Yearly Archives: 2021

News: We must subsidize and regulate space exploration

Space can and should be about much more than giving the 1% another Instagrammable moment and increasing the wealth of the billionaires who provide the service.

Joshua Jahani
Contributor

Joshua Jahani is a lecturer at Cornell University and New York University, and a board adviser at the investment bank Jahani and Associates specializing in the Middle East and Africa.

In 1989, Tim Berners-Lee invented the World Wide Web (popularizing the modern internet). He didn’t protect the technology because he wanted it to benefit us all. Three decades later, most of the power — and a lot of the profits — of the internet are in the hands of a few tech billionaires, and much of the early promise of the internet remains unfulfilled.

To avoid the same fate for space, we need to subsidize new players to create competition and lower costs, as well as regulate space travel to ensure safety.

Space matters. It could create countless jobs and fuel economies, and may even hold the solution to climate change. Investors can already see this, having poured billions into space companies in an industry with a potential market value of $1.4 trillion by 2030.

Space may seem too vast to be dominated by a few tech billionaires, but in 1989, so did the internet. We need to get this right, because from the mechanics and aerospace engineers to the marketing, information and logistics workers, the space industry could fuel global job creation and economic growth.

For that to happen, we need competition. What we have now is a few players operating perhaps for their founders’ benefits, not the world’s.

We should not repeat the mistakes we made with the internet and wait for the technology to be abused before we step in. For example, in the Cambridge Analytica scandal, a private technology company used weapons-grade social media manipulation to pursue their own profit (which is their obligation to their shareholders) but to society’s harm (which it is regulators’ job to protect).

In space, the stakes are even higher. They also affect all of humanity, not a few countries. There are environmental dangers (we are probing the carbon cost of “Earth” flights, but not space flights), and an accident, as well as leading to loss of life in space, could send fatal debris to Earth.

These dangers are not unforeseen. Virgin Galactic had its first fatality in 2014. A Space X launch puts out as much carbon dioxide as flying around 300 people across the Atlantic. Earlier this year, some unguided space debris from a Chinese rocket landed in the Maldives.

We should not wait until these accidents happen again — perhaps at a bigger scale — before we act.

Space tourism can and should be about much more than giving the 1% another Instagrammable moment and increasing the wealth of the billionaires who provide the service.

The space industry should be managed in a way that delivers the most good to the largest number of people. That starts with subsidies.

In short, we should treat space travel like any other form of transit. Making that sustainable economically will almost inevitably require some government intervention.

We have been here before: When the combination of air travel, highways and rising labor costs led the two largest railways in the United States to bankruptcy, the Nixon administration intervened and created Amtrak.

This wasn’t ideologically fueled (quite the opposite). This was a decision to make sure the U.S. reaped the economic benefits of interstate travel. Even though Amtrak remains unprofitable 50 years after its creation, it is a crucial piece of economic infrastructure upon which many other industries — as well as millions of individuals and families — rely.

We need to do the same with space travel. Very few individuals will benefit from what will be an uber-luxury segment of the travel market, with Virgin Galactic tickets predicted to cost $250,000 (and that is the entry-level space travel product; Virgin’s competitors are priced at multiples of that cost).

If we subsidize the industry now, while ensuring there are new competitors in space, we can ensure it hits a critical mass where all the broader benefits of space travel become a reality.

This will be much easier than waiting for monopolies to emerge and then trying to fight them (which is what the U.S. Federal Trade Commission is trying to do, decades too late, to Big Tech).

Space travel is not just hype or the plaything of billionaires. It is the final frontier, both physically and economically.

If we want it to be a success, we should learn from our successes and failures back on Earth and apply them to space now.

That means subsidies, support, regulation and safety. These things are important on Earth, but in space they are absolutely essential.

News: TikTok, influencers on the clock

Alex Wilhelm is on a well-deserved vacation this week, so for the Equity Wednesday deep dive, we took the conversation to Twitter Spaces.

Alex is on a well-deserved vacation this week, so for the Equity Wednesday deep dive, we took the conversation to Twitter Spaces. Danny, Mary Ann and Jonathan Metrick, the chief growth officer at Portage Ventures, dove into growth marketing. You can listen to the full episode on the Equity Podcast feed.

This conversation was spurred by the TechCrunch Experts project, where we’re looking for the best growth marketers for startups. Metrick was recommended to us in July (you can read his featured recommendation in our growth roundup) and we were eager to learn from his experience.

Help TechCrunch find the best growth marketers for startups.

Provide a recommendation in this quick survey and we’ll share the results with everybody.

In this conversation, we cover:

  • Influencers taking on the marketing world
  • The challenges marketers face with iOS 14
  • How Metrick sees trends developing geographically
  • What holiday advertising might look like in 2021
  • How to build a growth marketing team

Equity drops every Monday at 7:00 a.m. PST, Wednesday, and Friday at 6:00 a.m. PST, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts!

News: Dear Sophie: When can I apply for my US work permit?

My husband just accepted a job in Silicon Valley. His new employer will be sponsoring him for an E-3 visa. How soon can I apply for my U.S. work permit?

Sophie Alcorn
Contributor

Sophie Alcorn is the founder of Alcorn Immigration Law in Silicon Valley and 2019 Global Law Experts Awards’ “Law Firm of the Year in California for Entrepreneur Immigration Services.” She connects people with the businesses and opportunities that expand their lives.

Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies.

“Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says Sophie Alcorn, a Silicon Valley immigration attorney. “Whether you’re in people ops, a founder or seeking a job in Silicon Valley, I would love to answer your questions in my next column.”

Extra Crunch members receive access to weekly “Dear Sophie” columns; use promo code ALCORN to purchase a one- or two-year subscription for 50% off.


Dear Sophie,

My husband just accepted a job in Silicon Valley. His new employer will be sponsoring him for an E-3 visa.

I would like to continue working after we move to the United States. I understand I can get a work permit with the E-3 visa for spouses.

How soon can I apply for my U.S. work permit?

— Adaptive Aussie

Dear Adaptive,

Thanks for your question and congrats on the new employment opportunities for both you and your husband! Listen to my podcast episode on work permits, or Employment Authorization Documents (EADs) as they are officially known, to find out who qualifies for one, when you can apply for one, what you can do with one and how long it takes to get one.

You can apply for a work permit once you arrive in the United States in E-3 status (a professional work visa for Australians in the U.S.). It’s not possible to apply for a work permit at the consulate in Sydney when you apply for your E-3 visas. To do that, you will need to submit Form I-765 (Application for Employment Authorization) and supporting documents to U.S. Citizenship and Immigration Services (USCIS). If USCIS approves your application, you will not be able to start working until you receive the physical, plastic EAD card, which proves to prospective employers that you are authorized to work in the United States.

A composite image of immigration law attorney Sophie Alcorn in front of a background with a TechCrunch logo.

Image Credits: Joanna Buniak / Sophie Alcorn (opens in a new window)

How long will it take?

USCIS is currently backlogged and is taking about 11 months to process EAD applications. Since any mistakes or omissions in an EAD application can create further delays, I recommend hiring an immigration attorney to submit the application on your behalf. An immigration attorney can also discuss other options that could enable you to start working sooner.

News: Microsoft acquires video creation and editing software maker Clipchamp

Video editing software may become the next big addition to Microsoft’s suite of productivity tools. On Tuesday, Microsoft announced it’s acquiring Clipchamp, a company offering web-based video creation and editing software that allows anyone to put together video presentations, promos or videos meant for social media destinations like Facebook, Instagram, and YouTube. According to Microsoft,

Video editing software may become the next big addition to Microsoft’s suite of productivity tools. On Tuesday, Microsoft announced it’s acquiring Clipchamp, a company offering web-based video creation and editing software that allows anyone to put together video presentations, promos or videos meant for social media destinations like Facebook, Instagram, and YouTube. According to Microsoft, Clipchamp is a “natural fit” to extend its exiting productivity experiences in Microsoft 365 for families, schools, and businesses.

The acquisition appealed to Microsoft for a few reasons. Today, more people are creating and using video, thanks to a growing set of new tools that allow anyone — even non-professionals — to quickly and easily perform advanced edits and produce quality video content. This, explains Microsoft, has allowed video to establish itself as a new type of “document” for businesses to do things like pitch an idea, explain a process, or communicate with team members.

The company also saw Clipchamp as an interesting acquisition target due to how it combined “the simplicity of a web app with the full computing power of a PC with graphics processing unit (GPU) acceleration,” it said. That makes the software a good fit for the Microsoft Windows customer base, as well.

Clipchamp itself had built a number of online tools in the video creation and editing space, including its video maker Clipchamp Create, which offers features for trimming, cutting, cropping, rotating, speed control, and adding text, audio, images, colors, and filters. It also provides other tools that make video creation easier, like templates, free stock video and audio libraries, screen recorders, text-to-speech tools, and others for simplifying a brand’s fonts, colors and logos for use in video. A discontinued set of utilities called Clipchamp Utilities had once included a video compressor and converters, as well as an in-browser webcam recorder. Some of this functionality was migrated over to the new Clipchamp app, however.

After producing the videos with Clipchamp, creators can choose between different output styles and aspect ratios for popular social media networks, making it a popular tool for online marketers.

Image Credits: Clipchamp

Since its founding in 2013, Clipchamp grew to attract over 17 million registered users and has served over 390,000 companies, growing at a rate of 54% year-over-year. As the pandemic forced more organizations towards remote work, the use of video has grown as companies adopted the medium for training, communication, reports, and more. During the first half of 2021, Clipchamp saw a 186% increase in video exports. Videos using the 16:9 aspect ratio grew by 189% while the 9:16 aspect ratio for sharing to places like Instagram Stories and TikTok grew by 140% and the 1:1 aspect ratio for Instagram grew 72%. Screen recording also grew 57% and webcam recording grew 65%.

In July, Clipchamp CEO Alexander Dreiling commented on this growth, noting the company had nearly tripled its team over the past year.

“We are acquiring two times more users on average than we did at the same time a year ago while also doubling the usage rate, meaning more users are creating video content than ever before. While social media videos have always been at the forefront of business needs, during the past year we’ve also witnessed the rapid adoption of internal communication use cases where there is a lot of screen and webcam recording taking place in our platform,” he said.

Microsoft didn’t disclose the acquisition price, but Clipchamp had raised over $15 million in funding according to Crunchbase.

This is not Microsoft’s first attempt at entering the video market.

The company was recently one of the suitors pursuing TikTok when the Trump administration was working to force a sale of the China-owned video social network which Trump had dubbed a national security threat. (In order to keep TikTok running in the U.S., ByteDance would have needed to have divested TikTok’s U.S. operations. But that sale never came to be as the Biden administration paused the effort.) Several years ago, Microsoft also launched a business video service called Stream, that aimed to allow enterprises to use video as easily as consumers use YouTube. In 2018, it acquired social learning platform Flipgrid, which used short video clips for collaboration. And as remote work became the norm, Microsoft has been adding more video capabilities to its team collaboration software, Microsoft Teams, too.

Microsoft’s deal follows Adobe’s recent $1.28 acquisition of the video review and collaboration platform Frame.io, which has been used by over a million people since its founding in 2014. However, unlike Clipchamp, whose tools are meant for anyone to use at work, school, or home, Frame.io is aimed more directly at creative professionals.

Dreiling said Clipchamp will continue to grow at Microsoft, with a focus on making video editing accessible to more people.

“Few companies in tech have the legacy and reach that Microsoft has. We all grew up with iconic Microsoft products and have been using them ever since,” he explained. “Becoming part of Microsoft allows us to become part of a future legacy. Under no other scenario could our future look more exciting than what’s ahead of us now. At Clipchamp we have always said that we’re not suffering from a lack of opportunity, there absolutely is an abundance of opportunity in video. We just need to figure out how to seize it. Inside Microsoft we can approach seizing our opportunity in entirely new ways,” Dreiling added.

Microsoft did not say when it expected to integrate Clipchamp into its existing software suite, saying it would share more at a later date.

 

News: Forerunner is software for NFIMBYs, or no flooding in my backyard

Mayors have the toughest job in the world, and leading a city is only getting harder. Even as populations swell in urban cores across the world, climate change is constraining the geographies where that growth can happen. Coastal communities which are popular with residents are also taking a gamble when it comes to rising sea

Mayors have the toughest job in the world, and leading a city is only getting harder. Even as populations swell in urban cores across the world, climate change is constraining the geographies where that growth can happen. Coastal communities which are popular with residents are also taking a gamble when it comes to rising sea levels. How do you tradeoff a need for growth with the requirement for protecting residents from disaster?

In most cases, the pendulum is fully tilted toward growth. Coastal towns continue to allow widespread sprawl and development, chasing ever more property taxes and residents even as sea levels get ever more uncomfortably high. It’s a recipe for disaster — and one that many cities have chosen to bake anyway.

Forerunner wants that pendulum to swing the other way. Its platform allows city planners and building managers to survey, investigate and enforce stricter building codes and land use standards with a focus on mitigating future flood damage. It’s particularly focused on American cities with heavy usage of the federal flood insurance program, and Forerunner helps cities maximize their adherence to that program’s byzantine rules.

The company pulls in data from FEMA and other sources to determine a property’s mandatory lowest floor height requirement, and whether the property conforms to that rule. It also tracks flood zone boundaries and helps with the administrative overhead of processing federal flood insurance documentation, such as creating and managing elevation certificates.

Co-founders JT White and Susanna Pho have been friends for years and worked at the MIT Media Lab before eventually coming together in early 2019 to build out this floodplain management product. “It cannot be underscored enough that a lot of communities just don’t follow [federal flood] regulations,” Pho said. “They will revert their ordinances from something more strict … since they can’t do a lot of day-to-day compliance.”

Coastal cities devastated by floods are protected by federal flood insurance, but that often creates a moral hazard: since damage is paid for, there isn’t much incentive to avoid it in the first place. The federal government is attempting to tighten those standards, and there is also a sense among a new generation of city planners and municipal leaders that the build-devastation-rebuild model of many cities needs to stop given climate change. After flooding, “we want to see communities rebuild to higher standards,” White said. “The sort of cycle of rebuilding and doing the same thing over and over again is infuriating to us.”

Transitioning to a new model isn’t easy of course. “There are a lot of hard decisions that these communities must make,” he said, but “our software makes it a bit easier to do these things.” So far, the company has gotten early traction with 33 communities currently using Forerunner according to the founders.

Although it has customer clusters in Louisiana and northern New Jersey, the company’s largest customer is Harris County, which includes much of the Houston, Texas metro area. The county could potentially save $5 million on their flood insurance premiums with better adherence to federal standards, according to White. “One of the benefits of our product is that we can help you protect and increase this immediate discount to every flood insurance policyholder in your community starting next year,” he said. Ultimately though, FEMA focuses on disincentives rather than incentives. “The biggest stick that FEMA has is that it can suspend communities from the flood insurance program,” he noted.

The company raised an early seed round in 2019, and has been focused on building up the platform’s capabilities and getting the sales flywheel spinning — which can be a tough order in the govtech space.

Even as demand intensifies for more housing and growth, climate change is simultaneously placing its own demands on cities. Mayors and city leaders are increasingly going to have to transition from the growth models of the past to the resilient models of the future.

News: Notion acquires India’s Automate.io in push to accelerate product expansion

Notion said on Wednesday it has acquired Automate.io, an Indian startup that builds connectivity and integrations with over 200 services, as the workplace productivity startup looks to accelerate its product expansion to become more compelling for tens of millions of individuals and businesses that are increasingly moving to digital collaborative tools. The San Francisco-headquartered startup,

Notion said on Wednesday it has acquired Automate.io, an Indian startup that builds connectivity and integrations with over 200 services, as the workplace productivity startup looks to accelerate its product expansion to become more compelling for tens of millions of individuals and businesses that are increasingly moving to digital collaborative tools.

The San Francisco-headquartered startup, which was last valued at $2 billion in private markets, said the acquisition of the Hyderabad-headquartered Automate will help Notion understand the know-how of — and leverage — the 200 integrations the Indian startup has developed to give users and enterprises alike the ability to bring their most workflows into Notion.

The acquisition, first for Notion, is a “strategic piece to our puzzle,” said Akshay Kothari, chief operating officer of Notion, in an interview with TechCrunch. “It’s a sizable acquisition,” he said, though he did not disclose the terms of the deal.

Acquiring Automate — which had only raised capital once, and that too largely from friends and family, and which like Notion is profitable — is also enabling Notion to set up an engineering center in India, its first outside of the U.S., he said. (He expects to set up more offices in India, where the startup’s product is already popular especially among startup circles, in the future.)

Automate, which employs about 40 people, has developed a wide-range of integrations with firms operating in several industries including e-commerce, payments, marketing, social, and productivity. One of the firms it has built a number of integrations for is Notion.

A look at some of the popular services for which Automate.io has developed integrations.

A Notion user / admin can use Automate to connect the collaborative platform to Slack, Gmail, Mailchimp, Salesforce, Google Workspace, Office 365, Dropbox, WordPress, RSS Feed, PayPal and dozens of other services, for instance. “Each product has an API. What Automate has done is work with each API to build pipes in a way that users themselves don’t have to worry to get work done,” he said.

Notion discovered Automate a few months ago when it launched its API to the public. “I hadn’t heard of them. But because they were one of our first partners, I looked into who they are,” said Kothari, who reached out to Ashok Gudibandla, chief executive of Automate.io, a few months ago.

“Our mission has always been to support businesses by automating repetitive tasks, and to be more efficient. We want users to spend less time dealing with challenging integrations, and more time building and creating the software they need,” said Gudibandla in a statement.

“Together with Notion, we’ll be able to offer the same integration and automation experience to a broader set of users across the globe. We are thrilled to be joining forces with Notion, an ideal partner who shares our values and commitment to extending the power of a collaborative, seamless software experience.”

Automate.io currently offers some paid plans and will continue to offer those to customers, said Kothari.


On a side note, as a longtime Notion customer, I asked Kothari if the company is working on adding support for Apple Pencil and Spotlight search on Mac. Both are in the firm’s to-do list. He offered me a glimpse at some of the things the startup is working on — and the list is quite big (the startup tracks every feature request, even those made on Twitter) — and Spotlight search integration on iPhone should ship soon.

With Automate.io, Kothari said he expects Notion to be able to get some of these features out sooner. “The challenge we face is that Notion is currently used by individuals, individuals working at companies, and those companies. Each person has a unique request. One of the things we are trying to do is stay horizontal,” he said.

News: Real-time database platform SingleStore raises $80M more, now at a $940M valuation

Organizations are swimming in data these days, and so solutions to help manage and use that data in more efficient ways will continue to see a lot of attention and business. In the latest development, SingleStore — which provides a platform to enterprises to help them integrate, monitor and query their data as a single

Organizations are swimming in data these days, and so solutions to help manage and use that data in more efficient ways will continue to see a lot of attention and business. In the latest development, SingleStore — which provides a platform to enterprises to help them integrate, monitor and query their data as a single entity, regardless of whether that data is stored in multiple repositories — is announcing another $80 million in funding, money that it will be using to continue investing in its platform, hiring more talent and overall business expansion. Sources close to the company tell us that the company’s valuation has grown to $940 million.

The round, a Series F, is being led by Insight Partners, with new investor Hewlett Packard Enterprise, and previous backers Khosla Ventures, Dell Capital, Rev IV, Glynn Capital, and GV (formerly Google Ventures) also participating. The startup has to date raised $264 million, including most recently an $80 million Series E as recently as last December, just on the heels of rebranding from MemSQL.

The fact that there are three major strategic investors in this Series F — HPE, Dell and Google — may say something about the traction that SingleStore is seeing, but so too do its numbers: 300%+ increase in new customer acquisition for its cloud service and 150%+ year-over-year growth in cloud

Raj Verma, SingleStore’s CEO, said in an interview that its cloud revenues have grown by 150% year over year and now account for some 40% of all revenues (up from 10% a year ago). New customer numbers, meanwhile, have grown by over 300%.

“The flywheel is now turning around,” Verma said. “We didn’t need this money. We’ve barely touched our Series E. But I think there has been a general sentiment among our board and management that we are now ready for the prime time. We think SingleStore is one of the best kept secrets in the database market. Now we want to aggressively be an option for people looking for a platform for intensive data applications or if they want to consolidate databases to 1 from 3, 5 or 7 repositories. We are where the world is going: real-time insights.”

With database management and the need for more efficient and cost-effective tools to manage that becoming an ever-growing priority — one that definitely got a fillip in the last 18 months with Covid-19 pushing people into more remote working environments. That means SingleStore is not without competitors, with others in the same space including Amazon, Microsoft, Snowflake, PostgreSQL, MySQL, Redis and more. Others like Firebolt are tackling the challenges of handing large, disparate data repositories from another angle. (Some of these, I should point out, are also partners: SingleStore works with data stored on AWS, Microsoft Azure, Google Cloud Platform, and Red Hat, and Verma describes those who do compute work as “not database companies; they are using their database capabilities for consumption for cloud compute.”)

But the company has carved a place for itself with enterprises and has thousands now on its books, including GE, IEX Cloud, Go Guardian, Palo Alto Networks, EOG Resources, and SiriusXM + Pandora.

“SingleStore’s first-of-a-kind cloud database is unmatched in speed, scale, and simplicity by anything in the market,” said Lonne Jaffe, managing director at Insight Partners, in a statement. “SingleStore’s differentiated technology allows customers to unify real-time transactions and analytics in a single database.” Vinod Khosla from Khosla Ventures added that “SingleStore is able to reduce data sprawl, run anywhere, and run faster with a single database, replacing legacy databases with the modern cloud.”

News: New leAD Sports & Health, Tavistock Group fund comes as sport tech market poised for double-digit growth

The new fund comes as the global sports technology market is poised to grow at a compounded annual growth rate of 17.5% to reach $40.2 billion by 2026.

Sports and health technology investor leAD Sports & Health Tech Partners and private investment organization Tavistock Group have come together to launch the $30 million Lake Nona Sports & Health Tech Fund for early-stage startups in the areas of fan engagement, connected athletes, health and well-being.

In addition to both of those general partners, investors in the fund include Kevin Reid, Andrew White and Harold Primat, leAD co-founder and CEO Christoph Sonnen told TechCrunch.

Founded in 2016, leAD Sports & Health Tech Partners was inspired by Adi Dassler, who founded sportswear company Adidas. Dassler’s family is one of the partners and biggest funders to date, Sonnen said.

Its first fund, called Advantage, invested at the Series A stage and has four companies under it currently, and will eventually have 10 to 15 companies in the portfolio, Anne Joachim, leAD’s finance director, said.

The Lake Nona fund will invest in seed and pre-Series A to support founders by bridging the gap between those two rounds to help them grow, she added. The fund is expected to be able to invest in 20 companies with smaller ticket sizes.

“When we moved to Nona, we were looking to integrate between sports and health tech, especially in the areas of mindfulness and longevity, which are two hot topics we are seeing,” Sonnen said.

The new fund comes as the global sports technology market is poised to grow at a compounded annual growth rate of 17.5% to reach $40.2 billion by 2026, up from a valuation of around $17.9 billion in 2021, according to consultancy ResearchandMarkets.com.

Sonnen expects sports, esports and healthcare to be one big trend, driven by the global pandemic, that he doesn’t see stopping soon. For example, rather than people going back to the gym exclusively, it will be a hybrid of workouts and a bigger emphasis on sleep and recovery.

Of the technology out there, Joachim says devices enabling users to train in different ways is one of the more faster-moving segments.

“We learned during COVID about training without the gym, and we see more fascinating things coming out of that,” she added. “We are already seeing new technologies really disrupt the market and expect this to continue over the next couple of the years. We are also seeing more companies focused on mindfulness and training the brain like your body.”

 

News: DJI’s smartphone camera stabilizer gets smaller for the OM 5

DJI’s camera stabilization tech started life as an outgrowth of its drone tech, and has managed to develop into a robust line of its own. Roughly this time last year, the company announced that its smartphone-focused Osmo line was being rebranded to the simpler OM. Today, the OM 5 arrives, with a more compact design,

DJI’s camera stabilization tech started life as an outgrowth of its drone tech, and has managed to develop into a robust line of its own. Roughly this time last year, the company announced that its smartphone-focused Osmo line was being rebranded to the simpler OM. Today, the OM 5 arrives, with a more compact design, improved image tracking and an upgraded phone clamp.

Portability seems to be the primary selling point this time out. The device is roughly one-third smaller than last year’s model, making it a fair bit lighter than the OM 4, as well. The device now ships with a built-in extension rod (to capture more angles) and improved physical controls with additional on-board buttons.

Image Credits: DJI

DJI appears to be focusing a bit more on entry-level users this time out, with a new ShotGuide feature that has access to tutorials and editing to capture better shots the first time around. The system’s image tracking gets an upgrade, as well. “ActiveTrack 4.0 now supports tracking at up to 3x zoom at 5 m/s, and precisely identifies and steadily follows the subject centered in frame, even while in action,” per the company.

The three-axis system has a bunch of built-in shooting modes, as is DJI’s wont. The list includes Gesture Control, Timelapse/Motionlapse/Hyperlapse, Panorama, Dynamic Zoom (for a Hitchcock-style effect), Glamour Effects for automatic retouches and a Spin Shot mode, which, well, spins the phone around a bunch. There are also a number of templates for Story Mode, adding music and movements — basically it’s social media mode.

The new clamp is designed to fit over a case — meaning you don’t have to pull off the protection in order to get your phone on the OM 5. There’s also a new Fill Light Phone Clamp accessory, which adds a light to the front of the device. That will run $59 when it’s available at an unspecified later date.

The OM 5, meanwhile, is available starting today for $159.

News: UnitQ raises $30M in Accel-led round to help companies improve product quality

Product quality is hugely important when it comes to the success of a product. Even if your product seems really cool, if it’s buggy or doesn’t work well, many people will just stop using it rather than taking the time to figure it out or even report a problem. UnitQ, a Burlingame, California-based startup using

Product quality is hugely important when it comes to the success of a product. Even if your product seems really cool, if it’s buggy or doesn’t work well, many people will just stop using it rather than taking the time to figure it out or even report a problem.

UnitQ, a Burlingame, California-based startup using a data-driven approach to product quality, today announced it has raised $30 million in a Series B funding round led by Accel to tackle this issue. In a nutshell, the company uses artificial intelligence to help businesses determine what is specifically impacting product quality at any given time, notes unitQ co-founder and CEO Christian Wiklund.

While he would not disclose valuation or hard revenue figures, the CEO says unitQ has been tripling its ARR (annual recurring revenue) every 12 months. 

The SaaS company’s goal is to give engineering, support, product ops and product management teams the ability to identify and, more importantly, fix quality issues that might be impacting customer satisfaction and retention.

Specifically, unitQ says it identifies actionable insights in a variety of ways. For one, it gathers user feedback from public sources like app reviews and social media and from private sources such as support tickets, support chats and surveys. It also does this through its own API, which connects to other external data sources. Currently, the company integrates into, and pulls insights from, 26 platforms and also ingests the data from anywhere there is user feedback.

With all these data points, Wiklund said, unitQ then “automatically tags and analyzes” quality issues with the goal of delivering “the most comprehensive and accurate view of product quality yet.”

The startup is mostly focused on consumer companies, but also has some B2B clients. Customers include Chime, Pandora, The RealReal, NerdWallet, Strava and AppLovin, among others.

“Our goal is to not only enable them to move faster and build higher-quality products, we want to help them build a quality company,” Wiklund told TechCrunch.

The premise behind the company is that these days, when so many consumer-facing industries are incredibly crowded, it can be difficult to stand out.

“Product features are a bit too easy to replicate and copy so most apps and products have a very similar feature set,” he said. “It’s hard to compete with features pricing too. Even content is becoming a commodity. But quality is the one thing that we all experience and the one thing that when we touch a product, we form our opinion.”

And poor quality, Wiklund maintains, can impact the growth of a company in many ways, such as reputation and pace of product development. 

“So we want to make sure that every conversion cycle inside of the product is as fine-tuned as possible,” he said.

Image Credits: UnitQ

The company says that on average, its customers are able to increase their product quality by 20% in 30 days. It also touts that its technology is able to glean insights that are more valuable than Net Promoter Scores (NPS) — a tool used by many product teams that tend to be based mostly on surveys that are proactively sent out by businesses. Such scores, Wiklund said, are more likely to capture positive sentiments and “represent a tiny fraction of users.”

Existing backers Creandum — the early-stage Swedish fund which also backed Shopify — and Gradient Ventures, Google’s AI-focused venture fund, also put money in the round, which brings the startup’s total amount raised since its 2018 launch to $41 million.  

UnitQ plans to use its new capital toward beefing up its engineering and go-to-market teams, according to Wiklund. 

The idea for unitQ was born out of the co-founding duo’s previous company, Skout. That Andreessen Horowitz-backed social app had over 50 million app installations before being acquired by MeetMe for $28.5 million in cash and approximately 5.37 million common shares in 2016. 

“During the decade we worked on Skout, we never lost sight of the user experience and our top priority was ensuring people were happy with our product,” Wiklund recalls. “We would have loved to have access to a product like unitQ.”

DI Repotage

Andrew Braccia and Ben Fletcher of Accel, who worked on the deal, believe the fact that the founding team are repeat founders who intimately understand the problem that they are solving is a big advantage. 

“The customer feedback was over-the-top positive. Spotify, Cornershop, Pinterest, Whoop and Strava all rave that not only does unitQ ingest all of their data from app store reviews, internal support tickets and social media feedback, but they correlate this data so that it gives them the highest-value bug and improvement fixes for their products, something they could not find elsewhere,” Fletcher told TechCrunch.

They also believe that unitQ is creating a category around aggregating user feedback and then tying it back to product and engineering teams.  

“Similar to PagerDuty for incident management and DataDog for performance observability; unitQ is creating a new category around product quality and quality scores and indicators for their end customers; we think this would be really, really large,” Braccia added. “Teams are citing that churn is going down, revenue is going up, and engineering teams are shipping code faster for the things that really matter for their products because of the insights that they are getting from unitQ.”

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