Monthly Archives: October 2020

News: Stripe Climate is a new tool to let Stripe customers purchase credits towards carbon removal efforts

Last year, payments giant Stripe announced that it would donate $1 million of its own funds annually into companies that are building technology to remove carbon from our environment, with the recipients of that investment announced in May of this year. Now, it’s expanding that commitment with a new product aimed at getting its customers

Last year, payments giant Stripe announced that it would donate $1 million of its own funds annually into companies that are building technology to remove carbon from our environment, with the recipients of that investment announced in May of this year. Now, it’s expanding that commitment with a new product aimed at getting its customers to invest, too.

Today, the company is launching Stripe Climate, a new tool that companies using Stripe can integrate to set up automatic contributions that are made as a percentage of each transaction — the company can set the percentage itself — with the proceeds feeding into an add-on pot on top of Stripe’s own investments in carbon reduction companies.

Currently there are four companies on that investment list: CarbonCure (which collects carbon dioxide and recycles it for other purposes, among other things); Climeworks, which is building carbon removal plants; Project Vesta, which has worked on projects like “green sand” to remove carbon on beaches; and Charm Industrial (converting waste biomass to bio-oil). These are “earthshots,” as it were — not completely proven tech that might be too costly to run if it does work — but as with moonshots, there will be a lot of capital needed even to see how and if they can get off the ground.

It’s also likely there will be more efforts added to the list — and maybe some subtracted — over time.

For now, companies using Stripe Climate don’t get a chance to choose how their contributions get invested: they basically mirror and follow the path of those being made by Stripe itself.

Stripe Climate is free to use, and Stripe said that the 25 companies testing out the service in a closed beta — the list includes Flexport, Substack, Flipcause, and OpenSnow — have already contributed hundreds of thousands of dollars to the effort.

“We built Substack because, while it’s easy to be depressed about the current state of the media business, we think there’s tremendous opportunity for those daring enough to be optimistic. We feel the same way about climate change,” said Chris Best, Co-Founder and CEO of Substack, in a statement. “We’re done with defaulting to depression. We want to help show the way to a better future—and better yet, we want to give all Substack writers the opportunity to join us. Stripe’s climate initiative is a gift because it removes all barriers to positive action. This program makes it easy, and valuable, to do the right thing. We’re proud to be part of it.”

Stripe Climate is playing on some important themes at the company.

Stripe — now valued at $36 billion — has made a name for itself primarily through a simple payments service that site and app developers can integrate by way of APIs, using a few lines of code. That has helped the company grow fast and pick up a huge number of users, from sole-trader outfits to much bigger businesses.

The company is using the same low-friction principle here with Stripe Climate: the idea is that while companies and individuals might in theory be committed to making investments in environmental causes, many don’t know where to begin, or how to do it in an efficient way. This gives them that way, having it integrated as part of its existing payments flow.

“A lot of the social issues dealing with right now are collective action problems,” said Nan Ransohoff, Stripe’s head of climate, in an interview. “Climate change is a collective action problem. Coordinating can be complicated and expensive. So can we make it easy to bring Stripe businesses together to make the whole bigger than the sum of its parts? If we can do it even a little bit we as a planet we will be in a better place.”

The second theme of this is how it fits into what Stripe is building on a more strategic level. Basic payments may be the company’s bread and butter, but on top of that it’s been adding a host of other services for businesses, from tools to help them incorporate their operations in the US, through to fraud prevention and analytics, and money advances and credit based on their existing activity on the platform. And the other week it also made its largest ever acquisition, buying a startup called Paystack in Nigeria, to enter more comprehensively into new geographies like Africa.

The idea is not just to make more money from their customers through value-added services, but to increase stickiness with customers, who might be less reluctant to switch out a simple API if that data is also integrated into a number of other parts of their business and how they operate.

Stripe Climate isn’t going to make Stripe or its customers any money — in fact, it’s a way for its customers to give money away — but it’s a very strong goodwill gesture that could go some way to building more loyalty and regard with its customers.

Ransohoff said that the plan will also be to expand Stripe Climate into a tool that these companies can also in turn offer to their own customers at checkout — not unlike the many offers you might already see these days to contribute money towards good causes when you are hitting “buy now” on any number of sites.

News: 3 lessons from Root’s IPO pricing

No matter who wins the election, or how the transition goes — if the markets stay rich, the IPOs can flow.

Last night neo-insurance provider and former startup Root priced its IPO at $27 per share, $2 per share ahead of its $22 to $25 target price range.

According to Root, it sold 26,830,845 shares in its IPO, including 24,249,330 from the company itself. Its underwriting banks have the option to buy another 4,024,626 at the IPO price, less “underwriting discounts and commissions.” The remaining shares are being sold by existing shareholders.

At $27 per share, Root raised $654,731,910, but that figure will rise to $763,396,812 if its underwriters exercise their option in full, using the full $27 price for our calculation. Per its S-1 filings, both Dragoneer and Silver Lake will purchase $250 million of Root stock at the IPO price once the IPO has closed.


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Root will therefore raise north of $1 billion in its IPO, once all shares sold are counted. Doing some loose math, Root is worth around $6.8 billion at its IPO price, though Renaissance Capital, an IPO specialist, puts the figure at $7.1 billion on a fully-diluted basis.

For the Midwest, Ohio-based Root’s IPO is a win. The company shows that it is possible to build high-growth, technology companies worth billions of dollars far from coastal hubs. For the broader insurtech space, Root’s IPO is a win. The company follows Lemonade to the public markets, setting a strong valuation mark again for the neo-insurance startup market.

For similar companies like Clearcover, MetroMile, and all startups that related to Root and Lemonade, it’s a good day. Let’s get into what we can learn from Root’s pricing.

Three lessons

Insurance multiples are hot. Key from Root’s IPO is the fact that we can now see insurance revenue being treated similarly to software revenue. How so? In multiples terms. Let me explain.

Root generated $245.4 million in revenue during the first and second quarters of 2020. That’s a run rate of around $491 million. At $7 billion, that’s a 14x revenue multiple. For an insurance provider with scant gross margins! Wild. And given Root’s weak-looking Q3 2020 revenues, that number isn’t going to fall anytime soon.

For companies that are not pure-play software outfits and want to go public, Root’s strong, above-range pricing makes it plain that there is investor demand for more than one type of revenue growth.

Investors are betting that Root’s history of growth will continue. In the first half of 2019, the company’s revenues were a mere 42% of what it pulled off during the same period in 2020. If the company can more than double again next year, then, hey, maybe all the numbers work. But to see public shareholders take such a growth-and-valuation flyer on an insurtech player is notable.

Kyle Nakatsuji, co-Founder and CEO of Clearcover, another neo-insurance provider, explained to TechCrunch via email what he thinks is going on: “It’s clear that the market is aware of the massive opportunity for technology-enabled disruption in the category and it is rewarding those companies that focus on customer-oriented, digital innovation. The rapid growth of key players in the space is now proving this will play out and the winners will be consumers seeing lower prices and investors seeing better returns.
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News: Priori raises $6.3M to help large companies hire outside legal help

Priori Legal, a startup rethinking the way that large corporations hire outside counsel, has raised $6.3 million in Series A funding. Founded by CEO Basha Rubin and CPO Mirra Levitt (who met while classmates at Yale Law School), Priori launched as a legal marketplace for small and medium businesses before finding its current model in

Priori Legal, a startup rethinking the way that large corporations hire outside counsel, has raised $6.3 million in Series A funding.

Founded by CEO Basha Rubin and CPO Mirra Levitt (who met while classmates at Yale Law School), Priori launched as a legal marketplace for small and medium businesses before finding its current model in 2016.

Rubin explained that although Fortune 500 companies have their own in-house legal teams, they still spend an average of $150 million a year on outside legal counsel. And finding that counsel can be an arduous process — a consumer goods company, for example, might need to hire lawyers in all 50 states.

So by creating a marketplace of vetted lawyers (it says it only accepts 10% of applicants), by running a bidding process for the work and by streamlining the billing and on-boarding process, the startup can save companies an average of 60% of the money they spend on outside counsel and reduce the search time by 80%.

“We don’t get involved in the substance of the lawyer-client relationship,” Levitt added. “We are not a law firm, we don’t do any of the legal work. Our innovation is focused entirely on the process of rapidly identifying the right talent and, once the matter is up and running, making billing seamless.”

There are currently more than 1,500 lawyers in the marketplace, representing all 50 states in the U.S., as well as 47 countries and 700 practice proficiencies. Levitt said that while the first lawyers to join the platform were usually independent or worked at small firms that might not previously had access to these kinds of clients, there are now larger firms signing up as well.

Priori founders Mirra Levitt and Basha Rubin

Priori founders Mirra Levitt and Basha Rubin

And Rubin said interest in Priori has only grown during the pandemic and the resulting economic downturn. Companies are trying to do “more with less,” and “part of our value proposition is fundamentally cost savings.” For example, she noted that client spending on the platform has increased 200% in the last year.

“We began to see so much inbound demand that we would log onto Slack at 11pm and the entire team would be working,” she said. “We have a truly extraordinary team, but a) that’s not sustainable from a human perspective, and b) we saw an opportunity to really grow dramatically if we could throw resources at it.”

The Series A comes from Hearst Corporation (also a Priori customer), Great Oaks Venture Capital, Jambhala, Tim Steinert (former general counsel of Alibaba Group), Mindset Ventures, Bridge Venture Fund and Orrick’s Legal Technology Fund.

In addition to growing the team, Rubin said that the new funding will allow Priori to expand its network of lawyers, especially internationally.

“From a product perspective, we’re really building out our use of data throughout the platform,” Levitt said, adding that the company plans to use machine learning to improve attorney vetting, matchmaking, bidding, project scoping and more.

News: TikTok to add Election Day resources, live results from AP to its election guide

TikTok announced this morning it will expand the set of resources provided in its in-app election guide in the U.S. to include direct access to sites that help users get information about polling locations and hours, those that help people having voting difficulties, and those offering other details how the voting process works, and more.

TikTok announced this morning it will expand the set of resources provided in its in-app election guide in the U.S. to include direct access to sites that help users get information about polling locations and hours, those that help people having voting difficulties, and those offering other details how the voting process works, and more. TikTok also said it’s working with the Associated Press (AP) to provide access to an interactive map showing live results for both federal and state elections, as well as ballot initiatives, in the updated guide.

This map will be updated with live results starting on Election Day, so TikTok users can check it at any time from within the app to get the most current information.

In addition to the AP, the expanded election guide will include FAQs from the National Association of Secretaries of State about the voting process itself. This section helps to explain details that may be new to TikTok’s younger user base — many who voted for the first time in this election. This information, which is summarized in the app, includes how election results are compiled and what to expect during the counting process.

Image Credits: TikTok

TikTok will also link out to the U.S. Election Assistance Commission (EAC) website for information about polling locations and hours.

And it will link to the Election Protection Hotline number which provides assistance with voting difficulties in English, Spanish, Asian languages, and Arabic, as well as a video call option for American Sign Language.

Image Credits: TikTok

The election guide was first introduced in the TikTok app last month to help connect TikTok’s 100 million U.S. users to partner organizations that offered information about the candidates, how to vote, media literacy and more. At launch, the guide included information from the National Association of Secretaries of StateBallotReadySignVote and several others.

The information is organized in an easy-to-read format, but TikTok itself is not creating the content — it’s pulled from partners and cited accordingly. In other cases, TikTok offers a short snippet of information with a link to the partner site to “learn more.”

TikTok users are today pointed to the guide by way of a banner that appears across all election-related videos. They can also choose to visit it directly from TikTok’s Discover Page, where it has a permanent home during election season.

With the update, if users encounter videos about the elections — for example, if a video discusses the current results — the user could tap the link to see the AP’s live election map. This could be useful because TikTok’s in-feed videos aren’t always the most recent.

Image Credits: TikTok

TikTok has been building up its election-related resources for months. This summer, it announced expanded partnerships with PolitiFact and Lead Stories to fact check misinformation related to the 2020 U.S. election in its app, in addition to their work helping with misinformation related to COVID-19, climate change and other topics.

It also claimed to be working with experts, including the U.S. Department of Homeland Security, to protect against foreign influence on its platform. And it banned deepfakes.

Like other social media platforms, TikTok said it isn’t accepting political ads. However, unlike Facebook and Google, which only committed to temporary pauses on these ads before and after election day, TikTok announced its decision in October 2019, explaining that the nature of political ads didn’t fit with the experience its users expect on its platform.

Ahead of today’s news about the expanded election guide, TikTok also launched an Election Safety Center to increase transparency about how its policies apply to a range of election-related content, including when and why content is removed.

While it’s common for a large tech platform to offer election-related resources to its user base — Facebook, Google, Snapchat and Twitter all do the same — TikTok’s position is unique. The app is currently trying to fight off the Trump administration’s ban of its app in the U.S., and its long-term fate in the country is still unknown.

Despite these issues, TikTok has not slowed on developing new features, adding resources, or expanding its platform in other ways. Just yesterday, for example, TikTok announced a partnership with Shopify over social commerce initiatives.

TikTok’s new election guide resources will roll out on Nov. 3 in the U.S.

News: Shotcall picks up $2.2 million to let fans game with their favorite streamers

The pandemic has resulted in a growth spurt for gaming, an industry that was already growing on the backs of esports and Twitch streaming. So it makes sense that startups big and small are flocking to the industry to find their own place in the ecosystem. One such company is Shotcall, founded by Thomas Gentle,

The pandemic has resulted in a growth spurt for gaming, an industry that was already growing on the backs of esports and Twitch streaming. So it makes sense that startups big and small are flocking to the industry to find their own place in the ecosystem.

One such company is Shotcall, founded by Thomas Gentle, Gordon Li, and Riley Auten, which aims to increase engagement for streamers by giving their fans what they really want: a chance to play alongside their favorite content creator.

The company today announced the close of a $2.2 million seed round led by Initial Capital, New Stack and Lerer Hippeau.

As it stands now, viewers who tune in to a Twitch stream only have so many ways of interacting with their favorite streamer, whether it’s gifting subscriptions to the channel or cheering with bits, Twitch’s virtual currency. Streamers with a smaller audience are often pretty engaged with their chat, but as they grow their audiences, it’s harder for viewers to stand out in the crowd.

And even if you do manage to stand out and get a shout out, that’s all it is. The streamer says thanks and reads your message and that’s that. Some streamers host games with their subscribers but organizing them can be tedious at best, and monetizing them is nearly impossible.

With Shotcall, streamers can engage with their fans in a way that not only gives that fan a chance to really connect with them, but that also creates more high-quality, shareable content.

The platform allows streamers to set up a tournament, coaching session, Q&A, charity event or whatever type of event they’d like, and fans can pay to get in on the action. Shotcall organizes these community events, giving the streamer control over the length of each gaming session, how much they’d like to charge to participate, and the rules of engagement (whether fans can use mics, curse on stream, etc.).

“Fans are at the center of the entire global value chain in the gaming world,” said Gentle. “They dictate what games are bought and which content creators rise and fall out of favor. They pay the bills for everything. And yet their interactions are weak. And if you take a look at the data, they have a high desire and a high willingness to pay more if you were to give them what they truly want. And that is engagement.”

The revenue split between hosts and Shotcall depends on the type of event, whether that streamer is a partner, etc. but the most Shotcall will ever take is 25 percent.

The company is in the process of integrating directly with Twitch and Discord (with bots) to make the process even more seamless.

Thus far, Shotcall has amassed around 350 active hosts and more than 4,500 fans have been active on the platform in the past two months.

News: LA-based MarketerHire upgrades its service matching remote marketers with companies

MarketerHire, a Los Angeles-based startup backed by a slew of executives from some of the city’s hottest startups, launched its new service matching freelance marketing experts with open jobs listed on its platform.  “Today’s startup economy depends on the expertise of industry specialists as much or more than full-time generalists,” said Nick Green, co-founder and

MarketerHire, a Los Angeles-based startup backed by a slew of executives from some of the city’s hottest startups, launched its new service matching freelance marketing experts with open jobs listed on its platform. 

“Today’s startup economy depends on the expertise of industry specialists as much or more than full-time generalists,” said Nick Green, co-founder and CEO Thrive Market, MarketerHire customer and investor, in a statement. “For a lot of high-growth companies, it no longer makes sense to build a big in-house team; better to leverage the best specialists to get the job done, and MarketerHire enables that talent to be easily found and matched — and all remote.”

To date, the company has raised $4 million in financing from executives like Green and other undisclosed c-suite executives from startups like Zillow, FabFitFun, Seamless and Notion .

The company provides a pre-vetted pool of marketing experts and matches those professionals with open positions posted by brands and agencies based on the qualifications, education, skills and project details they submit. Brands can typically fill their open positions in as little as 48 hours, the company said.

The new upgrade to the company’s service provides brands with a faster matching service based on machine learning algorithms designed to parse available jobs over different attributes across specific functions.

“The term ‘marketing’ has morphed to broadly encompass a growing list of niche specialties and platform-specific skills — from SEO and SMS to Amazon and TikTok,” said investor Andy Appelbaum, Managing Partner of RiverPark Ventures and co-founder of Seamless, in a statement. “As the algorithms, best practices, and expertise required for effective digital marketing rapidly evolve, organizations need instant access to expert talent to fill gaps in their internal teams.”

The company already counts a customer base that includes Allbirds, Netflix, PUMA, and Quip and it pulls its marketing professionals from a roster of former marketing executives from companies like Netflix, Sephora, Rothy’s, Facebook, Uber, and Glossie. And the industry it’s tackling accounts for some $248.9 billion in business spending.

 

News: That dreadful VPN might finally be dead thanks to Twingate, a new startup built by Dropbox alums

VPNs, or virtual private networks, are a mainstay of corporate network security (and also consumers trying to stream Netflix while pretending to be from other countries). VPNs create an encrypted channel between your device (a laptop or a smartphone) and a company’s servers. All of your internet traffic gets routed through the company’s IT infrastructure,

VPNs, or virtual private networks, are a mainstay of corporate network security (and also consumers trying to stream Netflix while pretending to be from other countries). VPNs create an encrypted channel between your device (a laptop or a smartphone) and a company’s servers. All of your internet traffic gets routed through the company’s IT infrastructure, and it’s almost as if you are physically located inside your company’s offices.

Despite its ubiquity though, there are significant flaws with VPN’s architecture. Corporate networks and VPN were designed assuming that most workers would be physically located in an office most of the time, and the exceptional device would use VPN. As the pandemic has made abundantly clear, fewer and fewer people work in a physical office with a desktop computer attached to ethernet. That means the vast majority of devices are now outside the corporate perimeter.

Worse, VPN can have massive performance problems. By routing all traffic through one destination, VPNs not only add latency to your internet experience, they also transmit all of your non-work traffic through your corporate servers as well. From a security perspective, VPNs also assume that once a device joins, it’s reasonably safe and secure. VPNs don’t actively check network requests to make sure that every device is only accessing the resources that it should.

Twingate is fighting directly to defeat VPN in the workplace with an entirely new architecture that assumes zero trust, works as a mesh, and can segregate work and non-work internet traffic to protect both companies and employees. In short, it may dramatically improve the way hundreds of millions of people work globally.

It’s a bold vision from an ambitious trio of founders. CEO Tony Huie spent five years at Dropbox, heading up international and new market expansion in his final role at the file-sharing juggernaut. He’s most recently been a partner at venture capital firm SignalFire . Chief Product Office Alex Marshall was a product manager at Dropbox before leading product at lab management program Quartzy. Finally, CTO Lior Rozner was most recently at Rakuten and before that Microsoft.

Twingate founders Alex Marshall, Tony Huie, and Lior Rozner. Photo via Twingate.

The startup was founded in 2019, and is announcing today the public launch of its product as well as its Series A funding of $17 million from WndrCo, 8VC, SignalFire and Green Bay Ventures. Dropbox’s two founders, Drew Houston and Arash Ferdowsi, also invested.

The idea for Twingate came from Huie’s experience at Dropbox, where he watched its adoption in the enterprise and saw first-hand how collaboration was changing with the rise of the cloud. “While I was there, I was still just fascinated by this notion of the changing nature of work and how organizations are going to get effectively re-architected for this new reality,” Huie said. He iterated on a variety of projects at SignalFire, eventually settling on improving corporate networks.

So what does Twingate ultimately do? For corporate IT professionals, it allows them to connect an employee’s device into the corporate network much more flexibly than VPN. For instance, individual services or applications on a device could be setup to securely connect with different servers or data centers. So your Slack application can connect directly to Slack, your JIRA site can connect directly to JIRA’s servers, all without the typical round-trip to a central hub that VPN requires.

That flexibility offers two main benefits. First, internet performance should be faster, since traffic is going directly where it needs to rather than bouncing through several relays between an end-user device and the server. Twingate also says that it offers “congestion” technology that can adapt its routing to changing internet conditions to actively increase performance.

More importantly, Twingate allows corporate IT staff to carefully calibrate security policies at the network layer to ensure that individual network requests make sense in context. For instance, if you are salesperson in the field and suddenly start trying to access your company’s code server, Twingate can identify that request as highly unusual and outright block it.

“It takes this notion of edge computing and distributed computing [and] we’ve basically taken those concepts and we’ve built that into the software we run on our users’ devices,” Huie explained.

All of that customization and flexibility should be a huge win for IT staff, who get more granular controls to increase performance and safety, while also making the experience better for employees, particularly in a remote world where people in, say, Montana might be very far from an East Coast VPN server.

Twingate is designed to be easy to onboard new customers according to Huie, although that is almost certainly dependent on the diversity of end users within the corporate network and the number of services that each user has access to. Twingate integrates with popular single sign-on providers.

“Our fundamental thesis is that you have to balance usability, both for end users and admins, with bulletproof technology and security,” Huie said. With $17 million in the bank and a newly debuted product, the future is bright (and not for VPNs).

News: The Flume 2 Smart Home Water Monitor is a smart, easy-to-use, and essential smart home device

Many smart home gadgets focus on convenience or automation of typically manual tasks, but Flume’s smart water sensor provides a potentially much more vital service: The ability to track how much water you’re consuming, and alert you to potential leaks in you home’s plumbing. The company just released its second-generation Flume Smart Home Water Monitor

Many smart home gadgets focus on convenience or automation of typically manual tasks, but Flume’s smart water sensor provides a potentially much more vital service: The ability to track how much water you’re consuming, and alert you to potential leaks in you home’s plumbing. The company just released its second-generation Flume Smart Home Water Monitor ($199), and the device is easier to set up and use, and smarter than ever.

The basics

Flume’s Smart Home Water Monitor consists of a device you affix to your water meter, and a gateway that connects it to your home wifi network. Installation is super simple and requires no plumbing or any kind of home DIY expertise. The Flume app guides you through installation, and in most cases you should be up and running in under 10 minutes – plus Flume has live assistance available via chat through the app in case you get stuck.

The Flume monitor provides up-to-date information about your whole home’s water usage, including any consumption from interior or exterior faucets, plumbing and fixtures. It can alert you when it detects suspected leaks based on water behavior, and help you budget your water use if you’re looking to save on your utility bill, or just conserve more water through more efficient usage.

Design and features

The Flume meter is a very impressive example of technology designed for use by just about anyone, anywhere. It doesn’t have its own display or interface, and instead works entirely through the app, but that simplicity is part of its genius. The water monitor itself is encased in a simple gray plastic box, which you attach to your water meter externally using the included rubber straps. All it needs is to be placed on the side of where your meter’s readout is located, and then it’s activated by you simply running water through your system by turning on a faucet. It’s reading the magnetic field generated by your water meter, which the company says can detect any water usage all the way down to one one-hundredth of a gallon – i.e., a slowly dripping faucet.

Image Credits: Darrell Etherington

The meter is powered by 4 AA batteries that come pre-installed, and you can see the battery status in the app, but those should last a very long time. The meter talks to a Flume bridge, which does need to be connected to power but can be set up pretty much anywhere within wifi range in your home. The final component is the app, which is available for iOS and Android, and which provides a dashboard visualizing your usage, as well as push notifications you can set up for when the Flume system detects a leak.

In practice, set up is a breeze, and it’s truly amazing how much detail and information Flume can provide given how easy it is to install and use. The data itself is also incredibly fascinating, and truly resulted in my being more aware about my general water consumption, how it affects my monthly utility bills, and how I might be able to conserve water going forward. My home actually didn’t have a dishwasher when I originally installed the Flume 2, for instance, and I realized how much more water I was using hand-washing dishes vs. putting in a small, water efficient 18-inch dishwasher instead – which was proven out by the Flume data.

Bottom line

You might not realize you need a smart home water sensor, but Flume 2 makes a strong case for everyone investing in one. The simple, practical design and user-friendly app instantly make you a much more informed consumer of water, and can save you a bundle in the long run by detecting leaks early and preventing any more serious and damaging flooding incidents. It also just feels good to be aware of what you’re using, and being able to translate that into direct action to save a little water here and there, for the good of the environment and your monthly spending.

News: DoubleVerify, a specialist in brand safety, ad fraud and ad quality, raises $350M

Ad-based platforms can face a lot of heat from advertisers when they can’t control how and where their ads run: just look back to the ad boycott against Facebook earlier this year (or earlier boycotts against YouTube and others) as examples of when it all goes wrong. One of the ways this is getting addressed

Ad-based platforms can face a lot of heat from advertisers when they can’t control how and where their ads run: just look back to the ad boycott against Facebook earlier this year (or earlier boycotts against YouTube and others) as examples of when it all goes wrong. One of the ways this is getting addressed is with tech; and today, DoubleVerify, one of the companies that has been building tools to improve how those two interplay together, is announcing that it has closed a monster round of $350 million to continue with that work.

DoubleVerify provides tools to advertisers and brands, marketplaces and publishers — longtime customers include the likes of Facebook, which provides it as a tool for advertising clients to use in their analytics dashboard. Its tech can detect fraud (essentially verifying that you are paying for actual people, not bots, to see your ads), “viewability” (making sure ads are in formats that don’t go wonky depending on devices and so on), and brand safety (eg, making sure your soda pop ad is not running as a preroll to a Covid conspiracy video).

The round is being led by Tiger Global, with Fidelity, funds and accounts managed by BlackRock, and funds advised by Neuberger Berman Investment Advisers LLC also participating, among others. DoubleVerify says that Providence Equity Partners, which took a controlling stake in the company in 2017, remains the majority investor. It is not disclosing its valuation but in 2017, the Providence investment valued it at $300 million, according to PitchBook data.

The company said that this new investment — which it expects to close in Q4 2020 — will primarily be used for secondary purposes, purchasing shares from existing shareholders, with part also going to investing in the business itself in newer areas of business such as connected TV analytics.

“The support of these high caliber investors speaks to DoubleVerify’s momentum, including new customer growth, product innovation and global expansion,” said Mark Zagorski, CEO of DoubleVerify, in a statement. Zagorski joined the company in July of this year, having previously been at the Rubicon Project.

DoubleVerify’s rise comes at a key moment in the world of online media.

Sites built on the complementary streams of advertising and user-generated/shared content have been navigating tricky waters, especially in recent times with the proliferation of misinformation related to Covid-19, the US elections, and increasing unrest over social issues like racism.

Those sites want traffic and engagement to continue growing, but that also means — especially these days — coming up against controversial material that raises the hackles of brands and other ad customers who don’t want to be associated with it.

While sites continue to try to hone their terms and conditions and content policies, and policing tactics, the whole situation continually feels like a leaky bucket, with iffy material always coming through regardless (and that’s before you consider the pesky presence of bots on on these platforms, which not only turn the wheels of virality and activity but, yes, count as “viewers” of ads).

Groups like DoubleVerify serve — pardon the pun — a double purpose. They are both there to provide more visibility and control for brands and the platforms themselves; but they also can be held up by the parties as an example of best-effort investments, using third-party sources to improve the quality of what the companies themselves are doing firsthand.

“We look forward to partnering with Mark and the entire DoubleVerify management team as the Company continues the growth of its business globally,” said John Curtius, Partner, Tiger Global, in a statement.

Brand safety and the related areas here are starting to get increasing focus with the proliferation of problematic content, and advertisers’ backlash against it. Others that have invested in tools to address it have included Oracle, AppLovin, and Cheq, among others.

“The DoubleVerify team has consistently executed across all levels of the business,” added Davis Noell, senior MD at Providence and chairman of DoubleVerify’s board, in a statement. “We welcome the investment by Tiger and these other premier investment firms, and we are excited to continue to support the Company.”

This investment comes weeks after the company inked a new $150 million revolving credit facility led by Capital One.

News: Lunchbox raises $20M to help restaurants build their own ordering experiences

With many restaurants forced to rely entirely on the delivery and takeout business during the pandemic, there’s been a lot of discussion about whether the industry can survive while paying hefty fees to delivery platforms like Uber Eats and Grubhub. Lunchbox, on the other hand, is a startup that allows restaurants to build ordering experiences on

With many restaurants forced to rely entirely on the delivery and takeout business during the pandemic, there’s been a lot of discussion about whether the industry can survive while paying hefty fees to delivery platforms like Uber Eats and Grubhub.

Lunchbox, on the other hand, is a startup that allows restaurants to build ordering experiences on their own websites and apps. Today, it’s announcing that it’s raised $20 million in Series A funding.

CEO Nabeel Alamgir knows the industry well, having served as Bareburger’s CMO — a position he rose to after starting out as a busboy at New York City chain’s first location. He told me that he isn’t expecting restaurants to abandon third-party delivery platforms. But if they can handle more online orders themselves, they’ll make more money while also maintaining a direct relationship with their most loyal customers, for example by offering them personalized promotions.

“You don’t want to lose a customer to these marketplaces,” Alamgir said. “You should be on these channels, but you should also invite your customers to order from you directly.”

That’s why Alamgir founded Lunchbox with Andrew Boryk and Hadi Rashid last year. He said that it took them more than 100 days to build ordering systems for for their first customers — which put them ahead of other restaurant ordering platforms, but they’ve been working hard to speed up that on-boarding process, which is now down to 44 days.

And next year, he’s hoping to move to a self-serve model, which would make Lunchbox accessible to small, independent restaurants, not just the chains and restaurant groups like Bareburger, Clean Juice and Fuku that it currently works with.

The startup says that when a customer starts working with Lunchbox, it usually sees a 30% increase in sales. And the startup’s own customer base has grown 925% over the last year.

Alamgir also noted that Lunchbox allows restaurants to embrace new business models, like delivery via cloud kitchens. In fact, one of Lunchbox’s partners is Ordermark, which just raised $120 million as it moves to a cloud kitchen model. The startup has also been experimenting with autonomous delivery through partnerships with Sodexo and Kiwibot, and it recently partnered with sbe to create a “virtual food hall” where diners can combine food from different restaurants into a single order.

Alamgir predicted that as investors look at new restaurant businesses post-pandemic, one of their key questions will be, “Can we open this on the third floor [where the rent is more affordable]? Can this be a delivery-only experience?” At the same time, he’s not suggesting that those will ever fully replace the in-person dining experience.

“The outfit and the mindset you have when go out to eat is different from when you eat at home and watch Netflix in your pajamas,” he said. “Those different kinds of dinners, and with off-premise dining, there’s an opportunity to innovate significantly.”

The round was led by Coatue, with participation from 645 and Primary Ventures, as well as chef Tom Colicchio, Behance founder Scott Belsky, former Venmo COO Michael Vaughan, HelloFresh founder Bryan Ciambella, Planet Hollywood founder Robert Earl and Girls Who Code founder Reshma Saujani. Coatue’s Rahul Kishore and Bennett Siegel are joining Lunchbox’s board of directors.

“Local businesses have been hard hit this year, but we think Lunchbox can help enable these businesses to move online, engage with their customers digitally, and build back stronger than ever,” Kishore said in a statement.

According to Alamgir, the new funding will allow Lunchbox to bring on more restaurants, improve its product (one of his big goals is to become agnostic next year with regards to point-of-sale systems) and to expand the team.

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