Daily Archives: September 15, 2021

News: Ireland probes TikTok’s handling of kids’ data and transfers to China

Ireland’s Data Protection Commission (DPC) has yet another ‘Big Tech’ GDPR probe to add to its pile: The regulator said yesterday it has opened two investigations into video sharing platform TikTok. The first covers how TikTok handles children’s data, and whether it complies with Europe’s General Data Protection Regulation. The DPC also said it will examine

Ireland’s Data Protection Commission (DPC) has yet another ‘Big Tech’ GDPR probe to add to its pile: The regulator said yesterday it has opened two investigations into video sharing platform TikTok.

The first covers how TikTok handles children’s data, and whether it complies with Europe’s General Data Protection Regulation.

The DPC also said it will examine TikTok’s transfers of personal data to China, where its parent entity is based — looking to see if the company meets requirements set out in the regulation covering personal data transfers to third countries.

TikTok was contacted for comment on the DPC’s investigation.

A spokesperson told us:

“The privacy and safety of the TikTok community, particularly our youngest members, is a top priority. We’ve implemented extensive policies and controls to safeguard user data and rely on approved methods for data being transferred from Europe, such as standard contractual clauses. We intend to fully cooperate with the DPC.”

The Irish regulator’s announcement of two “own volition” enquiries follows pressure from other EU data protection authorities and consumers protection groups which have raised concerns about how TikTok handles’ user data generally and children’s information specifically.

In Italy this January, TikTok was ordered to recheck the age of every user in the country after the data protection watchdog instigated an emergency procedure, using GDPR powers, following child safety concerns.

TikTok went on to comply with the order — removing more than half a million accounts where it could not verify the users were not children.

This year European consumer protection groups have also raised a number of child safety and privacy concerns about the platform. And, in May, EU lawmakers said they would review the company’s terms of service.

On children’s data, the GDPR sets limits on how kids’ information can be processed, putting an age cap on the ability of children to consent to their data being used. The age limit varies per EU Member State but there’s a hard cap for kids’ ability to consent at 13 years old (some EU countries set the age limit at 16).

In response to the announcement of the DPC’s enquiry, TikTok pointed to its use of age gating technology and other strategies it said it uses to detect and remove underage users from its platform.

It also flagged a number of recent changes it’s made around children’s accounts and data — such as flipping the default settings to make their accounts privacy by default and limiting their exposure to certain features that intentionally encourage interaction with other TikTok users if those users are over 16.

While on international data transfers it claims to use “approved methods”. However the picture is rather more complicated than TikTok’s statement implies. Transfers of Europeans’ data to China are complicated by there being no EU data adequacy agreement in place with China.

In TikTok’s case, that means, for any personal data transfers to China to be lawful, it needs to have additional “appropriate safeguards” in place to protect the information to the required EU standard.

When there is no adequacy arrangement in place, data controllers can, potentially, rely on mechanisms like Standard Contractual Clauses (SCCs) or binding corporate rules (BCRs) — and TikTok’s statement notes it uses SCCs.

But — crucially — personal data transfers out of the EU to third countries have faced significant legal uncertainty and added scrutiny since a landmark ruling by the CJEU last year which invalidated a flagship data transfer arrangement between the US and the EU and made it clear that DPAs (such as Ireland’s DPC) have a duty to step in and suspend transfers if they suspect people’s data is flowing to a third country where it might be at risk.

So while the CJEU did not invalidate mechanisms like SCCs entirely they essentially said all international transfers to third countries must be assessed on a case-by-case basis and, where a DPA has concerns, it must step in and suspend those non-secure data flows.

The CJEU ruling means just the fact of using a mechanism like SCCs doesn’t mean anything on its own re: the legality of a particular data transfer. It also amps up the pressure on EU agencies like Ireland’s DPC to be pro-active about assessing risky data flows.

Final guidance put out by the European Data Protection Board, earlier this year, provides details on the so-called ‘special measures’ that a data controller may be able to apply in order to increase the level of protection around their specific transfer so the information can be legally taken to a third country.

But these steps can include technical measures like strong encryption — and it’s not clear how a social media company like TikTok would be able to apply such a fix, given how its platform and algorithms are continuously mining users’ data to customize the content they see and in order to keep them engaged with TikTok’s ad platform.

In another recent development, China has just passed its first data protection law.

But, again, this is unlikely to change much for EU transfers. The Communist Party regime’s ongoing appropriation of personal data, through the application of sweeping digital surveillance laws, means it would be all but impossible for China to meet the EU’s stringent requirements for data adequacy. (And if the US can’t get EU adequacy it would be ‘interesting’ geopolitical optics, to put it politely, were the coveted status to be granted to China…)

One factor TikTok can take heart from is that it does likely have time on its side when it comes to the’s EU enforcement of its data protection rules.

The Irish DPC has a huge backlog of cross-border GDPR investigations into a number of tech giants.

It was only earlier this month that Irish regulator finally issued its first decision against a Facebook-owned company — announcing a $267M fine against WhatsApp for breaching GDPR transparency rules (but only doing so years after the first complaints had been lodged).

The DPC’s first decision in a cross-border GDPR case pertaining to Big Tech came at the end of last year — when it fined Twitter $550k over a data breach dating back to 2018, the year GDPR technically begun applying.

The Irish regulator still has scores of undecided cases on its desk — against tech giants including Apple and Facebook. That means that the new TikTok probes join the back of a much criticized bottleneck. And a decision on these probes isn’t likely for years.

On children’s data, TikTok may face swifter scrutiny elsewhere in Europe: The UK added some ‘gold-plaiting’ to its version of the EU GDPR in the area of children’s data — and, from this month, has said it expects platforms meet its recommended standards.

It has warned that platforms that don’t fully engage with its Age Appropriate Design Code could face penalties under the UK’s GDPR. The UK’s code has been credited with encouraging a number of recent changes by social media platforms over how they handle kids’ data and accounts.

News: Onin is trying to fix event planning by combining calendar and chat

What would happened if your go-to calendar and messaging apps were in fact one and the same thing? That’s the thinking behind Onin — a UK startup that wants to simplify event planning by, well, making a more organized app for organizing stuff. If that sounds a little niche, it pays to remember that calendars

What would happened if your go-to calendar and messaging apps were in fact one and the same thing? That’s the thinking behind Onin — a UK startup that wants to simplify event planning by, well, making a more organized app for organizing stuff.

If that sounds a little niche, it pays to remember that calendars have been having a bit of a moment (ha!) of late (ho!) — what with the pandemic parceling our work lives into endless virtual meeting slots. Aka: How many Zoom calls can one human survive in a single day?

Certainly the limitations of digital calendars, these rather unlovely (yet ever more essential) time-management tools, have had faced closer scrutiny since COVID-19 popped up on the scene. Flaws? Yes they have a few.

And so we’ve seen a burst of startup attention to the space in recent years. Think stuff like Calendly and Reclaim.ai for more efficiently managing meeting scheduling (aka ‘smart calendar assistants’) — or, more recently, Magical — which is trying to push the (invite) envelope a little further by trying to make calendars more collaborative.

Onin is taking a similarly collaborative tack — but with, initially, more of a consumer focus: It wants to be your new go-to app to arrange stuff like drinks or trips with your friends. (If it can take off with twentysomething socialites and worm its way from B2C into work settings via a consumerization backdoor then great, is the founder’s thinking there.)

But why do you need a whole new app for organizing birthday drinks, I hear you cry!?

Because the experience of using a digital tool to arrange multi-person events is frustratingly un-social and friction-filled is Onin’s argument.

With a typical calendar, an event creator owns the event (and therefore the planning process) so only they can make changes that sync to all participants. Hence those endless emails discussion threads that spring up around nascent group events as people try to hash out the details of a plan — who’s free when and which location works for everyone and so on — and then nag the self appointed organizer to update the invite so everyone stays on the same page.

Onin’s alternative approach avoids this planning asymmetry by collapsing and combining chat and calendar into a one-stop scheduling dream: “One place to find time and plan events without leaving the chat.” Or, well, that’s the promise.

(And — yes — it will still integrate with your existing calendar software so that events planned in Onin get synced back there.)

Here’s founder Ryan Brodie laying it out: “We want to be the aggregation layer for events, contextualising the process & third party integrations so there’s zero fragmentation between them and the discussion that forms them (right now the event in our diaries is always one step behind the convo and every step is duplicated)

“To do this we want to replace your calendar app/web app and act as a client for whatever calendar provider you use (‘bring your own calendar’).”

“We’re starting from the consumer and consumer meet-up side however we strongly believe (and have already proven) Onin’s usefulness across sectors,” he also argues. “The key thing is we’re chat first not event first; 95% of the planning is happening by chat and not by editing the event’s details, thus our hard work on bringing the event into the conversation itself (you can @mention the group in any of its sub-groups too making referring to an upcoming event delightful).”

Per Brodie, the problem Onin is focused on stems from fragmentation related to the long-standing iCalendar standard —  aka the Internet Calendaring and Scheduling Core Object Specification format (RFC 5545), which allows different scheduling services to understand and process calendaring items (and was first created in 1998) — which is really why, as he tells it, trying to do group scheduling with existing calendar apps is such a frustrating mess.

Onin’s answer to this legacy fragmentation takes the form of a patent-pending “architectural solution” — which means the software always ‘organizes’ the event “from a calendaring perspective, not a specific user”, as Brodie puts it. (Or, more simply: “The organiser is the group email address and we control its sync.”)

The effect of that is to circumvent the fragmentation between an event and its communication channels — thereby removing unnecessary friction from the event planning process by letting groups plan stuff together more spontaneously.

“No one has solved this problem before,” claims Brodie (who’s name may be familiar as he co-founded YC-backed Muslim dating app Muzmatch, before moving on to his next app challenge).

“It’s incredibly hard to as the calendaring standards are decentralised and non-canonical (our tech made our events centralised and canonical). Everything you can do in our native apps you can do with very low friction web experience first (every Onin group is a rapidly shareable link).”

Asked about other software solutions, he suggests Onin is shooting to be “Microsoft Teams, just done right”. So, er, touché. (“An easy to use product and one that’s simple to understand, isn’t locked into the Microsoft ecosystem, and yet is incredibly powerful and versatile, scaling from 1:1 conversations to groups of hundreds of people, all the time seamlessly syncing event information into participant’s diaries,” is the ambition.)

“We send the invites to all users vs using their own calendar like say Calendly does,” Brodie also tells us, going into more detail on how exactly Onin does things differently vs rivals. “Therefore events are fully collaborative and provide a history of changes inside Onin but in your external calendar all you can do is change your attending status as a regular participant. This makes Onin very sticky!”

For now, it’s still super early for the product — which bagged some attention after launching on Product Hunt in August — and is just now launching as an MVP. But Onin has already turned investor heads, raising a $1M pre-seed round (“with just the idea”) last summer — which looks like a notable vote of confidence at such an early stage.

Backers in the pre-seed include Entrepreneur First’s Matt Clifford and Hambro Perks (on angel terms), plus a number of others who aren’t up for going public just yet.

“We’ve had over 400 people join the early access program in 48 hours which involved an 8-step form detailing their calendar woes, I’m very confident there is serious demand simply in combining chat and calendar,” adds Brodie, before segueing into reeling off a list of integrations and features the team is working on adding.

“We already have an official Zoom integration and are working on Typeform & Calendly integrations (Notion, Google Workspace, etc. all targeted). We then want to take over the event based discussions you have in other apps as a result, with you thinking of the event as living in Onin (‘zero switching cost’). For example, when you join the Zoom call a contextual message is sent into the group — “[Ryan] joined Zoom” — no one has done this before!

“We own the event that is synced to everyone’s diaries, it all links back to Onin. We have a unique, patent pending Talk around time chat UI that makes all of this possible. We have a very Notion-y style group/sub-group system, it’s a) extremely easy to create follow up events and b) easy to create sub-plans too (e.g. a holiday with lots of activities or a product launch with TechCrunch interviews…).”

News: Nigerian agritech startup Releaf secures $4.2M to scale its food processing technology

The distance between their farms and the nearest processor is key for smallholder farmers who need to process their crops. And though Nigeria’s food processing systems have a keen resemblance to the West with respect to big factories and huge economies of scale in high-demand cities, farmers still suffer from poor logistics networks. With distance

The distance between their farms and the nearest processor is key for smallholder farmers who need to process their crops. And though Nigeria’s food processing systems have a keen resemblance to the West with respect to big factories and huge economies of scale in high-demand cities, farmers still suffer from poor logistics networks.

With distance and logistics problems, farmers’ crops can go bad and when factories buy them, it affects their processing yields and price. Farmers, witnessing post-harvest loss, also get paid less and miss the opportunity to invest in their crops production.

Nigerian agritech startup Releaf is solving this by building proprietary hardware and software solutions to make these farmers and food factories more efficient and profitable. Today, the company is announcing that it has raised $2.7 million in seed towards this effort.

Pan-African focused venture capital firms Samurai Incubate Africa, Future Africa and Consonance Investment Managers led the round. Individual investors like Stephen Pagliuca, the chairman of Bain Capital and Justin Kan of Twitch also participated.

In addition to the seed round, the agritech startup secured  $1.5 million in grants from The Challenge Fund for Youth Employment (CFYE) and USAID.

Founded by Ikenna Nzewi and Uzoma Ayogu, Releaf focuses on value chains where smaller factories are set up near smallholder farmers. This allows them to get better processing yields and fewer logistics costs; in the end, the farmer has more money to work with.

When the pair started the company in 2017, the idea behind Releaf was not concrete yet as the team, based in the U.S., had not figured out product-market fit.

First, it planned to increase productivity in Nigeria’s agricultural sector using software. Even after graduating from Y Combinator’s summer batch that year, Releaf toyed around with ideas around trade finance and a marketplace for buyers and sellers of agricultural products.

The team would get a clearer picture of what it wanted to build when the founders moved back to Nigeria. The Americans of Nigerian descent toured across 20 states and studied different value chains for crops spotting inefficiencies that could be solved by technology.

“We took a much more broad approach to what the solution would be, but we really wanted to decide on a specific crop to work in. And we found that opportunity in the oil palm sector,” Nzewi said to TechCrunch in an interview.

The oil palm market in Nigeria is a $3 billion one with over 4 million smallholder farmers cultivating farms where those crops are planted.

These farmers drive 80% of the production of oil palm. But since the industry is quite fragmented, they have many challenges processing the oil palm because it’s a crop that requires serious processing power to extract vegetable oil from it.

Releaf

Image Credits: Releaf

Farmers typically go through this process by using rocks or inappropriate hardware — ineffective processes that lead to low-quality oil palm largely unfit as input for high-quality vegetable oil manufacturing.

Nzewi says the team saw an opportunity and set out to build a technology to help farmers crack oil palm nuts. The result was Kraken, a proprietary patent-pending machine.

So here’s how the company’s business model works. Releaf buys nuts from the farmers, then uses the Kraken to crack the nuts and crush the kernels into vegetable oil. Releaf then sells the vegetable oil to FMCG processors and local manufacturers, mainly in Nigeria’s south-southern region.

“Nigeria has about 60% more demand for vegetable oil than it does supply. And it can not be met due to supply shortfall with imports because the government banned the importation of vegetable oil. So there is a need to take these smallholders who are driving 80% of production and make them more efficient so that we can have a better balance of supply and demand for vegetable oil,” Nzewi said about the pain point Releaf is addressing.

But still, why does the company think it can break into a competitive Nigerian vegetable oil market with hardly differentiable products?

Nzewi explains that the answer lies in the quality of products. Typically vegetable oil is driven by a free fatty acid (FFA) metric that measures vegetable oil’s impurity. The CEO claims that while the industry standard is about 5% FFA, Releaf produces at 3.5%.

Despite having an edge in quality of production, Releaf products are sold on an industry standard. Nzewi says that might not be the case in the future as the company is looking to finally take advantage of its product quality and increase prices to improve its profit margins.

According to the company, Kraken already processes 500 tonnes of palm nuts. Its software connects to over 2,000 smallholder farmers who have supplied over 10 million kilograms of quality palm kernel nuts to food factories.

Regarding expansion, Nzewi noted that Releaf has more appetite for moving into new geographies instead of crop offerings. His argument is that processing oil palm and cultivation style is a straightforward method due to its similarities across West Africa.

But for crop expansion, the company may need to find crops that can be planted alongside oil palm and practice intercropping or work with crops like soybeans or groundnuts used in the vegetable oil industry.

Releaf

L-R: Uzoma Ayogu (CTO) and Ikenna Nzewi (CEO)

Releaf will use the seed investment to develop technology and deploy it to smallholder farmers, Nzewi tells me. Then the $1.5 million in grants will focus on providing working capital financing to these farmers. He adds that Releaf has run financing trials already this year where it has increased smallholder incomes by three to five times.

We think there’s a really great opportunity to bring both physical technology and financial services to these communities to make them more productive. And it’s kind of central to our thesis,” the CEO said. “We believe that our smart factories can serve as an economic pillar in these rural communities and make it easier for us to supply these communities with other services that they can find valuable like access to working capital, payment for education, and access to insurance services. So we see the food processing as like the first step it cements us in the value chain.”

Earlier this year, agritech startups like Gro Intelligence and Aerobotics raised huge sums of venture capital and showed the sector’s promise in Africa. However, venture capital has slowed down over the past few months and Releaf’s investment brings that spotlight back to the sector, albeit briefly.

Rena Yoneyama, the managing partner at Samurai Incubate Africa, said Releaf’s novel approach sets it aside from other agritech startups the venture capital firm has engaged with.

We believe the firm’s thesis on decentralizing food processing would have a strong match with Africa’s economic development landscape for the next few decades. Ikenna and Uzo are the perfect founders to disrupt this market in Nigeria and beyond. We are thrilled to back them as they innovate in providing both agro-processing and financial services to rural communities and farmers,” she added. 

Speaking on the investment as well, Iyin Aboyeji, general partner at co-lead investor Future Africa said, “…The team at Releaf is building the agro-allied industry of the future from the ground up, starting with palm oil which they have developed a novel technology to aggregate, deshell and process into critical ingredients like vegetable oil and glycerine. Future Africa is delighted to back Releaf to build the future of modern agriculture.”

News: Folk helps you share contacts with your team

Folk is a new productivity tool started by European startup studio eFounders. And the startup just raised a $3.3 million seed funding round led by Accel with a big group of business angels. When you think about managing contacts and relationships in a professional environment, you might think that companies have solved this already. An

Folk is a new productivity tool started by European startup studio eFounders. And the startup just raised a $3.3 million seed funding round led by Accel with a big group of business angels.

When you think about managing contacts and relationships in a professional environment, you might think that companies have solved this already. An entire category of products and companies have emerged around this idea with CRMs. Popular CRM platforms include Salesforce and HubSpot and I’m sure your sales team loves their CRM.

But what does CRM mean exactly? Customer relationship management. If you work for a team that doesn’t have customers, then CRMs aren’t the most appropriate tools. For instance, PR teams work with journalists, logistics teams work with suppliers, events teams work with multiple kinds of partners, etc.

Folk wants to be the relationship management tool for the rest of the company. Chances are those teams don’t use a CRM. Instead, they often rely on shared spreadsheets or information remains siloed.

The company is even trying to give this new category of contact tools a name and calls is the xRM for extended relationships manager. “In xRM, the ‘x’ stands for anyone: you can use it not only for managing clients but also for journalists, suppliers, partners, for example,” Folk CEO Thibaud Elziere said in a statement.

Image Credits: Folk

Visually, Folk looks like a spreadsheet. You can add columns with specific information. You can also track your progress around a project with tags. Like with Airtable, Folk lets you filter your view, rearrange data and sort the table in different ways.

When you click on a contact, you open a dedicated contact page. It lets you change data more comfortably and view more information. In particular, you can add comments, assign contacts to your coworkers and view interactions with these contacts.

Image Credits: Folk

You don’t have to enter meetings in Folk or copy and paste email conversations in the service. Folk automatically pulls up data from your Gmail and Google Calendar accounts. This way, the entire team can see if someone is staying in touch more closely with a partner. You can choose to share some contacts with the rest of the team but keep your personal contacts to yourself.

In addition to Accel, 35 investors who tend to be operators in their companies are also participating. It’s a big group of investors and you can view the table of these investors at the end of the post.

It’s also worth noting that Thibaud Elziere, the CEO of Folk, is also a co-founder at eFounders, the startup studio where some popular SaaS tools originally started, such as Front, Aircall and Spendesk. And I’m sure he has a wide network of contacts in Folk that he can leverage to turn Folk into a commercial success.

List of business angels participating in Folk’s seed round

News: Swedish caller-identification service Truecaller seeks to raise over $100 million in IPO

Truecaller, which operates an eponymous caller-identification service, said on Wednesday it is looking to raise $116 million in an initial public offering on Nasdaq Stockholm. The 12-year-old Stockholm-headquartered firm, which counts India as its biggest market by users, is aiming for a valuation of about $3 billion in the IPO, according to earlier local media

Truecaller, which operates an eponymous caller-identification service, said on Wednesday it is looking to raise $116 million in an initial public offering on Nasdaq Stockholm.

The 12-year-old Stockholm-headquartered firm, which counts India as its biggest market by users, is aiming for a valuation of about $3 billion in the IPO, according to earlier local media reports. The company said it plans to do its listing by fourth quarter of this year.

The firm, which has amassed 278 million monthly active users, has been working on its initial public offering for at least two years, according to past interviews Truecaller co-founder and chief executive Alan Mamedi has given to TechCrunch.

The firm counts Sequoia Capital and Atomica among its earlier investors. It has raised over $95 million over the years, according to Crunchbase. Six years ago, the firm engaged with some investors to raise an additional $100 million at a valuation of $1 billion, TechCrunch reported, but the deal never materialized.

“One of our objectives this year has been to prepare Truecaller for an IPO. Thanks to the strong feedback that we’ve received from potential investors, it feels very exciting to take the next step in this process. A listing of Truecaller is not only a milestone for Nami [the other co-founder], myself and all of our employees who have contributed to building Truecaller to the fantastic platform that it is today, but also to the growing Swedish tech ecosystem,” he said in a statement Wednesday.

“Even though we are twelve years into our incredible journey, we believe that this is just the beginning and we have a clear strategy to continue to grow and develop our services and products. I look forward to welcoming existing and new shareholders on this journey.”

Truecaller’s service allows users to avoid spam calls by identifying the callers, and also filters similar texts. The service is popular in many parts of the world, but India, where everyone receives dozens of such calls each month, is Truecaller’s biggest market by users.

Even as Apple and Google have improved the caller ID feature in their mobile operating systems in recent years, and taken several other steps to curb spam calls, Truecaller’s offerings remain unmatched.

The firm — which reported an operating revenue of $57 million in 2020, up from $22 million in 2018 — has expanded to additional categories such as financial services in recent years in India.

“Truecaller has made communication smarter, safer and more efficient across the world. As smartphone usage increases globally, fraud and unwanted communication has followed, and Truecaller has turned into an indispensable platform for consumers and businesses. With a clear focus on innovation and growth, Truecaller is on an exciting journey to reach even more users with even better products,” said Shailesh Lakhani, Managing Director at Sequoia Capital India, in a statement.

News: Chaldal, Bangladesh’s largest grocery delivery platform, raises $10M Series C

Founded in 2013, Bangladesh’s Chaldal was one of the first grocery delivery startups in the world to use the “dark” store model, picking up orders from its own warehouses instead of retail stores. Now the company says it is the country’s second-largest grocery player and the largest grocery e-commerce platform, with 27 warehouses located in

Founded in 2013, Bangladesh’s Chaldal was one of the first grocery delivery startups in the world to use the “dark” store model, picking up orders from its own warehouses instead of retail stores. Now the company says it is the country’s second-largest grocery player and the largest grocery e-commerce platform, with 27 warehouses located in four cities. Chaldal plans to expand into 15 new cities with a recently-closed $10 million Series C. The round was led by Taavet Hinrikus, co-founder of Wise; Topia chief product officer Sten Tamkivi; and Xploration Capital, with participation from Mir Group.

When Chaldal launched in Dhaka eight years ago, it first picked up orders from local grocery stores. But most retailers in the city are very small and Chaldal was unable to guarantee items would be available for its customers. As a result, it decided to start building its own network of warehouses.

“When we started, Instacart was still the dominant model, but we took a different stand and said we want to deliver from our own warehouses because that leads to better inventory management,” co-founder and chief executive officer Waseem Alim told TechCrunch.

Now the company, a Y Combinator alum, has 27 warehouses located in four cities (Dhaka, Naryanganj, Chattogram and Jashore). It will expand to 15 new cities and plans to open 50 warehouses by the end of this year. In addition to its flagship grocery deliveries, Chaldal will expand GoGo Bangla, its on-demand logistics service for small e-commerce businesses, and the Chaldal Vegetable Network, which connects farmers directly to retailers. It also has plans to launch a direct-to-consumer pharmacy.

Chaldal claims that has generated $40 million in revenue and performed 2.5 million orders over the past 12 months, growing about 120% year-over-year. It currently sells about 8,500 kinds of products and wants to expand that to 30,000 SKUs by December.

One of Chaldal's "dark" stores, or warehouses

One of Chaldal’s “dark” stores, or warehouses

Alim says Chaldal’s core grocery operations have been profitable for a while now, and it only invests cash in building its technology or launching new verticals. One of the reasons it is able to make money is because Chaldal began batching deliveries early on, sending out riders from its full-time fleet with several orders at a time (it recently launched a part-time driver program). Batching also means Chaldal is able to offer deliveries in as little as 15 to 30 minutes.

Chaldal also worked closely with suppliers and manufacturers. “We are one of the most efficient online grocery retailers in the world in terms of amount of capital that has been invested in us versus our size, and that’s mainly because we have been really working with our supply chain and all those details,” Alim said.

For example, it sources produce directly from farms, and partners with large manufacturers like Unilever. “Walmart and stores like that don’t exist here, it’s mostly small retailers, so we’ve been able to have a huge impact on the supply chain side of things,” said Alim. “We are continuing to expand our micro-warehouse model and have started supporting, as part of the delivery mechanism we have built, a lot of small merchants,” including many sellers who signed up for GoGo Bangla during the pandemic.

News: India’s Groww in talks to raise funds at a $3 billion valuation

Groww, an Indian startup that is helping millennials invest in mutual funds and stocks, is in advanced stages of talks to raise a new financing round at a $3 billion valuation, according to six people familiar with the matter. The Bangalore-based startup is negotiating to close a $250 million round, the people said, requesting anonymity

Groww, an Indian startup that is helping millennials invest in mutual funds and stocks, is in advanced stages of talks to raise a new financing round at a $3 billion valuation, according to six people familiar with the matter.

The Bangalore-based startup is negotiating to close a $250 million round, the people said, requesting anonymity as the matter is private. The round could close within weeks, they said.

Usual caveats apply: The terms of the deal may change. The startup has received several termsheets — with similar terms — in recent days. Tiger Global, Coatue, and TCV have held conversations to lead or co-lead the round, people said. And many including Insight Partners have also explored investment, the people said.

A spokesperson for Coatue declined to comment. Groww chief executive did not respond to a request for comment. Indian news outlet CapTable first reported about Groww’s upcoming financing round.

Groww is tapping into a huge market. More than 200 million people in India transact money digitally, but fewer than 30 million invest in mutual funds and stocks. The startup allows users to invest in mutual funds, including systematic investment planning (SIP) and equity-linked savings, gold, as well as stocks, including those listed at U.S. exchanges. The app offers every fund that is currently available in India.

Investors’ growing push to back — or double down on — Groww follows several months of strong growth. The Indian startup is currently on track to clock about $35 million in ARR, two people briefed on the figure said. Groww, which counts Tiger Global and Sequoia Capital India among its existing investors, was valued at $1 billion in April this year and $250 million last September.

The startup is also internally exploring expansion into the crypto space, but hasn’t made a firm decision on when it plans to offer such trading, one person said.

The new investment talks — and the surge in proposed valuation — also illustrate the level of excitement Indian startups have attracted in recent quarters. India has produced over two dozen unicorns this year, up from 11 last year.

And that list continues to expand. Indian esports firm Mobile Premier League said on Wednesday it has raised new funds at $2.3 billion valuation. And two startups Apna — which helps low-skilled workers learn and find new opportunities — and crypto trading app CoinSwitch Kuber are also in talks to raise new rounds at unicorn valuations, TechCrunch has previously reported.

News: Index leads $12.2M seed in Sourceful, a data play to make supply chains greener

Supply chains can be a complex logistical challenge. But they pose an even greater environmental challenge. And it’s that latter problem — global supply-chain sustainability — where UK startup Sourceful is fully focused, although it argues its approach can boost efficiency as well as shrink environmental impact. So it’s a win-win, per the pitch. Early

Supply chains can be a complex logistical challenge. But they pose an even greater environmental challenge. And it’s that latter problem — global supply-chain sustainability — where UK startup Sourceful is fully focused, although it argues its approach can boost efficiency as well as shrink environmental impact. So it’s a win-win, per the pitch.

Early investors look impressed: Sourceful is announcing a $12.2 million seed funding round today, led by Europe’s Index Ventures (partner, Danny Rimer, is joining the board). Eka Ventures, Venrex and Dylan Field (Figma founder), also participated in the chunky raise.

The June 2020-founded startup says it will use the new funding to scale its operations and build out its platform for sustainable sourcing, with a plan to hire more staff across technology, sustainability, marketing and ops.

Its team has already grown fivefold since the start of 2021 — and it’s now aiming to reach 60 employees by the end of the year.

And all this is ahead of a public launch that’s programmed for early next year.

Sourceful’s platform is in pre-launch beta for now, with around 20 customers across a number of categories — such as food & beverages (Foundation Coffee House), fashion and accessories (Fenton), healthcare (Elder), and online marketplaces (Floom and Stitched) — kicking the tyres in the hopes of making better supply chain decisions.

Startup watchers will know that supply chain logistics and freight forwarding has been a hotbed of activity — with entrepreneurs making waves for years now, promising efficiency gains by digitizing legacy (and often still pretty manual) legacy processes.

Sustainability-focused supply chain startups are a bit more of a recent development (with some category-pioneering exceptions) but could be set for major uplift as the world’s attention spins toward decarbonizing. (Just this month we’ve also covered Portcast and Responsibly, for example.)

Sourceful joins the fray with a dual-sided promise to tackle sustainability and efficiency by mapping client requirements to vetted suppliers on its marketplace — handling the buying and shipping logistics piece (including a little warehousing) — and taking a commission on the overall price as its cut of the action.

At first glance it’s a curious choice of name for a sustainability startup, given the fact that sourcing (a whole lot) less is what’s ultimately going to be needed for humanity to cut its global carbon emissions enough to avert climate disaster. But maybe the intended wordplay here is ‘full’ — in the sense of ‘fully optimized’.

The UK startup is attacking the supply chain sustainability problem from the perspective of doing something right now, arguing that making a dent in consumer-driven environmental impacts of sourcing stuff (packaging, merchansize, components etc) is a lot better than letting the same old polluting status quo roll on. 

However, given all the unverifiable ‘eco’ marketing claims being attached to products nowadays — or, indeed, other forms of flagrant ‘greenwashing’ (like bogus carbon offsets) that are cynically trying to convince consumers it’s okay to keep consuming as much as ever — there are clearly pitfalls to avoid too.

If you’re talking about packaging — which is one of the products that Sourceful is deeply focused on, with a forthcoming design capability offering that will help businesses to customize packaging designs, pick materials, size etc based on real-time data, all with the goal of encouraging ‘greener’ choices — less really is more.

Ideally, zero packaging is what your business should be aiming for (where practical, ofc). Yet Sourceful’s service will, inevitably, support demand for packaging supply and manufacture. At least in the first blush. So there’s a bit of a conundrum.

“You can put a carbon footprint score on packaging in general. So you could say packaging overall is this amount so the best thing you could do is not use any packaging. But the reality is, for most brands right now, especially for ecommerce, if you’re trying to deliver your product to the customer there needs to be some packaging — and so if packaging is unavoidable in its current form or in another form then the best thing you can then do is optimize that packaging,” argues CEO and co-founder Wing Chan, when we make the point that zero packaging is the most sustainable option.

“Right now we think the best solution is to help you optimize your packaging — the next wave will be around circular forms of packaging. Packaging that you can return back to your courier, packaging that you can reuse in another form. But we wanted to start with what is the current pain point. And the pain point is: I’m buying packaging, it’s very expensive, it’s very time-consuming and if I try and get it to be ‘green’ I either put a marketing spin on it or I don’t know how to actually make it more sustainable.

“But I definitely agree with you that long term we’ve got to think about how do I get the supply chain number as close to zero and then offset whatever’s remaining.”

For now, then, Sourceful is using data — combined with its marketplace of vetted suppliers (~40 at this stage) in the UK and China — to help companies optimize sourcing logistics and shrink their supply chains’ environmental impact.

It does this by putting a “carbon footprint score” on the product choices its brand clients are making.

This means that instead of only being able to claim “qualitative things” — such as that a product uses less plastic or a different type of plastic — Sourceful’s customers can display an actual benchmarked carbon footprint score (in the form of a number), based on its lifecycle assessment of the stuff involved in making up the finished product.

“It’s a lifecycle view,” says Chan. “For example if you take packaging we look at the box, we look at what is the cardboard material, where does it come from, how far has it travelled, what type of material is it, how much material gets used, how is then transported — for example is it a manufacturer in Asia all the way to the UK — so we get an overall score. So rather than it just being comparing paper and plastic we actually help the brands to see an overall quantitive outcome.”

“We’ve built the [software] engine that allows you to make choices and see the actual output — so, for example, if you make your box bigger what does that actually do to your carbon footprint score?” he adds.

Sourceful has an internal climate science team to do this work. It is also building on publicly available data sources, per Chan — such as ecoinvent (“the market standard based data”) — but he says the public data available isn’t up-to-date, saying it’s also therefore working with researchers to update these key sources with the last five years of data.

It wants the protocol it’s devised for scoring carbon footprint via this lifecycle assessment to become a universal standard. Hence it’s currently going through an ISO certification process — hoping to have that in place before the planned public launch of its platform in Q1 next year.

“There’s two ISO standards for doing a lifecycle assessment and normally you’d get ISO approval for a specific product but we’re getting ISO approval for the whole methodology — essentially the platform that we’ve built,” explains Chan. “There’s an independent panel of people, from universities, from other consultancies, who will be reviewing this as part of that ISO review — that’s why it’s so important to us that we’re doing that.”

The vetting of the suppliers on its marketplace is something Sourceful is doing entirely by itself, though — without any outside help. So its customers still need to trust that it’s doing a proper job of monitoring all the third parties on its marketplace.

But, on this, Chan argues that’s since sustainability is core to its value proposition it is incentivized to do the vetting in a more thorough and comprehensive way than any other individual player would be.

“The key thing for us is we combine both the data capture you would do when you’re understanding a supplier — asking all the questions about how their supply chain works and all of the laws entered by the new country — but we’re coupling that with a human visit as well. So we have a team in the UK as well as a team in Asia who actually go and visit the manufacturers. So it’s an extra layer of comfort for the brands that we’ve actually spent the time to go and meet them,” he suggests.

“The second thing is, as part of our marketplace build, we’re understanding how their supply chain works — in order to build the lifecycle assessment we actually understand each stage of their manufacturing process. So we have a much deeper understanding of their way of operating than all of the other platforms would have. So, yes it’s more involved, but we think that gives better accountability and a more accurate outcome.”

“We’re taking [the vetting process] to another level,” he adds. “We didn’t find anyone that was going into the same level of depth as us — so that’s why we’ve done it ourselves.”

Pressed a little more, Chan also tells TechCrunch: “Supply chain risks never disappear but the thing is how much investment are you making to learn more about it? And for us because we’re capturing this data on lifecycle assessment it’s part of that process of understanding the supplier. So rather than it being another cost that we pay to go visit the manufacturer, we see it as part of our data gathering — a key part of the platform.

“So rather than it being a cost to minimize, which is why a lot of companies end up in trouble because they don’t visit [their suppliers] enough, we’re invested in making sure that data is as accurate and up-to-date as possible. And the manufacturers see that because they want to have a score that’s good, they also want to understand where their footprint could be improved. So it’s a partnership, rather than it just being a bunch of tick boxes to check — which is what a lot of the audits are… We’re here to try and understand their process better.”

Zooming out to look at the driving forces pressing for supply chain sustainability, Chan suggests demand for greener sourcing by businesses is being driven by consumers themselves — who are certainly more aware than ever of environmental concerns. And can, to a degree, vote with their wallet by choosing more eco products (and/or by putting direct reputational pressure on businesses, such as via social media channels).

There is some regulatory pressure, too — such as existing sustainability and carbon reporting requirements (typically for larger businesses). Along with the overarching ‘net zero’ targets which governments in Europe and elsewhere have signed up for. So there should be increasing ‘top down’ pressure on businesses to decarbonize.

Chan also points to another swathe of environmental laws coming in — such as those banning things like single use plastics — which he says are creating further momentum for businesses to re-evaluate their supply chains.

Nonetheless, he believes the biggest source of pressure for companies to decarbonize is coming from consumers themselves. So — the premise is — brands that can present the strongest story to people about what they’re doing to reduce their environmental impact — backed up by a certified lifecycle assessment (assuming Sourceful gets its ISO stamp) — stand to win the business of growing numbers of eco-minded buyers, at the same time as netting cost efficiencies by optimizing their supply chains.

(And, indeed, part of the team’s inspiration for Sourceful’s business was to challenge the idea that consumers are to blame for the world’s environmental problems — given the lack of choice people so often have over what they can buy, not to mention the paucity of information to inform purchasing choices.)

“In the absence of government regulation on [lifecycle assessment] we’re actually saying to the brand, you’ve got existing products, we’ve measured the material, production, transport, all of these things — given you a carbon footprint score, and actually when you go and look at alternatives we can quantitatively assess the difference between those options. So rather than just pandering to the latest marketing buzzword you get a quantitive view on that,” he says.

“So what we’ve been showing is you can move to a more sustainable outcome — from a quantitative point of view — but also save money. So we’re tackling both problems. The supply chain itself is not very efficient so we can save money and the supply chain is not very transparent so we can give them better visibility into their actual carbon footprint.”

“Every brand that we’ve met that has been started in the last two years, their founder or their premise of the brand had sustainability involved — it’s such a hot topic that if you start a fashion brand or a beauty brand or food brand you have to have somewhere in your mission statement/founder story about your commitment to sustainability. So we thought that’s where the market is going to be. But actually we saw more established companies had the same view — that their consumers are also asking for there to be change in how they talk about their products, how they understand their lifecycle journey. So actually I think the government drive on regulation is of course important but it’s still far behind and actually consumers are driving more of a change,” he adds.

Sourceful’s offering includes a warehousing ‘managed service’ component — where it’s using a predictive algorithm to power auto-stocking so that brands can store (non-current) inventory in its warehouses (to save space etc) and have the goods shipped to them as they need them.

Being able to source supplies like components or packaging in bulk obviously reduces purchasing costs. But depending on how it’s done, it may also mean you can optimize things like transportation requirements, which could limit shipping emissions, so there are potentially efficiency and sustainability strands here too.

“Sea freight is several times more energy efficient than air freight so if we can organize more shipments to go via sea freight than air then that’s a major win. The[n] if we can fill the container up with different client orders so that you end up with one very full container, rather than lots of containers with half of it empty, you’re also going to save a lot of energy too. And so that’s another part of the journey that we do,” says Chan. “The other thing is because were aggregating orders with the manufacturer — they actually have better utilization as well, which is more efficient for them. So all of these things are really important to driving the overall cost as well sustainability score down.”

“The more we thought about it, the more there are so many parts of the supply chain which haven’t been optimzied,” he adds. “So many times you order 2,000 boxes it comes in these air freight shipments and someone has to courier it to you in one trip — there’s so many places where aggregating and being smarter about data you can save so much footprint.”

 

News: Glassdoor acquires Fishbowl, a semi-anonymous social network and job board, to square up to LinkedIn

While LinkedIn doubles down on creators to bring a more human, less manicured element to its networking platform for professionals, a company that has built a reputation for publishing primarily the more messy and human impressions of work life has made an acquisition that might help it compete better with LinkedIn. Glassdoor, the platform that

While LinkedIn doubles down on creators to bring a more human, less manicured element to its networking platform for professionals, a company that has built a reputation for publishing primarily the more messy and human impressions of work life has made an acquisition that might help it compete better with LinkedIn.

Glassdoor, the platform that lets people post anonymous and candid feedback about the organizations they work for, has acquired Fishbowl — an app that gives users an anonymous option also to provide frank employee feedback, as well as join interest-based conversation groups to chat about work, and search for jobs. Glassdoor, which has 55 million users, is already integrating Fishbowl content into its main platform, although Fishbowl, with its 1 million users, will also continue for now to operate as a standalone app, too.

Christian Sutherland-Wong, the CEO of Glassdoor, said that he sees Fishbowl as the logical evolution of how Glassdoor is already being used. Similarly, since people are already seeking out feedback on prospective employers, it makes sense to bring recruitment and reviews closer together.

“We’ve always been about workplace transparency,” he said in an interview. “We expect in the future that jobseekers will use Glassdoor reviews, and also look to existing professionals in their fields to get answers from each other.” Fishbowl has seen a lot of traction during the Covid-19 pandemic, growing its user base threefold in the last year.

The acquisition is technically being made by Recruit Holdings, the Japanese employment listings and tech giant that acquired Glassdoor for $1.2 billion in 2018, and the companies are not disclosing any financial terms. San Francisco-based Fishbowl — founded in 2016 by Matt Sunbulli and Loren Appin — had raised less than $8 million, according to PitchBook data, from a pretty impressive set of investors, including Binary Capital, GGV, Lerer Hippeau Ventures, and Scott Belsky.

Microsoft-owned LinkedIn towers over the likes of Glassdoor in terms of size. It now has more than 774 million users, making it by far the biggest social media platform targeting professionals and their work-related content. But for many, even some of those who use it, the platform leaves something to be desired.

LinkedIn is a reliable go-to for putting out a profile of yourself, for the public, for those in your professional life, or for recruiters, to find. But what LinkedIn largely lacks are normal people talking about work in an honest way. To read about other’s often self-congratulatory professional developments, or to see motivational words on professional development from already hugely successful personalities, or to browse developments relative to your industry that probably have already seen elsewhere is not everyone’s cup of tea. It’s anodyne. Sometimes people just want tea to be spilled.

That’s where something like Glassdoor comes into the picture: the format of making comments anonymous on there turns it into something of the anti-LinkedIn. It is caustic, perhaps sometimes bitter, talk about the workplace, balanced out with positive words seem to get periodically suspected of being seeded by the companies themselves. Motivational, inspirational and aspirational are generally not part of the Glassdoor lexicon; honest, illuminating, and sobering perhaps are.

Fishbowl will be used to augment this and give Glassdoor another set of tools now to see how it might build out its platform beyond workplace reviews. The idea is to target people who come to Glassdoor to read about what people think of a company, or to put in their own comments: they can now also jump into conversations with others; and if they are coming to complain about their employer, now they can also look for a new one!

In the meantime, it feels like the swing to more authenticity is also a result of the shift we’ve seen in the world of work.

Covid-19 mandated office closures and social distancing have meant that many professionals have been working at home for the majority of the last year and a half (and many continue to do so). That has changed how we “come to work”, with many of our traditional divides between work and non-work personas and time management blurring. That has had an inevitable impact on how we see ourselves at work, and what we seek to get out of that engagement. And it also has led many people to feel isolated and in need of more ways to connect with colleagues.

Glassdoor’s acquisition, it said, was in part to meet this demand. A Harris Poll commissioned by Glassdoor found that 48% of employees felt isolated from coworkers during the COVID-19 pandemic; 42% of employees felt their career stall due to the lack of in-person connection; and 45% of employees expect to work hybrid or full-time remotely going forward — all areas that Glassdoor believes can be addressed with better tools (like Fishbowl) for people to communicate.

Of course, it will remain to be seen whether Glassdoor can convert its visitors to use the new Fishbowl-powered tools, but if there really is a population of users out there looking for a new kind of LinkedIn — there certainly are enough who love to complain about it — then maybe this cold be one version of that.

News: Rivian vehicles are now ready for sale in all 50 states, following key certifications

Rivian vehicles have received certifications from three agencies, the final hurdle that allows the electric automaker to sell and deliver its R1T pickup truck and R1S SUV in all 50 U.S. states. Rivian confirmed to TechCrunch in an email that the vehicles are fully certified by the National Highway Traffic Safety Administration, the Environmental Protection

Rivian vehicles have received certifications from three agencies, the final hurdle that allows the electric automaker to sell and deliver its R1T pickup truck and R1S SUV in all 50 U.S. states.

Rivian confirmed to TechCrunch in an email that the vehicles are fully certified by the National Highway Traffic Safety Administration, the Environmental Protection Agency and the California Air Resources Board. Bloomberg also reported that Rivian has received regulatory approval to deliver vehicles to customers.

Rivian has a direct sales model, in which customers can order its vehicles online. Dealer protection laws in many states prohibit companies like Rivian from having its own stores, where customers can take test drives and learn about financing options. However, there are no restrictions from customers ordering online from those states.

Today, 22 states allow for all vehicle manufacturers to sell vehicles to customers, according to the NRDC. In those states, Rivian can set up stores, display vehicles, offer test rides and importantly discuss financing. Another 11 states allow for only Tesla, which also has a direct sales model, to sell vehicles, often in a limited number of locations throughout the state.

Rivian plans to begin deliveries of the R1T launch edition this month. Deliveries of the R1S SUV are expected to follow this year.

Confirmation of the certifications from the state and two federal agencies followed a trio of announcements in the past several weeks that , including the first production Rivian R1T electric pickup truck in “Rivian blue” rolling off the assembly line Tuesday morning at the company’s factory in Normal, Illinois. The company’s two vehicles also received official EPA ranges of 314 miles for the first edition version of its all-electric R1T pickup truck and 316 miles for the R1T SUV.

All of this follows Rivian confidentially filing paperwork with the U.S. Securities and Exchange Commission to go public. The company, backed by a host of institutional and strategic investors including Ford and Amazon, has not size and price range for the proposed offering.

Sources familiar with Rivian’s IPO plans said the company has not yet started the “roadshow,” a process in which an underwriting firm and company management make a series of presentations to potential investors before going public.

 

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