Monthly Archives: October 2020

News: TikTok rolls out a new notification system for content removals

TikTok says it has rolled out a new notification system to users worldwide that will offer more clarity around content removals. The system, which had been in testing for a few months ahead of its global release, informs a TikTok user when their video had been removed and which policy it violated. It will also

TikTok says it has rolled out a new notification system to users worldwide that will offer more clarity around content removals. The system, which had been in testing for a few months ahead of its global release, informs a TikTok user when their video had been removed and which policy it violated. It will also offer the user the ability to appeal the decision, if they choose.

Now, when a video is removed over content violations, users will be notified in-app, with the date of the post and the specific policy it violated, along with a link to read the Community Guidelines.

Image Credits: TikTok

And if the video’s content was flagged as self-harm or suicide related, TikTok will also direct users to expert resources through an additional notification, including nonprofit befrienders.org. However, it doesn’t appear to include numbers for suicide hotlines, instead directing users or friends of users to call “local law enforcement.”

Facebook and Instagram, by comparison, have a more robust system and wider array of partners offering support in cases like this.

Image Credits: TikTok

In the past, TikTok users have often complained about their videos disappearing without notice. Some of these stories have gone viral, as when Lizzo called out TikTok for taking down videos of her in a bathing suit, for example.

As more users joined TikTok, video removals have grown, too. In the first half of 2020, TikTok said it removed 104.5 million videos for policy violations, up from the 49+ million it removed during the second half of 2019.

The new notification system’s global launch also follows a recent expansion of TikTok’s enforcement actions around hate speech and other hateful ideologies.

The company only yesterday published an explanation of those changes for its European community. That update was mistakenly reported by some news sites as if were a brand-new policy, but the majority of the changes had been first announced in the U.S. in August.

Regardless of timing, TikTok’s stronger policy enforcements may have led to even more confusion over video removals, due to its lack of a clear notification system.

TikTok says it believes the new notification system for video removals will help to reduce repeat violations, as it did during tests. It also saw visits to its Community Guidelines nearly triple, as a result of the new notifications, as well as a 14% reduction in requests for an appeal.

“Being transparent with our community is key to continuing to earn and maintain trust,” said TikTok in an announcement. “We’re glad to be able to bring this new notification system to all our users, and we’ll keep working to improve the ways we help our community understand our policies as we continue to build a safe and supportive platform.”

News: Flair’s Smart Vent system is a big improvement for anyone looking to improve their home HVAC

Smart thermostats are fairly ubiquitous these days, but depending on which one you’re using, you could be getting a lot more from your home heating and cooling – with relatively simple DIY upgrades. The Flair Smart Vent system is one such upgrade, and though it costs a bit upfront to get going (each register is

Smart thermostats are fairly ubiquitous these days, but depending on which one you’re using, you could be getting a lot more from your home heating and cooling – with relatively simple DIY upgrades. The Flair Smart Vent system is one such upgrade, and though it costs a bit upfront to get going (each register is $79 to start depending on size), you won’t have to call an HVAC contractor or break down any walls to take advantage of what it offers.

The basics

Flair’s system is designed around a simple idea: Controlling the airflow across individual rooms can help you be more efficient about where you direct your heating and cooling, and when. The basic ingredients Flair uses to make this happen are its Smart Vents, which fit into existing floor and wall register slots in standard sizes. The Flair designs are low profile, with all the electronics contained in casing that rests under floor level. They can be hardwired for power, but they also ship with two C batteries the provide “years” of power before they require replacement.

Flair advises three different approaches to determining how many Smart Vents you need to complement your existing system: If you have one room that’s too cold when cooling and too hot when heating, just get a Smart Vent and Flair Puck for that room. If you have just one room that gets too little cooling, and too little heating, equip all your other rooms with Smart Vents and Pucks (or Ecobee sensors if you have an Ecobee thermostat, but we’ll get to that later). If your HVAC is already pretty even, but you just want more control and efficiency gains, then equip the whole house as a third option.

Each room will require a Puck, which is a small round device that includes temperature control and monitoring. The first of these needs to be hardwired to power via the included USB cable, since it acts a bridge connecting the Flair system to your home network. All the others can be powered by included AAA batteries, and they’re very power efficient thanks in part to the e-Ink display.

Flair works in a number of modes, including one that’s compatible with any thermostat where you simply set the temperature for any room, and the associated vent(s) will open or close depending on whether the temperature in that room matches up. It can also work directly with Ecobee and Honeywell smart thermostats for a much more intelligent mode where they receive or send the temperature to the smart unit, and coordinate their open/shut status depending on that. Google has changed the Nest API, so Flair is working on supporting similar features on Nest systems through that in future, but for now it works with Nest installations the same way it would with ‘dumb’ thermostats.

Design and features

Image Credits: Flair

Flair’s Smart Vents themselves are attractive, well-made hardware. The vent covers themselves are made of metal, with an attractive grill design that will go with most decors. They’re exclusively white, which could be an issue for dark flooring, but they’re definitely a step up from your average registers. One one side, they have an LED light strip that is used during setup for identifying which is which, and underneath, the have the battery housing, louvres and the motors that control their open and shut status.

As mentioned, the Smart Vents can be associated with a Puck, which will provide them the ambient temp information, as well as target temp, in order to set them open or shut. They can also use an Ecobee sensor to get their marching orders when set up for software integration with an Ecobee system. I installed my review units and first tried them with the Flair app providing target temp info to the Ecobee, but then switched it around so that the Ecobee determined the desired temperature, and the Flair units all inherited that info and set their open/close status accordingly.

At first, I found the Flair app a bit intimidating just because with a multi-vent system it presents a lot of information, and some degree of logic to initially set up. But once I got the Ecobee integration working, the whole Flair system just worked – and worked like magic.

In this configuration, you never even have to think about the fact that the vents are Smart; they just do whatever they need to in order to equalize the temperature and keep heating and cooling routing intelligently. It made an impressive difference in the amount of airflow circulating around my nearly 100-year old house – and my setup isn’t necessarily ideal because there are a few non-standard, larger registers around that can’t yet be Flair-equipped.

The Pucks themselves are well designed, with magnetic, stick-up and screw-in installation options, and readible, power-efficient e-Ink displays. Their bezel turns for temperature control, and they can also be placed out of sight if you really just want to use them as remote sensors.

Bottom line

You might think that whether a register is open or closed wouldn’t make much difference to the efficacy of a house-wide HVAC system, but in my experience, the before-and-after of Flair was dramatically different. I started out with one problem spot primarily (the master bedroom) and afterwards it got to target temp much more quickly, both in heating and cooling modes.

Even if you find your central air and heating are already pretty effective, Flair seems like a wise upgrade that will provide lasting benefits in terms of consistency and power efficiency. Plus, if you use Flair as the controller, you can set different target temps for different rooms depending on individual occupant preferences.

True zoned HVAC systems can cost thousands – especially if you’re replacing existing ducting in walls. Flair’s solution is a lot more affordable by comparison, and provides effective results with DIY installation that takes just minutes to set up.

News: Instacart, in partnership with ALDI, will support SNAP EBT for online groceries

Instacart is making its grocery delivery and pickup services more accessible to lower-income customers by offering customers the ability to pay for groceries using their SNAP (Supplemental Nutrition Assistance Program) benefits. This is the first time Instacart shoppers have been able to use government assistance programs when paying for groceries, and follows earlier moves by

Instacart is making its grocery delivery and pickup services more accessible to lower-income customers by offering customers the ability to pay for groceries using their SNAP (Supplemental Nutrition Assistance Program) benefits. This is the first time Instacart shoppers have been able to use government assistance programs when paying for groceries, and follows earlier moves by larger retailers, including Amazon, Walmart, and others in extending SNAP EBT to online grocery.

In Instacart’s case, the option is being made available in partnership with ALDI, which will offer the ability for SNAP EBT participants to access fresh food and other staples using the online service.

When shopping, Instacart users will be able to add ALDI’s EBT SNAP-eligible items to their cart, then select how much of their benefits they want to allocate to their order before checking out.

Image Credits: Instacart

The program will launch over the new few weeks, and will first arrive at ALDI’s over 60 Georgia stores before expanding to over 570 stores across Illinois, California, Florida and Pennsylvania in the months ahead.

Instacart says it runs its Customer and Shopper Care team from Atlanta, which one reason why it selected Georgia as the debut market — adding it was important to first support the communities where its own employees live and work.

Today, online grocery shopping is often seen as a luxury service, but that should not be the case. Often, it’s just as affordable to shop online than in-store (if using the pickup option, at least), as customers can more easily compare prices with other retailers online. For some lower-income customers, online shopping can also save time when they’re stretched between jobs and family commitments.

The pandemic has now further complicated access to food for those on SNAP benefits, and in particular, for high-risk individuals. These customers now have to take risks with their lives and health to shop in-store, making online grocery more of a necessity.

“The introduction of Instacart’s EBT SNAP payments comes at a time when food insecurity in the U.S. has compounded as the nation continues to be impacted by COVID-19,” Instacart stated in its announcement. “According to Feeding America, due to the effects of the pandemic, more than 54 million people may experience food insecurity in 2020, which includes a potential 18 million children. In Georgia specifically, food insecurity impacts 12.5% of the population and disproportionately affects communities of color,” it noted.

Instacart is now one of several online retailers supporting SNAP EBT for groceries.

Before the coronavirus outbreak, the U.S. Dept. of Agriculture had been working to make online grocery more accessible to SNAP recipients through an online purchasing pilot program with support of retailers including Amazon, Walmart, ShopRite, and others. The pilot retailers  have made it possible to shop for groceries online, then pay using SNAP EBT.

ALDI and Instacart are not listed on the USDA’s website as program participants, however.

News: The smart speaker market is expected grow 21% next year

New numbers from Canalys point to a strong growth in smart speaker shipments in Mainland China this year. The market is on track to grow 2020, having gotten the COVID-19 pandemic mostly under control in recent months. The rest of the world — much of which continues to struggle with the virus — is only

New numbers from Canalys point to a strong growth in smart speaker shipments in Mainland China this year. The market is on track to grow 2020, having gotten the COVID-19 pandemic mostly under control in recent months. The rest of the world — much of which continues to struggle with the virus — is only expected to see a 3% growth this year.

The global market will return to greater growth, per the firm, with numbers hitting 163 million units in 2021, marking a 21% growth overall. In spite of a slow down in purchasing non-essentials, a prolonged shutdown in many areas should lead more consumers to consider the possibility of introducing new devices into their homes — or replacing older and outdated units.

The last couple of months have been fairly busy for such products. Amazon, Google and Apple have all announced refreshes or additions to their smart speaker line. Google recently refreshed its baseline Home devices with new hardware and a new name, as the Nest Audio. Various Echo devices were updated as well, and Apple has finally introduced the long-awaited — and significantly less expensive — HomePod mini.

Image Credits: Canalys

Canalys notes that Apple is the only one of the big three U.S. companies sell their own smart speakers in Mainland China, and the new price point could help the company build more of a footprint in the market.

“The US $99 price segment is pretty much a no-mans-land in China, yet adequate to appeal to Apple’s user-base,” analyst Cynthia Chen says in a release. “Apple should take this opportunity to drive the uptake of its music and other services consumed at home.”

News: Woven adds to its calendar app’s $20/mo premium plan

Productivity software has had a huge couple of years, yet for all of the great note-taking apps that have launched, consumers haven’t gotten a lot of quality options for Google Calendar replacements. This week, Woven, a calendar startup founded by former Facebook CIO Tim Campos is shaking up the premium tier of their scheduling software,

Productivity software has had a huge couple of years, yet for all of the great note-taking apps that have launched, consumers haven’t gotten a lot of quality options for Google Calendar replacements.

This week, Woven, a calendar startup founded by former Facebook CIO Tim Campos is shaking up the premium tier of their scheduling software, hoping that productivity-focused users will pay to further optimize the calendar experience just as they have paid up for subscription email services like Superhuman and note-taking apps like Notion.

There’s been a pretty huge influx of investor dollars into the productivity space which has shown a lot of promise in bottoms-up scaling inside enterprises by first aiming to sell their products to individuals. Woven has raised about $5 million to date with investments from Battery Ventures, Felicis Ventures and Tiny Capital, among others.

“Time is the most valuable asset that we have,” Campos told TechCrunch. “We think there’s a real opportunity to do much more with the calendar.”

Their new product will help determine just how much demand there is for a pro-tier calendar that aims to make life easier for professionals than Google Calendar or Outlook Calendar cares to. The new product, which is $20 per month ($10 during an early access period if you pay for a year), builds on the company’s free tier product giving users a handful of new features. There’s still quite a bit of functionality in the free tier still, which is sticking around, but the lack of multi-account support is one of the big limitations there. 

Image credit: via Woven.

The core of Woven’s value is likely its Calendly-like scheduling links which allow single users to quickly show when they’re free, or give teams the ability to eliminate back-in-forth entirely when scheduling meetings by scanning everyone’s availability and suggesting times that are uniformly available. In this latest update, the startup has also launched a new feature called Open Invite which allows users to blast out links to join webinars that recipients can quickly register for.

One of Woven’s top features is probably Smart Templates which aims to learn from your habits and strip down the amount of time it takes to organize a meeting. Selecting the template can automatically set you up with a one-time Zoom link, ping participants for their availability with Woven’s scheduling links and take care of mundane details. Now, the titles automatically update depending on participants, location or company information as well. While plenty of productivity happens on the desktop, the startup is trying to push the envelope on mobile as well. They’ve added an iMessage integration to quickly allow people to share their availability and schedule meetings inside chat.

The product updates arrive soon after the announcement of the company’s Zoom “Zapp,” which shoves the app’s functionality inside Zoom and will likely be a bit sell to new users.

 

News: Here.fm raises $2.9 million to reimagine video chat

Here.fm, a new web-based communication platform founded by Jesse Boyes and Seth Harris, has today announced the close of a $2.9 million seed round from FirstMark with participation by Y Combinator and a group of angel investors. Here is all about giving people the chance to create personal, shareable and flexible video chat rooms. Boyes

Here.fm, a new web-based communication platform founded by Jesse Boyes and Seth Harris, has today announced the close of a $2.9 million seed round from FirstMark with participation by Y Combinator and a group of angel investors.

Here is all about giving people the chance to create personal, shareable and flexible video chat rooms. Boyes and Harris, like the rest of us, moved to Zoom to collaborate when the pandemic hit and felt that there were several shortcomings.

Harris explained that it felt very impersonal and formal to switch into presentation mode with his cofounder and buddy, and that notes and other content in those meetings disappeared when the meeting ended, “like a wormhole.”

They set out to add more layers to virtual communication.

“There are four main components to communication,” said Harris. “What you’re saying, where you are, what you’re doing, and how you move. Everything we use today almost exclusively focuses on what you say, and very little on what you do. Zoom is a phone call with pictures.”

Here, in contrast, is a fully customizable room with video chat built on top of it, giving users the ability to decorate their room with virtual items, gifs, backgrounds, notes, pictures, etc. And, of course, these users can also customize their own video chat window and those of others, arranging them in the room in the size and shape that they prefer.

As with any other video chat software, users can also share their screen.

Image Credits: Here.fm

Harris and Boyes aren’t ready to commit to a certain business model or even use case, but would rather prefer to see how users approach the platform. Some have built out product war rooms, while others have set up their own virtual Blue Bottle shop to have coffee with each other. Others have set up Pilates classes that look and feel more like an actual Pilates studio than a Zoom call would.

That’s not to say they haven’t started thinking about revenue at all. There is potential here to offer payments processing for folks hosting classes or paid events, and there are also options to paywall persistence of the room and the items inside it, or even to charge for premium virtual objects or goods.

Here launched two months ago and thousands of rooms have been created since, with the average user session being 41 minutes.

Competition in this space is heating up. Mmhmm offers similar tools to customize the video chat room, but focuses more on presenting than hanging out. Macro is a tool that sits on top of a Zoom call to help ensure meetings are productive and efficient. And then there are the dozens (if not more) startups that sprung to action at the onset of the pandemic to build out the next-generation of video chat.

But Boyes and Harris don’t see competition as the greatest challenge to the company.

“Here is a product problem, it is not an execution problem,” said Harris. “It is about generating a very strong emotional response in our users when they come in.”

Image Credits: Here.fm

News: Chinese live tutoring app Yuanfudao is now worth $15.5 billion

Yuanfudao, a homework tutoring-app founded in 2012, has raised $2.2 billion from investors, surpassing Byju’s as the most valuable edtech company in the world. The Beijing-based company is now worth $15.5 billion dollars, almost double its valuation set in March. The company views the new capital as two separate extension rounds of its March raise,

Yuanfudao, a homework tutoring-app founded in 2012, has raised $2.2 billion from investors, surpassing Byju’s as the most valuable edtech company in the world. The Beijing-based company is now worth $15.5 billion dollars, almost double its valuation set in March.

The company views the new capital as two separate extension rounds of its March raise, a $1 billion Series G financing event. The G1 round was led by Tencent with participation from Hillhouse Capital, Boyu Capital and IDG Capital. The G2 financing was led by DST Global, with participation from CITICPE, GIC, Temasek, TBP, DCP, Ocean Link, Greenwoods and Danhe Capital.

The money will be used to develop curriculum and expand Yuanfudao’s online educational service, amid a larger boom in remote learning. In 2018, the company told TechCrunch that a majority of its revenue came from selling live courses. Its goal then was to fund and bring more AI into its products, and improve its user experience.

In the two years since, Yuanfudao has doubled its total users to 400 million students across China. Today’s funding suggests that it will push more live, online coursework and broaden out its closed loop system of learning.

Currently, Yuanfudao offers a variety of products: live tutoring, online Q&A arm, and math problem checking arm.

Yuanfudao’s physical footprint, which includes 30,000 employees in teaching centers across China, could fuel its online services. In 2014, it set up an AI Research Institute and technology laboratory with elite schools including Tsinghua University, Peking University, Chinese Academy of Sciences and Microsoft. The goal? To bring insights from that institute directly into the app. The company sees AI as an opportunity to see what student weaknesses look like, which it can then address in teacher curriculum and product design.

Asia more broadly has a stronger education market because of consumer spending and a cultural focus on outcomes in education. Thus, the shift to digital learning has poured fuel on an already booming education market. One report says that the education economy in China alone could be worth $81 billion in two years.

As my colleague Rita Liao pointed out, Yuanfudao is nowhere near alone in the race to win the tutoring market. Other well-funded companies include Zuoyebang, a Beijing-based startup that focuses on online learning and last raised $750 million in June; and Yiqizuoye, which has Singapore sovereign fund Temasek as an investor.

News: Lyft will soon let riders pay for rides with Venmo

Lyft riders will soon have the option for paying and splitting fares using Venmo, the company said in a blog posting this morning. Venmo joins Lyft’s other payment methods of PayPal, credit cards, debit cards, Lyft Cash and more. To enable the payment method, users need to authorize Venmo in the Lyft app. Lyft says

Lyft riders will soon have the option for paying and splitting fares using Venmo, the company said in a blog posting this morning. Venmo joins Lyft’s other payment methods of PayPal, credit cards, debit cards, Lyft Cash and more.

To enable the payment method, users need to authorize Venmo in the Lyft app.

Lyft says this feature is rolling out this month and will be available across its network in the coming weeks.

This feature comes to Lyft several years after first hitting Uber in 2018. Through Venmo users are able to create a financial social network of sorts where users share transactions including ridesharing charges. For services like Uber and Lyft, this unlocks a new form of marketing where users note their ridesharing service of choice. And, in theory, if your closest friends use a particular service for rides, you’re more likely to follow in kind.

Splitting fares happens in the Venmo app. After the ride is complete, users need to find and select the Lyft transaction in their Venmo payment feed. From there the Venmo user can select the person they want to split the charge. However, Lyft offers a native fare splitting service that does not require Venmo.

News: Freelancer banking startup Lili raises $15M

It’s only been a few months since Lili announced its $10 million seed round, and it’s already raised more funding — namely, a $15 million Series A. The startup, founded by CEO Lilac Bar David and CTO Liran Zelkha, is creating a bank account and associated products designed for freelancers, with features like early access

It’s only been a few months since Lili announced its $10 million seed round, and it’s already raised more funding — namely, a $15 million Series A.

The startup, founded by CEO Lilac Bar David and CTO Liran Zelkha, is creating a bank account and associated products designed for freelancers, with features like early access to direct deposit payments and the ability to set aside a percentage of income for taxes.

The account (and associated Visa debit card) is free of overdraft fees or minimum balance requirements; Bar David said the company only makes money from card processing fees.

She also said that the platform has seen rapid growth this year, with transactions up 700% since the beginning of the pandemic and nearly 100,000 accounts opened since the launch in 2019.

Bar David suggested that the economic turmoil caused by COVID-19 has prompted (or forced) more skilled workers — such as programmers and digital marketers — to turn to freelancing. Meanwhile, she’s also seen “a big shift from part-time freelance to full-time freelance.”

Lili CEO Lilac Bar David

Lili CEO Lilac Bar David

Bar David predicted that the recent growth of the freelance economy won’t simply disappear once the pandemic is over, because workers are discovering the benefits of freelancing.

“If you have a 9-to-5 job, you’re dependent on one employer,” she said. “If something happens you’re out of a job … If you’ve got a diversified customer base, you’re not dependent on just one source of income.”

In recent months, Lili has added new features like automatically generated quarterly income and expense reports, a digital debit card (which customers can use before the physical card arrives in the mail) and the ability to send and receive money via Google Pay (Lili already supported Cash App and Venmo).

Bar David said the startup decided to raise more funding to expand its engineering team and further accelerate its growth. Apparently she was preparing for a traditional Series A fundraising process (albeit one that was conducted in the middle of a pandemic), but “our current investors were so tremendously impressed by the product-market fit and the growth” that they were willing to fund almost all of the new round.

So the Series A was led by previous investor Group 11, with participation from Foundation Capital, AltaIR Capital, Primary Venture Partners and Torch Capital — along with new backer Zeev Ventures.

“As the global workforce evolves at a rapid pace, we are excited to lead another round of funding to help Lili capitalize on unprecedented demand and offer an entirely new solution to help freelancers seamlessly save time and money,” said Group 11’s Dovi Frances in a statement.

News: Amazon Echo review: Well-rounded sound

Six years ago, Amazon essentially created a new consumer electronics category. Expectations weren’t particularly high when the first Echo device debuted in November of 2014. Amazon, after all, has never shied away from throwing a new device against the wall to see what sticks — if anything, that’s become a defining characteristic of the last

Six years ago, Amazon essentially created a new consumer electronics category. Expectations weren’t particularly high when the first Echo device debuted in November of 2014. Amazon, after all, has never shied away from throwing a new device against the wall to see what sticks — if anything, that’s become a defining characteristic of the last half-dozen years of Alexa devices.

The Echo stuck. In 2019, 146.9 million smart speakers were shipped globally, according to figures from Strategy Analytics. That figure marked a 70% increase over the year prior. Of that figure, Amazon owned a 26.2% market share.

That’s a success story by any measure. Of course, any competition present is also a knock-on effect of Amazon’s success. Google’s original Home speaker was released two years later, and Apple’s HomePod came out the year after that. While each certainly offered their own unique take on the category, it’s hard to imagine them making the same mark had Amazon not helped define the smart speaker category way back when.

Along with being the smart speaker grandaddy, Amazon’s also updated its devices with the most frequency. Google Home just got its second iteration (now Nest Audio) and the original HomePod is still on its first version. Last month, we got the fourth generation versions of both the Echo and the Echo Dot. The refreshes are about more than just getting people to buy new devices (of course, that’s a big part of it, too) — they’re also about adapting to learnings about how people use these sorts of devices.

Image Credits: Brian Heater

After all, the original Echo had little to go on beyond internal testing. Take audio. The initial Echo was smart first and a speaker second. Sure it could play music, but that was really just a secondary feature. First and foremost, the product was about conversing with Alexa. In 2017, however, Apple showed everyone the importance of focusing on audio quality with the HomePod. For many consumers, it made a lot more sense to purchase a quality speaker with an assistant built in, rather than a purpose-built smart speaker with lousy audio quality.

Image Credits: Brian Heater

Subsequent versions of the Echo started to prioritize audio. Of course, the company never really did so to such a degree that the entry-level product could stand toe to toe with, say, the HomePod (though the Echo Studio is an attempt to approximate that on a somewhat tighter budget), but audio has increasingly become less of an afterthought across the company’s product line.

This year’s redesign centers on an audio upgrade yet again, along with an aesthetic overhaul that attempts to focus some of that newfound sound. The fourth-generation Echo is, in a word, round. Eschewing generations of cylinders, the company has gone with a design that is perfectly spherical (except the flat bottom to stop it from rolling off your table top). I suspect one learning that lead to the new design was where users place speakers in their homes.

Image Credits: Brian Heater

Previous generations have been focused on a more three-dimensional listening experience, assuming, I suppose, that people are sticking these speakers in the middle of a room, rather than up against the wall. While the new Echo is round, however, the hard plastic bottom arcs upward, monopolizing about two-thirds of the device’s back. This time out, the company’s opted for a pair of front-firing 0.8-inch tweeters (one more than gen-three), coupled with a three-inch woofer (same as last year).

The speaker leans a but too heavily on the bass by default for my tastes, though you can adjust those setting via the Alexa app (I took it down about two notches). The sound quality is solid for the size and price point. I was able to get pretty decent playback listening to Spotify. Head to head, I think the Nest Audio delivers a richer, fuller sound — and if you’re currently assistant-agnostic, that’s the one I’m recommending based purely on sound.

Of course, the sound is much fuller if you’ve got a pair of the $99 devices in stereo mode. Amazon thoughtfully sent along two for testing that feature specifically. A similar feature is available for both Google’s Nest devices and Apple’s HomePod and HomePod Mini. Given that two Echos are roughly the price of one Echo Studio, the math might make sense, depending on your home setup.

Image Credits: Brian Heater

I do like the design here. Though sitting next to the Nest Audio, it’s hard to shake a sense of convergent evolution with all of these smart speakers. As it happens, both of my review devices are the same color, and really look like they could have sprung out of the same product line, with their dark fabric coverings. I do, however, appreciate the design work that’s being done to make them feel a bit more subtle than previous generations — and in a sense part of the furniture.

As I mentioned in my recent review of the Echo Dot (which is physically identical to the Echo in all but size), I’m a bit less thrilled with the design to move the light ring to the bottom. I understand practically why the company did this: it wouldn’t have made sense to slice up the round design with a light ring. But the new design only makes sense if the Echo is close to eye level. Otherwise you’re reliant on its reflection from the surface on which the device sits.

Image Credits: Brian Heater

The biggest upgrade here, however, may be the inclusion of a Zigbee hub, which negates the existence of the Echo Plus. It was only a matter of time before the Echo became a smart home hub, and it’s nice that Amazon’s found a way to incorporate that into a device at this price point. It’s a big part of the company’s push to corner the smart home control market. Notably, the new Nest Audio also offers the feature.

An interesting surprise addition is the temperature sensor. In addition to local weather, asking “Alexa, what’s the temperature in here?” it will offer up an average temperature for the room where the Echo resides. Not exactly necessary, but helpful information, I suppose.

Image Credits: Brian Heater

Amazon’s nearly annual updates to the line ensure that no new generation represents as radical an upgrade as the one we just saw between Google Home and Nest Audio. But all in all, Amazon’s presented us with a nice little refresh here.

WordPress Image Lightbox Plugin