japanese investment group, which began conversations with MindTickle about three months ago, is exploring more investments in SaaS categories.

The new funding capital will allow MindTickle, which employs about 400 people in the U.S., Europe, and India, to further establish this new category, said Depura. The startup is developing new product features and will deploy the new funds to further grow in Europe, and the U.S., which is already one of its key markets.

More to follow…

News: Original Content podcast: ‘The Vow’ offers a muddled look at the NXIVM cult

“The Vow” is a fascinating documentary, but we can’t quite recommend it whole-heartedly. As we discuss on the latest episode of the Original Content podcast, HBO’s new docuseries tells the story of NXIVM (pronounced nex-ee-um), a self-improvement company that was subsequently revealed as a sex cult, with its leader Keith Raniere sentenced to 120 years

“The Vow” is a fascinating documentary, but we can’t quite recommend it whole-heartedly.

As we discuss on the latest episode of the Original Content podcast, HBO’s new docuseries tells the story of NXIVM (pronounced nex-ee-um), a self-improvement company that was subsequently revealed as a sex cult, with its leader Keith Raniere sentenced to 120 years in prison.

The core story is both compelling and horrifying. And “The Vow” features an astonishing amount of footage showing Raniere and other high-level NXIVM members at work — for that reason alone, the series is worth watching for anyone interested in the NXIVM story.

However, it’s also hampered by some unfortunate storytelling choices. For one thing, by parceling the story out over nine hour-long episode, the series often feels unnecessarily drawn out and repetitive.

And by focusing on a handful of high-ranking NXIVM members who subsequently became important whistleblowers and critics (including Mark Vicente, the filmmaker responsible for a great deal of that behind-the-scenes footage), “The Vow” has also opened itself up to criticism that it downplays the stories of Raniere’s true victims and obscures the extent of his crimes (unlike the Starz documentary “Seduced”) .

In addition to reviewing the series, we also discuss the latest Disney+ growth numbers and the new season of “The Bachelorette.”

You can listen to our review in the player below, subscribe using Apple Podcasts or find us in your podcast player of choice. If you like the show, please let us know by leaving a review on Apple. You can also follow us on Twitter or send us feedback directly. (Or suggest shows and movies for us to review!)

If you’d like to skip ahead, here’s how the episode breaks down:
0:00 Introduction
0:45 Disney+ discussion
7:40 “The Bachelorette” discussion
30:48 “The Vow” review

News: Watch SpaceX launch its historic first NASA astronaut crew mission live

SpaceX and NASA have spent years working towards today’s Crew-1 mission, which is set to launch from Florida at 7:27 PM EST (4:27 PM PST). This is the first time that SpaceX’s Dragon capsule and Falcon 9 rocket will be officially used as a spacecraft certified by NASA for human flight on a regular astronaut

SpaceX and NASA have spent years working towards today’s Crew-1 mission, which is set to launch from Florida at 7:27 PM EST (4:27 PM PST). This is the first time that SpaceX’s Dragon capsule and Falcon 9 rocket will be officially used as a spacecraft certified by NASA for human flight on a regular astronaut transportation operation. NASA astronauts Mike Hopkins, Victor Glover and Shannon Walker, along with JAXA astronaut Soichi Noguchi, will also be aboard the Dragon spacecraft and, barring any weather delays, on their way to the International Space Station later Sunday night.

SpaceX has already flown people using Dragon – NASA astronauts Bob Behnken and Doug Hurley had the honor of being the first humans ever to be launched to the ISS aboard a commercial spacecraft when they took part in SpaceX’s Demo-2 mission earlier this year. That was obviously a historic achievement, but it was also technically the last stage in SpaceX’s test and demonstration program for Dragon and Falcon 9, whereas today’s Crew-1 launch no longer qualifies as a test. Think of it this way: If Demo-2 was akin to the Wright Brothers’ Kitty Hawk flight, Crew-1 will be the equivalent of the first U.S. scheduled commercial airline flight in 1914.

Crew-1 will be the first time that a full complement of astronauts are flown on Dragon (there are six total seats but NASA has said it will only ever fly a max of four of its and partner agency crew to the ISS on these flights). The astronauts will join the existing crew on the ISS for a regular tour of performing experiments, maintaining and upgrading the station, which will also see the active ISS population swell by one additional astronaut for the first time during a standard rotation, which means more science can get done according to the agency.

The launch system is designed to work in a completely automated way, which means that it requires no action on the part of the crew on board from launch all the way through its docking with the ISS. That’s also true of the return trip, which will take place sometime around next June.

SpaceX will also be attempting a recovery of the first stage booster used during this launch, using its autonomous drone landing ship in the Atlantic Ocean.

Everything should get started closer to the liftoff target time, but NASA will also have programming all day related to the Crew-1 mission, the Dragon program and much more via the livestream above.

News: Reliance Retail buys Urban Ladder for $24.4 million

Reliance Retail has acquired a majority stake in furniture and decor platform Urban Ladder, making a broader push into e-commerce as the largest retail chain in India gears up to fight Amazon and Flipkart. In a filing to the local stock exchange, Reliance Retail said it had acquired a 96% stake in Urban Ladder for

Reliance Retail has acquired a majority stake in furniture and decor platform Urban Ladder, making a broader push into e-commerce as the largest retail chain in India gears up to fight Amazon and Flipkart.

In a filing to the local stock exchange, Reliance Retail said it had acquired a 96% stake in Urban Ladder for about $24.43 million. The Indian retail giant, which retains the option to acquire the remainder stake in the seven-and-a-half-years-old startup, said it has proposed to invest up to $10.06 million more in Urban Ladder by December 2023.

Founded in early 2012, Urban Ladder sells home furniture and decor products online. It also operates a chain of physical retail stores in several Indian cities. The deal size suggests that it was a fire sale.

The startup had raised about $115 million from Sequoia Capital, SAIF Partners, Steadview Capital, and MIT and other investors, according to Crunchbase and Tracxn. In the financial year that ended in March, the Indian startup reported a loss of $6.63 million on a turnover of $58.2 million.

Reliance Retail said (PDF) the investment “will further enable the group’s digital and new commerce initiatives and widen the bouquet of consumer products provided by the group, while enhancing user engagement and experience across its retail offerings.”

Urban Ladder is the latest acquisition for Reliance Retail, which earlier this year said it had entered into a $3.4 billion deal with Future Group to buy several of India’s second largest retail chain’s businesses. In August, Reliance acquired a 60% stake in pharma marketplace Netmeds’ parent firm Vitalic for about $83.2 million.

Reliance Retail, which is part of Reliance Industries (India’s most valued firm), has raised about $6.4 billion in recent months after its sister subsidiary, Jio Platforms, secured over $20 billion this year from Facebook and Google among other high-profile investors.

Reliance Retail, which serves more than 3.5 million customers each week through its nearly 10,000 physical stores in more than 6,500 cities and towns in the country, entered the e-commerce space with JioMart through a joint venture with Jio Platforms. JioMart now has a presence in over 200 Indian cities and towns, and it also maintains a partnership with Facebook for WhatsApp integration.

News: Human Capital: Amazon and CZI face labor disputes as Biden promises gig workers better protections

Welcome back to Human Capital. In this week’s edition of HC, you’ll read about the latest labor struggles at Amazon and the Chan Zuckerberg Initiative, President-Elect Joe Biden’s promises to gig workers, a primary care network for Black people and people of color and more. Lastly, I pulled out some nuggets from DoorDash’s S-1 that

Welcome back to Human Capital. In this week’s edition of HC, you’ll read about the latest labor struggles at Amazon and the Chan Zuckerberg Initiative, President-Elect Joe Biden’s promises to gig workers, a primary care network for Black people and people of color and more. Lastly, I pulled out some nuggets from DoorDash’s S-1 that are relevant to DEI and labor.

If you want this as an email newsletter every Friday at 1 p.m. PT, be sure to sign up here.

Former Amazon warehouse worker sues company alleging failure to provide PPE to workers during pandemic

Christian Smalls, a former Amazon warehouse employee, filed a lawsuit against the company today alleging Amazon failed to provide personal protective equipment to Black and Latinx workers during the COVID-19 pandemic.

The class action suit alleges Amazon failed to properly protect its warehouse workers and violated elements of New York City’s human rights law, as well as federal and state laws.

“I was a loyal worker and gave my all to Amazon until I was unceremoniously terminated and tossed aside like yesterday’s trash because I insisted that Amazon protect its dedicated workers from COVID-19,” Smalls said in a statement. “I just wanted Amazon to provide basic protective gear to the workers and sanitize the workplace.”

Center for Black Innovation gets $2.1 million

The Knight Foundation, Surdna Foundation and Comcast NBCUNiversal put $2.1 million into the Center for Black Innovation. The plan is to support Black entrepreneurs and increase the number of Black founders in Miami and throughout the U.S. The money will go toward investor education, facilitating matchmaking sessions between founders and investors, offering courses to founders and more.

Chan Zuckerberg Initiative faces racial discrimination complaint

BERLIN, GERMANY – FEBRUARY 25: (r-l) Mark Zuckerberg, CEO and founder of the social media platform Facebook, and his wife Priscilla Chan pose for a photo before the Axel-Springer-Award on February 25, 2016 in Berlin. Mark Zuckerberg got this first time awarding price for special innovations. (Photo by Florian Gaertner/Photothek via Getty Images)

Ray Holgado, a former employee of the Chan Zuckerberg Initiative, recently filed a racial discrimination complaint with the California Department of Fair Employment and Housing. Holgado, who is Black, worked at CZI from September 2018 through August 2020.

“Despite its social justice rhetoric, CZI is not a welcoming environment for Black employees,” Holgado’s complaint states. “Black employees are underpaid, undervalued, denied growth opportunities, and marginalized. Black employees who want to advance within the organization are shut down and labeled as too assertive or aggressive, while non-Black employees are favored and encouraged. When Black employees have communicated these concerns to CZI leadership, CZI has responded defensively and failed to address the underlying issues. CZI has utterly failed to ‘build a more inclusive, just, and healthy future’ for its Black employees.”

In a statement to TechCrunch, CZI denied the claims.

“While we take any allegation of discrimination seriously and will do so here, this former employee’s specific allegations were previously raised internally, independently investigated, and found to be unsubstantiated,” the spokesperson said. “The Chan Zuckerberg Initiative is committed to fair treatment, access, and advancement for all members of the CZI team. We do not tolerate discrimination of any kind, full stop.”

DEI nuggets from DoorDash’s S-1

Food delivery company DoorDash filed its paperwork to go public today. It’s a long document, so I’ve pulled out the relevant items related to DEI and labor.

DoorDash says it’s committed to diversity and inclusion in its S-1, despite never having released a diversity report

At DoorDash, we are committed to growing and empowering inclusive communities in our company, our industry, and the cities we serve. We believe that a diverse and inclusive workforce is critical to helping us attract and retain the talent necessary to grow our business. We also believe we will be a more successful company if we amplify the voices of those who have not always been heard, and when everyone has ‘room at the table’ and the tools, resources, and opportunities to succeed.

DoorDash also seems to be proud of the fact that none of its 3,279 employees have unionized:

None of our employees are represented by a labor union. We have not experienced any work stoppages, and we believe that our employee relations are strong.

DoorDash, like other gig economy companies, is also gearing up to pursue Prop 22-like legislation in other states:

As such, the passage of the 2020 California ballot initiative is likely to have an adverse impact on our results of operations. In addition, several other states where we operate may be considering adopting legislation similar to the 2020 California ballot initiative, which we would expect to increase our costs related to Dashers in such jurisdictions and could also adversely impact our results of operations.

Spora Health launches primary care provider network for Black people and POC

Image Credits: Spora Health

Spora Health launched its One Medical-like primary care provider network for Black people and people of color.

“An equitable healthcare system has never existed in America, especially for Black folks and that is the goal,” Spora Health  founder and CEO Dan Miller told TechCrunch.

Spora Health, which recently closed a $1.2 million seed round, is a primary care provider for Black people and people of color. Initially, Spora Health is taking a telemedicine approach, but eventually plans to open physical locations.

Lyft on passage of Prop 22

“As we look to the future, the win on Proposition 22 in California was a landmark achievement and a major victory for drivers, our industry and the broader Lyft community,” Lyft President John Zimmer said in Lyft’s earnings report this week. “The campaign was successful because it ultimately reflected the desires and priorities of drivers. More than 120,000 drivers signed up to be part of the effort to pass Prop 22 – they rallied, they volunteered, they shared their stories. Voters saw that and stood in solidarity with them. We look forward to continuing our conversations with policymakers across the country.”

Similar to Uber, Lyft is also looking to explore similar legislation across the country. On the earnings call, Lyft CEO Logan Green said Prop 22 provides a model for other states.

Uber and Lyft request rehearing on case that upheld preliminary injunction

Uber and Lyft both filed a petition for rehearings in the case brought forth by California Attorney General Xavier Becerra. Last month, an appeals court upheld a lower court ruling that would force Uber and Lyft to classify their drivers as employees. But now that Proposition 22 has passed, Uber and Lyft want the court to determine if the injunction is still appropriate.

Meanwhile, Uber and Lyft will likely still face lawsuits over worker classification in California since the recently-passed proposition can not be applied retroactively. According to Bloomberg Law, those legal options, however, will be limited and damages will be capped.

Human Rights Watch and Amnesty International on Prop 22

In a joint statement, the Human Rights Watch and Amnesty International called Prop 22 a “devastating blow to the rights” of gig workers.

Here’s a snippet:

No worker should face exploitative or otherwise abusive work conditions, but many app-based workers do. We urge app-based companies to bring their wage and labor policies and practices in line with international human and labor rights standards. We urge the government of California to explore other legal avenues for holding companies accountable for respecting workers’ rights. Finally, we urge the United States Congress and the United States Department of Labor to protect the rights of app-based workers, such as through legislative and regulatory action that helps ensure a living wage, paid sick and family leave, and workers’ compensation for illness and injury.

Biden promises to get gig workers the “benefits and protections they deserve”

Joe Biden and Kamala Harris

TOPSHOT – Former vice-president and Democratic presidential nominee Joe Biden (L) and Senator from California and Democratic vice presidential nominee Kamala Harris greet supporters outside the Chase Center in Wilmington, Delaware, at the conclusion of the Democratic National Convention, held virtually amid the novel coronavirus pandemic, on August 20, 2020. (Photo by Olivier DOULIERY / AFP) (Photo by OLIVIER DOULIERY/AFP via Getty Images)

Under President-Elect Joe Biden’s administration, he has promised to “ensure workers in the ‘gig economy’ and beyond receive the legal benefits and protections they deserve,” his transition site states. The administration goes on to describe how gig workers are misclassified and therefore deprived of their rightful benefits and protections.

“This epidemic of misclassification is made possible by ambiguous legal tests that give too much discretion to employers, too little protection to workers, and too little direction to government agencies and courts,” the site states.

Moving forward, Biden says he will work with Congress to create a federal standard that is modeled on the ABC test. Whether Biden follows through with that promise, however, has yet to be seen.

You can read more about how gig workers feel about the upcoming Biden administration as it relates to labor over on Vice.

News: As COVID surges, what can data tell us about Airbnb’s recovery?

This is The TechCrunch Exchange, a newsletter that goes out on Saturdays, based on the column of the same name. You can sign up for the email here. DoorDash filed to go public on Friday, meaning we’ll have at least one more unicorn IPO before 2020 comes to a close. For a high-level look at its numbers,

This is The TechCrunch Exchange, a newsletter that goes out on Saturdays, based on the column of the same name. You can sign up for the email here.

DoorDash filed to go public on Friday, meaning we’ll have at least one more unicorn IPO before 2020 comes to a close. For a high-level look at its numbers, I wrote this, Danny covered who will profit from the deal, and I noodled on the impact of COVID-19 on its business.

I bring all that up because there is another COVID-19 impacted unicorn that we are expecting to see go public in very short order: Airbnb.

When Airbnb filed to go public in August, it seemed like a solid plan. The company was widely reported to be on an upswing from its COVID-doldrums, the public markets were hot for growth and tech shares, and the pandemic’s caseload in the United States was coming down from its summer highs. It looked great for Airbnb to wrap its Q3, drop its public S-1 with the new numbers, and laugh all the way to the bank after showing investors that even a global pandemic and travel industry depression couldn’t stop it.

And yet. The United States and world at large are now in the midst of the worst COVID-19 spike yet, and consumer spend is going down right before we get the company’s S-1. November feels less winsome for an Airbnb recovery than August or September did. Still, when Airbnb files — next week, the scuttlebutt indicates, so get ready — we’ll only have a look at its numbers through the third quarter.

That’s effectively the same timeframe for a dataset that the folks at Cardify sent over and I dug through. Per the company, which tracks real-time consumer spend data, here’s a look at how well Airbnb recovered ahead of its larger industry after the initial recession in pandemic lodging spend:

Impressive, right? Sadly for Airbnb, the initial boom of demand through late June into July tapered as time continued.

Zooming in somewhat, here’s Airbnb spend data from July 2020 through the end of October, the first month of Q4, compared to the same period of 2019:

Declines, then, but still an encouraging set of data for the company regardless. I would not have expected Airbnb spend — via third-party, admittedly — to be this strong.

The trend of folks renting a house for a month seems to have diminished somewhat, in case you are factoring that into your mental math concerning Airbnb revenues from the above charts. Cardify told TechCrunch that after peaking at around +70% in the March-April timeframe, “average booking sizes have now normalized and are approximately 30% higher on a YTD basis.”

There is weakness in October, the charts show, but that appears to be at least partially seasonal given the 2019 line, so I don’t want to over-ascribe rising COVID cases as the cause. The drooping line, however, was echoed in similar SimilarWeb data that was also shared with The Exchange. The dataset concerned accommodation booking volume around the world for a number of travel services, including Airbnb. Its data tracking the US market showed that a bookings recovery through September that made up some ground on March lows was undercut by October declines. Europe’s bookings’ recovery peaked in July and has been falling ever since. Asian volume is creeping higher, but down sharply from prior levels.

It was a mixed picture, but as Airbnb is doing better than its broader industry per Cardify, the aggregated data could be leading us to be more pessimistic than we otherwise need to be. We’ll see shortly what the real numbers are, but I couldn’t help but share what I was reading with you. On to the S-1!

Before DoorDash filed, we were going to talk about Brex today in this space after Airbnb. But, since we got extra busy, expect those notes early next week on The Exchange.

Market Notes

The week was super busy with earnings, so I’ve collected a few notes from calls with select companies after they reported. Apologies to everyone’s’ favorite reporting firm, but we’re space-limited.

Appian crushed earnings expectations. What drove the low-code application development services’ growth forward? According to CEO Matt Calkins, it wasn’t a single thing. Instead, the company’s performance was driven by a long ramp he said, though he did also state that the concept of low-code has reached the public consciousness in new, higher levels during the last few quarters.

Why? The year’s chaos pushed companies into new patterns faster than they had anticipated. Chalk this result up to the accelerating digital transformation being real, which is good news for startups. (For more on Appian and the low-code space, head here.)

Alteryx gave The Exchange an earnings first, providing both its newly former CEO Dean Stoecker and its new CEO Mark Anderson to chat results. The company crushed Q3 expectations, but its Q4 projections did not excite investors. What was up? Anderson argued that ARR growth, not forward GAAP revenue projections, is the most transparent and clear view of an expanding software company, to paraphrase his thinking. You can’t ignore revenue, he said, but given the nuances in how revenue is counted, pay attention to ARR.

Alteryx has a solid ARR target for 2021. We’ll see how investors view its Q4 results and if they align their thinking to that of the new CEO. Alteryx’s former CEO is bullish, saying that in time the market will realize that analytics is at the epicenter of digital transformation. And his company will be there with code to sell.

Moving along, earlier this week I asked a number of VCs about the software venture capital market in the wake of Monday’s sharp selloff and my question about what might happen to public and private software companies if other stocks suddenly became more attractive — strong vaccine news on Monday was later overwhelmed by surging cases as the week went along, but on Monday Zoom lost billions in value as investors fled.

One set of responses came in late, but I wanted to share them all the same as they were more bullish than I anticipated. In the view of Laela Sturdy, a general partner at Alphabet Capital G, “private software investors are unlikely to change their investing patterns much as a result of fluctuations in the public market,” adding later that “public market changes would have to be very extreme — as in 30 percent or more — in order to impact growth stage valuations.”

The connection between public valuations and trading patterns and private capital deployment exists, but how closely the two are linked depends on what’s happening at any given moment, and it appears that at the moment private investor excitement about software is durable.

Sturdy explained why that may be: “Long-term secular trends around cloud adoption, automation and AI, data, security, fintech infrastructure, and the ongoing rapid acceleration of digital transformation will help tech companies maintain their status as the darlings of growth investors in both the private and public markets.”

Various and Sundry

And finally, the rest of the stuff that I couldn’t get to this week. Here we go:

  • Chatted with Cambridge Innovation Capital, a neat venture capital firm from Cambridge in the U.K. — not the Cambridge on the American East Coast. More to say here, but the good news is that hubs of innovation really are maturing into startup factories the world around.
  • I got my hands on an early copy of a survey of LPs put together by Allocate. It comes out Monday I think, but it said that “only 20% of [LP] respondents said COVID had slowed their investment activities,” which helps explain all the funds we’ve seen in the past few months.

Closing with something fun, remember that look we did of the performance of various startups in Q3? That was fun. Anyhoo, no-code “online form builder” JotForm told The Exchange that its revenue is up 50% from its 2019 results, that its enterprise customer base is up 620%, and that it expects to reach “100,000 total paid users by end of year.” Neat!

Alex

 

News: DoorDash IPO bets that the pandemic has accelerated change

DoorDash has become the go-to delivery choice for millions of people cooped up during the pandemic this year. Will they stay as life returns to normal after the vaccine? What will be “normal,” anyway?

Editor’s note: Get this free weekly recap of TechCrunch news that any startup can use by email every Saturday morning (7 a.m. PT). Subscribe here.

DoorDash has become the go-to delivery choice for millions of people cooped up during the pandemic this year. Now it has filed an S-1, revealing its financials as it nears a long-intended IPO. These innards show an exciting business — and a larger story about how the year is going for tech companies in general.

When the company filed initial public offering paperwork back in February, it was coming off of an expensive year of growth in 2019. The California state legislature was passing laws, meanwhile, that directly targeted its gig-economy labor model. Then the pandemic hit. More from Alex Wilhelm:

DoorDash has grown incredibly rapidly, scaling its revenues from $291 million in 2018 to $885 million in 2019. And more recently, from $587 million in the first nine months of 2019 to $1.92 billion in the same period of 2020. That is 226% growth in 2020 thus far… How high-quality is DoorDash’s revenue? In the first three quarters of 2019, the company had gross margins of 39.9%, and in the same period of 2020 the figure rose to 53.1%, a huge improvement for the consumer consumable delivery confab.

The other jolt of good news for the company arrived last week. A California ballot proposition passed that preserved the contractor model it relies on for deliveries.

World events did not take a breath, though. A COVID-19 vaccine appeared on the horizon this week, and could lead to the pandemic ending as soon as next year. Will this be bad for DoorDash’s business? Alex took another look at the numbers for Extra Crunch, and didn’t come away with a clear answer. On the one hand, the company has been making ongoing investments in its delivery platform technology, which has helped to drive the success this year already. On the other hand, the S-1 is open about post-pandemic reality — profitability is going to decline. Alex:

To buy into the DoorDash IPO, especially at its currently floated $25 billion price, you have to believe that the company’s revenue growth will slow modestly at most. Otherwise the price makes no sense. Bearish investors who might expect the company to post negative growth in Q3 2021 won’t pay any price for DoorDash shares, but in between the two camps is a mess of vaccine timings, shifts in consumer behavior and macroeconomic questions that could determine how many American families can afford delivery. All of which will impact DoorDash’s future growth rates.

For those looking further out, DoorDash stock is about how you think the pandemic is going to change the world for the long term, or not. Are we going to be using DoorDash more often now for deliveries? Are we going to be at home as much in the first place? Or are we going to go back to offices, stores and restaurants like we did before?

Speaking of investors, Danny Crichton illustrates why it pays to bet on the world changing. The company has raised nearly $2.5 billion over the years. Today that includes an 18.2% ownership stake by Sequoia, 22.1% by the SoftBank Vision Fund, and 9.3% by Singapore’s GIC. As he writes for Extra Crunch, the founding executives Tony Xu, Andy Fang and Stanley Tang each own around 5% — smallish wedges of a growing pie. Maybe that is too much dilution? Or maybe, considering all of the other delivery companies that have failed or gone sideways, this is the pinnacle of success in the sector.

A health care worker holds an injection syringe of the phase 3 vaccine trial, developed against the novel coronavirus (COVID-19) pandemic by the U.S. Pfizer and German BioNTech company, at the Ankara University Ibni Sina Hospital in Ankara, Turkey

(Photo by Dogukan Keskinkilic/Anadolu Agency via Getty Images)

The Vaccine

We all knew that at some point solutions would be figured out. But as COVID-19 cases have climbed this season, and as anxiety built around elections, it was hard to believe that the vaccine was right around the corner. The initial success reported Monday by BioNTech and Pfizer may mean that these two companies are close to success. But many other companies are attempting to use the same experimental gene-based vaccines so we may see others winners soon.

The stock market is already repricing tech stocks, in any case. Besides the timely arrival of the DoorDash S-1, here are a few other headlines about the impact of the news:

Positive vaccine news punishes pandemic-boosted companies like Zoom, Peloton, Etsy

What happens to high-flying startups if the pandemic trade flips? (EC)

As public investors reprice edtech bets, what’s ahead for the hot startup sector? (EC)

5 VCs discuss the future of SaaS and software after Pfizer’s vaccine breakthrough (EC)

Image Credits: John Artman

Tencent’s fintech business is the size of an Ant

In other news about political turbulence and the tech world, Rita Liao inspects Tencent’s quietly huge fintech empire and concludes that it “will need to tread more carefully on regulatory issues.”

Here’s why, for those trying to understand this global company and its place across markets:

As Ant Group seizes the world’s attention with its record initial public offering, which was abruptly called off by Beijing, investors and analysts are revisiting the fintech interests of Tencent, Ant’s arch rival in China. It’s somewhat complicated to do this, not least because they are sprawled across a number of Tencent properties and, unlike Ant, don’t go by a single brand or operational structure — at least, not one that is obvious to the outside world. However, when you tease out Tencent’s fintech activity across its wider footprint — from direct operations like WeChat Pay through to its sizeable strategic investments and third-party marketplaces — you have something comparable in size to Ant, and in some services even bigger.

How one founder combined edtech and gaming

Serial founder Darshan Somashekar writes that if you want to build a great edtech product, then perhaps it should be a game. Here’s more, from his guest column for Extra Crunch this week:

Earlier this year, we launched Solitaired, a casual gaming platform that ties card games to educational experiences and brain training. We’re still early, but signs are encouraging: Our average time on site is 30 minutes, more than three times that of our earlier business. Even better, users come back often, on average returning more than five times per month. Since we’re now in the gaming space, we should have expected these metrics, but they still blew our expectations away. We’ve also found that the downsides can be mitigated. For example, high engagement has led to strong virality, driving down our CAC and increasing our growth. In-app purchase abuses can be tempting for game developers, but by focusing on user growth KPIs, we don’t have the desire to go down those routes. Lastly, the threat of Big Tech is there, but at present most of their attempts have yet to strike a chord among users. More importantly, that’s why choosing a market so massive that even individual Big Tech players can’t dominate is key: With a market this size, you can shoot for the stars, miss the moon and still do well for yourself.

Around TechCrunch

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Across the week

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This startup is betting that you want to binge remote-work content

Calling Dublin VCs: Be featured in The Great TechCrunch Survey of European VC

Human Capital: The gig economy in a post-Prop 22 world

‘Free speech’ social network Parler tops app store rankings following Biden’s election win

Renewable power represents almost 90% of total global power capacity added in 2020

Extra Crunch

Square and PayPal earnings bring good (and bad) news for fintech startups

What I wish I’d known about venture capital when I was a founder

Conflicts in California’s trade secret laws on customer lists create uncertainty

What we’ve learned about working from home 7 months into the pandemic

Dear Sophie: What does Biden’s win mean for tech immigration?

#EquityPod

From Alex:

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast (now on Twitter!), where we unpack the numbers behind the headlines.

The full Equity crew was on hand to debate the current venture capital market, curious about how risk-on, or risk-off things really are today. DannyNatasha and I framed the conversation around a number of news items from the week, including:

  • Wrkfrce has launched, and we wanted to chat more about the future of niche media, bringing The Juggernaut’s own recent round and the Quartz shakeup into the conversation.
  • And on the media front — always a risky venture capital investing domain — Spotify has snapped up another podcasting company, this time paying $235 for Megaphone. Our take? A string of small exits probably won’t encourage VCs to take on more risk in the space (Hunter Walk said the same thing here.)
  • Turning to risk more generally, I asked Natasha to weigh in on the earlier stages of the venture market, and Danny on its later tranches. There’s still lots of money, but it appears more focused on chasing winners than bolstering or supporting less-obvious startups.
  • That market is not slowing a risk-on move toward more venture capital players, as the Spearhead news showed a new focus for the firm to invest in emerging fund managers.
  • And there’s still plenty of risk tolerance in remote-work solutions like Hopin, which just raised $125 million at a $2+ billion valuation. We’re torn on the round, but Danny likes it and he’s a former VC.
  • And we wrapped with a chat about upcoming IPOs, and the recent SoftBank results. If DoorDash, Airbnb and others are going to go this year, they need to go soon. So far, no dice.

It was a busy week, despite the month. Expect more of the same next week.

Finally, don’t forget that our own Chris Gates is cutting Equity videos out of every episode that you can find over on YouTube. He does a great job and it’s great to be on video, as well as audio platforms.

Equity drops every Monday at 7:00 a.m. PDT and Thursday afternoon as fast as we can get it out, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

 

 

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