Monthly Archives: November 2020

News: 3 growth tactics that helped us surpass Noom and Weight Watchers

Here’s a closer look at the three growth marketing tactics I credit with helping us scale Lifesum over the last 36 months. It’s a strategy any startup can use, regardless of size or budget.

Henrik Torstensson
Contributor

Henrik Torstensson is CEO and co-founder of Lifesum. Previously, he was Head of Premium Sales at Spotify and SVP, Strategy at Stardoll.

Many consumers might think Noom or Weight Watchers are industry leaders with their nonstop commercials, but neither is the fastest-growing weight management program.

Over the past year, nutrition app Lifesum has acquired users at nearly twice the rate of both Noom and Weight Watchers, according to statistics from Sensor Tower, the independent market intelligence for the mobile app economy.

Over this past summer, we surpassed Noom on the global scale with 45 million users. More impressively, we accomplished this without any TV buys. That’s right — no multimillion dollar ad campaigns, allowing us to redistribute precious marketing dollars to other growth projects.

Here’s a closer look at the three growth marketing tactics I credit with helping us scale Lifesum over the last 36 months. It’s a strategy any startup can use, regardless of size or budget.

Understand the different generational lenses

Generations approach products differently. It’s important for startups to understand the different generational approaches of their customers. Startups that spend time thinking and strategizing about where generational trends are going will scale faster.

Here’s a closer look at the three growth marketing tactics I credit with helping us scale Lifesum over the last 36 months. It’s a strategy any startup can use, regardless of size or budget.

Millennials and Generation Z are now the largest consumer market in the world, so you can’t ignore them if you want to scale. With Lifesum these generations have helped our brand surpass the older and well-established competitors. We achieved this by intimately understanding how they view health and fitness.

Gen Z and millennials are all about empowerment. They grew up with Google and Facebook, having information at their fingertips. They are far less likely to be moved by a TV commercial since they desire to discover the world on their own.

In our industry, we’ve learned millennials and Gen Z don’t want a one-size-fits-all weight loss program or to count calories like their parents did 20 years ago. As millennials and Gen Z started embracing keto, intermittent fasting and pescatarian diets, our nutrition team had already created tailored programs to help them stick with it.

Bypass traditional marketing methods

As a brand, it’s important to look ahead and anticipate what is coming next. This also applies to marketing your product. If you get in early with emerging marketing platforms, you will save money and potentially reach more early adopters.

News: Arrikto raises $10M for its MLOps platform

Arrikto, a startup that wants to speed up the machine learning development lifecycle by allowing engineers and data scientists to treat data like code, is coming out of stealth today and announcing a $10 million Series A round. The round was led by Unusual Ventures, with Unusual’s John Vrionis joining the board. “Our technology at

Arrikto, a startup that wants to speed up the machine learning development lifecycle by allowing engineers and data scientists to treat data like code, is coming out of stealth today and announcing a $10 million Series A round. The round was led by Unusual Ventures, with Unusual’s John Vrionis joining the board.

“Our technology at Arrikto helps companies overcome the complexities of implementing and managing machine learning applications,” Arrikto CEO and co-founder Constantinos Venetsanopoulos explained. “We make it super easy to set up end-to-end machine learning pipelines. More specifically, we make it easy to build, train, deploy ML models into production using Kubernetes and intelligent intelligently manage all the data around it.”

Like so many developer-centric platforms today, Arrikto is all about “shift left.” Currently, the team argues, machine learning teams and developer teams don’t speak the same language and use different tools to build models and to put them into production.

Image Credits: Arrikto

“Much like DevOps shifted deployment left, to developers in the software development life cycle, Arrikto shifts deployment left to data scientists in the machine learning life cycle,” Venetsanopoulos explained.

Arrikto also aims to reduce the technical barriers that still make implementing machine learning so difficult for most enterprises. Venetsanopoulos noted that just like Kubernetes showed businesses what a simple and scalable infrastructure could look like, Arrikto can show them what a simpler ML production pipeline can look like — and do so in a Kubernetes-native way.

Arrikto CEO Constantinos Venetsanopoulos. Image Credits: Arrikto

At the core of Arrikto is Kubeflow, the Google -incubated open-source machine learning toolkit for Kubernetes — and in many ways, you can think of Arrikto as offering an enterprise-ready version of Kubeflow. Among other projects, the team also built MiniKF to run Kubeflow on a laptop and uses Kale, which lets engineers build Kubeflow pipelines from their JupyterLab notebooks.

As Venetsanopoulos noted, Arrikto’s technology does three things: it simplifies deploying and managing Kubeflow, allows data scientists to manage it using the tools they already know, and it creates a portable environment for data science that enables data versioning and data sharing across teams and clouds.

While Arrikto has stayed off the radar since it launched out of Athens, Greece in 2015, the founding team of Venetsanopoulos and CTO Vangelis Koukis already managed to get a number of large enterprises to adopt its platform. Arrikto currently has more than 100 customers and, while the company isn’t allowed to name any of them just yet, Venetsanopoulos said they include one of the largest oil and gas companies, for example.

And while you may not think of Athens as a startup hub, Venetsanopoulos argues that this is changing and there is a lot of talent there (though the company is also using the funding to build out its sales and marketing team in Silicon Valley). “There’s top-notch talent from top-notch universities that’s still untapped. It’s like we have an unfair advantage,” he said.

“We see a strong market opportunity as enterprises seek to leverage cloud-native solutions to unlock the benefits of machine learning,” Unusual’s Vrionis said. “Arrikto has taken an innovative and holistic approach to MLOps across the entire data, model and code lifecycle. Data scientists will be empowered to accelerate time to market through increased automation and collaboration without requiring engineering teams.”

Image Credits: Arrikto

News: You can now embed Apple Podcasts on the web

Apple is making it easier to discover and listen to podcasts via the web. The company announced today an Apple Podcasts embed web player is now available, allowing anyone — including creators, listeners or marketers — to generate embed codes for the over 1.5 million shows available across the Apple Podcasts service. The codes can

Apple is making it easier to discover and listen to podcasts via the web. The company announced today an Apple Podcasts embed web player is now available, allowing anyone — including creators, listeners or marketers — to generate embed codes for the over 1.5 million shows available across the Apple Podcasts service.

The codes can be generated from the Apple Podcasts Preview pages on the web or from the Apple Podcasts Marketing Tools website.

For the former, you would first click the share icon on the Preview page for either a show or an individual episode. You’ll then see a new “embed” button on the left hand side.

And in the case of the latter, you would enter the URL for the podcast or episode you want to embed on the Marketing Tools website, then scroll down to the bottom of the page to see the options for the embed player.

Here, you can also adjust the options for the player’s height and width to your own specifications or leave it at the default setting of 450px x 660px. When you’re ready to grab the code, you just click the “Copy Embed” button which automatically copies the code to your clipboard for pasting elsewhere.

Here’s an example of what the embed looks like:

 

When visitors happen upon the embedded web player, they can interact with the podcast immediately by playing the episode and by opening the Apple Podcasts app for iOS, iPadOS or macOS to learn more about the program or to add it to their existing podcast subscriptions.

The new feature aims to help Apple retain and grow its audience of podcast listeners who use its own app for following their favorite audio programs. It arrives at a time when rivals, led by Spotify, are increasing their investments in podcasts. Spotify continues to acquire podcast studios and ad technology, while also rolling out more tools and features for podcast creators and listeners alike. Spotify, too, already offers an embed feature for its podcasts, which allows it to direct users to its own service.

Apple says its Apple Podcasts web embed is broadly available as of today.

News: GitHub defies RIAA takedown notice, restoring YouTube-dl and starting $1M defense fund

GitHub has restored the code of a project that the RIAA demanded it take down last month after finding that the group’s DMCA complaint was meritless. YouTube-dl, a tool that lets videos from the streaming site be downloaded for offline viewing, is back in action — and GitHub is changing its policy and earmarking a

GitHub has restored the code of a project that the RIAA demanded it take down last month after finding that the group’s DMCA complaint was meritless. YouTube-dl, a tool that lets videos from the streaming site be downloaded for offline viewing, is back in action — and GitHub is changing its policy and earmarking a million dollars for a legal defense fund against future importunities.

The controversy began in mid-October when the RIAA sent a DMCA complaint to GitHub claiming that YouTube -dl violated the law no only by providing a tool for circumventing DRM, but by promoting the piracy of several popular songs in its documentation.

GitHub, like many tech companies, tends to assume the veracity of a complaint like this if it’s from a known entity like the RIAA, and it seems to have done so here, taking down YouTube-dl and publishing the complaint.

As many pointed out at the time, saying this project is a tool for circumventing DRM is like saying a tape recorder is a tool for music piracy. It’s used for far more than that, from research and accessibility purposes to integration with other apps for watch-later features and so on.

After a fork of YouTube-dl was created that lacked the references to popular YouTube videos as examples for use, the project was largely back online. But then GitHub received a letter from the internet freedom advocates at the Electronic Frontier Foundation and realized they’d been had.

As the EFF letter explains (and as the technically savvy GitHub must surely have suspected from the start), the YouTube-dl project was never in violation of the DMCA. In the first place, what the RIAA described as a suggestion in the documentation to pirate certain songs is only a test that streams a few seconds of those videos to show that the software is working — well within fair use rights.

More importantly, the RIAA misconstrues the way YouTube and YouTube-dl’s code works, mistaking a bit of code on the video site for encryption and concluding that the tool unlawfully circumvents it, violating section 1201 of the DMCA. They also refer to a court case supporting this interpretation.

In fact, as the EFF explains patiently in its letter, the code does nothing of the sort and the way YouTube-dl’s agent “watches” a video is indistinguishable to YouTube from a normal user. Everything is conducted in the clear and using no secret codes or back doors. And the court case, the EFF notes, is mistaken and at any rate German and not applicable under U.S. laws.

GitHub, perhaps feeling a bit ashamed for having folded so quickly and completely in the face of a shabbily argued nastygram from the RIAA, announced several changes to prevent such occurrences in the future.

First, all copyright claims under section 1201 — which are fundamentally dubious — will receive a technical and legal review, and an independent one if necessary, to evaluate the truth of their assertions. If the findings aren’t decisive, the project will be left up instead of taken down while the proceedings continue. Should the project seem to be in violation, they will be given a chance to amend it before takedown. And if a takedown occurs, the developers will still be able to access important data like pull requests and bug reports.

Second, GitHub is establishing a $1M developer defense fund that will be used to protect developers on the platform from bad section 1201 claims. After all, faced with the possibility of a court battle, many a poor or hobby developer will simply abandon their work, which is one of the outcomes being counted on by abusers of the DMCA.

And third, the company will be continuing its lobbying work to amend the DMCA and equivalents around the world, with a specific focus on section 1201 it plans to announce soon.

It’s a happy ending for this little saga, and while DMCA abuse is a serious and ongoing issue, at least the bullies didn’t get their way this time. Until the law changes this will continue to be an issue, but vigilance and strongly worded letters will do in the meantime.

News: Strava raises $110 million, touts growth rate of 2 million new users per month in 2020

Activity and fitness tracking platform Strava has raised $110 million in new funding, in a Series F round led by TCV and Sequoia, and including participation by Dragoneer group, Madrone Capital Partners, Jackson Square Ventures and Go4it Capital. The funding will be used to propel the development of new features, and expand the company’s reach

Activity and fitness tracking platform Strava has raised $110 million in new funding, in a Series F round led by TCV and Sequoia, and including participation by Dragoneer group, Madrone Capital Partners, Jackson Square Ventures and Go4it Capital. The funding will be used to propel the development of new features, and expand the company’s reach to cover even more users.

Already in 2020, Strava has seen significant growth. The company claims that it has added over 2 million new “athletes” (how Strava refers to its users) per month in 2020. The company positions its activity tracking as focused on the community and networking aspects of the app and service, with features like virtual competitions and community goal-setting as representative of that approach.

Strava has 70 million members already according to the company, with presence in 195 countries globally. The company debuted a new Strava Metro service earlier this year, leveraging the data it collects from its users in an aggregated and anonymized way to provide city planners and transportation managers with valuable data about how people get around their cities and communities – all free for these governments and public agencies to use, once they’re approved for access by Strava.

The company’s uptick in new user adds in 2020 is likely due at least in part to COVID-19, which saw a general increase in the number of people pursuing outdoor activities including cycling and running, particularly at the beginning of of the pandemic when more aggressive lockdown measures were being put in place. As we see a likely return of many of those more aggressive measures due to surges in positive cases globally, gym closures could provoke even more interest in outdoor activity – though winter’s effect on that appetite among users in colder climates will be interesting to watch.

Strava’s app is available free on iOS and Android, with in-app purchases available for premium subscription features.

News: 5 key innovations taking e-scooters to a half-billion rides in 2021

Shared e-scooters are on track to surpass half a billion rides globally in 2021. These are several of the most important innovations that got us here.

Travis VanderZanden
Contributor

Travis VanderZanden is the founder and CEO of Bird.

Four years ago, shared e-scooters didn’t exist. Today, they’re on track to surpass half a billion rides globally by 2021, far outpacing early growth in the carbon-heavy ride-hailing industry founded by Uber in 2009.

That’s a dramatic shift in urban transportation by any measure, and it prompts a simple but important question: How did we get here?

Understanding the key developments that helped advance micromobility over the past several years can give us valuable insights not only into where the industry is headed, but about how we can successfully shape it to meet the needs of hundreds of millions of current and future riders around the world.

From vehicle design and data to safety reporting and infrastructure, these five innovative moments have helped fuel the global growth of shared e-scooters and are helping lead cities into a healthier, more sustainable future.

#1: Shared scooters launched (fall 2017)

The very first fleet of Bird e-scooters was launched in Santa Monica, California in September of 2017. Up until this point, the micromobility industry consisted almost entirely of docked and dockless bike sharing systems that were averaging approximately 35 million trips across the United States every year — more than half of them in New York City alone.

After an encouraging start, shared e-scooter riders in the U.S. took nearly 39 million trips in 2018 and another 86 million the following year. A similar trajectory is being seen across the Atlantic, as nations such as Italy, England and the Ukraine join a rapidly expanding list of countries including Germany, France, Israel, Spain, Portugal, Belgium, Denmark, Poland and others who have chosen to supplement their urban transportation networks with modern micromobility alternatives.

Shared scooters can now be found in over 200 cities on almost every continent around the world.

#2: First custom-designed shared scooters released (fall 2018)

The first e-scooter programs taught us two things very quickly: There’s high demand for this type of micromobility offering, and custom-designed vehicles are necessary to successfully meet that demand.

The fact is, shared scooters are ridden more frequently, handle more diverse road surfaces and endure more varied weather conditions than privately owned ones. That’s why Bird’s vehicle team unveiled the industry’s first custom-designed e-scooter, the Bird Zero, in October of 2018. Equipped with more battery life, better lighting, enhanced durability and more advanced GPS technology, this was the first in a series of comprehensive vehicle evolutions intended to increase safety, sustainability and lifespan — and it worked. Tens of thousands of these scooters are still in use today, and every month of continued service reduces their already low per-mile lifetime carbon emissions even further.

Subsequent custom vehicle designs, including the Bird One and Bird Two, have added onto this foundation, introducing industry-first features such as:

  • On-board diagnostic sensors capable of detecting over 200 faults.
  • Vehicle intelligence systems capable of running and reporting millions of autonomous fault checks per day.
  • IP67 or IP68 waterproofing on batteries.
  • 14,000 mile (22,500 km) battery life, resulting in more than 10 years of average everyday use.
  • Mechanical design independently tested to withstand more than 60,000 curbside impacts.

#3: Comprehensive industry safety report released (spring 2019)

Safety has rightly been the most important focus, and the most discussed aspect, of shared micromobility since its inception. It’s why Bird launched the industry’s earliest and most comprehensive free helmets for all riders campaign in January of 2018, along with a host of other safety initiatives.

In April of 2019, these programs culminated in a comprehensive e-scooter safety report. This was the first in-depth look at modern micromobility systems, using accident reports and other data to demonstrate that shared scooters have risks and vulnerabilities similar to bicycles. The report laid the groundwork for cooperative safety measures to be taken by both operators and cities to ensure that not only riders and pedestrians but all road users are protected.

Over the past year and a half, we’ve used the findings contained within the report, along with others that have since echoed its findings, to imagine and develop a series of product innovations that are helping set the standard for e-scooter safety across the industry. These include:

  • Shared micromobility’s first Helmet Selfie feature to promote helmet use.
  • Shared micromobility’s first Warm Up Mode feature to assist new riders.
  • The first and most accurate geofencing for e-scooters to create reduced-speed and no-riding zones.
  • Responsible data-sharing standards and practices to help cities build new infrastructure for bikes and scooters.

#4: Open Mobility Foundation created (summer 2019)

The last bullet above is particularly important. Cities have a crucial role to play in limiting the number of cars on the road and maximizing the amount of infrastructure available for bikes and scooters. It’s a proven strategy to improve the safety of all road users that depends heavily on one critical input: reliable, standardized data.

Since our first launch, Bird has been a strong proponent of responsible data sharing with cities. What was lacking, however, was a unified body to help guide and develop mobility data standards across the micromobility industry.

All of that changed in June of 2019, when cities like Los Angeles, New York and San Francisco came together with companies like Bird and Microsoft and a consortium of nonprofit organizations called OASIS to form the Open Mobility Foundation (OMF). As chairperson and general manager of the LADOT Seleta Reynolds wrote in Forbes, the OMF platform “helps us achieve important city goals like increasing safety, equity, and health outcomes, while lowering emissions, and reducing congestion.”

These collaborative efforts to manage micromobility systems using open-source code and shared data standards might seem wonky, but they’ve had some very tangible real-world effects. In Atlanta, shared e-scooter data has been used to quadruple the city’s protected bike lanes by 2021. Santa Monica recently used scooter data to draft and pass an amendment that will add 19 new miles of separated micromobility infrastructure.

#5: UK, NY e-scooter programs approved (spring 2020)

This year’s decisions by the UK and the state of New York to legalize shared e-scooters and launch respective pilot programs may not be an innovation, but it’s a crucial development that will ensure the industry tops 500 million rides in 2021.

From an environmental and urban mobility perspective, London and New York are two of the most important cities in the world. Combined, they’re home to 17 million people and more than 10 million daily car trips. The introduction of e-scooters into these two densely packed and highly mobile cities will have a dramatic impact on daily commuter habits, particularly at a time when public transit ridership is still suffering due to COVID-19. That’s good news for cities, citizens and the environment.

The data that will be gained from such a high volume of micromobility rides won’t just help inform infrastructure improvements in New York and London. It will be added to a growing body of research that’s rapidly influencing micromobility technology and accelerating its adoption around the world.

Looking forward

So what can we learn from all of this? What will the first four years and 500 million rides of the shared e-scooter industry tell us about the future of micromobility?

First, we should expect its growth to continue. Adaptable, environmentally friendly solutions to car congestion and urban pollution were in high demand even before the global spread of the coronavirus in 2020. Now they’re proving themselves to be a necessity. Look for the relationships between cities and operators to strengthen and become more cooperative as scooters transition from a perceived recreational vehicle to an essential part of the urban transportation grid. This will include dramatic, data-informed improvements in protected infrastructure for both cyclists and scooter riders.

Second, we should anticipate that e-scooter technology will continue to develop around two key pillars: safety and sustainability. This applies as much to the form and functionality of the vehicles themselves as it does to the daily operations that manage them. Longer lifespan, improved battery performance, increased durability and enhanced diagnostics will be the benchmarks by which we measure this progress.

Finally, we should anticipate that, as the data from hundreds of millions of annual rides continues to accumulate, our understanding of urban mobility needs will become much clearer and more nuanced. Urban planning decisions will be able to be made based on street and hour-specific needs, identifying potentially dangerous areas and taking low-cost, high-impact actions to remedy them.

If current trends continue, and there’s every reason to believe that they will, the time it takes to add another half-billion e-scooter rides to the global total will very soon shrink from four years to less than one.

News: Squarespace adds support for memberships and paywalled content

Squarespace is adding a new monetization option for websites built on the platform: Member Areas, where businesses can charge for access to exclusive content. Chief Product Officer Paul Gubbay said that particularly in the midst of the pandemic, businesses on Squarespace “want to experiment with different ways to make money.” They can already use the

Squarespace is adding a new monetization option for websites built on the platform: Member Areas, where businesses can charge for access to exclusive content.

Chief Product Officer Paul Gubbay said that particularly in the midst of the pandemic, businesses on Squarespace “want to experiment with different ways to make money.” They can already use the platform to sell products and services, and even to schedule appointments, but with Member Areas, “We allow you to sell your expertise, to sell your content.”

That could, of course, mean an online publication that wants to paywall some of its articles, but it could also mean a chef who wants to charge for access to cooking videos and recipes, or a fitness instructor hoping to make money from online classes.

Group Product Manager Kimberly Lin showed me how Member Areas are integrated into a Squarespace website, allowing the website owner to assign different access requirements to different pages — some could require a recurring membership fee, while others require a one-time payment and still others can be free with registration.

Squarespace also supports different membership tiers, as well as publishing member-only podcasts and newsletters. Site creators get access to CRM data on each of their members, with plans for more segmentation tools in the future.

Squarespace is making this available as an add-on to the core website building platform, with pricing starting at $9 per month. Gubbay emphasized the “simplicity” of adding these features to an existing Squarespace website, making it easy to put “anything you want” behind a paywall.

Lin also said that by integrating with the website builder, Squarespace can offer page protection that’s “truly secure,” because visitors can’t circumvent it by simply tracking down a paywalled URL.

As an early success story, Gubbay mentioned a jewelry merchant on Squarespace who started scheduling sessions where she gives design advice, then created Member Areas with videos and other jewelry-related content.

“First and foremost, we want to make sure we have product-market fit,” Gubbay added. “But I think what we’re going to be interested in doing as we move forward is helping people understand that, guiding them to the parts of the platform where they become a multi-modal seller.”

News: The DOJ has approved Mastercard’s acquisition of Finicity

Federal regulators have approved Mastercard’s acquisition of Salt Lake City-based startup Finicity, which provides open-banking APIs. The deal is expected to go for $825 million. “We were notified that the Department of Justice completed its review of our planned acquisition of Finicity and has cleared it to move forward,” Mastercard wrote in a statement. “We

Federal regulators have approved Mastercard’s acquisition of Salt Lake City-based startup Finicity, which provides open-banking APIs. The deal is expected to go for $825 million.

“We were notified that the Department of Justice completed its review of our planned acquisition of Finicity and has cleared it to move forward,” Mastercard wrote in a statement. “We are pleased to have reached this milestone.”

Finicity allows users to be able to decide how their financial information is shared and who can make money decisions on their behalf through open APIs. The buy will allow Mastercard to offer consumers and businesses more choice in these transactions, without requiring them to do heavy lifting themselves.

Finicity, according to Crunchbase, has raised nearly $80 million in known venture capital as a private company. When closed, it will be one of the largest fintech acquisitions at nearly $1 billion in 2020.

The DOJ approval comes just two weeks after the body filed an antitrust lawsuit challenging Visa’s proposed $5.3 billion buy of Plaid. Plaid, which empowers a large chunk of financial services through its data network, including Venmo and Acorns, is being accused of making Visa a monopoly in online debt services.

Plaid has denied these claims, saying that “Visa intends to defend the transaction vigorously.” The feds are also looking into Intuit’s $7 billion proposed buy of Credit Karma, which was first announced in February 2020.

The approval of the Mastercard-Finicity transaction could be a shot in the arm for fintech startup valuations. After both the Plaid and Credit Karma deals came under increasing regulatory scrutiny, it was an open questions whether big-dollar M&A was going to be an option for fintech unicorns.

If the path was closed due to regulatory concerns, fintech startups would have to either pursue earlier, smaller sales themselves, or wait for an eventual IPO. If that was the case, venture capitalists might shun putting as much capital to work in the sector. However, the Finicity approval makes it clear that not all fintech M&A worth $500 million or more is going to encounter oversight headaches. That should be welcome news for late-stage fintech valuations.

News: Animal Jam was hacked, and data stolen. Here’s what parents need to know

WildWorks, the gaming company that makes the popular kids game Animal Jam, has confirmed a data breach. Animal Jam is one of the most popular games for kids, ranking in the top five games in the 9-11 age category in Apple’s App Store in the U.S., according to data provided by App Annie. But while

WildWorks, the gaming company that makes the popular kids game Animal Jam, has confirmed a data breach.

Animal Jam is one of the most popular games for kids, ranking in the top five games in the 9-11 age category in Apple’s App Store in the U.S., according to data provided by App Annie. But while no data breach is ever good news, WildWorks has been more forthcoming about the incident than most companies would be, making it easier for parents to protect both their information and their kids’ data.

Here’s what we know.

WildWorks said in a detailed statement that a hacker stole 46 million Animal Jam records in early October but that it only learned of the breach in November.

The company said someone broke into one of its systems that the company uses for employees to communicate with each other, and accessed a secret key that allowed the hacker to break into the company’s user database. The bad news is that the stolen data is known to be circulating on at least one cybercrime forum, WildWorks said, meaning that malicious hackers may use (or be using) the stolen information.

The stolen data dates back to over the past 10 years, the company said, so former users may still be affected.

Much of the stolen data wasn’t highly sensitive, but the company warned that 32 million of those stolen records had the player’s username, 23.9 million records had the player’s gender, 14.8 million records contained the player’s birth year, and 5.7 million records had the player’s full date of birth.

But, the company did say that the hacker also took 7 million parent email addresses used to manage their kids’ accounts. It also said that 12,653 parent accounts had a parent’s full name and billing address, and 16,131 parent accounts had a parent’s name but no billing address.

Besides the billing address, the company said no other billing data — such as financial information — was stolen.

WildWorks also said that the hacker also stole player’s passwords, prompting the company to reset every player’s password. (If you can’t log in, that’s probably why. Check your email for a link to reset your password.) WildWorks didn’t say how it scrambled passwords, which leaves open the possibility that they could be unscrambled and potentially used to break into other accounts that have the same password as used on Animal Jam. That’s why it’s so important to use unique passwords for each site or service you use, and use a password manager to store your passwords safely.

The company said it was sharing information about the breach with the FBI and other law enforcement agencies.

So what can parents do?

  • Thankfully the data associated with kids accounts is limited. But parents, if you have used your Animal Jam password on any other website, make sure you change those passwords to strong and unique passwords so that nobody can break into those other accounts.
  • Keep an eye out for scams related to the breach. Malicious hackers like to jump on recent news and events to try to trick victims into turning over more information or money in response to a breach.

News: Gretel announces $12M Series A to make it easier to anonymize data

As companies work with data, one of the big obstacles they face is making sure they are not exposing personally identifiable information (PII) or other sensitive data. It usually requires a painstaking manual effort to strip out that data. Gretel, an early stage startup, wants to change that by making it faster and easier to

As companies work with data, one of the big obstacles they face is making sure they are not exposing personally identifiable information (PII) or other sensitive data. It usually requires a painstaking manual effort to strip out that data. Gretel, an early stage startup, wants to change that by making it faster and easier to anonymize data sets. Today the company announced a $12 million Series A led by Greylock. The company has now raised $15.5 million.

Gretel co-founder and CEO Alex Watson says that his company was founded to make it simpler to anonymize data and unlock data sets that were previously out of reach because of privacy concerns.

“As a developer, you want to test an idea or build a new feature, and it can take weeks to get access to the data you need. Then essentially it boils down to getting approvals to get started, then snapshotting a database, and manually removing what looks like personal data and hoping that you got everything,”

Watson, who previously worked as a GM at AWS, believed that there needed to be a faster and more reliable way to anonymize the data, and that’s why he started Gretel. The first product is an open source, synthetic machine learning library for developers that strips out personally identifiable information.

“Developers use our open source library, which trains machine learning models on their sensitive data, then as that training is happening we are enforcing something called differential privacy, which basically ensures that the model doesn’t memorize details about secrets for individual people inside of the data,” he said. The result is a new artificial data set that is anonymized and safe to share across a business.

The company was founded last year, and they have actually used this year to develop the open source product and build an open source community around it. “So our approach and our go-to-market here is we’ve open sourced our underlying libraries, and we will also build a SaaS service that makes it really easy to generate synthetic data and anonymized data at scale,” he said.

As the founders build the company, they are looking at how to build a diverse and inclusive organization, something that they discuss at their regular founders’ meetings, especially as they look to take these investment dollars and begin to hire additional senior people.

“We make a conscious effort to have diverse candidates apply, and to really make sure we reach out to them and have a conversation, and that’s paid off, or is in the process of paying off I would say, with the candidates in our pipeline right now. So we’re excited. It’s tremendously important that we avoid group think that happens so often,” he said.

The company doesn’t have paying customers, but the plan is to build off the relationships it has with design partners and begin taking in revenue next year. Sridhar Ramaswamy, the partner at Greylock, who is leading the investment, says that his firm is placing a bet on a pre-revenue company because he sees great potential for a service like this.

“We think Gretel will democratize safe and controlled access to data for the whole world the way Github democratized source code access and control,” Ramaswamy said.

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