Yearly Archives: 2021

News: Ryder to build logistics network with autonomous trucking company Embark

Supply chain and fleet management solutions company Ryder is partnering with yet another autonomous trucking company. On Thursday, Ryder announced its plans to help Embark launch a nationwide network of up to 100 transfer points that will be owned and operated by the autonomous trucking developer.  This is Ryder’s third public partnership with autonomous trucking

Supply chain and fleet management solutions company Ryder is partnering with yet another autonomous trucking company. On Thursday, Ryder announced its plans to help Embark launch a nationwide network of up to 100 transfer points that will be owned and operated by the autonomous trucking developer. 

This is Ryder’s third public partnership with autonomous trucking companies. It recently announced plans that are currently underway to help Waymo Via scale its autonomous trucking business by helping with standardized fleet maintenance and management. Ryder is also working with TuSimple to leverage its own facilities as terminals for the startup

“We’re on the cutting edge and really beginning to understand that AV could have a pretty significant role in the future of transportation logistics, so we want to get in as early as possible and start working with these companies that seem to be dominating the market with their technologies,” Karen Jones, Ryder’s EVP for new product innovation, told TechCrunch.

While Ryder has been in talks with other AV companies like Kodiak, Aurora and Plus, Jones said no other deals are in the pipeline. Jones says Ryder is hoping to learn and grow through the different use cases its existing partnerships provide, as well as come up with a replicable transfer hub model that will help the company go to market faster.

“I think as we move this technology forward there’s still a lot of unknowns about how to maintain, how to service and how to operate,” said Jones. “Ryder is a natural fit to partner with because we have huge facilities for maintenance, and then we also have our supply chain and logistics business. We are a real operator that knows how these facilities and the complexities of getting vehicles in and out for delivery to larger facilities work.”

As part of its partnership with Embark, Ryder will provide yard operations, maintenance and fleet management. It will also play an advisory role on Embark’s network of strategically located transfer points where freight is moved from driverless long-haul trucks to driver-controlled trucks for first- and last-mile delivery. 

Ryder is helping Embark to understand what’s required at the facilities and cooperating with Embark’s third-party partners who will either be constructing or locating sites for these facilities, says Jones. At the start, the companies will select sites in key freight markets in California, Arizona, Texas, Georgia, Tennessee and Florida through which Embark will be able to begin operations early next year in preparation for a larger commercial launch in 2024. 

Ryder to build logistics network with autonomous trucking company Embark

Image Credits: Embark

Autonomous companies often choose Sun Belt regions to begin operations because it’s rare to have to account for inclement weather patterns like snow and sleet, making the environment optimal for testing. But over the next five years, Embark and Ryder aim to work with a network of real estate operators to open 100 Embark transfer points across the country. 

Currently, Embark, which recently announced plans to go public via a SPAC deal, moves freight for companies like HP and Budweiser makers AB inBev, as well as Knight Swift Transportation, Werner Enterprises and other “top 25 U.S. truckload carriers,” according to CEO Alex Rodrigues. 

Rodrigues says Embark’s current freight partnerships are either pilots or smaller scale versions of what the company plans to launch in the future. The company has a fleet of 16 trucks today that operate exclusively on highways with a human safety operator in the front seat just in case, but usually, the driver does not have to take over, even if the AV encounters a new scenario. 

Operating only on highways means building out a network of off-highway transfer hubs, which is actually pretty essential, even though it will require a lot of capital and time to scale. TuSimple, by comparison, operates on both highways and surface streets, or streets that are not part of a freeway and have at-grade intersections with other surface streets. The startup’s AVs don’t go into residential areas, and thus don’t perform last-mile delivery, but they are able to access distribution centers and warehouse facilities more easily, according to TuSimple. This capability allows the startup to use existing Ryder locations and retrofit them to serve as TuSimple terminals, rather than building out new terminals, like what Embark is doing. 

Waymo Via is also building its own hubs, and Ryder’s fleet maintenance, inspections and roadside assistance will help the autonomous trucking arm of Waymo scale those sites as well as maximize vehicle uptime and reliability. 

As Ryder lends its varied capabilities to all of these different use cases, it is able to consider its own potential in the AV space, and not just in the logistics of it all. Jones said the company is open to operating an autonomous fleet one day if it makes sense to do so on behalf of a customer, and is also very entrenched in its first- and last-mile delivery services. 

“There’s a number of spaces for Ryder to play as the whole AV initiative evolves, but our first foray into this is really servicing and beginning to understand the technology, as well as the requirements for operating hubs,” said Jones. 

News: In internal memo, Apple says it is monitoring legal challenges to Texas abortion law

In a message posted on an internal employee message board today, Apple said that it was monitoring the legal challenges to what it refers to as the “uniquely restrictive abortion law” that was recently passed in Texas. Apple confirmed the authenticity of the message to TechCrunch. “We are actively monitoring the legal proceedings challenging the

In a message posted on an internal employee message board today, Apple said that it was monitoring the legal challenges to what it refers to as the “uniquely restrictive abortion law” that was recently passed in Texas. Apple confirmed the authenticity of the message to TechCrunch.

“We are actively monitoring the legal proceedings challenging the uniquely restrictive abortion law in Texas,” the unsigned memo reads. “In the meantime, we want to remind you that our benefits at Apple are comprehensive, and that they allow our employees to travel out-of-state for medical care if it is unavailable in their home state.”

The new law essentially bans the vast majority of abortions from occurring in the state and is currently being legally challenged in a variety of ways. A series of companies in and outside of tech have taken public stances against the law in recent days. Salesforce has offered to relocate any employees in Texas that are concerned about the ability to access reproductive care in the state post-enactment of the law. Offers to cover travel expenses for employees that needed care out of the state were set up by Match Group and Bumble, both Texas-based companies.

The message does not detail any further actions that Apple is taking to actively oppose the bill but says that Apple supports “our employees’ rights to make their own decisions regarding their reproductive health.”

Apple is a large employer in Texas where it has a campus of thousands in Austin, as well as a manufacturing plant and many Apple stores across the state.

The full text of the message is below:

A message about women’s reproductive health care

At Apple, we support our employees’ rights to make their own decisions regarding their reproductive health.

We are actively monitoring the legal proceedings challenging the uniquely restrictive abortion law in Texas. In the meantime, we want to remind you that our benefits at Apple are comprehensive, and that they allow our employees to travel out-of-state for medical care if it is unavailable in their home state. If you need help in navigating your care or that of your dependents, your health plan carrier can confidentially assist you.

Your health and well-being remain our highest priority, and we will continue to do all that we can to ensure that you and your families have access to the care that Apple provides.

News: GM extends Chevy Bolt EV production shutdown through mid-October

General Motors is extending the shutdown of its Orion Assembly Plant until at least mid-October as a result of a battery pack shortage related to the recently announced Chevy Bolt EV and EUV safety recall. Bloomberg first reported that the company intends to idle its plant through the week of October 11. “These most recent

General Motors is extending the shutdown of its Orion Assembly Plant until at least mid-October as a result of a battery pack shortage related to the recently announced Chevy Bolt EV and EUV safety recall. Bloomberg first reported that the company intends to idle its plant through the week of October 11.

“These most recent scheduling adjustments are being driven by the continued parts shortages caused by semiconductor supply constraints from international markets experiencing COVID-related restrictions,” the company said in a statement. “We remain confident in our team’s ability to continue finding creative solutions to minimize the impact on our highest-demand and capacity constrained vehicles. Although the situation remains complex and very fluid, GM continues to prioritize full-size truck production which remains in high demand.”

Last week, GM announced the shutdown of the Michigan assembly plant, which began on August 23, would extend to September 20, but it’s clear that the company has not yet found a solution to the causes of delay. In the meantime, GM said it would continue to work with its battery supplier, LG Chem, to update its manufacturing processes and production schedules.

In July, the company began recalls for its Chevy Bolts due to fire risks, and the National Highway Traffic and Safety Administration has recommended customers park their vehicles away from homes and other vehicles as a precaution.

Last week, GM said production on its full-size trucks and full-size SUVs would begin by this week, but chip shortages have also caused GM to announce slowing production at five other assembly plants in North America. Some, like the Fort Wayne Assembly and Silao Assembly plants, which produce the Chevrolet Silverado 1500 and GMC Sierra 1500 models, have already ramped up to full capacity as of September 13 after being briefly impacted by the global semiconductor shortage, GM said.

The Lansing Delta Township Assembly plant in Michigan, which builds the Chevrolet Traverse and the Buick Enclave, will add an additional week of downtime the week of September 27 and is expected to resume production the week of October 4. The plant has been shut down since July 19. Downtime for the Chevrolet Camaro and Cadillac Black Wing have also been extended through the week of the 27th, as well as previously announced downtime for Cadillac CT4 and CT5 production. Production on the Camaro has been down since September 13, and on the CT4 and CT5 since May 10.

Production of the Equinox, Blazer and GMC Terrain have been pushed out through the week of October 11, as well, which are produced at the CAMI Assembly plant in Canada and San Luis Potosi Assembly and Ramos Assembly in Mexico. Production of the Blazer and Equinox have been down since August 23 and August 16, respectively.

Cadillac XT4 production, which has been down since February 8, will resume at Fairfax Assembly in Kansas next week. GM said production of the Chevrolet Malibu, which is also at Fairfax and has been down since February 8, will remain down through the week of October 25.

News: Facebook knows Instagram harms teens. Now, its plan to open the app to kids looks worse than ever

Facebook is in the hot seat again. The Wall Street Journal published a powerful multi-part series on the company this week, drawing from internal documents on everything from the company’s secretive practice of whitelisting celebrities to its knowledge that Instagram is taking a serious toll on the mental health of teen girls. The flurry of

Facebook is in the hot seat again.

The Wall Street Journal published a powerful multi-part series on the company this week, drawing from internal documents on everything from the company’s secretive practice of whitelisting celebrities to its knowledge that Instagram is taking a serious toll on the mental health of teen girls.

The flurry of investigative pieces makes it clear that what Facebook says in public doesn’t always reflect the company’s knowledge on known issues behind the scenes. The revelations still managed to shock even though Facebook has been playing dumb about the various social ills it sows for years. (Remember when Mark Zuckerberg dismissed the notion that Facebook influenced the 2016 election as “crazy?”) Facebook’s longstanding PR playbook is to hide its dangers, denying knowledge of its darker impacts on society publicly, even as research spells them out internally.

That’s all well and good until someone gets ahold of the internal research.

One of the biggest revelations from the WSJ’s report: The company knows that Instagram poses serious dangers to mental health in teenage girls. An internal research slide from 2019 acknowledged that “We make body image issues worse for one in three teen girls” — a shocking admission for a company charging ahead with plans to expand to even younger and more vulnerable age groups.

As recently as May, Instagram’s Adam Mosseri dismissed concerns around the app’s negative impact on teens as “quite small.”

But internally, the picture told a different story. According to the WSJ, from 2019 to 2021, the company conducted a thorough deep dive into teen mental health including online surveys, diary studies, focus groups and large-scale questionnaires.

According to one internal slide, the findings showed that 32 percent of teenage girls reported that Instagram made them have a worse body image. Of research participants who experienced suicidal thoughts, 13 percent of British teens and 6 percent of American teens directly linked their interest in killing themselves to Instagram.

“Teens blame Instagram for increases in the rate of anxiety and depression,” another internal slide stated. “This reaction was unprompted and consistent across all groups.”

Following the WSJ report, Senators Marsha Blackburn (R-TN) and Richard Blumenthal (D-CT) announced a probe into Facebook’s lack of transparency around internal research showing that Instagram poses serious and even lethal danger to teens. The Senate Subcommittee on Consumer Protection, Product Safety, and Data Security will launch the investigation.

“We are in touch with a Facebook whistleblower and will use every resource at our disposal to investigate what Facebook knew and when they knew it – including seeking further documents and pursuing witness testimony,” Senators Blackburn and Blumenthal wrote. “The Wall Street Journal’s blockbuster reporting may only be the tip of the iceberg.”

Blackburn and Blumenthal weren’t the only U.S. lawmakers alarmed by the new report. Sen. Ed Markey (D-MA), Rep. Kathy Castor (D-FL), and Lori Trahan (D-MA) sent Facebook their own letter demanding that the company walk away from its plan to launch Instagram for kids. “Children and teens are uniquely vulnerable populations online, and these findings paint a clear and devastating picture of Instagram as an app that poses significant threats to young people’s wellbeing,” the lawmakers wrote.

Big Tech has become the new Big Tobacco.

Facebook is lying about how their product harms teens. https://t.co/85oo3B9oO0

— Rep. Ken Buck (@RepKenBuck) September 14, 2021

Facebook gobbled up Instagram because they were too chicken to compete against them fair & square for younger users. When there’s one big game in town, there’s a whole lot less pressure to offer the best service—or do the least damage. #BreakUpBigTechhttps://t.co/mIyHQ2iPs8

— Elizabeth Warren (@ewarren) September 16, 2021

 

In May, a group of 44 state attorneys general wrote to Instagram to encourage the company to abandon its plans to bring Instagram to kids under the age of 13. “It appears that Facebook is not responding to a need, but instead creating one, as this platform appeals primarily to children who otherwise do not or would not have an Instagram account,” the group of attorneys general wrote. They warned that an Instagram for kids would be “harmful for myriad reasons.”

In April, a collection of the same Democratic lawmakers expressed “serious concerns” about Instagram’s potential impact on the well-being of young users. That same month, a coalition of consumer advocacy organizations also demanded that the company reconsider launching a version of Instagram for kids.

According to the documents obtained by the WSJ, all of those concerns look extremely valid. In spite of extensive internal research and their deeply troubling findings, Facebook has downplayed its knowledge publicly, even as regulators regularly pressed the company for what it really knows.

Instagram’s Mosseri may have made matters worse Thursday when he made a less than flattering analogy between social media platforms and vehicles. “We know that more people die than would otherwise because of car accidents, but by and large, cars create way more value in the world than they destroy,” Mosseri told Peter Kafka on Recode’s media podcast. “And I think social media is similar.”

Mosseri dismissed any comparison between social media and drugs or cigarettes in spite of social media’s well-researched addictive effects, likening social platforms to the auto industry instead. Naturally, the company’s many critics jumped on the car comparison, pointing to their widespread lethality and the fact that the auto industry is heavily regulated — unlike social media.

News: Rivian announces membership plan with complementary charging and LTE connectivity

With R1T trucks rolling off the assembly line at its factory in Normal, Illinois, Rivian continues to prepare for the official debut of its first EVs later this month. On Thursday, the automaker introduced a membership program that will grant Rivian owners access to complementary charging at its soon-to-be-built Adventure Network and Waypoints chargers.

Igor Bonifacic
Contributor

Igor Bonifacic is a contributing writer at Engadget.

With R1T trucks rolling off the assembly line at its factory in Normal, Illinois, Rivian continues to prepare for the official debut of its first EVs later this month. On Thursday, the automaker introduced a membership program that will grant Rivian owners access to complementary charging at its soon-to-be-built Adventure Network and Waypoints chargers.

It also pledged to match every mile Rivian Membership customers drive with energy from renewable resources such as wind and solar, as well as offer unlimited access to 4G LTE connectivity.

We’re introducing Rivian Membership as a way to build our community and encourage a deeper appreciation for the natural world around us. pic.twitter.com/2e0yJjjQ7L

— Rivian (@Rivian) September 16, 2021

Additionally, the service includes Rivian off-Roadside Assistance, additional coverage that will see the company send a recovery vehicle to you if you get stuck out on the trail or need an emergency battery recharge. The company also promised to add additional perks in the future, including new drive modes, community meetups and in-cabin content. Each new Rivian vehicle will come with 12 months of free access to the service. After that, you’ll need to pay to continue enjoying the perks of the membership. The company hasn’t said how much it plans to charge for the service, so we’ve reached out to it for more information.

Editor’s note: This story originally appeared on Engadget.

News: Reid Hoffman is returning to Disrupt

You’ve probably learned from Reid Hoffman before, either through his inventions, investments or inspirational words. The entrepreneur is the co-founder of LinkedIn, a partner at Greylock and the author of a new book based off of his hit podcast, Masters of Scale.  His storied past makes him chock-full of interesting anecdotes and lessons, which is

You’ve probably learned from Reid Hoffman before, either through his inventions, investments or inspirational words. The entrepreneur is the co-founder of LinkedIn, a partner at Greylock and the author of a new book based off of his hit podcast, Masters of Scale. 

His storied past makes him chock-full of interesting anecdotes and lessons, which is why we’re excited to have him back on the TechCrunch Disrupt stage happening next week from September 21-23. I’ll sit down with him to learn about his perspective on some of the biggest tensions that entrepreneurs face today. Hoffman’s advice is often fueled by his raw conversations with top tech CEOs and founders, so we’ll broaden access to his speed-dial list to understand how even his own perceptions on blitzscaling, growth and entrepreneurship are changing amid the pandemic. As I explained in my review of his new book, his words read like a well-networked mentor giving you a pep talk — so even if you’re not building a startup, there will be useful lessons to learn just by listening.

Here’s how it impacted my interview process, for example:

While press wasn’t a main character in the book, “Master of Scale” has already changed my perspective on how I interview founders. Lessons from Tristan Walker made me want to ask more questions about founders, and their most controversial beliefs, rather than how they plan to spend their new round of funding. A note from Andrés Ruzo made me realize that a startup that makes too much sense might be a comfortable read, but it might not be a moonshot that disrupts the world; in other words, pursue the startups that have too much seemingly foolish ambition — because they may be where the best strides, and stories, are made. Finally, it confirmed my belief that the best litmus test for a founder is if they are willing to talk about the hardships ahead of them in an honest, humble way.

OK, that’s all I’m hinting. Join me at Disrupt, where I’ll put Hoffman on the hot seat, balance out the cheerfulness with some cynical takes and push him to explain what his inevitable next book is about. Buy your tickets to TechCrunch Disrupt using this link, or use promo code “MASCARENHAS20” for a little discount from me.

News: Daily Crunch: Lucid Air puts Tesla in rearview mirror by earning 520-mile EPA range rating

Hello friends and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package.

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Hello and welcome to Daily Crunch for September 16, 2021. We are still on the countdown to Disrupt, so make sure you have a ticket, and get ready to drop your pitch deck into the hat. We’re going to space! — Alex

The TechCrunch Top 3

  • Tigers love robots: Sure we’re accustomed to seeing Tiger cut checks into every software company still alive, but did you know that the capital fund is also into physical goods? Our own Brian Heater has the news.
  • What could stop the startup boom? Today on the site TechCrunch dug back through its coverage of the Q2 venture capital cycle, asking what could stop the momentum that we’ve seen in recent quarters. The short answer? Not too much. The heady startup market is more stable than you’d think, but only partially on its own merit.
  • The American government gets serious about breaches: The U.S. Federal Trade Commission (FTC) is making sure that companies know that if their apps “collect personal health information [they] must notify consumers if their data is breached or shared with third parties without their permission.” Which is good. But how was that not always the rule?

Startups/VC

Apple held an event this week, so the technology market is still reverberating with takes about why it’s the iPhone 13 and not the iPhone 12S. Regardless of your take there, Apple’s long shadow is making itself known in other places. Like the market for helping folks find their gadgets. The Cupertino-based giant made waves the other month by introducing AirTags, in competition with Tile, a startup. Well, Tile is now back with $40 million in new capital. To war!

  • Fiberplane raises capital to build Google Docs for SREs: Building software tuned for a particular market is hot these days. The strategy is akin to building an anti-Word, if you will. In Fiberplane’s case — the company just raised $8.8 million — it’s building a Google-Docs-style product for site reliability engineers, or SREs. Is that niche too small? Probably not?
  • CodeSignal raises (again): Ah, credentialing. CodeSignal wants to make applying for developer gigs a bit more based on skill and a bit less based on where one went to school. Investors are lining up to fund its vision, dropping a fresh $50 million into the company’s coffers less than a year after it raised $25 million.
  • Self Financial proves that credit-building is still venture-backable: Altos Ventures led a $50 million Series E for the company, which wants to help “consumers build credit and savings at the same time.” It’s a good idea, given how broken the American credit system still is today.
  • Byju’s buys coding platform Tynker: The $200 million transaction will help Byju’s continue to expand in the United States. The Indian company’s bullishness on its own sector is perhaps balm to founders and investors worried about edtech in the wake of China’s decision to kneecap its domestic startup class chasing the market.
  • Open Mineral: What a great startup name. And it is more than apt, as the company wants to bring transparency to the global commodities markets. Which is good, as more transparency means better price discovery, and a more efficient market. Open Mineral just closed $33 million in a Series C.

3 strategies to make adopting new HR tech easier for hiring managers

Most of us prefer to trust our instincts instead of letting automated tools help us make decisions, particularly when it comes to hiring. But that’s not smart.

If your startup has an ad hoc hiring process, you’re not tracking candidates properly, there’s little consistency regarding how they’re treated and bias plays a major role in who gets hired.

It’s fine to be skeptical of automated hiring tools —- but not ignorant.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

  • Twitter Super Follows may not be super lucrative: Data coming out from the Twitter Super Follows product indicates that its early performance is lackluster. So much so that it might go the way of Fleets. Do you Super Follow? If so let us know.
  • Ford spends to boost electric truck production: Worried that EVs might be a fad? Stop fretting. Traditional American car company Ford is doubling-down on its electric F-150 production, TechCrunch reports. And if Ford is doing well with EVs, they well and truly are mainstream.
  • Lucid Air snags the longest-range EV title, surpassing Tesla: Dodging the Elon fanboys for a minute, Lucid Motors is pushing the state of the EV art a bit forward with a car that sports a 520-mile range. That’s one hell of a hike. In general terms, the distance bump that Lucid — recall that the company is going public later this year — intends to offer could spark an arms race regarding EV range. Yes, please.

TechCrunch Experts: Growth Marketing

Illustration montage based on education and knowledge in blue

Image Credits: SEAN GLADWELL (opens in a new window) / Getty Images

TechCrunch wants you to recommend growth marketers who have expertise in SEO, social, content writing and more! If you’re a growth marketer, pass this survey along to your clients; we’d like to hear about why they loved working with you.

If you’re curious about how these surveys are shaping our coverage, check out this guest column by Bryan Dsouza on Extra Crunch, “5 things you need to win your first customer.”

News: 4 ways to leverage ROAS to triple lead generation

Whether you’re investing in your human resources or in critical tech, some outlay in the short term is always needed for long-term success. That’s true when it comes to marketing as well.

Xiaoyun TU
Contributor

Xiaoyun TU is the global director of demand generation at Brightpearl, a leading retail operating system. She is passionate about setting up innovative strategies to grow sales pipelines using data-driven decisions.

Businesses that don’t invest in their future may not have a future to look forward to.

Whether you’re investing in your human resources or in critical tech, some outlay in the short term is always needed for long-term success. That’s true when it comes to marketing as well — you can’t market your product or service without investing in advertising. But if that investment isn’t turning into leads and conversions, you’re in trouble.

A “good” ROAS score is different for each company and campaign. If your figure isn’t where you’d like it to be, you can leverage ROAS data to create targeted campaigns and personalized experiences.

It’s vital to identify and apply the most suitable metrics based on business goals, and there’s no one best practice or one-size-fits-all method.

However, smart use of the return on advertising spend (ROAS) data can triple lead generation, as I discovered when I joined Brightpearl to restructure the marketing campaigns. Let’s take a look at some of the ways Brightpearl used ROAS to improve campaigns and increase lead generation. The key is to work out what represents a healthy ROAS for your business so that you can optimize accordingly.

Use the right return metric

It is paramount to choose the right return metric to calculate your ROAS. This will depend partly on your sales cycle.

Brightpearl has a lengthy sales cycle. On average it’s two to three months, and sometimes up to six months, meaning we don’t have tons of data on a monthly basis if we want to use new customer’s revenue data as the return metric. A company with a shorter sales cycle could use revenue, but that doesn’t help us to optimize our campaigns.

We chose to use the sales accepted opportunity (SAO) value instead. It usually takes us about a month to measure, so we can get more ROAS data at the same time. It’s the last sales stage before a win, and it’s more in line with our company goal (to grow our recurring annual revenue), but takes less time to gather the data.

By the SAO stage, we know which leads are good quality­ — they have the budget, are a good fit, and our software can meet their requirements. We can use them to measure our campaign performance.

When you choose a return metric, you need to make sure it matches your company goal without taking ages to get the data. It also has to be measurable at the campaign level, because the aim of using ROAS or other metrics is to optimize your campaigns.

Accept that less is more

I’ve noticed that many companies harbor a fear of missing out on opportunities, which leads them to advertise on all available channels instead of concentrating resources on the most profitable areas.

Prospects usually do their research on multiple channels, so you might try to cover all the possible touch points. In theory, this could generate more leads, but only if you had an unlimited marketing budget and human resources.

News: Mirantis launches cloud-native data center-as-a-service software

Mirantis has been around the block, starting way back as an OpenStack startup, but a few years ago the company began to embrace cloud-native development technologies like containers, microservices and Kubernetes. Today, it announced Mirantis Flow, a fully managed open source set of services designed to help companies manage a cloud-native data center environment, whether

Mirantis has been around the block, starting way back as an OpenStack startup, but a few years ago the company began to embrace cloud-native development technologies like containers, microservices and Kubernetes. Today, it announced Mirantis Flow, a fully managed open source set of services designed to help companies manage a cloud-native data center environment, whether your infrastructure lives on-prem or in a public cloud.

“We’re about delivering to customers an open source-based cloud-to-cloud experience in the data center, on the edge, and interoperable with public clouds,” Adrian Ionel, CEO and co-founder at Mirantis explained.

He points out that the biggest companies in the world, the hyperscalers like Facebook, Netflix and Apple, have all figured out how to manage in a hybrid cloud-native world, but most companies lack the resources of these large organizations. Mirantis Flow is aimed at putting these same types of capabilities that the big companies have inside these more modest organizations.

While the large infrastructure cloud vendors like Amazon, Microsoft and Google have been designed to help with this very problem, Ionel says that these tend to be less open and more proprietary. That can lead to lock-in, which today’s large organizations are looking desperately to avoid.

“[The large infrastructure vendors] will lock you into their stack and their APIs. They’re not based on open source standards or technology, so you are locked in your single source, and most large enterprises today are pursuing a multi-cloud strategy. They want infrastructure flexibility,” he said. He added, “The idea here is to provide a completely open and flexible zero lock-in alternative to the [big infrastructure providers, but with the] same cloud experience and same pace of innovation.”

They do this by putting together a stack of open source solutions in a single service. “We provide virtualization on top as part of the same fabric. We also provide software-defined networking, software-defined storage and CI/CD technology with DevOps as a service on top of it, which enables companies to automate the entire software development pipeline,” he said.

As the company describes the service in a blog post published today, it includes “Mirantis Container Cloud, Mirantis OpenStack and Mirantis Kubernetes Engine, all workloads are available for migration to cloud native infrastructure, whether they are traditional virtual machine workloads or containerized workloads.”

For companies worried about migrating their VMware virtual machines to this solution, Ionel says they have been able to move these VMs to the Mirantis solution in early customers. “This is a very, very simple conversion of the virtual machine from VMware standard to an open standard, and there is no reason why any application and any workload should not run on this infrastructure — and we’ve seen it over and over again in many many customers. So we don’t see any bottlenecks whatsoever for people to move right away,” he said.

It’s important to note that this solution does not include hardware. It’s about bringing your own hardware infrastructure, either physical or as a service, or using a Mirantis partner like Equinix. The service is available now for $15,000 per month or $180,000 annually, which includes: 1,000 core/vCPU licenses for access to all products in the Mirantis software suite plus support for 20 virtual machine (VM) migrations or application onboarding and unlimited 24×7 support. The company does not charge any additional fees for control plane and management software licenses.

News: Twitter Super Follows has generated only around $6K+ in its first two weeks

Twitter’s creator platform Super Follows is off to an inauspicious start, having contributed to somewhere around $6,000 in U.S. iOS revenue in the first two weeks the feature has been live, according to app intelligence data provided by Sensor Tower. And it’s made only around $600 or so in Canada. A small portion of that

Twitter’s creator platform Super Follows is off to an inauspicious start, having contributed to somewhere around $6,000 in U.S. iOS revenue in the first two weeks the feature has been live, according to app intelligence data provided by Sensor Tower. And it’s made only around $600 or so in Canada. A small portion of that revenue may be attributed to Ticketed Spaces, Twitter’s other in-app purchase offered in the U.S. — but there’s no way for this portion to be calculated by an outside firm.

Twitter first announced its plans to launch Super Follows during its Analyst Day event in February, where the company detailed many of its upcoming initiatives to generate new revenue streams.

Today, Twitter’s business is highly dependant on advertising, and Super Follows is one of the few ways it’s aiming to diversify. The company is also now offering a way for creators to charge for access to their live events with Ticketed Spaces and, outside the U.S., Twitter has begun testing a premium product for power users called Twitter Blue.

Image Credits: Twitter

But Super Follows, which targets creators, is the effort with the most potential appeal to mainstream users.

It’s also one that is working to capitalize on the growing creator economy, where content creators build a following, then generate revenue directly through subscriptions — decreasing their own dependence on ads or brand deals, as a result. The platforms they use for this business skim a little off the top to help them fund the development of the creator tools. (In Twitter’s case, it’s taking only a 3% cut.)

The feature would seem to make sense for Twitter, a platform that already allows high-profile figures and regular folks to hobnob in the same timeline and have conversations. Super Follows ups that access by letting fans get even closer to their favorite creators — whether those are musicians, artists, comedians, influencers, writers, gamers, or other experts, for example. These creators can set a monthly subscription price of $2.99, $4.99, or $9.99 to provide fans with access to bonus, “behind-the-scenes” content of their choosing. These generally come in the form of extra tweets, Q&As, other interactions with subscribers.

Image Credits: Twitter

At launch, Twitter opened up Super Follows to a handful of creators, including the beauty and skincare-focused account @MakeupforWOC; astrology account @TarotByBronx; sports-focused @KingJosiah54; writer @myeshachou; internet personality and podcaster @MichaelaOkla; spiritual healer @kemimarie; music charts tweeter @chartdata; Twitch streamers @FaZeMew, @VelvetIsCake, @MackWood1, @GabeJRuiz, and @Saulsrevenge; YouTubers @DoubleH_YT, @LxckTV, and @PowerGotNow; and crypto traders @itsALLrisky and @moon_shine15; among others. Twitter says there are fewer than 100 creators in total who have access to Super Follows.

While access on the creation side is limited, the ability to subscribe to creators is not. Any Twitter iOS user in the U.S. or Canada can “Super Follow” any number of the supported creator accounts. In the U.S., Twitter has 169 million average monetizable daily active users as of Q2 2021. Of course, only some subset of those will be iOS users.

Still, Twitter could easily count millions upon millions of “potential” customers for its Super Follow platform at launch. Its current revenue indicates that, possibly, only thousands of consumers have done so, given many of the top in-app purchases are for creators offering content at lower price points.

Image Credits: Sensor Tower

Sensor Tower notes the $6,000 in U.S. consumer spending on iOS was calculated during the first two weeks of September (Sept. 1-14). Before this period, U.S. iOS users spent only $100 from August 25 through 31 — a figure that would indicate user spending on Ticketed Spaces during that time. In other words, the contribution of Tickets Spaces revenue to this total of $6,000 in iOS consumer spending is likely quite small.

In Canada, the other market where Super Follow is now available to subscribers, Twitter’s iOS in-app purchase revenue from September 1 through September 14 was a negligible $600. (This would also include Twitter Blue subscription revenue, which is being tested in Canada and Australia.)

Worldwide, Twitter users on iOS spent $9,000 during that same time, which would include other Ticketed Spaces revenues and tests of its premium service, Twitter Blue. (Twitter’s Tip Jar, a way to pay creators directly, does not work through in-app purchases).

Unlike other Twitter products that developed by watching what users were already doing anyway — like using hashtags or retweeting content — many of Twitter’s newer features are attempts at redefining the use cases for its platform. In a massive rush of product pushes, Twitter has recently launched tools for not just for creators, but also for e-commerce, organizing reading materials, subscribing to newsletters, socializing in communities, chatting through audio, fact-checking content, keeping up with trends, conversing more privately, and more.

Twitter’s position on the slower start to Super Follows is that it’s still too early to make any determinations. While that’s fair, it’s also worth tracking adoption to see if the new product had seen any rapid, of-the-gate traction.

“This is just the start for Super Follows,” a Twitter spokesperson said, reached for comment about Sensor Tower’s figures. “Our main goal is focused on ensuring creators are set up for success and so we’re working closely with a small group of creators in this first iteration to ensure they have the best experience using Super Follows before we roll out more widely.”

The spokesperson also noted Twitter Super Follows had been set up to help creators make more money as it scales.

“With Super Follows, people are eligible to earn up to 97% of revenue after in-app purchase fees until they make $50,000 in lifetime earnings. After $50,000 in lifetime earnings, they can earn up to 80% of revenue after in-app purchase fees,” they said.

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