Yearly Archives: 2021

News: Indian fintech Slice launches $27 credit limit cards to tap 200 million users

Even as there are hundreds of millions of Indians who have bank accounts, only about 30 million of them have credit cards. The adoption rate of the plastic card has largely remained stagnant in the South Asian nation for the last few years. The relatively young credit-rating system in India covers only a tiny fraction

Even as there are hundreds of millions of Indians who have bank accounts, only about 30 million of them have credit cards. The adoption rate of the plastic card has largely remained stagnant in the South Asian nation for the last few years.

The relatively young credit-rating system in India covers only a tiny fraction of the nation’s population. And banks neither have sophisticated underwriting systems nor the risk appetite to make any attempts to move the needle.

Slice, a Bangalore-based startup, believes it has found the solution. The startup, which has years of experience in issuing its cards to young professionals with no traditional jobs, said on Wednesday it’s launching a card with 2,000 Indian rupees ($27) as the default limit to tap the nation’s potential addressable market of 200 million individuals.

Rajan Bajaj, founder and chief executive of Slice, said the startup’s new credit limit card — considerably lower than industry’s lowest of about $270 — is aimed at those who don’t have a great credit score — or any score — and slowly help them build it.

The startup, which has been lately disbursing as many as 100,000 new super cards — its marquee offering — to users each month, is not charging any joining fee or annual fee with its new card and is offering the same benefits as its super card.

Bajaj said the startup is able to offer this card to users because it has spent years building its own credit underwriting system that supports this.

“In the last few years, we have actively invested in building a strong risk infrastructure by leveraging data science. Without robust risk management capabilities, it’s impossible to scale such a business and make such a truly inclusive product. But once the capability is built, no one can take the growth away from you. Currently, with a 50% m-o-m growth, our NPA is still less than 2%, a validation of our superior credit underwriting capabilities.”

Rajan said the startup arrived at the $27 figure because it believes this amount “still allows users to make meaningful transactions,” adding that by properly utilizing this limit and paying on time, users can instantly get approved for higher limits.

“We are confident this will encourage users to provide us with extra information that we need to increase their credit limit,” he told TechCrunch in an interview.

The startup, which raised $20 million in a financing round two months ago, is hoping to issue about 1 million of these new cards to users by the end of March next year.

It may raise more, soon. Investors are chasing the startup to finance a new round of about $100 million at a significantly higher valuation than that of its previous round. Rajan declined to comment on fundraise talks.

News: New IBM Power E1080 server promises dramatic increases in energy efficiency, power

We know that large data centers running powerful servers use vast amounts of electricity. Anything that can reduce consumption would be a welcome change, especially in a time of climate upheaval. That’s where the new IBM Power E1080 server, which is powered by the latest Power10 processors, comes into play. IBM claims it can consolidate

We know that large data centers running powerful servers use vast amounts of electricity. Anything that can reduce consumption would be a welcome change, especially in a time of climate upheaval. That’s where the new IBM Power E1080 server, which is powered by the latest Power10 processors, comes into play.

IBM claims it can consolidate the work of 126 competitive servers down to just two E1080s, saving 80% in energy costs, by the company’s estimation. What’s more, the company says, “The new server has set a new world record in a SAP benchmark that measures performance for key SAP applications, needing only half the resources used by x86 competitive servers to beat them by 40%.”

Patrick Moorhead, founder and principal analyst at Moor Insight & Strategy, who closely follows the chip industry, says that the company’s bold claims about what these systems can achieve make sense from a hardware design perspective. “The company’s claims on SAP, Oracle and OpenShift workloads pass initial muster with me as it simply requires less sockets and physical processors to achieve the same performance. These figures were compared to Intel’s Cascade Lake that will be replaced with Sapphire Rapids (in the future),” he said.

Steve Sibley, vice president and business line executive in the Power Systems Group at IBM, says that the new server (and the Power10 chip running it) have been designed for customers looking for a combination of speed, power, efficiency and security. “If you look at what we deliver here with scale and performance, it gives customers even more agility to respond quickly to scale to their highest demands,” he said.

To give customers options, they can buy E1080 servers outright and install them in a company data center. They can buy server access as a service from the IBM cloud (and possibly competitor clouds) or they can rent the servers and install them in their data centers and pay by the minute to help mitigate the cost.

“Our systems are a little bit more expensive on what I call a base cost of acquisition standpoint, but we allow customers to actually purchase [E1080 servers] on an as-a-service basis with a by-the-minute level of granularity of what they’re paying for,” he said.

What’s more, this server, which is the first to be released based on the Power10 chip, is designed to run Red Hat software under the hood, giving the company another outlet for its 2018 $34 billion acquisition.

“Bringing Red Hat’s platform to this platform is a key way to modernize applications, both from just a RHEL (Red Hat Enterprise Linux) operating system environment, as well as OpenShift (the company’s container platform). The other place that has been key with our Red Hat acquisition and our capitalizing on it is that we’re leveraging their Ansible projects and products to drive management and automation on our platform, as well,” Sibley explained.

Since Arvind Krishna took over as CEO at IBM in April 2020, he has been trying to shift the focus of the company to hybrid computing, where some computing exists in the cloud and some on prem, which is the state many companies will find themselves in for many years to come. IBM hopes to leverage Red Hat as a management plane for a hybrid environment, while offering a variety of hardware and software tools and services.

While Red Hat continues to operate as a standalone entity inside IBM, and wants to remain a neutral company for customers, Big Blue is still trying to find ways to take advantage of its offerings whenever possible and using it to run its own systems, and the E1080 provides a key avenue for doing that.

The company says that it is taking orders for the new servers starting immediately and expects to begin shipping systems at the end of the month.

News: Geely’s ride-hailing unit Cao Cao Mobility raises $589M Series B to upgrade tech and expand fleet

Cao Cao Mobility, the ride-hailing unit of Chinese automaker Geely Automobile Holdings, has announced a $589 million (RMB 3.8 billion) Series B raise that the company says will help it upgrade its technology and expand its fleet, according to a statement released by the company (in Chinese). The raise, which Cao Cao announced on Monday,

Cao Cao Mobility, the ride-hailing unit of Chinese automaker Geely Automobile Holdings, has announced a $589 million (RMB 3.8 billion) Series B raise that the company says will help it upgrade its technology and expand its fleet, according to a statement released by the company (in Chinese).

The raise, which Cao Cao announced on Monday, brings the company’s total funding to around $773.2 million (RMB 5 billion). Suzhou Xiangcheng Financial Holding Group, an investment company backed by the Xiangcheng district government of Suzhou, led the round along with Suzhou High-Speed Rail New City Group and three other state-controlled enterprises.

This raise comes amid troubles for Cao Cao’s biggest competitor, Didi Global, the Chinese ride-hailing app that’s currently under cybersecurity investigation by the Chinese government and has been temporarily removed from Chinese app stores causing stocks to plummet. Didi has been a ride-hailing staple in China, so any setbacks can create a vacuum that others in the space will try to fill.

Cao Cao, which is currently available in 62 cities in China, saw ride volume increase 32% in July, the same month Didi was taken down from app stores in China. Meituan, China’s e-commerce giant, also saw a 24% ride increase in July, according to the Ministry of Transport. However Meituan and Amap, Alibaba’s ride-hailing and navigation unit, are being criticized alongside Didi by the Chinese government for “disrupting fair competition and hurting the interests of drivers and passengers,” reports Bloomberg.

As all of the other players in the ride-hailing sphere struggle under government scrutiny, Cao Cao is positioned for further growth and a larger market share, as long as it is found to be playing fair.

News: Indonesia-focused Intudo Ventures closes $115M third fund

Intudo Ventures, the “Indonesia-only” investment firm, announced today it has closed its third fund, totaling $115 million. Called Intudo Ventures Fund III, it was raised in less than three months and oversubscribed. Fund III’s limited partners include Black Kite Investments, the family office of Singaporean businessman Koh Bon Hwee; Wasson Enterprises, the family office of

Intudo Ventures, the “Indonesia-only” investment firm, announced today it has closed its third fund, totaling $115 million. Called Intudo Ventures Fund III, it was raised in less than three months and oversubscribed.

Fund III’s limited partners include Black Kite Investments, the family office of Singaporean businessman Koh Bon Hwee; Wasson Enterprises, the family office of former Walgreens Boots Alliance chief executive officer Greg Wasson; and PIDC, the investment arm of Taiwan-based retail conglomerate Uni-President Enterprises Corp. Other LPs include more than 30 Indonesian families and their conglomerates; over 20 leading global funds and managing partners; and more than 10 founders of tech unicorns.

Intudo founding partners Patrick Yip and Eddy Chan launched the firm in June 2017 as the first Indonesia-only venture capital firm, with a debut fund of $10 million. At first, many people were dubious that a country-specific fund focused on early-stage Indonesian companies would take off, especially since Yip and Chan wanted to build a small portfolio and work closely with startups.

Then in 2019, Intudo closed its $50 million second fund with LPs including Founders Fund, which Chan said helped validate its mission. Portfolio companies from its first two funds include Pintu, TaniHub Group and Gredu.

At the beginning, “when we said we were going to raise $10 million, we got laughed out of the room by many managers, but four years into it, we’re running roughly $200 million dollars,” he told TechCrunch. “It shows that for the right markets, hyperlocal is the way to go.”

 

For its third fund, Intudo intends to invest in about 12 to 14 startups, in sectors like agriculture, B2B and enterprise, education, finance and insurance, healthcare and logistics. Initial check sizes will range from $1 million to $10 million. Leading early-stage and Series A rounds will continue to be Intudo’s core focus, but it also plans to invest in Series B and C rounds for companies from its first two funds.

Unlike many funds that have a handful of anchor investors, all of Intudo’s limited partners are capped at 10% of the total fund size so it can maintain its independent investment thesis and ensure all LPs are treated equally.

“I think 10% is a nice number, where it signals to the founder that we are doing what’s best for their company and not for one special interest group,” said Chan.

The firm will look for companies with competitive moats, like strong intellectual property or deep tech. It also looks for companies that operate in heavily-regulated sectors that are difficult for competitors to enter.

Chan pointed to crypto-exchange Pintu as a good example of Intudo’s investment thesis.

“Everyone was like, you invested in this because it’s trendy, but you have to understand that we met the founder when Bitcoin had dropped down to $6,000. When we gave him the term sheet, six months later in March 2019, Bitcoin was at $3,000,” he said. “The moral of the story is we knew the founder was legit and we were able to pick up all the best talent because you can’t go to a lot of major unicorns to work on crypto.”

Many of Intudo’s portfolio founders are pulkam kampung, or Indonesians who have studied and worked overseas, but returned to launch companies, and it runs a program called Pulkam S.E.A. Turtle Fellowship to mentor aspiring founders. One-third of the deals from Intudo’s first two funds were sourced from universities and the tech community in the United States.

Intudo works closely with founders after signing checks. For example, all of its companies have made a commercial deal sourced through the firm’s network before receiving an investment. Its country-specific approach is also an advantage during the pandemic, because Intudo can continue to hold in-person meetings with founders on an almost weekly basis.

“The founder community has obviously gone through a tough time this year and last year due to COVID,” said Yip. “A lot of these founders needed to make course adjustments and corrections to their business plans. I think our role as an in-market, involved investor has been even more enhanced. A lot of the companies that have gone under, they did not have an in-country partner from the get-go.”

He added, “I think our involved approach and having a concentrated portfolio is something that is appreciated by the founder community as well, so that’s definitely something we intend to rinse and repeat going into Fund III.”

07

News: E-commerce aggregator Rainforest raises $20M just months after its last funding

Four months after its last funding announcement, Singapore-based e-commerce aggregator Rainforest has closed a $20 million pre-Series A round led by Monk’s Hill Ventures. Other participants included January Capital, Crossbeam Venture Partners, Amasia and Lo & Behold Group, along with returning investors Nordstar and Insignia Venture Partners. Rainforest announced in May that it had raised

Four months after its last funding announcement, Singapore-based e-commerce aggregator Rainforest has closed a $20 million pre-Series A round led by Monk’s Hill Ventures. Other participants included January Capital, Crossbeam Venture Partners, Amasia and Lo & Behold Group, along with returning investors Nordstar and Insignia Venture Partners.

Rainforest announced in May that it had raised $6.55 million in equity and a $30 million debt facility to fund acquisitions. The company says its latest raise means it now has more than $50 million to spend on acquiring e-commerce brands.

Founded by former Carousell and Fave executives, Rainforest buys mostly Asia-based Amazon brands and wants to become the e-commerce version of consumer goods conglomerate Newell Brands.

Co-founder and chief executive officer J.J. Chai told TechCrunch in an email that Rainforest raised funding again because it’s doubled its portfolio since the last round and also has “a number of sizable acquisitions in the pipeline.” The company originally intended to raise about $8 million to $12 million to add to its seed round, but increased that amount to $20 million because of investor interest, he added. In addition to brand acquisitions, the funding will also be used on hiring and building its tech infrastructure.

Chai said Rainforest raised only equity this time because it hasn’t finished using the debt facility it got from Accial earlier this year.

Since launching in January 2021, Rainforest has acquired six brands, including one from China for $3.6 million, marking its first foray into the country, and plans to triple its brand portfolio by the end of this year. After buying brands, Rainforest scales them up through inventory management, cost optimization and expansions into new marketplaces and distribution channel. The company claims its portfolio brands have seen over 50% improvement in annual growth rates after their acquisitions.

Rainforest also announced it has hired Yev Ivanko, previously co-founder and CEO at NimbleSeller, as its vice president of acquisitions, and Christine Ng, who has worked in marketing and branding at Sephora, ShopStyle, Luxola and Shopbop, as its new vice president of brands.

News: UK’s Marshmallow raises $85M on a $1.25B valuation as its more inclusive take on car insurance passes 100k users

Marshmallow — a U.K.-based car insurance provider that has made a name for itself in the market by providing a new approach to car insurance aimed at using a wider set of data points and clever algorithms to net a more diverse set of customers and provide more competitive rates — is announcing a milestone

Marshmallow — a U.K.-based car insurance provider that has made a name for itself in the market by providing a new approach to car insurance aimed at using a wider set of data points and clever algorithms to net a more diverse set of customers and provide more competitive rates — is announcing a milestone today in its life as a startup, as well as in the bigger U.K. tech world.

The London company — co-founded by identical twins Oliver and Alexander Kent-Braham and David Goaté — has raised $85 million in a new round of funding. The Series B valuation is significant on two counts: it catapults Marshmallow to a “unicorn” valuation above $1 billion — specifically, $1.25 billion; and Marshmallow itself becomes one of a very small group of U.K. startups founded by Black people — Oliver and Alexander — to reach that figure.

(To be clear, Marshmallow describes itself as “the first UK unicorn to be founded by individuals that are Black or have Black heritage”, although I can think of at least one that preceded it: WorldRemit, which last month rebranded to Zepz, is currently valued at $5 billion; co-founder and chairman Ismail Ahmed has been described as the most influential Black Briton.)

Regardless of whether Marshmallow is the first or one of the first, given the dearth of diversity in the UK technology industry, in particular in the upper ranks of it, it’s a notable detail worth pointing out, even as I hope that one day it will be less of a rarity.

Meanwhile, Marshmallow’s novel, big-data approach and successful traction in the market speak for themselves. When we covered the company’s most recent funding round before this — a $30 million raise in November 2020 — the startup was valued at $310 million. Now less than a year later, Marshmallow’s valuation has nearly quadrupled, and it has passed 100,000 policies sold in its home country, growing 100% over the last six months.

The plan now, Oliver told me in an interview, will be to deepen its relationships with customers, in part by providing more engagement to make them better drivers, but also potentially selling more services to them, too. In this, the startup will be tapping into a new approach that other insurtech startups are taking as they rethink traditional insurance models, much like YuLife is positioning its life insurance products within a bigger wellness and personal improvement business. Currently, the average age of Marshmallow’s customers is 20 to 40, Oliver said — and there are thoughts of potentially new products aimed at even younger users. That means there is long-term value in improving loyalty and keeping those customers for many years to come.

Alongside that, Marshmallow will also use the funding to inch closer to its plan to expand to markets outside of the UK — a strategy that has been in the works for a while. Marshmallow talked up international expansion in its last round but has yet to announce which markets it will seek to tackle first.

Insurance — and in particular insurance startups — are often thought of together with fintech startups, not least because the two industries have a lot in common: they both operate in areas of assessing and mitigating risk and fraud; they are in many cases discretionary investments on the part of the customers; they are both highly regulated and require watertight data protection for their users. Perhaps because so much of the hard work is the same for both, it’s not uncommon to see services built to serve both sectors (FintechOS and Shift Technology being two examples), for fintech companies to dabble in insurance services, and so on.

But in reality, insurance — and specifically car insurance — has seen a massive impact from Covid-19 unique to that industry. Separate reports from EY and the Association of British Insurers noted that 2020 actually saw a lift for many car insurance companies: lockdowns meant that fewer people were driving, and therefore fewer were getting into accidents and making less claims. 2021, however, has been a different story: new pricing rules being put into place will likely see a number of providers tip into the red for the year. And the Chartered Insurance Institute points out that will also be worth watching to see how the low use of cars in one year will impact use going forward: some car owners, especially in urban areas where keeping a car is expensive, will inevitably start to question whether they need to own and insure a car at all.

All of this, ironically, actually plays into the hand of a company like Marshmallow, which is providing a more flexible approach to customers who might otherwise be rejected by more traditional companies, or might be priced out of offerings from them. Interestingly, while neobanks have definitely spurred more traditional institutions to try to update their products to compete, the same hasn’t really happened in insurance — not yet, at least.

“We started with the idea of the power of data and using a wider range of resources [than incumbents], and using that in our pricing led us to be able to offer better rates to more people,” Oliver said, but that hasn’t led to Marshmallow seeing sharper competition from older incumbents. “They are big companies and stuck in their ways. These companies have been around for decades, some for centuries. Change is not happening quickly.”

That leaves a big opening for companies like Marshmallow and other newer players like Lemonade, Hippo and Jerry, and a big opening for investors to back new ideas in an industry estimated to be worth $5 trillion.

“The traction the team has achieved demonstrates the demand for a new kind of insurance provider, one that focuses more on consumer experience and uses the latest technology and data to give fair prices,” said Eileen Burbidge, a partner at Passion Capital, in a statement. “We’ve been proud to support the team’s ambitions since the start, and now look forward to its next chapter in Europe as it continues its mission to change the industry for the better.”

News: Daily Crunch: Hyundai to provide hydrogen fuel cell versions of all commercial vehicles by 2028

Hello friends and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package.

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Hello and welcome back to the Daily Crunch for Tuesday, September 7, 2021! Your regular host Alex Wilhelm is AFK for the next few days, so I (Greg Kumparak) will be handling his newsletter duties. Alex may be smarter, nicer and generally a better human than I am, but I’m at least more … well, more not currently on vacation. I’ll do my best.

Most of TechCrunch took a lonnnnng weekend (Labor Day + a surprise all-company holiday bestowed upon us by the higher-ups to celebrate the arrival of new even-higher-ups), so let’s check in on what’s happened since Alex last wrote.

The TechCrunch Top 3

  • ProtonMail forced to log a user’s IP: Privacy-minded email service ProtonMail does more than most alternatives to keep user data away from prying eyes, but it’s not going to break the laws of its home country of Switzerland to do it. Last week a story broke about ProtonMail being pushed by French authorities to reveal the IP of a French activist; it didn’t initially comply, but had to once that request was rerouted “to Swiss police via Europol.” The whole story is an evolving back-and-forth that has grown too complicated to wrap up in a single paragraph, so dive into the linked story for all the details.
  • VW’s autonomous driving efforts move forward: Volkswagen’s commercial vehicle arm has been working with autonomous driving tech company Argo AI, and the pair showed off the mostly final version of its first test vehicle over the weekend. While there’s no shortage of in-the-works autonomous cars out there, Argo AI is one to watch here; the company is also working with Ford on a self-driving initiative for Lyft, with Argo AI’s valuation said to have cracked $12 billion back in July.
  • Hyundai goes heavy on hydrogen: Have doubts about hydrogen as the fuel source of the future? Hyundai seemingly does not — or, at least, it’s hedging its bets. The South Korean company announced this morning that it’ll be making hydrogen fuel cell versions of all of its commercial vehicles by 2028. It’ll keep working on electric vehicles in parallel, but says it hopes to make hydrogen cost-competitive with EV batteries by 2030.

Startups/VC

We spent a good chunk of last week covering Y Combinator’s Demo Day, where hundreds of startups (seriously, hundreds!) debuted to an audience of investors. It’s gotten big enough that Demo Day has become Demo Days; if you haven’t already, check out our coverage of Day One here, and Day Two here.

  • OLIO raises $43M to help fight food waste: Got food to spare? Snap a picture of the food, share it with your neighbors and hopefully don’t let it go to waste. A super nice idea, but can it be a big business? Mike Butcher has the details on how its founders — and its bevy of investors — expect it to get there.
  • Africa’s biggest Series A: Tage Kene-Okafor has the details about some massive milestones from African fintech company Wave — it just raised the largest Series A ($200 million) to date in Africa, and, in doing so with a valuation of $1.7 billion, has become what Tage says is Francophone (French-speaking) Africa’s first unicorn.
  • Homage raises $30M for at-home care: Homage, a company out of Singapore that focuses on making it easier to get a caregiver, nurse or doctor to your home, announced this week that it raised $30 million. Considering that no one wants to go sit in a potentially crowded waiting room to see a doctor right now, I have to figure that in-home care is having quite the moment.

A founder’s guide to effectively managing your options pool

“In today’s cash-rich environment, options are more valuable than cash,” says Allen Miller, a principal at Oak HC/FT.

“In turn, managing your option pool may be the most effective action you can take to ensure you can recruit and retain talent.”

In an article squarely aimed at early-stage founders, Miller shares best practices for protecting your option pool, lists the mistakes many founders make and offers multiple tips for course-correcting “if you made mistakes early on.”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

  • The time Animoto almost brought AWS to its knees: Having a product so successful that it makes Amazon’s cloud infrastructure sweat is kind of a nice problem to have, if only once it’s over. The lovely Ron Miller tells that story this week from the perspective of Animoto, which saw its bandwidth-intensive user base explode from 25,000 to 250,000 pretty much overnight in 2008, making even AWS creak a bit.
  • Hulu bumps up the price: The bad news? Hulu is bumping up the price of its on-demand plans. The less bad news? It’s not nearly as big of a bump as the one Hulu’s live TV service got back in 2019, which jumped from $35 to $55 over just a few months. Both the ad-supported and no-ad versions of Hulu will jump up one dollar, to $7 per month and $13 per month respectively. Expect the price hike to go live on October 8 of this year and apply to both existing and new subscribers.
  • Apple’s next event: It’s September, which usually means a new iPhone is about to be announced … and sure enough, Apple just sent out invites for an event on September 14. What’ll change this time around? The rumor mill says to expect a better, faster-refreshing display … but as always, we’ll have all the news up on TechCrunch the second it breaks.

TechCrunch Experts: Growth Marketing

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Image Credits: SEAN GLADWELL (opens in a new window) / Getty Images

TechCrunch wants you to recommend growth marketers who have expertise in SEO, social, content writing and more! If you’re a growth marketer, pass this survey along to your clients; we’d like to hear about why they loved working with you.

If you’re curious about how these surveys are shaping our coverage, check out this interview Anna Heim did with MuteSix, “Performance marketing agency MuteSix bets on content and data to boost DTC e-commerce.”

News: Meet retail’s new sustainability strategy: Personalization

Reducing waste is key to meeting environmental milestones, and some retail firms have narrowed in on a unique approach to minimize what their customers throw away: personalization.

Sindhya Valloppillil
Contributor

Sindhya Valloppillil is the founder and CEO of Skin Dossier, a venture partner at Next Gen Ventures, a freelance writer and formerly a beauty industry executive and marketing professor.

We have been raised to believe in recycling, but it has mostly been a sham — only 9% of all plastic waste produced in 2018 was recycled. The beauty industry produces over 120 billion units of packaging every year, little of which is recycled. Globally, an estimated 92 million tons of textile waste ends up in landfills.

Reducing waste is key to meeting environmental milestones, and some retail firms have narrowed in on a unique approach to minimize what their customers throw away: personalization. Accurate personalization can guide consumers to the right products, reducing waste while increasing conversion and loyalty.

Reducing waste is key to meeting environmental milestones, and some retail firms have narrowed in on a unique approach to minimize what their customers throw away: personalization.

For big brands and retailers, personalization is expected to be the top category for tech investment this year. Moreover, personalization holds high appeal, with 80% of survey respondents indicating they are more likely to do business with a company if it offers personalized experiences and 90% indicating that they find personalization appealing, according to a survey by Epsilon.

Startups that deliver sustainable personalization solutions that also improve business for retailers and brands fall into three categories:

  • AR virtual try-on with shade matching.
  • Advanced virtual fitting rooms with VR/AR for fashion.
  • Smart packaging with IoT and distributed ledger technology.

AR virtual try-on with shade matching

Faces are easy to map, since it’s not difficult to virtually place a lipstick color on a face, but using AR and AI to recommend skin-tone-matching makeup products has been challenging for many AR virtual try-on companies. “I’ve been searching for an intuitive foundation-shade-finder tool since launching Cult Beauty in 2008, and nothing has lived up to the experience of having a professional match you in daylight until I discovered MIME,” says Alexia Inge, founder of Cult Beauty. “There are so many variables like light, skin tones, prevalent undertones, device, screen, OS, formula density, formula oxidation, as well as preferences for coverage levels, finish, brand and skin type,” she says.

MIME founder and CEO Christopher Merkle said, “Virtual try-on has exploded in the past few years, but for color cosmetics, the technology doesn’t help solve the primary customer pain point: shade matching. From day one, I decided to focus our company’s R&D efforts exclusively on color accuracy. I want to make sure that when the consumer receives their foundation or concealer in the mail, it’s the perfect shade once applied to their skin.”

MIME’s Shade Finder AI allows consumers to take a photo of themselves, answer a few questions, then get matched with a makeup color that pairs with their skin tone. MIME helps retailers and brands increase their online and in-store purchase conversion by up to five times. More than 22% of beauty returns are due to poor customer color purchases, but Merkle says MIME can get returns as low as 0.1%.

News: Aerospace primes Northrop, Lockheed join in Orbit Fab’s over $10M funding round

San Francisco-based startup Orbit Fab wants to be the go-to source for orbital refueling, and now it has raised over $10 million in its quest to get there. The money will go toward funding a refueling trial that’s due to launch as early as the end of 2022, in which the company plans to send

San Francisco-based startup Orbit Fab wants to be the go-to source for orbital refueling, and now it has raised over $10 million in its quest to get there. The money will go toward funding a refueling trial that’s due to launch as early as the end of 2022, in which the company plans to send to space two refueling shuttles that will repeatedly perform a three-step dock, transfer fuel and undock process.

The round was led by Asymmetry Ventures, with participation from existing investor SpaceFund and new investors Marubeni Ventures and Audacious Venture Partners. Notably, both Northrop Grumman Corporation and Lockheed Martin Ventures also participated, the first time the two contractor-rivals have done an investment together, Orbit Fab co-founder Jeremy Schiel told TechCrunch.

“We are the tide that raises all boats,” Schiel said. “We don’t give either a competitive edge, but we can as a whole have better alternatives for sustainability in space.”

“Getting [the two primes] to play nice with each other,” as he put it, is key for the company, which wants to position itself as the favored source for space refueling. Orbit Fab, which was a finalist in our TechCrunch Disrupt Battlefield in 2019, has developed a refueling valve it calls RAFTI (Rapid Attachable Fluid Transfer Interface) — but this component must be installed before spacecraft leave Earth, which means that much of the buy-in from major customers like the aerospace contractors must occur before their satellites even enter orbit.

The idea is that spacecraft outfitted with RAFTI would be able to dock with one of Orbit Fab’s refueling shuttles, which would be positioned in low Earth orbit, geostationary orbit and eventually even cis-lunar space. By 2025, Schiel said he hopes every spacecraft will have a RAFTI on it. In the long-term, the company is thinking even bigger: producing fuel in-space, using material mined from asteroids.

“We want to be the Dow Chemical of space,” Schiel said. “We want to be the first customers for lunar miners, asteroid miners, buying up their material that they mined off those bodies, and then convert that to usable propellants that we can produce in-orbit.”

Orbit Fab says orbital refueling will be the bedrock of the burgeoning new space economy, in which goods and spacecraft will need to be transferred from one orbit to another (a maneuver that’s extremely fuel-intensive), or to build out supply chains to return resources to Earth.

“We want to be that supply chain of propellant,” Schiel added.

News: Twitter is testing big ol’ full-width photos and videos

Twitter is exploring ways to build a more visually immersive experience with its latest test, which brings edge-to-edge tweets to the app on iOS. Full-width images and videos track for the direction the company has shown some interest in going lately. Twitter introduced bigger images with improved cropping controls for its pair of mobile apps

Twitter is exploring ways to build a more visually immersive experience with its latest test, which brings edge-to-edge tweets to the app on iOS.

Full-width images and videos track for the direction the company has shown some interest in going lately. Twitter introduced bigger images with improved cropping controls for its pair of mobile apps earlier this year, making plenty of photographers and other visual artists happy that the social network was suddenly a much friendlier platform for sharing their work.

Now testing on iOS:

Edge to edge Tweets that span the width of the timeline so your photos, GIFs, and videos can have more room to shine. pic.twitter.com/luAHoPjjlY

— Twitter Support (@TwitterSupport) September 7, 2021

Twitter first tested the bigger photos and improved image previews in March before rolling them out broadly two months later, a short timeline we could see again if the test product sticks.

In the current test, tweets fill the full frame from left to right instead of being offset by a pretty large margin on the left. The changes result in much larger images and videos that look better in the feed and a cleaner, more modern design that doesn’t unnecessarily squish tweets to the right of users’ profile pictures.

In testing the feature, Twitter says that it wants to encourage users to have conversations across photos and videos, rather than focusing solely on text like the platform traditionally has. While the result looks like a win to us, any change to Twitter’s design is likely to inspire a vocal subset of users to hate-tweet about it for a day or so before forgetting the changes altogether.

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