Monthly Archives: July 2021

News: Google unveils its proposed ‘Safety Section’ for apps on Google Play

In the wake of Apple’s advances into consumer privacy with initiatives like App Tracking Transparency and App Store privacy labels, Google recently announced its own plans to introduce a new “safety section” on Google Play that offers more information about the data apps collect and share, and other security and privacy details. Today, the company

In the wake of Apple’s advances into consumer privacy with initiatives like App Tracking Transparency and App Store privacy labels, Google recently announced its own plans to introduce a new “safety section” on Google Play that offers more information about the data apps collect and share, and other security and privacy details. Today, the company is sharing for the first time what the new section’ user interface will look like, along with other requirements for developers.

In May, Google explained the safety section would be designed to easily communicate to users how apps are handling their data, so they could make informed choices. It said app developers would need to disclose to users whether their app uses security practices like data encryption, whether it follows Google Play’s Families policy for apps aimed at kids, whether users have a choice in data sharing, whether the app’s safety section had been verified by a third party, and if the app allowed users to request data deletion at the time of uninstall, among other things.

In the user interface concept Google debuted today, developers are now able to see how this feature will look to the end user.

Image Credits: Google

In the safety section, users will be able to see the developer’s explanation of what data the app collects followed by those other details, each with their own icon to serve as a visual indicator.

When users tap into the summary, they’ll be able to then see other details like what data is collected or shared — like location, contacts, personal information (e.g., name, email address), financial information and more.

They’ll also be able to see how the data is used — for app functionality, personalization, etc. — and whether data collection is optional. 

Image Credits: Google

Google says it wants to give developers plenty of time to prepare for these Play Store changes which is why it’s now sharing more information about the data type definitions, user journey and policy requirements of the new feature. 

It notes that all developers will have to provide a privacy policy by April 2022. Before, only apps that collected personal and sensitive user data were required to do so. Developers will also be required to share accurate and complete information about all the data in their safety section, including how it’s used by the app’s third-party libraries and SDKs. This is in line with what Apple demands for its apps.

Image Credits: Google

In October 2021, developers will be able to submit their information in the Google Play Console for review, ahead of the planned launch of the safety section in Google Play, which is scheduled for the first quarter of 2022.

The company also notes it’s offering some buffer time after the section’s launch before apps must have their safety section approved by Google. However, the company says apps will have to be approved by Q2 2022 or risk having their app submissions or app updates rejected. And if an app doesn’t provide an approved safety section, the app will say “No information available.”

The change will help to highlight how many active developers are present on Google Play, as those will be the ones who will adopt the new policy and showcase how their apps collect and use data.

The question that remains is how stringent Google will be about enforcing its new guidelines and how carefully apps will be reviewed. One interesting note here is that conscientious developers will be able to submit their safety section for a third-party review and then be able to promote that to users concerned app data privacy and security.

This could help to address some potential criticism that these safety sections aren’t factual. That’s been a problem for Apple since the launch of its App Store privacy labels, in fact. The Washington Post discovered that a number of apps were displaying false information, making them less helpful to the users whose data they aimed to protect.

When reached for comment, however, Google declined to share more details about how the third-party verification process will work.

News: Duolingo’s IPO pricing is great news for edtech startups

Duolingo, a consumer edtech company, is now more valuable per revenue dollar than the median public enterprise SaaS business.

While the Chinese technology market digests a new regulatory landscape impacting the country’s edtech market in a sharply negative manner, U.S. education technology companies have something to cheer about: Duolingo’s IPO priced very well.

The language-learning unicorn initially targeted an $85 to $95 per share IPO price range. That interval was later raised to $95 to $100 per share. And then, last night, Duolingo priced at $102 per share, just over its raised range.

That’s the sort of IPO pricing run that we tend to see from hot enterprise software companies (SaaS) that investors have favored heavily in recent quarters. But the stock market has also provided nigh-indulgent valuations to consumer-facing tech companies with strong brands, like Airbnb. So, the Duolingo IPO’s pricing strength should not be an utter surprise.

But it is a welcome result for U.S. edtech, regardless. When the company set its first IPO price range, TechCrunch noted that it was on track to earn a new, higher valuation. This led us to the following set of conclusions:

If Duolingo poses a strong debut, consumer edtech startups will be able to add a golden data point to their pitch decks. A strong Duolingo listing could also signal that mission-driven startups can have impressive turns.

And now Duolingo has managed to price above its raised range. Yeehaw, as they say.

In more prosaic terms, Duolingo has set a higher multiple for edtech revenue than we expected it to, implying that the exit value of edtech top line could be greater than private-market investors anticipated. After all, Duolingo was valued at around $2.4 billion last November. At its IPO price, the company’s nondiluted valuation is now $3.66 billion, not counting 765,916 shares that its underwriters may purchase at the $102-per-share price if they so choose.

News: QuotaPath raises $21.3M in Insight Partners-led round to help sales teams better track commissions

The startup gives teams a way to streamline the commission process and avoid inaccurate budgets, payouts, and ‘unhappy sales reps due to poor sales commission planning, reporting and administration.’

QuotaPath, which has developed a commission-tracking solution for sales and revenue teams, has raised $21.3 million in a Series A funding round led by Insight Partners.

Existing backers ATX Ventures, Integr8d Capital, Stage 2 Capital and HubSpot Ventures also participated in the financing, which brings the startup’s total funding to $26.3 million since its 2018 inception.

The funding comes amid a year of growth for the startup, which has dual headquarters in Austin and Philadelphia. Specifically, QuotaPath has seen 600% revenue growth since January 2021. It has over 5,000 users on the platform, 40% of which are paid. Customers include Guru, Contractbook, Mailgun, Cloud Academy, SaaSOptics and OSG.

AJ Bruno, Cole Evetts and Eric Heydenberk founded QuotaPath with the mission of helping “companies build and scale high-performing, motivated growth teams.” The startup said it gives teams a way to streamline the commission process and avoid inaccurate budgets, incorrect payouts, and “unhappy sales reps due to poor sales commission planning, reporting and administration.”

Through real-time CRM integrations with Salesforce, HubSpot and Close.com, sales reps are able to glean more insight into earnings and quota attainment, the company said.

Bruno is no stranger to startups, having co-founded Austin-based PR analytics company TrendKite, which sold to rival Cision in 2019 for $225 million. It was there that Bruno ran the sales and management teams, and about “30 folks into it,” was having some issues with compensation and commission. It took a month and getting several people involved to get the situation sorted. After trying to onboard a sales and commission tool for eight months and “failing miserably,” Bruno saw an opportunity.

“The reps needed to understand what their comp plans were and they didn’t have real-time visibility into the earnings and forecasting of their compensation,” he said. So he and Evetts (who was director of revenue and sales operations at TrendKite) ultimately set about creating a workflow to solve the problem. Heydenberk joined as a technical co-founder and the company went on to raise about $5 million in pre-seed and seed funding.

“What we ultimately said was going to be our north star is that we want the sales team and the sales reps to easily understand the compensation plans, and to do that, we had to build an onboarding setup where it didn’t look like a spreadsheet that was in Excel because most sales reps don’t understand Excel,” Bruno recalled. The team then spent a year working with end users and sales reps to build the back-end infrastructure of the platform so that sales teams could “interpret what was actually happening and all the mechanisms behind it.”

Requirements were that it was fast to onboard (less than one week) and easily adjustable so that customers could make changes in real-time themselves and not have to wait on a company to make them.

“With QuotaPath, a sales team can forecast more earnings and create more goals around what they want to do,” Bruno said, “and connect those goals to the bottom line of the company.”

Image Credits: QuotaPath

The startup launched its paid platform in June 2020 and works with companies with as few as three reps to as many as a few hundred that range from SaaS to commerce shops to low-tech businesses such as wedding venues and funeral homes.

“With 10.5 million salespeople in the U.S., this is a very large market,” Bruno said. Indeed, there are a number of other startups addressing the space. Earlier this year, CaptivateIQ, which has developed a no-code platform to help companies design customized sales commission plans, announced it had raised $46 million in a Series B round led by Accel.

QuotaPath currently has 28 employees and plans to use its new capital to double its headcount by year’s end. It also plans to work on scaling partnerships and expanding product offerings to finance and HR functions.

Rachel Geller, managing director at Insight Partners, is taking a seat on the company’s board as part of the financing. She said that a priority of Insight Onsite, the firm’s ScaleUp engine, is to help its portfolio “build high-performing and scalable sales and marketing functions.”

“Our sales experts are in the trenches understanding the challenges sales teams face, and tracking sales commissions is top of mind,” she said. “Organizations need a formula-free solution to their current pain of spreadsheets and legacy solutions, and QuotaPath presents a clear alternative.”

In particular, Geller said Insight was impressed by QuotaPath’s “ease of use and fast time to deploy” compared to other solutions.

“QuotaPath customers can be up and running in days,” she said.

News: Twitter launches U.S. e-commerce pilot that lets users shop from profiles

Twitter this morning will launch a pilot in the U.S. aimed at testing the potential for e-commerce on its platform. The company is introducing a new “Shop Module” that offers brands, businesses and other retailers the ability to showcase their products to Twitter users directly on the business’ profile. Users will then be able to

Twitter this morning will launch a pilot in the U.S. aimed at testing the potential for e-commerce on its platform. The company is introducing a new “Shop Module” that offers brands, businesses and other retailers the ability to showcase their products to Twitter users directly on the business’ profile. Users will then be able to scroll through a carousel of product images in the module, and tap through on a product they’re interested in purchasing. This opens up the business’s website inside the Twitter app itself, where the customer can learn more about the product in question and opt to make a purchase.

The Shop Module itself will appear in a new, dedicated space at the top of a supported Twitter profile, which can be seen by U.S. users in English on iOS devices.

The company tells TechCrunch that only businesses with a Professional Profile will be able to use the feature at this time.

Professional Profiles, which began testing in April, give businesses, non-profits, publishers and creators the ability to display specific information about their business directly on their profile, including things like their address, phone number, operating hours, and more. Essentially, it’s the Twitter equivalent to something like a Facebook Page for a business.

At launch, the new Shop Module will be made available to only a small group of pilot testers. In addition to gaming retailer @GameStop and travel brand @ArdenCove, Twitter says there will only be approximately 10 other brands across the lifestyle, traditional retail, gaming, media and entertainment, tech and telco industries who will gain access to the new feature.

At present, Twitter isn’t offering a way for interested businesses to sign up for the pilot, as the company is only in the initial phases of testing this feature, it says.

Image Credits: Twitter

While Twitter users often discuss products on the app and even reach out to companies directly for help with purchases, it’s unclear whether users will come to view Twitter as a shopping platform.

With the pilot, Twitter aims to better understand what could help it to make that shift, by tracking which types of products drive traffic to online retailers. For example, it wants to determine whether people are inspired by online conversations in the heat of the moment — like sports fans buying team apparel — or whether Twitter users could be encouraged to make purchases of a more lasting impact, like products for a new skincare routine. Having a diverse lineup of early pilot testers will help the company to compare data across verticals to learn what works best.

Twitter says it will also work directly with businesses to better understand their needs through the creation of a new Merchant Advisory Board, which will consist of “best-in-class examples” of merchants on Twitter.

The company earlier this year had mentioned its plans to expand into e-commerce.

At Twitter’s Analyst Day presentation in February, where it first announced its Super Follow platform for creators, the company also briefly spoke about its e-commerce investments.

“We’re…starting to explore ways to better support commerce on Twitter,” Twitter Revenue Lead, Bruce Falck, had said during the event. “We know people come to Twitter to interact with brands and discuss their favorite products. In fact, you may have even noticed some businesses already developing creative ways to enable sales on our platform,” he continued.

“This demand gives us confidence in the power of combining real-time conversation with an engaged and intentional audience. Imagine easily discovering, and quickly purchasing, a new skincare product or trendy sneaker from a brand you follow with only a few clicks,” Falck added.

Since then, Twitter has tested a new e-commerce feature for tweets, which allowed businesses to link out to online product pages — like those on a Shopify store, for instance.

Twitter CFO Ned Segal also touted the potential to shop on Twitter when speaking to investors at the J.P. Morgan Technology, Media and Communications conference in May, noting that people “do a lot of research on Twitter before they buy something.”

Twitter’s entry into online shopping comes at a time when major tech companies and social platforms are ramping up their investments in e-commerce. Facebook has made significant moves into e-commerce with shopping features across Facebook, Instagram and WhatsApp, including with initiatives like online storefronts, integrated checkout, product drops, video shopping, and more.

Shopify has also partnered with a number of tech platforms, including Facebook, TikTok and Google, to make it easier for consumers to connect with products sold by its merchants.

It’s worth noting that Twitter previously attempted to run a commerce operation and failed. In 2017, the company begin to wind down its “Buy” button product, which had allowed Twitter users click to make purchases, and the retailer partnerships associated with that effort due to lack of traction. Clearly, the company believes the time is now right to try again.

 

 

 

 

 

News: Calgary’s parking authority exposed driver’s personal data and tickets

If you parked your car in one of the thousands of parking spots across Calgary, there’s a good chance you paid the Calgary Parking Authority for the privilege. But soon you might be hearing from the authority after a recent security lapse exposed the personal information of vehicle owners. The parking authority oversees about 14%

If you parked your car in one of the thousands of parking spots across Calgary, there’s a good chance you paid the Calgary Parking Authority for the privilege. But soon you might be hearing from the authority after a recent security lapse exposed the personal information of vehicle owners.

The parking authority oversees about 14% of the paid parking spots in the Calgary region, and lets drivers pay to park their cars by a parking kiosk, online, or through the phone app by entering their vehicle’s license plate and their payment details.

But a logging server used to monitor the authority’s parking system for bugs and errors was left on the internet without a password. The server contained computer-readable technical logs, but also real-world events like payments and parking tickets that contained a driver’s personal information.

A review of the logs by TechCrunch found contact information, like driver’s full names, dates of birth, phone numbers, email addresses and postal addresses, as well as details of parking tickets and parking offenses — which included license plates and vehicle descriptions — and in some cases the location data of where the alleged parking offense took place. The logs also contained some partial card payment numbers and expiry dates.

None of the data was encrypted.

Because the server’s data was entangled with logs and other computer-readable data, it’s not known exactly how many people had their information exposed by the security lapse. (In 2019, the Calgary Parking Authority issued more than 450,000 parking tickets, up by 69% in five years.)

Security researcher Anurag Sen found the exposed server and asked TechCrunch for help in reporting it to its owner. The server was secured on Tuesday, a day after TechCrunch contacted the authority.

A spokesperson for the authority confirmed that the server was exposed since May 13, though data seen by TechCrunch shows records dating back to at least the start of the year. The authority also told TechCrunch that the exposure was due to human error and that it was investigating its logs to determine if anyone else had access to the server.

“We at the CPA take this very seriously,” said Moe Houssaini, the acting general manager for the Calgary Parking Authority, told TechCrunch in a statement. “Any public access has been disabled and we are actively investigating to determine what exact data was impacted and what unauthorized access may have occurred. We apologize to our customers and will be reaching out to all individuals who may have been impacted. Protecting the security of our systems and privacy of our customers is a top priority of the CPA. It was an isolated error, and the database has now been secured. We are reviewing our procedures to ensure that this does not happen again,” said Houssaini.

The Calgary Parking Authority recently made headlines after it canceled more than a thousand parking tickets for drivers who were attending a COVID-19 vaccination center in the city.

Earlier this year, New York-based cashless parking startup ParkMobile reported a data breach that saw personal account information and license plates on some 21 million customers taken by hackers. The company blamed the breach on a vulnerability in an unspecified piece of third-party software.

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News: What Tesla’s bet on iron-based batteries means for manufacturers

Elon Musk mused that Tesla’s batteries may eventually be two-thirds iron-based and one-third nickel-based across its products. ‘And this is actually good because there’s plenty of iron in the world.’

Elon Musk earlier this week made his most bullish statements yet on iron-based batteries, noting that Tesla is making a “long-term shift” toward older, cheaper lithium-iron-phosphate (LFP) cells in its energy storage products and some entry-level EVs.

The Tesla CEO mused that the company’s batteries may eventually be roughly two-thirds iron-based and one-third nickel-based across its products. “And this is actually good because there’s plenty of iron in the world,” he added.

Musk’s comments reflect a change that is already underway within the automotive sector, mainly in China. Battery chemistries outside of China have been predominantly nickel-based — specifically nickel-manganese-cobalt (NMC) and nickel-cobalt-aluminum (NCA). These newer chemistries have become attractive to automakers due to their higher energy density, letting original equipment manufacturers (OEMs) improve the range of their batteries.

If Musk’s bullishness is heralding a genuine shift across the EV industry, the question is whether battery makers outside of China will be able to keep up.

Musk is not the only automotive executive to signal a return to the LFP formula. Earlier this year, Ford CEO Jim Farley said the company would use LFP batteries in some commercial vehicles. Meanwhile, Volkswagen CEO Herbert Diess announced during the company’s inaugural battery day presentation that LFP would be used in some VW entry-level EVs.

On the energy storage front, Musk’s comments about using LFP-based chemistries in Powerwall and Megapack are in line with other stationary energy storage companies pushing for iron-based formulas. “The stationary storage industry wants to move to LFP because it’s cheaper,” Sam Jaffe, who heads the battery research firm Cairn Energy Research Advisors, told TechCrunch.

LFP battery cells are attractive for a few different reasons. For one, they’re not dependent on ultra-scarce and price-volatile raw materials like cobalt and nickel. (Cobalt, which is predominantly sourced from the Democratic Republic of Congo, has undergone additional scrutiny due to inhumane mining conditions.) And while they are less energy-dense than nickel-based chemistries, LFP batteries are much cheaper. This is good news for those looking to spur the shift to electric vehicles because lowering the cost per vehicle will likely be key to greater EV adoption.

Musk clearly sees a major future for iron-based chemistries at Tesla, and his comments have helped thrust LFP back into the spotlight. But there’s one place where they’ve remained the star of the show: China.

China’s monopoly on LFP

“LFP is pretty much only produced in China,” Caspar Rawles, head of price and data assessments at the research firm Benchmark Mineral Intelligence, explained in a recent interview with TechCrunch.

China’s dominance in LFP battery production in part relates to a series of key LFP patents, which are managed by a consortium of universities and research institutions. This consortium came to an agreement with Chinese battery makers a decade ago under which the manufacturers would not be charged a licensing fee providing that the LFP batteries were used only in Chinese markets.

Hence, China cornered the LFP market.

Battery makers in China may benefit most from a potential tectonic shift toward LFP — specifically BYD and CATL, the latter of which already manufactures LFP batteries for Tesla vehicles built and sold in China. (Volkswagen, meanwhile, has a substantial stake in Chinese LFP maker Gotion High-Tech.) These battery makers aren’t slowing down: In January, CATL and Shenzhen Dynanonic signed an agreement with a local Chinese province to build an LFP cathode plant at a cost of $280 million over three years.

The LFP patents are due to expire in 2022, industry analyst Roskill explains, which could give battery manufacturers outside China time to start shifting some of their production toward iron-based formulas. However, all of the planned battery factories in Europe and North America, many of which are joint ventures with South Korean industry giants like LG Chem or SK Innovation, are still focused on nickel-based chemistries.

“For the U.S. to take advantage of LFP’s strengths, North American manufacturing will be necessary,” Jaffe explained. “Everyone building a gigafactory in the U.S. today is planning on making high nickel chemistries. There’s an enormous unmet need for locally manufactured LFP batteries.”

Rawles said he expects some LFP capacity in North America and Europe in the coming years, particularly after the patents expire. He pointed out that both CATL and SVOLT, another battery maker, have been making moves in Germany — but both of these companies are Chinese, which leaves open the question of whether other Asian or Western companies can compete in the LFP market. (Stellantis chose SVOLT as one of its battery suppliers from 2025 onwards.)

On the energy storage front, Jaffe said he thinks “it’s inevitable that most stationary storage systems will eventually be LFP.”

However, not all is lost for domestic manufacturing in the United States. “The good news for building local LFP manufacturing is that the supply chain is simple: Outside of lithium, it’s iron and phosphoric acid, two cheap materials already made [in the U.S.] in large quantities,” Jaffe added.

In the end, it is not a question of one battery chemistry versus another. What’s more likely is what we’ve already started to see from automakers, including Tesla: Iron-based batteries will be used predominately in entry-level and cheaper vehicles, while nickel-based cells will be used for higher-end and performance cars. Many consumers will likely be content with a 200- to 250-mile-range vehicle that’s thousands of dollars cheaper than one with a range of 300 to 350 miles.

Automakers have also begun making moves to take control of the battery supply, whether through vertical manufacturing or joint ventures with established battery companies. That means that growing LFP capacity in North America and Europe is not only likely, but inevitable.

News: Building back better means hiring more workers skilled through alternative routes

When I arrived in the U.S., I applied to countless IT jobs, from customer service to computer repair. Every company rejected me before they even gave me the chance to show what I could do.

Wilkin Sanchez
Contributor

Wilkin Sanchez is the founder of the Rhode Island Group for Hispanic Technology (RIGHT).

When I first came to the United States from the Dominican Republic, nobody wanted to hire me for a job in tech.

Rather than recognize the skills I possessed, employers could only see my still-developing English and my lack of a college degree. They failed to take into account my years of experience working with technology and electronics because the route I had taken was too unfamiliar.

It’s a situation all too common for the more than 70 million workers in the U.S. who are skilled through alternative routes (STAR) — especially for the 13.5 million Hispanic STAR workers like me out there today. If the employers who are struggling to fill open tech roles want to overcome the growing “skills gap,” then it’s a situation that must change.

When I arrived in the U.S., I applied to countless IT jobs, from customer service to computer repair. Every company rejected me before they even gave me the chance to show what I could do. Had employers taken the time to talk to me, they would have learned I started fixing my neighbors’ phones and computers at the age of 12, and that I had already sailed through a series of computer classes on networking, basic coding, cybersecurity, scripting and computer repairs.

About 31 million workers — including millions of Hispanic workers — possess skills that qualify them for higher-paying roles they are never considered for.

Even as I continued to learn English and mastered coding and cybersecurity concepts, companies failed to recognize what I could bring to the table. My background was too unfamiliar to make it past most employment filters that relied on degree requirements. I was often screened out of the hiring process before showcasing my talents, and I faced the biases of hiring managers who weren’t used to candidates like me. I could only get cleaning jobs or work at factories and fast food restaurants — places where I felt all my skills were going to waste.

I ended up getting lucky, and thanks to mentoring and hiring support through a follow-on to President Obama’s TechHire Initiative, doors began to open. After years of struggling, I could finally get my foot in the door, meet hiring managers and showcase my skills. I am now working as a cybersecurity associate, but my career could have begun much earlier.

Sadly, this story is a familiar one for far too many STAR workers, especially Hispanic people. Many of them aren’t as lucky as I am.

The statistics are sobering. About 31 million workers — including millions of Hispanic workers — possess skills that qualify them for higher-paying roles they are never considered for. Recent research shows, for instance, that there are 114,000 Hispanic workers employed as food and hospitality service managers, who have the skills to transition to similarly skilled jobs as community and social services managers, where wages are nearly 50% higher.

Hispanic STAR workers are also less likely to transition to higher-wage jobs than their white counterparts, and even when they are able to make such a transition, they are compensated less for their skills.

Employers must begin building more promising pathways that are accessible to all workers. The need for this shift has only grown over the last year as the COVID-19 pandemic disproportionately impacted Hispanic and Latino communities. Hispanic or Latino workers accounted for nearly one-quarter of the pandemic’s initial job losses. Even as the economy continues to slowly recover, the unemployment rate for those workers sits at 8.6%, compared with 5.7% for white workers. The fallout has been especially pronounced among Hispanic and Latina women. In December, they accounted for 45% of all job losses.

All this is happening while employers say they are struggling to find workers to fill open positions, even as millions remain unemployed and job postings have begun to return to pre-pandemic levels. The narrative around skills gaps continue to be perpetuated by employers, and they may have worsened during the COVID-19 crisis. These gaps are expected to cost the U.S. economy $1.2 trillion over the following decade, but most of these gaps aren’t actually real. They’re just the consequence of employers ignoring workers who learned their skills through alternative routes.

By rethinking hiring barriers like degree requirements, employers can more easily find job-ready talent and improve diversity at the same time. Such shifts can lead to even more systemic change down the road.

My success doesn’t end with me, as there is a multiplier effect to hiring STAR workers. Now that I have a strong foothold in the industry, I am able to help other members of my community. I formed an organization called Rhode Island Group for Hispanic Technology (RIGHT) to provide training in basic computing, coding, cybersecurity and digital literacy — all in Spanish.

If America is going to build back better, employers need to seek out and hire more workers who are skilled through alternate routes. They must begin to look beyond the traditional signals of employability and expand their understanding of what makes a good employee. Those who fail to do so will continue to miss out on the more than 13 million talented Hispanic STAR workers like me.

News: China’s regulatory crackdown is good news for startups aligned with CCP goals

Things are changing in China, and the regulatory landscape of tech work in the country won’t be the same from here on out.

Watching the Chinese technology sector over the last week has been a fascinating exercise. The Chinese government took on entire industries like edtech while also coming down on individual companies (Tencent, Meituan) in a broad effort to change the country’s technology landscape.

The sum of the financial damage is easy to understand. The NASDAQ Golden Dragon China Index, for example, which tracks U.S.-listed companies that do their business in China, fell from a 52-week high set earlier this year of 20,893.02 to 10,672.37 yesterday. You can also track the decline in value of various Chinese technology companies both on-shore and on foreign exchanges if you want to get an even fuller picture of the financial carnage.

It’s common among commentators and analysts to draw a direct line between the blocked Ant Group IPO last year, the ensuing fall from grace of Chinese entrepreneur Jack Ma, and the latest news out of the Chinese Communist Party’s (CCP) regulatory bodies. That’s reasonable. Things are changing in China, and the regulatory landscape of tech work in the country won’t be the same from here on out.


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We’ve explored the moment a little, noting last week that edtech investment could slow in the country provided that the government went through with its plan to force tutoring companies to go nonprofit. The government then did so, and more, also blocking tutoring companies from being formed, going public, raising external capital from foreign sources and more. It was comprehensive. Natasha Mascarenhas has a great read on the matter here.

So, bad news for startups? After all, if edtech investment could slow in the face of regulatory changes, what about other technology-influenced areas of business?

The negative case is somewhat easy to make. The positive case is more interesting. Some market watchers are making the argument that by taking on some of China’s largest technology companies, more room could be cleared in the country for smaller companies to snag a piece of business.

News: Relief looks to negotiate on behalf of users struggling with debt

Jason Saltzman is a serial entrepreneur. He first cofounded SeamlessDocs and then went on to found The Alley, a coworking space based out of New York City. Following Alley’s joint venture partnership with Verizon, Saltzman left to build something new and became fascinated with the debt consolidation and relief space. That’s how Relief, cofounded by

Jason Saltzman is a serial entrepreneur. He first cofounded SeamlessDocs and then went on to found The Alley, a coworking space based out of New York City. Following Alley’s joint venture partnership with Verizon, Saltzman left to build something new and became fascinated with the debt consolidation and relief space.

That’s how Relief, cofounded by Saltzman, Bryan Okeke, and Ram Barrouet, was born. Today, the startup is announcing it has raised $2 million via a convertible note, led by Collaborative Fund, BFV, Necessary Venture, The Fund. Angels also participated in the round, including Justin Kan, Ben Kaplan, Elliot Tabule, and David Galanter.

Saltzman’s thesis came out of his observation of the space. Third-party debt collection agencies use lots of automation tools but those same services aren’t extended to the individuals seeking debt relief. Relief is an app that uses machine learning algorithms and collective bargaining to reduce debt balances. In essence, Relief does the math on behalf of users and negotiates directly with creditors to bring down the balance (in half of more, according to Saltzman), all for free.

Not unlike Justworks, Relief uses the power of its entire user base to negotiate with creditors to bring down balances and lower interest rates. Once the negotiation is complete, Relief sets up a payment plan for users to pay off the rest of their debt.

Offering debt consolidation and loans for folks in financial peril is not new, but the ability to negotiate on behalf of the user is not a broadly available feature on most similar platforms.

To be clear, this is not a platform to help folks save money. Saltzman explained that Relief app is an alternative to bankruptcy.

To start, Relief will generate revenue by the credit issuers who pay to have settlements handled, with Relief taking the place of a debt collector. The startup can also generate revenue by issuing loans and earning off of the interest. But Saltzman hopes to get enough users to start thinking creatively about how to make other forms of revenue.

“Trust is the biggest challenge,” said Saltzman. “We have to get into consumers houses and de-stigmatize this horrible problem. The solution is not there right now. The data shows us that one in three Americans is behind on their credit card bills right now. So we need them to trust us.”

Editor’s Note: An earlier version of this article stated that Verizon acquired Alley. It has been updated for accuracy.

News: Nura finally goes fully wireless with the NuraTrue buds

As I write this, I have no fewer than five recently reviewed earbuds sitting on the desk in front of me. And you know what? They’re all pretty good. Some are better than others, of course — that’s why they invented gadget reviews. But as far as consumer electronics go, the category seemed to mature

As I write this, I have no fewer than five recently reviewed earbuds sitting on the desk in front of me. And you know what? They’re all pretty good. Some are better than others, of course — that’s why they invented gadget reviews. But as far as consumer electronics go, the category seemed to mature — and the products became ubiquitous — virtually overnight.

Nearly every hardware maker has entered the category — some several times over. You can get a truly great pair for over $200 and a pretty decent one for under $100. There’s a broad range in quality across that spectrum, of course. But features? A few things, here and there, but on the whole, earbuds settled into a similar sort of homogeneity as smartphones before them.

Image Credits: Brian Heater

Differentiation was certainly a big topic during today’s launch of Nothing’s Ear (1). It’s also been a core part of Nura’s DNA since the beginning. But where a company like Nothing views its earbuds as the first piece in a larger ecosystem, Nura is, simply put, a headphone company. And there’s a pretty simple reason behind that. Everything Nura does is built around its audio technology — something that’s held true since before I had the opportunity to try the original Nuraphones as a prototype with a big, unsightly circuit board attached.

Announced today, NuraTrue mark the company’s third entry into the headphone market, following the over-ear Nuraphones and the tethered Nuraloop. The “true,” one assumes, refers to the truly wireless design, abandoning the behind-the-neck design that gave last year’s Nuraloop their name.

The decision to launch earbuds with a wire seemed an odd one at the $199 price point four years after Apple released the first AirPods (the year Nura was founded). There were some practical technical concerns, and Nura made the most of them with a magnetic connector that lets them double as wired headphones/monitors (something I appreciated when I still took a couple plane rides a month).

Image Credits: Brian Heater

When I put the question of going fully wireless to Nura co-founder Dragan Petrovic, he answered,

We wanted to release a fully wireless product only once we could ensure an outstanding user experience and (most importantly) outstanding sound quality. Fully wireless earbuds have been around for about 5 years now, but only recently has the underlying technology matured to the point of being able to do justice to the music. These improvements were delivered by the wireless chip providers, which is why many of the fully wireless products that have come out this year are considerably better than what was available before. For NuraTrue, we took the finally mature wireless technology provided by the chip makers and added Nura’s (or rather, the listener’s) personalized sound to deliver the best sound quality in the most convenient form factor.

While it’s true that everyone and their uncle has offered their own take on the category, Nura’s entry wasn’t as simple as pulling together some off-the-shelf components. The company offers one of the more unique listening experiences, courtesy of on-board technology that beams sound into the wearer’s ear and reads back the faint transmissions that return.
Per Nura,

Encoded in the returning sound wave is information about how well you heard the sound that went in. The Nuraphone uses an extremely sensitive microphone to detect this returning sound wave, and a self-learning engine built into the Nuraphone to create your profile. No buttons or knobs. It all happens automatically and in about 60 seconds. It is a little bit magic.

Image Credits: Brian Heater

The experience is the same across the three devices, so we’ve written about it a few times. Essentially the system creates a sort of custom sonic fingerprint based on the reading it gets back and uses that to adjust the settings according. It does feel like a bit of wizardry the first time you try it, especially when you flip back and forth between the default and custom settings.

The original Nuraphones quickly became one of my most recommended headphones — a solid accomplishment for such a young hardware startup. Since the launch of the original over-ear headphones, however, I’ve been waiting to see what the company might be able to do in a fully wireless form factor. And on most accounts, I’d say the NuraTrue are a success.

The great sound is largely intact — a solid accomplishment. There are nuances you’ll hear in these headphones that you too often miss in comparably priced tech — subtle details that get lost in the mix with less balanced headphones. Of course, you’ll continue to lose other nuances depending on the source of the music you’re listening to. What Nura’s able to do is impressive, but not miraculous.

You do, obviously, lose something with the smaller size. The Nurphones’ big differentiator is the addition of a powerful, tactile bass, courtesy of the ear cups. This experience is accomplished to some extent by the immersion slider in the app, which is designed to adjust the experiential level provided by the buds. But again, there’s no replacing the cocooning effect of the over-ear cups.

Image Credits: Brian Heater

But listen, at this point I think we all implicitly understand that different form factors offer different compromises. Otherwise, we would only have one style of headphone. The NuraTrue are quite light — I was actually surprised, given their size. Each bud weighs 7.4 grams. They’re also extremely comfortable. As with other Nura products, the headphones will detect whether you have a tight seal when doing the initial testing. Of its three products, however, the NuraTrue gave me the least problems on that front.

As someone who frequently experiences ear pain from different buds, they’ve not given me an issue wearing them around effectively all day. The weight distribution and a design that you basically twist into your ear means they stay put quite well. I’ve had no issues with them falling out at the gym or on a few short runs.

The active noise canceling is decent. It’s not industry-leading by any stretch, but it gets the job done for sure. It’s a bit of an annoyance, however, that you have to go into the app to toggle it on and off — as well as the immersion feature. These things, coupled with the fundamental importance of sound profiles means the buds are tied to their app a lot more than other earbuds. It’s the price you pay for being different, I suppose.

The battery is rated at six hours on the buds and 24 with the case factored in. There’s no superfast charging here — it takes about 2.5 hours to get the case’s 500 mAh battery from zero to full. Likely that won’t be an issue unless you never remember to charge the thing or you’re planning to go on a couple of long-haul flights. The inclusion of four battery lights on the front of the case is a nice touch.

Image Credits: Brian Heater

My biggest complaint here is a bit of a surprise to me. A majority of the headphones I’ve tested recently haven’t had any Bluetooth connectivity issues. Honestly, I’d thought we’d moved past that. While the NuraTrue isn’t using the latest version of Bluetooth (5.2), the 5.0 it does uses is the same version found in, say, the AirPods Pro (Apple, of course, has the decided advantage of making its own phone, operating system and chips). The connection is fine around the house, but I’ve experienced drops while walking around that I haven’t with other recent pairs.

It’s more annoying than end of the world, but it’s worth keeping in mind — and certainly something the company should consider addressing for gen 2. The built-in  microphone also left something to be desired, creating distortion when I took calls.

As from those, there’s really not a lot to complain about. The NuraTrue are well rounded (figuratively and literally), comfortable, and the company’s sound profiling technology is enough of a standout feature to set them apart from an army of similar buds. For my own specific needs, I’d say they also make the Nuraloop largely redundant, though Petrovic tells me, the company is keeping the product around as it, “complement[s] our product portfolio by offering things that no true wireless product has, most importantly 16+ hours of battery life, and the ability to connect to an analog audio jack.”

Image Credits: Brian Heater

Fair enough on those two points. Again, if any headphone did everything, there wouldn’t be much point in variety. On the whole, I do think NuraTrue carry the far broader appeal for a majority of users. The ability to hardwire has its appeal but is pretty limited for most of us at this point. And 16 hours of battery built-in is great, but most of the time six on the bud and 24 with the case should suffice.

Mostly, it’s just nice to see a legit hardware startup continue to make some waves in the consumer space by taking on the big names with differentiated technology. In the earliest days, I’d imagined Nura would get snapped up by a Samsung or Apple, but I’m glad the company opted to go its own way.

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