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News: The fight for the future of DNS is white hot

Since its inception, one of the toughest challenges NS1 has faced is the simple fact that DNS is a mature market category with venerable and well-established incumbents.

Since its inception, one of the toughest challenges NS1 has faced is the simple fact that DNS is a mature market category with venerable and well-established incumbents. When Kris Beevers and his two co-founders started the company, quite literally every company and internet user already had some form of DNS technology in place. It’s a decades-old technology after all.

Beevers and everyone associated with the company is keen to point out time and again that NS1 isn’t a DNS vendor, but rather a suite of products offering application and traffic delivery, performance and reliability. NS1 in its early days had to constantly preach that message and educate its potential customers on how its offering provided something different than the incumbents with years of performance history.

Because DNS mostly “just works,” some organizations don’t put a serious amount of thought behind it, assuming that all of the services and capabilities out there are roughly equivalent.

In the first two parts of the EC-1, we looked at the origins of the company and its core product offerings in DNS and DDI. In this section, it’s time to look at the broader market and the competition facing NS1 and what that portends for the future of the company.

Everyone owns a product they don’t fully understand

Hosting providers typically offer basic DNS services that “just work” out of the box, creating a large challenge for any vendor in the managed DNS space. Eric Hanselman, principal research analyst with S&P Global Market Intelligence, said that among some organizations, there is an expectation that DNS is just part of what happens on the internet.

“I think the largest misconception that I find about DNS in general, is the lack of understanding of how critical it is to the performance and the customer experience of just about everything that organizations do today that is technology related,” Hanselman said.

News: Outages, pandemics and the reengineering of traffic on the internet

Sales in enterprise infrastructure is all about meeting a customer’s requirements. But what happens if customers don’t even realize they need a startup’s product in the first place?

Sales in enterprise infrastructure is all about meeting a customer’s requirements. But what happens if customers don’t even realize they need a startup’s product in the first place?

In the first three parts of this EC-1, we looked at the origins of NS1, how the company built its DNS and DDI services, and how it competes in a hypercompetitive market. This fourth and final part is where the “rubber meets the road” — the actual customers. Without customers, there is no money, there is no growth and there is no NS1.

NS1 kicked off with the idea that DNS could be used for more than it was previously. The company’s technology has continued to evolve since its initial inception and now uses DNS as a leverage point to help organizations like Pinterest, Roblox and hundreds of others improve application delivery.

As we saw, the challenge for NS1 is that most customers are relatively content with their existing DNS service. It’s a space that has many offerings from legacy as well as public cloud providers, and for most customers, there’s never an urgent force pushing them to upend the fundamentals of their network.

NS1 has had a couple of lucky breaks. The first, as we will see with Pinterest and Roblox, was a major outage of one of the company’s largest competitors, DynDNS, back in October 2016. That failure brought NS1 immediate attention from network architects, turning a relatively staid layer of infrastructure into a critical area for re-architecting.

Beyond that outage, NS1 has been able to educate its customers on why a more flexible base for DNS is important for performance. We interviewed Roblox extensively to understand how the children’s gaming platform has engineered its systems in light of its feverish growth amidst the COVID-19 pandemic.

Finally, we will look at how NS1 continues to expand its product lineup, and what the future holds for the company. NS1 now serves more than 760 customers, including many of the world’s most trafficked applications, such as LinkedIn, Dropbox, JetBlue, Fox and The Guardian. It has become a major infrastructure leader, and an “unusual outcome” likely awaits.

One outage to topple them all

There are a lot of different reasons why any enterprise or organization would choose to buy services from NS1.

Every business and internet user on the planet already has access to DNS in one form or another. NS1 doesn’t sell merely DNS services, as the company repeated time and again in every interview and briefing, but instead sells network resilience and performance. Sure, DNS “just works” in many cases, but “good enough” isn’t good enough when microseconds count and users demand and expect to always be connected at the best possible speed.

News: Miami twins raise $18M for Lula, an insurance infrastructure upstart

Lula, a Miami-based insurance infrastructure startup, announced today it has raised $18 million in a Series A round of funding. Founders Fund and Khosla Ventures co-led the round, which also included participation from SoftBank, hedge fund manager Bill Ackman, Shrug Capital, Steve Pagliuca (Bain Capital co-chairman and Boston Celtics owner), Tiny Capital’s Andrew Wilkinson. Existing

Lula, a Miami-based insurance infrastructure startup, announced today it has raised $18 million in a Series A round of funding.

Founders Fund and Khosla Ventures co-led the round, which also included participation from SoftBank, hedge fund manager Bill Ackman, Shrug Capital, Steve Pagliuca (Bain Capital co-chairman and Boston Celtics owner), Tiny Capital’s Andrew Wilkinson. Existing backers such as Nextview Ventures and Florida Funders also put money in the round, in addition to a number of insurance and logistics groups such as Flexport.

The startup’s self-proclaimed mission is to provide companies of all sizes — from startups to multinational corporations — with insurance infrastructure. Think of it as a “Stripe for insurance,” its founders say.

Founded by 25-year-old twin brothers and Miami natives Michael and Matthew Vega-Sanz, Lula actually emerged from another business the pair had started while in college.

“We couldn’t afford to have a car on campus and wanted pizza one night,” Michael recalls. “So I thought it would be cool if there was an app that let me rent a car from another student, and then I thought ‘Why don’t we build it?’ We then built the ugliest app you’ve ever seen but it allowed us to rent cars from other people on the campus.” It was the first company to allow 18-year-olds to rent cars without restrictions, the brother say.

By September 2018, they formally launched the app beyond the campus of Babson College, which they were attending on scholarships. Within eight days of launching, the brothers say, the app became one of the top apps on Apple’s App Store. The pair dropped out of college, and within 12 months, they had cars available on more than 500 college campuses in the United States.

“As you can imagine we needed to make sure there was insurance coverage on each rental. We pitched it to 47 insurance companies and they all rejected us,” Michael said. “So we developed our own underwriting methodologies or underwriting tools into the operations and had the lowest incident rate in the industry.”

As the company grew, it began partnering with car rental providers (think smaller players, not Enterprise, et al.) to supplement its supply of vehicles. In doing so, the brothers soon realized that the most compelling aspect of their offering was the insurance infrastructure they’d built into it.

“Our rental companies begin to put a significant portion of their business through our platform, and one day one called us and asked if they could start using the software in the insurance infrastructure we’d built out in the rest of our business.”

That was in early 2020, right before the COVID-19 pandemic hit.

“At that moment, we began to realize, ‘Hey maybe the big opportunity here is not a car-sharing app for college students, but maybe the big opportunity here is something with insurance,’” Michael said.

A few weeks later, the duo shut down their core business and by April 2020, they pivoted to building out Lula as it exists today.

“In the same way that Stripe has built a payment API that eliminates the need for companies to build their own payment infrastructure, we decided we could build an insurance API that eliminates the need for companies to build their own insurance infrastructure,” Matthew said. “Companies would no longer need to build out internal insurance systems or tools. No longer would they need to deal with insurance brokers to procure them coverage. No longer would they need to deal with insurance teams. We can integrate on to a platform and handle all things insurance for companies and their customers via our API.”

By August of 2020, the company launched an MVP (minimum viable product) and since then has been growing about 30% month over month after reaching profitability in its first four months.

Image Credits: Lula

Today, Lula offers a “fully integrated suite” of technology-enabled tools such as customer vetting, fraud detection, driver history checks, and policy management and claims handling through its insurance partners. It has a waiting list of nearly 2,000 companies and raised its funding to fulfill that demand.

“The main purpose for raising capital was so we can build out the team necessary to fulfill demand and sustain growth moving forward,” Matthew said. “And apart from that, we also just want to further develop the technology — whether it be in the ways that we’re collecting data so we can get more granular and make smarter decisions or just optimizing our vetting system. We’re also just working toward developing a much more robust API.”

Existing clients include ReadyDrive, a car-sharing program for the U.S. military and a “ton of SMBs,” the brothers say. Investor Flexport will be conducting a pilot with the company.

“Every time a trucker picks up a load or delivery, instead of paying monthly policies, they will be able to pay for insurance for the two to three days they are on the road only,” Michael says. “Also, if someone is shipping a container via Flexport, they can add cargo coverage at the point of sale and get an additional layer of protection.”

Ultimately, Lula’s goal is to act as a carrier in some capacity.

Founders Fund’s Delian Asparouhov believes that the way millenials and Gen Zers utilize physical assets is “wildly different” than prior generations.

“We grew up in a shared economy world, where apps like Uber, GetAround, Airbnb have allowed us to episodically utilize assets rather than purchase them outright,” he said.

In his view, though, the insurance industry has not picked up on the massive shift.
“Typical insurance agents both don’t know how to underwrite episodic usage of assets, and they don’t know how to integrate into these typical of digital rental platforms and allow for instantaneous underwriting,” Asparouhov told TechCrunch. “Lulu is combining both of these technologies into an incredibly unique approach that digitizes insurance and gives us flashbacks to how Stripe disrupted the digitization of payments.”

Despite their recent success, the brothers emphasize that the journey to get to this point was not always a glamorous one. Born to Puerto Rican and Cuban parents, they grew up on a small south Florida farm.

“We started our company out of our dorm room and initially emailed 532 investors only to get one response,” Michael said. “Founders just see the headlines but I just want to advise them to stay persistent and really keep at it. I’m not afraid to share that the company started off slow.”

News: Don’t miss these highlights today, day one of TC Early Stage 2021: Marketing and Fundraising

Rise, shine and get your startup on, early founders. It’s Day One of TC Early Stage 2021: Marketing and Fundraising! Get ready to be schooled — in the best way possible — on essential skills, tips and tactics every founder needs to build a successful startup. And, like the sign says, the emphasis this time

Rise, shine and get your startup on, early founders. It’s Day One of TC Early Stage 2021: Marketing and Fundraising! Get ready to be schooled — in the best way possible — on essential skills, tips and tactics every founder needs to build a successful startup. And, like the sign says, the emphasis this time around is on marketing and raising funds — with plenty of experienced speakers to guide you.

Pro (crastination) Tip: It’s not too late to attend. Buy a ticket at the virtual door.

We’re about to highlight a few of the info-packed presentations on tap today — just to wet your whistle. But first, here’s how Ashley Barrington, founder of MarketPearl, described Early Stage 2020.

They offered a great variety of sessions and speakers — top investors, founders and credible subject-matter experts — who gave unique insights based on personal experience. You get great mentorship through attending the Early Stage sessions. It’s like a mini masterclass in entrepreneurship.

Be sure to check the event agenda to scope out what interests you the most. Remember, your pass includes video on demand. If you need to get a bit of work done or find that two sessions you want to attend conflict, relax. You can catch everything you missed later at your leisure.

Nailing Your Pitch: Companies aren’t started at the moment of fund raising begins but they can often end there. Nailing your pitch is integral to success. Hear from Adina Tecklu, principal at Khosla Ventures, on how to tell your story and leave investors wanting more.

How to Capitalize on Being Coached: Ted Wang, partner at Cowboy Ventures, comes from the legal world where he was a partner at Fenwick. In short, he’s seen his fair share of startup success and failure. At Early Stage, Wang will explain the value of coaching for startup founders, including the different types of coaches one might utilize, how to choose between them, and how to get the most out of a good coach.

What’s Your Story? You can have a compelling product, but it’s a compelling story that puts your company into motion. In this session, Doug Landis, former Chief Storyteller and GTM leader from Box, Salesforce and Google, will share the core storytelling mechanics to help you nail your origin, product and customer stories that will get your company in motion.

Deep Tech — How to Raise Early in a Notoriously Tough Category: The greatest evolutions in our history have not come from small technological steps, but giant leaps. Frontier tech is the future, but it’s not particularly accessible to average folks. Hear from IndieBio partner Pae Wu and HAX partner Garrett Winther on how to fundraise for your deep tech startup.

School is now in session! It’s not too late to get access to the networking, the community and learning more about the best ways to drive your business forward. Get your ticket for instant access now!

News: Homebrew leads Z1’s effort to bring digital banking to Latin America’s teens

Z1, a Sao Paulo-based digital bank aimed at Latin American GenZers, has raised $2.5 million in a round led by U.S.-based Homebrew. A number of other investors also participated in the financing including Clocktower Ventures, Mantis – the VC firm owned by The Chainsmokers, Goodwater, Gaingels, Soma Capital and Rebel Fund. Notably, Mantis has also

Z1, a Sao Paulo-based digital bank aimed at Latin American GenZers, has raised $2.5 million in a round led by U.S.-based Homebrew.

A number of other investors also participated in the financing including Clocktower Ventures, Mantis – the VC firm owned by The Chainsmokers, Goodwater, Gaingels, Soma Capital and Rebel Fund. Notably, Mantis has also backed Step, a teen-focused fintech based in the U.S., and Goodwater has also invested in Greenlight, which too has a similar offering as Z1.

Z1 participated in Y Combinator’s Winter ‘21 batch earlier this year, and at the time got $125,000 in funding from the accelerator. Maya Capital led its $700,000 seed round in March of 2020.

Put simply, Z1 is a digital bank app built for teenagers and young adults. The company was founded on the notion that by using its app and linked prepaid card, Brazilian and Latin American teenagers can become more financially independent.

João Pedro Thompson and Thiago Achatz started the company in late 2019 and soon after,  Mateus Craveiro and Sophie Secaf joined as co-founders. In its early days, Z1 is focused on Brazil but the startup has plans to expand into other countries in Latin America over time.

“Z1 is what we’re building to be the go to bank of the next generation, and not just be a digital bank for teens,” Achatz told TechCrunch. “We want to grow with him and one day, be the biggest bank in Brazil and LatAm.” 

Thompson agrees. 

“We’re acquiring users really early and creating brand loyalty with the intention of being their bank for life,” he said. “We will still meet their needs as they grow into adulthood.”

Image Credits: Z1

While Z1’s offering is not completely unlike that of Greenlight here in the U.S. the founders agree that its products have been adapted more to the Brazil-specific cultural and market situation.

For example, points out Thompson, most teenagers in Brazil use cash because they don’t have access to other financial services, whether they be traditional or digital.

“We offer an account where they can deposit money, cash out money via an instant payment system in Brazil or spend through a prepaid credit card,” he said. “Most sites don’t accept debit cards so this is a big step compared to what teens already have.”

Part of the company’s use for the capital is to make its product more robust so they can do things like save money for big purchases such as an iPhone and earn interest on their accounts.

Another big difference between Brazil and the U.S., the company believes, is that many parents in general in Latin America haven’t had a true financial education that they can pass down to their kids.

“We’re not top down like Greenlight,” Achatz said. “That approach doesn’t make sense in Latin America. Here, many are independent from an early age and already work whether it’s through a microbusiness, a side job or selling things on Instagram. They’re much more self-taught and the income they earn is often outside of their parents.”

Z1 has grown 30% per week and 200% per month since launch, spending “very little” on marketing and relying mostly on word-of-mouth. For example, the company is following the lead of its U.S. counterparts and turning to TikTok to spread the word about its offering. 

“Step has around 200,000 followers on TikTok, and we have a little under half of that,” the company says. “We’re well-positioned in terms of branding.”

For lead investor Homebrew, the opportunity to educate and provide financial services to Gen Z in Latin America is even more exciting than the opportunity in the US., notes partner Satya Patel.

Over one third of LatAm Gen Z’ers have a “side hustle,” generating their own income independent from their parents, he said.

“While millennials grew up during an economic boom, Gen Z grew up during recessions – 3 in Brazil over the last decade – and wants to become financially independent as soon as possible. They’re becoming economically educated and active much earlier than previous generations,” Patel added.

He also believes the desire to transact online, for gaming and entertainment in particular, creates a groundswell of GenZ demand in Brazil for credit card and digital payments products.

News: After entering Japan, Coupang continues its international expansion with Taiwan

One month after entering Japan, its first international market, Coupang has launched in Taiwan. The South Korean e-commerce giant began offering its service in Taipei City’s Zhongshan neighborhood, allowing people there to order items through its app for on-demand delivery between 8AM to 11PM, charging a delivery fee of 19 NTD (about 68 cents USD).

One of Coupang's delivery drivers on a scooter in Taipei, Taiwan

A Coupang delivery driver in Taipei City

One month after entering Japan, its first international market, Coupang has launched in Taiwan. The South Korean e-commerce giant began offering its service in Taipei City’s Zhongshan neighborhood, allowing people there to order items through its app for on-demand delivery between 8AM to 11PM, charging a delivery fee of 19 NTD (about 68 cents USD).

Coupang is testing its service and will assess different models for its delivery infrastructure in Taiwan. The selection of items is similar to what’s available in Japan–customers can buy food, beverages, daily necessities and pet supplies. In Taipei, Coupang’s most direct competition is currently Uber Eats and Foodpanda, which deliver from some retailers, including drugstores, as well as restaurants. A key difference is that Coupang is currently fulfilling orders directly, instead of sending couriers to stores or restaurants.

As it expands into more product categories, it will also compete with e-commerce platforms like Momo and PChome, which both offer 24-hour deliveries. In South Korea, Coupang’s e-commerce platform offers millions of products. Its other services include Rocket Fresh for perishable groceries and Coupang Eats for meals.

Coupang held a successful initial public offering in March on the New York Stock Exchange. Founded in 2010, Coupang has become the e-commerce market leader in South Korea and also developed an international reputation for “out-Amazoning Amazon” with the speed of its deliveries and dollar retention rate (or how often customers return and spend money).

Coupang invested heavily in its own logistics infrastructure when it launched a decade ago, but now also partners with third-party providers in South Korea. It remains to be seen what kind of fulfillment model it will decide on in Japan and Taiwan. The company hasn’t announced what its next market is, but it has been hiring in Singapore for lead operations, retail and logistics roles.

News: Cryptocurrency company Circle to go public in SPAC deal

Circle has announced that it plans to become a public company. The cryptocurrency company will merge with Concord Acquisition Corp, a SPAC. Circle is better known as one of the founding members of the Centre consortium with Coinbase. Along with other crypto partners, they have issued USD Coin (USDC), a popular stablecoin. A SPAC is

Circle has announced that it plans to become a public company. The cryptocurrency company will merge with Concord Acquisition Corp, a SPAC. Circle is better known as one of the founding members of the Centre consortium with Coinbase. Along with other crypto partners, they have issued USD Coin (USDC), a popular stablecoin.

A SPAC is a publicly traded blank-check company. Merging with a SPAC has become a popular way to become a publicly listed company for tech companies.

According to Circle, the deal should value the company at $4.5 billion. Investors involved in the merger have committed $415 million in PIPE financing. The company also recently raised $440 million in capital. In other words, Circle will have plenty of capital on its hands if the merger goes through.

Created in 2013, the company originally wanted to create a mainstream bitcoin payment platform. But the company later pivoted to create a social payments app. Circle became a sort of Venmo clone with some blockchain technology under the hood. At some point, Circle even removed the ability to send and receive bitcoins.

“We never thought of ourselves as a bitcoin startup. The media certainly classified us that way because we were involved with the technology. From the day we founded the company three years ago we’ve focused on trying to build a new consumer finance company. And one that makes money work the way the Internet works,” Circle co-founder and CEO Jeremy Allaire told TechCrunch’s Natasha Lomas in 2016.

While that consumer play didn’t take off, it’s interesting to see that Allaire was already thinking about being able to programmatically move money. In 2017 and 2018, the company pivoted once again to focus on cryptocurrencies. It launched an over-the-counter trading desk for big cryptocurrency investors.

It acquired Poloniex, one of the largest cryptocurrency exchanges in the U.S. at the time. It also launched Circle Invest, a really simple mobile app that let you buy and sell a handful of crypto assets.

But Circle’s most promising product has been its stablecoin — USD Coin, or USDC for short. As the name suggests, 1 USDC is always worth 1 USD. Unlike traditional cryptocurrencies, you can be sure that the value of USDC isn’t going to fluctuate like crazy. Auditing firms regularly check that issuers always keep as many USD in bank accounts as USDC in circulation.

With USDC, moving money from one wallet to another becomes as easy as using standard API calls. The company has then added various infrastructure products around USDC, such as Circle Accounts. Circle has also built ramps to bridge the gap between fiat currencies and cryptocurrencies.

There are currently $25 billion USDC in circulation and the company believes there will $190 billion USDC in circulation by the end of 2023. And Circle plans to leverage the popularity of USDC to build financial services that take advantage of USDC.

News: Dropbox is reimagining the workplace with Dropbox Studios

The pandemic has been a time for a lot of reflection on both a personal and business level. Tech companies in particular are assessing whether they will ever again return to a full time, in-office approach. Some are considering a hybrid approach and some may not go back to a building at all. Amidst all

The pandemic has been a time for a lot of reflection on both a personal and business level. Tech companies in particular are assessing whether they will ever again return to a full time, in-office approach. Some are considering a hybrid approach and some may not go back to a building at all. Amidst all this, Dropbox has decided to reimagine the office with a new concept they are introducing this week called Dropbox Studios.

Dropbox CEO and co-founder Drew Houston sees the pandemic as a forcing event, one that pushes companies to rethink work through a distributed lens. He doesn’t think that many businesses will simply go back to the old way of working. As a result, he wanted his company to rethink the office design with one that did away with cube farms with workers spread across a landscape of cubicles. Instead, he wants to create a new approach that takes into account that people don’t necessarily need a permanent space in the building.

“We’re soft launching or opening our Dropbox Studios [this] week in the U.S., including the one in San Francisco. And we took the opportunity as part of our focus to reimagine the office into a collaborative space that we call a studio,” Houston told me.

Houston says that the company really wanted to think about how to incorporate the best of working at home with the best of working at the office collaborating with colleagues. “We focused on having really great curated in-person experiences, some of which we coordinate at the company level and then some of which you can go into our studios, which have been refitted to support more collaboration,” he said.

Dropbox Studio coffee shop

Dropbox Studio coffee shop Image Credit: Dropbox

To that end, they have created a lot of soft spaces with a coffee shop to create a casual feel, conference rooms for teams to have what Houston called “on-site off-sites” and classrooms for organized group learning. The idea is to create purpose-built spaces for what would work best in an office environment and what people have been missing from in-person interactions since they were forced to work at home by the pandemic, while letting people accomplish more individual work at home.

The company is planning on dedicated studios in major cities like San Francisco, Seattle, Tokyo and Tel Aviv with smaller on demand spaces operated by partners like WeWork in other locations.

Dropbox Studio Classroom

Dropbox Studio classroom space Image Credits: Dropbox

As Houston said when he appeared at TechCrunch Disrupt last year, his company sees this as an opportunity to be on the forefront of distributed work and act as an example and a guide to help other companies as they undertake similar journeys.

“When you think more broadly about the effects of the shift to distributed work, it will be felt well beyond when we go back to the office. So we’ve gone through a one-way door. This is maybe one of the biggest changes to knowledge work since that term was invented in 1959,” Houston said last year.

He recognizes that they have to evaluate how this is going to work and iterate on the design as needed, just as the company iterates on its products and they will be evaluating the new spaces and the impact on collaborative work and making adjustments when needed. To help others, Dropbox is releasing an open source project plan called the Virtual First Toolkit.

The company is going all in with this approach and will be subletting much of its existing office space as it moves to this new way of working and its space requirements change dramatically. It’s a bold step, but one that Houston believes his company is uniquely positioned to undertake, and he wants Dropbox to be an example to others on how to reinvent the way we work.

News: Popshop Live raises around $20M at a $100M valuation for its livestream shopping platform for hipsters

Legacy TV services like HSN and QVC may have put live shopping shows on the map for consumers, but livestream commerce got a completely new boost of life in the pandemic, with retailers and e-commerce leviathans tapping a perfect storm of the craze for video entertainment, a trend (or even municipal rules in some cases)

Legacy TV services like HSN and QVC may have put live shopping shows on the map for consumers, but livestream commerce got a completely new boost of life in the pandemic, with retailers and e-commerce leviathans tapping a perfect storm of the craze for video entertainment, a trend (or even municipal rules in some cases) for people to stay away from physical stores, and a surge of e-commerce activity to bring more buying “shows” online.

Now, a startup and app called Popshop Live, which has approached this concept with a new twist — a standalone business that taps into the millennial taste for shopping from smaller and more edgy brands and individuals as much as bigger retailers — is today announcing some funding as it finds a lot of traction with sellers, shoppers and the media world at large.

The startup has closed a Series A of around $20 million (the startup is not disclosing the exact amount but a source very close to the deal confirmed this figure), at a valuation of about $100 million.

The round is being led by Benchmark, with participation also from TQ Ventures (Andrew Marks, Schuster Tanger, and Scooter Braun’s firm), Mantis VC (The Chainsmokers’ VC vehicle), Access Industries and SV Angel as well previous backers Floodgate, Abstract Ventures and Long Journey Ventures who were in Popshop’s seed round in July 2020. Individual investors in this latest Series A include Sophia Amoruso, Baron Davis, Jim Lanzone, Kevin Mayer, Vivi Nevo, Michael Ovitz, Hailey Bieber and Kendall Jenner. Yep… sounds like Popshop has popped, at least with the high-profile set.

But wait… there’s more!… as the late night shopping advertorials love to say. The funding is coming on the heels of the company pulling in some impressive numbers on the back of its livestreaming format. Sellers on Popshop Live are seeing gross merchandise value of $500,000 and more, with 80% of customers returning within 30 days to buy more.

Popshop is not disclosing how many sellers are now on its platform, but says that the figure went up by 500% in the last three months. They include names like 3D Retro, JapanLA, Earthing.VIP, Kettle & Fire and Mall of America, as well as others you may not know but might love the names anyway: they include “Giant Robot” and “EmoWeasel”. (Now who wouldn’t want to buy an old Def Leppard t-shirt from Giant Robot?)

Founded by Danielle Li, who goes by Dan Dan (pictured, right), Popshop lives in the same segment of e-commerce as Depop, the London-based peer-to-peer shopping platform that recently got acquired by Etsy for $1.625 billion.

Like Depop, the ethos of Popshop (funny that the two rhyme with each other) is based around a mix of interesting items, sold by equally interesting people, with some socialzing thrown in for good measure by way of a stream of chat that runs alongside the selling videos, and of course an algorithmic feed that lets you watch show, after show, after show, as you swipe into the night.

The effect is somewhere between diverting entertainment and practical platform for purchasing, and I’m going to be honest, you could imagine it living very well as a feature on an app like Snapchat or Instagram. (I’m guessing that these sites will also try to build something like this, if not try to buy Popshop outright.)

It’s an interesting turn, given how one doesn’t think of channels like HSN and QVC as anything other than uncool, the domain of the middle-aged middle-class everyman, not… Kendall Jenner.

But the idea of more dynamic, streamed sales targeting a much younger demographic has precedent of course: there is YouTube and is massive culture of influencers using the platform to plug brands and products; and Twitch following swiftly behind with its livestreamed, often-janky but very fun productions crafted by the individuals starring in them. And of course, Amazon has long been trying to tap into that (for years, we suspect), most recently incorporating a way for influencers to use its Amazon Live platform, as its own streamed selling show format is called, to sell wares to people.

And there is China — which, with its hugely popular apps TikTok and Wechat (whose features get shamelessly copied by Western counterparts), has clearly become the newest pacemaker for where things are going in the world of apps, and consumer tastes.

The idea with Popshop is that it’s found an audience for this particular genre among younger users in the West, and that it is showing signs of  staying power that will transcend our current “new normal” as everyone loves to call it.

“Livestream commerce is not just a trend in China and through the pandemic, it is an emerging multi-billion-dollar phenomenon whose growth is accelerating every day,” said Benchmark’s Matt Cohler (who is a board member now of the startup). ““Dan Dan has created something fundamentally new, unbounded, and powerful. Her tenacity and commitment to her vision of creating a marketplace for culture is singular.”

And to be clear, it’s not just working with quirky retailers and individuals but the more traditional stores and environments that used to welcome younger shoppers but haven’t been able to.

“Popshop Live was a valuable alternative shopping platform as traditional in-person retail halted during the pandemic,” added Jill Renslow, EVP of business development and Marketing at Mall of America. “Even as the world continues to open up and we welcome shoppers back to Mall of America, we plan to continue live steam shopping to reach new customers in a unique way.”

Popshop said that the funding in part will be used to triple its team, which currently numbers 30. And it’s kicking that off with some interesting hires. Jason Droege, who founded and ran Uber Eats, is joining to head growth strategy; and Bangaly Kaba, who was previously at Instacart as VP of product and Instagram as head of growth, is coming on to build out Popshop’s product.

“There are few new products that seem magical the first time you use them,” said Droege in a statement. “Popshop is a totally new take on content and retail and I’m excited to scale it to new sellers and new categories.”

“Bangaly and Jason are forces to be reckoned with and we’re thrilled to welcome them to our team,” added Li. “Their combined expertise, along with that of our new backers, will accelerate the expansion of our platform across geographies, verticals and product features.” I’ll hopefully talk to Li later and update this with more from her.

News: Kenya’s MarketForce raises $2M, plans to focus on its B2B retail marketplace RejaReja

A 2016 study by global consultancy PwC states that an estimated 90% of sales in Africa’s major economies come through informal channels like markets and kiosks. In sub-Saharan Africa, 90% of these household retail transactions are carried out via a network of about 100 million MSMEs.  Africa’s retail payments, mostly cash-based, is expected to reach

A 2016 study by global consultancy PwC states that an estimated 90% of sales in Africa’s major economies come through informal channels like markets and kiosks. In sub-Saharan Africa, 90% of these household retail transactions are carried out via a network of about 100 million MSMEs

Africa’s retail payments, mostly cash-based, is expected to reach $2.1 trillion by 2025. Kenya’s MarketForce wants to digitize a large portion of them. Today, the B2B retail end-to-end distribution platform is announcing the close of its $2 million pre-Series A round.

The investors who took part in this round include existing ones — P1 Ventures and Y Combinator, and new ones like Launch Africa, V8 Capital, Future Africa, GreenHouse Capital, Rebel Fund, Remapped Ventures, and some unnamed angel investors.

MarketForce has raised a total of $2.5 million, which includes its $350,000 seed round last year and $150,000 check from Y Combinator as part of the accelerator’s Summer 2020 batch

Tesh Mbaabu and Mesongo Sibuti founded MarketForce in 2018. The founders wanted to solve the fragmentation issue they noticed among small retail shops and their distribution networks. In addition, these shops are often used as points for offering financial services to the everyday Kenyan. Thus, MarketForce’s play enables the optimized distribution of FMCG goods and financial services through this network of agents.

It was this business that got the startup into Y Combinator. But upon graduation, MarketForce decided to tests its hands on another product — RejaReja, a B2B e-commerce marketplace for merchants.

RejaReja was launched in December 2020. The platform helps informal retail merchants buy and sell FMCGs and digital financial services. With RejaReja, MarketForce joins a growing list of startups like TradeDepot and Sokowatch trying to revamp supply-chain markets for Africa’s informal retailers.

RejaReja

A RejaReja customer

RejaReja offers next-day delivery for hundreds of SKUs from a handful of FMCG brands. Though the trademark MarketForce retail distribution product is still very much thriving, RejaReja is where the founders think most of the company’s best opportunities lie.

“We’ve run both models simultaneously and we’ve seen much faster traction on the e-commerce side of the marketplace. We’re investing more and more resources into that, and the pre-Series A round was raised to focus on scaling that platform,” CEO said to TechCrunch.

Last month, MarketForce acquired another Kenyan retail platform Digiduka. The platform allows informal retailers to resell digital services like airtime, electricity tokens, and bill payments. Digiduka’s acquisition saw that it was fully integrated into RejaReja, which now provides a wallet for retailers to act as agents and collect mobile money and bank payments via mobile app, WhatsApp bots or USSD shortcodes.

MarketForce’s RejaReja runs an asset-light model where it doesn’t own capital assets like warehouses and delivery trucks. Most of the assets are provided by the company’s partners (distributors, manufacturers, and third-party logistics providers) who lease their assets to fulfil orders.

Kiosks using RejaReja have access to various SKUs through an app and can place orders on it. And based on their ordering habits, MarketForce can extend working capital loans to them.

With this round of funding, MarketForce plans to launch RejaReja in Nigeria and scale up the product across more towns in East Africa. The startup has a presence in Kenya, Uganda, and Tanzania, where over 15,000 retail customers use RejaReja to process thousands of orders daily.

On the other hand, MarketForce’s trademark SaaS product has garnered over 10,000 monthly active users despite giving RejaReja a year headstart. These users have performed 300,000 transactions worth more than $500 million since its launch in 2018 MarketForce clients include Pepsi, Safaricom, Fort Beverages, Lami, Platinum Credit, among others.

“Our clients and partners understand MarketForce’s power to increase sales performance and productivity across markets and industries,” CTO Mesongo said in a statement. “We are building the operating system for retail distribution in Africa, and we have the right combination of technology and team to make our Pan-African vision a reality.”

With computer science degrees, the founders said it was a struggle to scale MarketForce initially. And though they lacked experience and expertise in fintech or e-commerce before launching the company, they have compensated for that gap by making good hires.

“Retail distribution is a very hardcore business so getting the right talent, the right people who understand the traditional elements in the business but are also willing to innovate and revolutionize the space has also been interesting for us,” the CEO said.

Another challenge the company faced in its early years was that it took a while for partners to get on board because they didn’t understand how MarketForce would operate without owning warehouses and logistics. But over time, as the company generated value to its partners, orders and revenue have started to increase rapidly, with the latter metric recording a 100% month-on-month growth, according to Mbaabu.

“…MarketForce has proven that they know how to leverage the entire retail supply chain as a gateway for digital payments. Their organic, as well as acquisition-driven growth and expansion strategy thus far, has proven that their understanding of unit economics and marginal customer acquisition costs is solid. As a pan-African fintech company, they are very well positioned to tap into the $700 billion that gets transacted in this space every year,” managing partner at Launch Africa, Zachariah George, said in a statement.

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