Monthly Archives: May 2021

News: Disqus facing $3M fine in Norway for tracking users without consent

Disqus, a commenting plugin that’s used by a number of news websites and which can share user data for ad targeting purposes, has got into hot water in Norway for tracking users without their consent. The local data protection agency said today it has notified the U.S.-based company of an intent to fine it €2.5

Disqus, a commenting plugin that’s used by a number of news websites and which can share user data for ad targeting purposes, has got into hot water in Norway for tracking users without their consent.

The local data protection agency said today it has notified the U.S.-based company of an intent to fine it €2.5 million (~$3M) for failures to comply with requirements in Europe’s General Data Protection Regulation (GDPR) on accountability, lawfulness and transparency.

Disqus’ parent, Zeta Global, has been contacted for comment.

Datatilsynet said it acted following a 2019 investigation in Norway’s national press — which found that default settings buried in the Disqus’ plug-in opted sites into sharing user data on millions of users in markets including the U.S.

Uncovering the Disqus data machine: @disqus shared the personal data of tens of millions of users without them or the websites knowing about it. thread – 1/13 pic.twitter.com/bLW4Gl2Rhf

— Martin Gundersen (@martingund) December 18, 2019

And while in most of Europe the company was found to have applied an opt-in to gather consent from users to be tracked — likely in order to avoid trouble with the GDPR — it appears to have been unaware that the regulation applies in Norway.

Norway is not a member of the European Union but is in the European Economic Area — which adopted the GDPR in July 2018, slightly after it came into force elsewhere in the EU. (Norway transposed the regulation into national law also in July 2018.)

The Norwegian DPA writes that Disqus’ unlawful data-sharing has “predominantly been an issue in Norway” — and says that seven websites are affected: NRK.no/ytring, P3.no, tv.2.no/broom, khrono.no, adressa.no, rights.no and document.no.

“Disqus has argued that their practices could be based on the legitimate interest balancing test as a lawful basis, despite the company being unaware that the GDPR applied to data subjects in Norway,” the DPA’s director-general, Bjørn Erik Thon, goes on.

“Based on our investigation so far, we believe that Disqus could not rely on legitimate interest as a legal basis for tracking across websites, services or devices, profiling and disclosure of personal data for marketing purposes, and that this type of tracking would require consent.”

“Our preliminary conclusion is that Disqus has processed personal data unlawfully. However, our investigation also discovered serious issues regarding transparency and accountability,” Thon added.

The DPA said the infringements are serious and have affected “several hundred thousands of individuals”, adding that the affected personal data “are highly private and may relate to minors or reveal political opinions”.

“The tracking, profiling and disclosure of data was invasive and nontransparent,” it added.

The DPA has given Disqus until May 31 to comment on the findings ahead of issuing a fine decision.

Publishers reminded of their responsibility

Datatilsynet has also fired a warning shot at local publishers who were using the Disqus platform — pointing out that website owners “are also responsible under the GDPR for which third parties they allow on their websites”.

So, in other words, even if you didn’t know about a default data-sharing setting that’s not an excuse because it’s your legal responsibility to know what any code you put on your website is doing with user data.

The DPA adds that “in the present case” it has focused the investigation on Disqus — providing publishers with an opportunity to get their houses in order ahead of any future checks it might make.

Norway’s DPA also has some admirably plain language to explain the “serious” problem of profiling people without their consent. “Hidden tracking and profiling is very invasive,” says Thon. “Without information that someone is using our personal data, we lose the opportunity to exercise our rights to access, and to object to the use of our personal data for marketing purposes.

“An aggravating circumstance is that disclosure of personal data for programmatic advertising entails a high risk that individuals will lose control over who processes their personal data.”

Zooming out, the issue of adtech industry tracking and GDPR compliance has become a major headache for DPAs across Europe — which have been repeatedly slammed for failing to enforce the law in this area since GDPR came into application in May 2018.

In the UK, for example (which transposed the GDPR before Brexit so still has an equivalent data protection framework for now), the ICO has been investigating GDPR complaints against real-time bidding’s (RTB) use of personal data to run behavioral ads for years — yet hasn’t issued a single fine or order, despite repeatedly warning the industry that it’s acting unlawfully.

The regulator is now being sued by complainants over its inaction.

Ireland’s DPC, meanwhile — which is the lead DPA for a swathe of adtech giants which site their regional HQ in the country — has a number of open GDPR investigations into adtech (including RTB). But has also failed to issue any decisions in this area almost three years after the regulation begun being applied.

Its lack of action on adtech complaints has contributed significantly to rising domestic (and European) pressure on its GDPR enforcement record more generally, including from the European Commission. (And it’s notable that the latter’s most recent legislative proposals in the digital arena include provisions that seek to avoid the risk of similar enforcement bottlenecks.)

The story on adtech and the GDPR looks a little different in Belgium, though, where the DPA appears to be inching toward a major slap-down of current adtech practices.

A preliminary report last year by its investigatory division called into question the legal standard of the consents being gathered via a flagship industry framework, designed by the IAB Europe. This so-called ‘Transparency and Consent’ framework (TCF) was found not to comply with the GDPR’s principles of transparency, fairness and accountability, or the lawfulness of processing.

A final decision is expected on that case this year — but if the DPA upholds the division’s findings it could deal a massive blow to the behavioral ad industry’s ability to track and target Europeans.

Studies suggest Internet users in Europe would overwhelmingly choose not to be tracked if they were actually offered the GDPR standard of a specific, clear, informed and free choice, without any loopholes or manipulative dark patterns.

News: Cymulate nabs $45M to test and improve cybersecurity defenses via attack simulations

With cybercrime on course to be a $6 trillion problem this year, organizations are throwing ever more resources at the issue to avoid being a target. Now, a startup that’s built a platform to help them stress-test the investments that they have made into their security IT is announcing some funding on the back of

With cybercrime on course to be a $6 trillion problem this year, organizations are throwing ever more resources at the issue to avoid being a target. Now, a startup that’s built a platform to help them stress-test the investments that they have made into their security IT is announcing some funding on the back of strong demand from the market for its tools.

Cymulate, which lets organizations and their partners run machine-based attack simulations on their networks to determine vulnerabilities and then automatically receive guidance around how to fix what is not working well enough, has picked up $45 million, funding that the startup — co-headquartered in Israel and New York — will be using to continue investing in its platform and to ramp up its operations after doubling its revenues last year on the back of a customer list that now numbers 300 large enterprises and mid-market companies, including the Euronext stock exchange network as well as service providers such as NTT and Telit.

London-based One Peak Partners is leading this Series C, with previous investors Susquehanna Growth Equity (SGE), Vertex Ventures Israel, Vertex Growth and Dell Technologies Capital also participating.

According to Eyal Wachsman, the CEO and co-founder, Cymulate’s technology has been built not just to improve an organization’s security, but an automated, machine-learning-based system to better understand how to get the most out of the security investments that have already been made.

“Our vision is to be the largest cybersecurity ‘consulting firm’ without consultants,” he joked.

The valuation is not being disclosed but as some measure of what is going on, David Klein, managing partner at One Peak, said in an interview that that he expects Cymulate to hit a $1 billion valuation within two years at the rate it’s growing and bringing in revenue right now. The startup has now raised $71 million, so it’s likely the valuation is in the mid-hundreds of millions. (We’ll continue trying to get a better number to have a more specific data point here.)

Cymulate — pronounced “sigh-mulate”, like the “cy” in “cyber” and a pun of “simulate”) is cloud-based but works across both cloud and on-premises environments and the idea is that it complements work done by (human) security teams both inside and outside of an organization, as well as the security IT investments — in terms of software or hardware) that they have already made.

“We do not replace — we bring back the power of the expert by validating security controls and checking whether everything is working correctly to optimize a company’s security posture,” Wachsman said. “Most of the time, we find our customers are using only 20% of the capabilities that they have. The main idea is that we have become a standard.”

The company’s tools are based in part on the MITRE ATT&CK framework, a knowledge base of threats, tactics and techniques used by a number of other cybersecurity services, including a number of others building continuous validation services that compete with Cymulate. These include the likes of FireEye, Palo Alto Networks, Randori, Khosla-backed AttackIQ and many more.

Although Cymulate is optimized to help customers better use the security tools they already have, it is not meant to replace other security apps, Wachsman noted, even if the by-product might become buying less of those apps in the future.

“I believe my message every day when talking with security experts is to stop buying more security products,” he said in an interview. “They won’t help defend you from the next attack. You can use what you’ve already purchased as long as you configure it well.”

In his words, Cymulate acts as a “black box” on the network, where it integrates with security and other software (it can also work without integrating but integrations allow for a deeper analysis). After running its simulations, it produces a map of the network and its threat profile, an executive summary of the situation that can be presented to management and a more technical rundown, which includes recommendations for mitigations and remediations.

Alongside validating and optimising existing security apps and identifying vulnerabilities in the network, Cymulate also has built special tools to fit different kinds of use cases that are particularly relevant to how businesses are operation today. They include evaluating remote working deployments, the state of a network following an M&A process, the security landscape of an organization that links up with third parties in supply chain arrangements, how well an organization’s security architecture is meeting (or potentially conflicting) with privacy and other kinds of regulatory compliance requirements, and it has built a “purple team” deployment, where in cases where security teams do not have the resources for running separate “red teams” to stress test something, blue teams at the organization can use Cymulate to build a machine learning-based “team” to do this.

The fact that Cymulate has built the infrastructure to run all of these processes speaks to a lot of potential of what more it could build, especially as our threat landscape, and how we do business, both continue to evolve. Even as it is, though, opportunity today is a massive one, with Gartner estimating that some $170 billion will be spent on information security by enterprises in 2022. That’s one reason why investors are here, too.

“The increasing pace of global cyber security attacks has resulted in a crisis of trust in the security posture of enterprises and a realization that security testing needs to be continuous as opposed to periodic, particularly in the context of an ever-changing IT infrastructure and rapidly evolving threats. Companies understand that implementing security solutions is not enough to guarantee protection against cyber threats and need to regain control,” said Klein, in a statement. “We expect Cymulate to grow very fast,” he told me more directly.

News: Sprout.ai raises $11m Series A led by Octopus Ventures to apply AI to insurance claims

It was way back in 2018 that Omni:us appeared to disrupt the insurance market by applying AI to this most legacy of all industries. It has now gone on to raise $44.1 million. In a similar vein, Shift Technology in France has raised $100 million. Now a UK startup aims to do something similar, but

It was way back in 2018 that Omni:us appeared to disrupt the insurance market by applying AI to this most legacy of all industries. It has now gone on to raise $44.1 million. In a similar vein, Shift Technology in France has raised $100 million.

Now a UK startup aims to do something similar, but this time it will be coming out of the key market of the UK, where the insurance industry is enormous.

Sprout.ai is an insurtech startup that use AI to help instance companies to settle claims within 24 hours. It’s now raised £8m/$11m Series A round led by Octopus Ventures. The round was joined by existing investors, Amadeus Capital Partners, Playfair Capital and Techstars. It was Seed funded buy Amadeus in 2020.

Sprout.ai supplies global insurers, such as Zurich, with a product that applies NLP and OCR to insurance claims (which might involve such as handwritten doctors’ notes for instance) to enable them to be resolved faster, in not a dissimilar fashion to Omni:us and SHift. Sprout.ai says it now has deployments in Europe, South America and APAC.

Niels Thoné, CEO of Sprout.ai, said in a statement: “Sprout.ai’s mission is to revolutionize customer service within global claims automation. Our innovative and industry-leading AI claims engine is poised to solve the current market inefficiencies, allowing insurers to focus on customers in their moments of need.”

Nick Sando, early-stage fintech investor at Octopus Ventures, said: “We are often at our most vulnerable when we submit insurance claims, and it doesn’t help when we then have to wait another month for it to be processed. Sprout.ai empowers insurers to process claims in a fraction of the time, creating much better outcomes for customers when they need it most.”

As we can see, the market is hotting up for this kind of service, so it will be interesting see if these startups end up ‘land-locked’ to their language markets or not. Certainly, I can see M&A opportunities for whoever starts to lead the pack.

News: Lucid Motors taps Waymo, Intel veterans ahead of public listing

Lucid Motors is beefing up its executive and technical leadership team, hiring people from Waymo, Intel and Xperi as it prepares to become a publicly listed company. The automaker said Wednesday that Sherry House, who formerly worked at Waymo, will be its new chief financial officer. House was at Waymo for four years, most recently

Lucid Motors is beefing up its executive and technical leadership team, hiring people from Waymo, Intel and Xperi as it prepares to become a publicly listed company. The automaker said Wednesday that Sherry House, who formerly worked at Waymo, will be its new chief financial officer.

House was at Waymo for four years, most recently as its as treasurer and head of investor relations. Prior to Waymo, she was vice president of corporate development at Visteon Corporation and managing director of technology, media and telecom at Deloitte Corporate Finance.

The electric vehicle automaker has also named Margaret Burgraff, who previously held positions at Apple and Intel, as vice president of software validation, Sanjay Chandra as vice president of Information Technology, and Jeff Curry as vice president of marketing and communications. Burgraff most recently served as vice president of global developer relations at Intel, where she was responsible for co-engineering and enabling global independent software vendors to work with Intel’s product portfolio. She was also a partner at Continuous Ventures, a global venture capital and private equity firm that primarily supports tech startups.

Chandra left his position as chief information officer and head of cloud of operations at TiVo/Xperi to join Lucid. He also worked a PayPal, Virgin Mobile and Workday. Curry most recently held a chief marketing level position at the Jaguar brand and had stints at Ferrari and Audi. Curry has also held marketing positions outside of automotive, including a vp-level at SiriusXM. He is the founding partner of brand strategy consultancy Mere Mortals.

The new hires comes just weeks before Lucid’s merger with special acquisition company Churchill Capital IV Corp. is expected to close, which officially make it a publicly traded company. The combined company, in which Saudi Arabia’s sovereign fund will continue to be the largest shareholder, will have a transaction equity value of $11.75 billion. Private investment in the public equity deal is priced at $15 a share, putting the implied pro-forma equity value at $24 billion. The private investment and cash from Churchill will provide roughly $4.4 billion in total funding to Lucid.

The public listing will provide Lucid the capital it needs to begin production of its first all-electric vehicle, the luxury Lucid Air. The company had originally intended to start production and the first deliveries in this spring, but pushed the date to the second half of the year. The Air will first come to North America, followed by Europe in 2022 and China in 2023.

Lucid is also aiming to bring a second vehicle, this time a performance luxury SUV called Gravity, to market in North America in 2023. The vehicles will be produced at its new factory in Casa Grande, Arizona. The initial phase of the $700 million factory was completed late last year and will have the capacity to produce 30,000 vehicles a year. Eventually, Lucid plans to expand the factory over another three phases to reach a production capacity of 365,000 units per year.

News: Egypt’s Flextock closes $3.25M in the largest pre-seed yet in MENA

Flextock, one of the 10 African startups from the recent Y Combinator winter batch, has bagged an impressive pre-seed round just two months after graduation.  The five-month-old company, which helps consumers and businesses manage e-commerce and fulfillment operations —  from warehousing and logistics to delivery and cash collection — has closed a $3.25 million pre-seed

Flextock, one of the 10 African startups from the recent Y Combinator winter batch, has bagged an impressive pre-seed round just two months after graduation

The five-month-old company, which helps consumers and businesses manage e-commerce and fulfillment operations —  from warehousing and logistics to delivery and cash collection — has closed a $3.25 million pre-seed investment.

As it stands, this is a record high for the MENA region, which also had a record-high two months ago in fellow Egyptian and YC winter batch startup Dayra. The fintech company raised $3 million in debt and equity.

Mohamed Mossaad and Enas Siam founded Flextock in September 2020. However, the company didn’t launch until January 2021. When we covered the company in March, it had just raised $850,000 but CEO Mossaad made it clear that more was still to come.

The investors in this round include Egyptian VC Foundation Ventures, Y Combinator, MSA Capital, CRE Ventures, Alter Global, Jameel Investment Management Company (JIMCO), B&Y Ventures Partners and Access Bridge Ventures. The company also received angel investments from an unnamed Sequoia Capital scout, investors in the GCC region and Flexport.

Flextock currently serves the Egyptian market. It leverages proprietary software to offer merchants end-to-end e-commerce fulfillment and logistics solutions on demand. Since its launch, the company claims to have signed more than 100 merchants to its platform, with thousands of stock-keeping units (SKUs). The company also says it is growing 25% week-on-week. 

“In the last two months we launched different products to help merchants grow their brands more efficiently,” Mossaad told TechCrunch.” We’ve built various partnerships with different logistics services providers in the market to offer merchants an E2E experience, quadrupled the number of merchants and doubled the size of our team.”  

Flextock wants to capture a large portion of MENA’s $25 billion e-commerce logistics market, and Mossaad says the funding will help with that ambition. The company plans to put the funding into strengthening its presence in Egypt, technology, recruitment and regional expansion before the end of the year.

In the MENA region, Trella is another Egyptian logistics company backed by YC. The accelerator has now invested in four logistics and digital freight focused startups, including Nigeria’s Kobo and SEND, ever since it successfully backed Flexport in 2014.

Despite having a global operation, the freight forwarder is testing the waters in the MENA region — on the Flexport website, there’s a role for a Partnerships Manager, Turkey & Middle East. Although Flexport has freight forwarding and custom partners in the region, its interest in deepening reach in MENA might have spurred it to examine other opportunities. Flextock which provides e-commerce fulfillment appears to be one following the global freight provider’s “strategic investment” in the Egyptian company.

CEO Mossaad said that having Flexport onboard not only serves as a strong vote of confidence to the company’s growth potential but will help it build a regional interconnected network of e-commerce logistics services providers by leveraging their wide network of partners around the world.  

That said, it will be interesting to see how this investment plays out in the foreseeable future.

For Mazen Nadim, the managing partner at Foundation Ventures, Flextock’s e-commerce fulfillment and logistics play will be key to realizing the regional dominance it craves.

“We recognize the massive opportunity in logistics presented by the rise of e-commerce in the region,” he said. “Flextock is building the underlying infrastructure so that any e-commerce player can scale their operations on-demand.”

Flextock’s investment continues the series of seven-figure pre-seed rounds that have become more prevalent in the African tech scene. No less than six startups (including Flextock) have raised $1 million or more in this round in the past year. They include Egypt’s Zedny, Cassbana and Flick; and Nigeria’s Okra and Autochek, with the latter raising the largest pre-seed investment yet in Africa at $3.4 million.   

News: StudySmarter books $15M for a global ‘personalized learning’ push

More money for the edtech boom: Munich-based StudySmarter, which makes digital tools to help learners of all ages swat up — styling itself as a ‘lifelong learning platform’ — has closed a $15 million Series A. The round is led by sector-focused VC fund, Owl Ventures. New York-based Left Lane Capital is co-investing, along with

More money for the edtech boom: Munich-based StudySmarter, which makes digital tools to help learners of all ages swat up — styling itself as a ‘lifelong learning platform’ — has closed a $15 million Series A.

The round is led by sector-focused VC fund, Owl Ventures. New York-based Left Lane Capital is co-investing, along with Lars Fjeldsoe-Nielsen (ex WhatsApp, Uber and Dropbox; now GP at Balderton Capital), and existing early stage investor Dieter von Holtzbrinck Ventures (aka DvH Ventures).

The platform, which launched back in 2018 and has amassed a user-base of 1.5M+ learners — with a 50/50 split between higher education students and K12 learners, and with main markets so far in German speaking DACH countries in Europe — uses AI technologies like natural language processing (NLP) to automate the creation of text-based interactive custom courses and track learners’ progress (including by creating a personalized study plan that adjusts as they go along).

StudySmarter claims its data shows that 94% of learners achieve better grades as a result of using its platform.

While NLP is generally most advanced for the English language, the startup says it’s confident its NLP models can be transferred to new languages without requiring new training data — claiming its tech is “scalable in any language”. (Although it concedes its algorithms increase in accuracy for a given language as users upload more content so the software itself is undertaking a learning journey and will necessarily be at a different point on the learning curve depending on the source content.)

Here’s how StudySmarter works: Users input their study goals to get recommendations for relevant revision content that’s been made available to the platform’s community.

They can also contribute content themselves to create custom courses by uploading assets like lecture slides and revisions notes. StudySmarter’s platform can then turn this source material into interactive study aids — like flashcards and revision exercises — and the startup touts the convenience of the approach, saying it enables students to manage all their revision in one place (rather than wrangling multiple learning apps).

In short, it’s both a (revision) content marketplace and a productivity platform for learning — as it helps users create their own study (or lesson) plans, and offers them handy tools like a digital magic marker that automatically turns highlighted text into flashcards, while the resulting “smart” flashcards also apply the principle of spaced repetition learning to help make the studied content stick.

Users can choose to share content they create with other learners in the StudySmarter community (or not). The startup says a quarter (25%) of its users are creators, and that 80% of the content they create is shared. Overall, it says its platform provides access to more than 25 million pieces of shared content currently.

It’s topic agnostic, as you’d expect, so course content covers a diverse range of subjects. We’re told the most popular courses to study are: Economics, Medicine, Law, Computer Science, Engineering and school subjects such as Maths, Physics, Biology and English.

Regardless of how learners use it, the platform uses AI to nudge users towards relevant revision content and topics (and study groups) to keep extending and supporting their learning process — making adaptive, ongoing recommendations for other stuff they should check out.

The ease of creating learning materials on the StudySmarter platform results in a democratization of high-quality educational content, driven by learners themselves,” is the claim.   

As well as user generated content (UGC), StudySmarter’s platform hosts content created by verified educationists and publishers — and there’s an option for users to search only for such verified content, i.e. if they don’t want to dip into the UGC pool.

“In general, there is no single workflow,” says co-founder and CMO Maurice Khudhir. “We created StudySmarter to adapt to different learner types. Some are very active learners and prefer to create content, some only want to search and consume content from other peers/publishers.”

“Our platform focuses on the art of learning itself, rather than being bound by topics, sectors, industries or content types. This means that anyone, regardless of what they’re learning, can use StudySmarter to improve how they learn. We started in higher education as it was the closest, most relevant market to where we were at the time of launch. We more recently expanded to K12, and are currently running our first corporate learning pilot.”

Gamification is a key strategy to encourage engagement and advance learning, with the platform dishing out encouraging words and emoji, plus rewards like badges and achievements based on the individual’s progress. Think of it as akin to Duolingo-style microlearning — but where users get to choose the subject (not just the language) and can feed in source material if they wish.

StudySmarter says it’s taken inspiration from tech darlings like Netflix and Tinder — baking in recommendation algorithms to surface relevant study content for users -(a la Netflix’s ‘watch next’ suggestions), and deploying a Tinder-swipe-style learning UI on mobile so that its “smart flashcards” can to adapt to users’ responses.

“Firstly, we individualise the learning experience by recommending appropriate content to the learner, depending on their demographics, demands and study goals,” explains Khudhir. “For instance, when an economics student uploads a PDF on the topic of marginal cost, StudySmarter will recommend several user-generated courses that cover marginal cost and/or several flashcards on marginal cost as well as e-books on StudySmarter that cover this topic.

“In this way, StudySmarter is similar to Netflix — Netflix will suggest similar TV shows and films depending on what you’ve already watched and StudySmarter will recommend different learning materials depending on the types of content and topics you interact with.

“As well, depending on how the student likes to learn, we also individualise the learning journey through things such as the smart flashcard learning algorithm. This is based on spaced repetition. For example, if a student is testing themselves on microeconomics, the flashcard set will go through different questions and responses and the student can swipe through the flashcards, in a similar way to Tinder. The flashcards’ sequence will adapt after every response.

“The notifications are also personalised — so they will remind the student to learn at particular points in the day, adapted to how the student uses the app.”

There’s also a scan functionality which uses OCR (optical character recognition) technology that lets users upload (paper-based) notes, handouts or books — and a sketch feature lets them carry out further edits, if they want to add more notes and scribbles.

Once ingested into the platform, this scanned (paper-based) content can of course also be used to create digital learning materials — extending the utility of the source material by plugging it into the platform’s creation and tracking capabilities.

“A significant cohort of users access StudySmarter on tablets, and they find this learning flow very useful, especially for our school-age pupils,” he adds.

StudySmarter can also offer educators and publishers detailed learning analytics, per Khudhir — who says its overarching goal is to establish itself as “the leading marketplace for educational content”, i.e. by using the information it gleans on users’ learning goals to directly recommend (relevant) professional content — “making it an extremely effective distribution platform”, as he puts it.

In addition to students, he says the platform is being used by teachers, professors, trainers, and corporate members — ie. to create content to share with their own students, team members, course participants etc, or just to publish publicly. And he notes a bit of a usage spike from teachers in March last year as the pandemic shut down schools in Europe. 

StudySmarter co-founders, back from left to right: Christian Felgenhauer (co-founder & CEO), Till Söhlemann (co-founder); front: Maurice Khudir (co-founder & CMO), Simon Hohentanner (COO & co-founder). Image credits: StudySmarter

What about copyright? Khudir says they follow a three-layered system to minimize infringement risks — firstly by not letting users share or export any professional content hosted on the platform.

Uploaded documents like lecture notes and users’ own comments can be shared within one university course/class in a private learning group. But only UGC (like flashcards, summaries and exercises) can be shared freely with the entire StudySmarter community, if the user wants to.

“It’s important to note that no content is shared without the author’s permission,” he notes. “We also have a contact email for people to raise potential copyright infringements. Thanks to this system, we can say that we never had a single copyright issue with universities, professors or publishers.”

Another potential pitfall around UGC is quality. And, clearly, no student wants to waste their time revising from poor (or just plain wrong) revision notes.

StudySmarter says it’s limiting that risk by tracking how learners engage with shared content on the platform — in order to create quality scores for UGC — monitoring factors like how often such stuff is used for learning; how often the students who study from it answer questions correctly; and by looking the average learning time for a particular flashcard or summary, etc.

“We combine this with an active feedback system from the students to assign each piece of content a dynamic quality score. The higher the score is, the more often it is shown to new users. If the score falls below a certain threshold, the content is removed and is only visible to the original creator,” he goes on, adding: “We track the quality of shared content on the creator level so users who consistently share low-quality content can be banned from sharing more content on the platform.”

There are unlikely to be quality issues with verified educator/publisher content. But since it’s professional content, StudySmarter can’t expect to get it purely for free — so it says it “mostly” follows revenue-sharing agreements with these types of contributors.

It is also sharing data on learning trends and to help publishers reach relevant learners, as mentioned above. So the information it can provide education publishers about potential customers is probably the bigger carrot for pulling them in.

“We are very happy to say that the vast majority of our content is not created or shared on StudySmarter for any financial incentive but rather because our platform and technology simply make the creation significantly easier,” says Khudir, adding: “We have not paid a single Euro to any user on StudySmarter to create content and do not intend to do so going forward.” 

It’s still early days for monetization, which he says isn’t front of mind yet — with the team focused on building out the platform’s global reach — but he notes that the model allows for a number of b2b revenue streams, adding that they’ve been doing some early b2b monetization by working with employers and businesses to promote their graduate programs or to support recruitment drives. 

The new funding will be put towards product development and supporting the platform’s global expansion, per Khudir.

“We’ve run successful pilots in the U.K. and U.S. so they’re our primary focus to expand to by Q3 this year. In fact, following a test pilot in the U.K. in December, we became the number one education app within 24 hours (ahead of the likes of Duolingo, Quizlet, Kahoot, and Photomath), which bodes well!” he goes on. 

“Brazil, India and Indonesia are key targets for us due to a wider need for digital education. We’re also looking to launch in France, Nordics, Spain, Russia and many more countries. Due to the fact our platform is content-agnostic, and the technology that underpins it is universal, we’re able to scale effectively in multiple countries and languages. Within the next 12 months, we will be expanding to more than 12 countries and support millions of learners globally.”

StudySmarter’s subject-agnostic, feature-packed, one-stop-shop platform approach sets it apart from what Khudir refers to as “single-feature apps”, i.e. which just help you learn one thing — be that Duolingo (only languages), or apps that focus on teaching a particular skill-set (like Photomath for maths equations, or dedicated learn-to-code apps/courses (and toys)). 

But where the process of learning is concerned, there are lots of ways of going about it, and no one that suits everyone (or every subject), so there’s undoubtedly room for (and value in) a variety of approaches (which may happily operate in parallel). So it seems a safe bet that broad-brush learning platforms aren’t going to replace specialized tools — or (indeed) vice versa.

StudySmarter names the likes of Course Hero, StuDocu, Quizlet and Anki as taking a similar broad approach — while simultaneously claiming they’re not doing it in “quite the same, holistic, end-to-end, all-in-one bespoke platform for learners” way.  

Albeit, some of those edtech rivals are doing it with a lot more capital already raised. So StudySmarter is going to need to work smart and hard to localize and grab students’ attention as it guns for growth far beyond its European base.

 

News: Kenya’s Lami raises $1.8M to scale API insurance platform across Africa

Africa’s insurance market stands at a 3% penetration rate, per a McKinsey study in 2018 comparing six insurance regions on the continent. If the South African market is excluded, this number drops to a measly 1.12%. Unlike other parts of the world, most African insurance providers neglect the importance of tailored and affordable insurance products

Africa’s insurance market stands at a 3% penetration rate, per a McKinsey study in 2018 comparing six insurance regions on the continent. If the South African market is excluded, this number drops to a measly 1.12%.

Unlike other parts of the world, most African insurance providers neglect the importance of tailored and affordable insurance products to the average African consumer. Lami Technologies, a startup out of Kenya armed with $1.8 million in seed money, is looking to change that.

The round was led by Accion Venture Lab, a seed-stage investment firm that supports financial services targeted at underserved markets. Other VCs that participated include AAIC, Consonance, P1 Ventures, Acuity Ventures, The Continent Venture Partners and Future Africa.

Low insurance uptake in Africa is somewhat due to the traditional distribution of insurance policies. They customarily rely on brick-and-mortar channels to sell and process policies. This takes a long processing cycle and has poor customer satisfaction and higher distribution costs. 

Sequentially, the ways premiums are paid is affected. From the McKinsey report in 2018, the total gross written premiums (GWP) in Eastern Africa was $3.3 billion. In comparison, South Africa did $48.3 billion worth of GWP that same year.

For this reason, CEO Jihan Abass founded the company in 2018 to democratize insurance products in Kenya.

“For us, the main problem we wanted to solve was that 97% of Africans don’t buy insurance. We were trying to understand the methodology behind that, especially in Kenya where there are over 50 insurance companies but the penetration level is 2.4%,” she told TechCrunch.

“The driving force for us was making insurance widely available. We felt that building the technological infrastructure to facilitate the distribution of insurance was the best way to increase the penetration level in Africa.”

But selling directly to consumers would be a meticulous process as they rarely buy insurance from trusted organizations, let alone a third-party company. So Lami adopted a B2B2C approach to leverage the trust already built by platforms that converse with customers daily and innovate around it.

Via an API, it allows businesses like banks, startups, and organizations to offer digital insurance products to their users. The product can also be used by partner businesses to manage their own insurance needs.

Some customers like Stanbic Bank in Kenya use Lami’s API to run insurance operations; HR platform WorkPay makes insurance products available to the businesses using its platform. With over 20 insurance writers, the company is also launching an insurance marketplace on e-commerce platform Jumia.

Users can get a quote for motor, medical or other tailored insurance products through its API. They also can customize the benefits and adjust the premium to suit them, get their policy documents and access claims.

Typically, it takes about 90 days for claims to be processed for an average African insurer. Abass said Lami has reduced this to a week — it is one way the three-year-old company has developed trust with customers

Jihan Abbas - Founder & CEO of Lami

Jihan Abbas (Founder & CEO)

Another challenge that Lami has been able to overcome is getting insurance companies onboard. According to the CEO, transitioning from a traditional way of offering insurance to digital distribution channels only worked because Lami began to show early the value of customer experience and journey which requires getting the right insurance to the right customer at the right time.

This is what makes Lami stand out, Abass continued. It co-designs products with its underwriting partners. And approaching design in this manner helps the businesses to offer unique insurance products to their underlying customer base.

She illustrates an offering with a bus-booking platform where passengers’ insurance points are calculated on a per-trip basis. It counts when they board the bus and stops when they alight. She believes an innovative process like this will take the continent’s insurance play to a more desirable place.

I think there’s huge potential in the insurance industry. Despite the low penetration, the annual market is worth more than $60 billion a year. I think people are starting to open their eyes to insurance as opposed to other financial services.”

Since its inception, the insurtech startup has sold more than 5,000 policies. It has partnered with more than 25 active underwriters, including Britam, Pioneer and Madison Insurance. These underwriters help distribute more than 30 products from medical and employee benefits to motor and device insurance.

Lami will use the seed investment to hire more people, improve its technology and grow its presence across Africa.

Accion Venture Lab is placing a bet on Lami’s embedded finance play. Here’s what its African director, Ashley Lewis said of the investment. “… By embedding customized insurance within businesses that customers know and trust, Lami is making insurance accessible for underserved populations in Africa and enabling them to build financial resilience.”

Lami’s investment also represents a spark in a Kenyan tech ecosystem where being both an indigenous and female founder is an incongruous mix. A study in 2019 showed that Kenya had the strongest presence of expat co-founders of any of the Big Four tech ecosystems. While the country has a better female co-founder representation than other countries (1 in 4), the percentage of those from Kenya is about 12%.

There are just a handful of female founders who have raised million-dollar rounds. Though Abass sits comfortably in this illustrious club, it took thick skins and confidence in her product to get in.

“The funding landscape in Kenya is generally biased towards male founders and in East Africa, especially to foreign founders. So it was a lot harder to get investors excited and onboard with us. For us, we’ve built something quite exciting, although it took some time. One key thing why we wanted to make this publicized is so other female founders can see that there’s an opportunity to do the same too,” she said.

News: Fewcents raises $1.6M to help publishers take payments for individual articles, videos and podcasts

Many publishers are focused on converting visitors to subscribers, but there’s another important bracket: people who want to view a premium article or video, but not enough to sign up for a subscription. Fewcents, a Singapore-based fintech startup that enables publishers to take “micropayments” for individual pieces of content, announced today it has raised $1.6

Many publishers are focused on converting visitors to subscribers, but there’s another important bracket: people who want to view a premium article or video, but not enough to sign up for a subscription. Fewcents, a Singapore-based fintech startup that enables publishers to take “micropayments” for individual pieces of content, announced today it has raised $1.6 million in seed funding.

Fewcents can be used to monetize articles, video and podcasts. It accepts 50 currencies and is meant to serve as a complementary stream of revenue to advertisements and subscriptions. Its current clients include India’s Dainik Jagran, which has a readership of 55 million; Indonesian news site DailySocial; and streaming video site Dailymotion. The company, which monetizes by sharing revenue with digital publishers, also struck a partnership with Jnomics Media to expand in Europe.

M Venture Partners and Hustle Fund participated in the round, as well as angel investors from some of the top fintech, adtech and media companies: Koh Boon Hwee (fomer chairman of DBS Bank); Kenneth Bishop (former managing director of Southeast Asia at Facebook); Jeremy Butteriss (head of partnerships at Stripe); Shiv Choudhury (partner and managing director of the Boston Consulting Group); Francesco Alberti (former APAC regional sales director for Bloomberg Media Distribution); Lisa Gokongwei-Cheng (Summit Media president); Prantik Mazumdar (Dentsu managing director), Saurabh Mittal (Mission Holdings chairman and founder) and Nitesh Kripalani (former director and country head of Amazon Video India).

Fewcents was launched last year by Abhishek Dadoo and Dushyant Khare (pictured above). Dadoo’s previous startup Shoffr, an online-to-offline attribution platform, was acquired by Affle in 2019. Khare spent 12 years working at Google, including as director of strategic partnerships in Southeast Asia and India.

In an email, Dadoo and Khare told TechCrunch that only 1% to 5% of publishers’ active users are willing to commit to a monthly subscription. The majority are casual or referred users, and publishers rely on advertising to monetize that traffic.

Content creators are experimenting with micropayments, and other services include Flattr, which allows people to make one-time contributions and Axate’s pay-per-article tools. But publishers still debate how effective the model is and last year, TechCrunch reported that Google decided not to launch a tipping feature for sites.

To successfully implement a pay-per-content model, publishers not only need to produce compelling content, but also make it extremely easy for people to pay for it. For Fewcents, this means solving three key challenges, Dadoo and Khare said. First, they need to create a ubiquitous platform, since casual users won’t want to sign up for a new service every time they visit another site. It also needs to accept cross-border payments in local currency using the most popular payment methods, like digital wallets. And publishers need to be able to manage digital rights, like how long someone has access to content.

Publishers also need to determine price points that won’t turn away buyers, but will generate substantial enough revenue. Fewcents currently uses existing traffic data to manually price each piece of content. “Based on the supply-demand curve within each geography, we retroactively change the price to get the best revenue results,” Dadoo said. “However, as we develop our AI algorithms, the intent is to dynamically suggest the pricing depending on the geography and the semantics of the content.”

Khare said that by unbundling content, Fewcents can also provide deeper data than pageviews, helping them understand the preferences of specific markets and user segments, and develop customized “micro-bundles.” He added that Fewcents’ goal is to be able to automatically recommend customized content bundles for each user.

News: The Daily Crunch: Tech stocks hammered after US Treasury Secretary speculates on hiking interest rates

The tech-heavy Nasdaq fell by more than 2%. Cloud stocks endured twice the damage. What happened? The U.S. government said that it might raise interest rates. So what? Well, when rates were low, lots of money that might have been invested elsewhere was instead funneled into tech stocks and VC funds that invest in startups.

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Are startup valuations about to fall?

Hello, friends! Alex here to talk to you for a hot second about money. Then we’ll get into startups, venture capital, what Big Tech is up to and more. I promise. But hang with me for a moment.

Tech stocks got hammered today: The tech-heavy Nasdaq fell by more than 2%. Cloud stocks endured twice the damage. What happened? The U.S. government said that it might raise interest rates. So what? Well, when rates were low, lots of money that might have been invested elsewhere was instead funneled into tech stocks and VC funds that invest in startups.

Now, with the government saying that it might shake up the current state of affairs, investors are responding by selling tech stocks. Bessemer Venture Partners investor Byron Deeter noted the drop, tweeting that after a “brutal few days in the clouds,” with software stocks off “~5% today and ~10% on the week,” he was curious if valuations are “just taking a breather after a massive 2020” or starting “a broader reset.”

That’s a great question. More on the underlying economics of the situation here and here. Now, into startup-land.

Twitter doubles down on subscriptions

If you were curious about how Twitter was going to pursue its subscription strategy, the answer, to a degree, is buying startups. Today Big Tweet announced that it is buying Scroll, a startup that charges its users a fee, providing them with an ad-free experience on various media sites. Scroll then split its user fee with those sites.

A neat model, yeah? It’s a bit like the startup called Contenture that TechCrunch covered a few times back in 2009. Only Scroll made more progress than Contenture did. And your humble servant was not a co-founder at Scroll.

Regardless, the Scroll-Twitter deal matters because the social media company is busy rolling up startups and products into its ecosystem to better craft a set of services that may help it monetize more effectively over the long haul. Sarah reports:

[Scroll] will become a part of Twitter’s larger plans to invest in subscriptions, the company says, and will later be offered as one of the premium features Twitter will provide to subscribers. Premium subscribers will be able to use Scroll to easily read their articles from news outlets and from Twitter’s own newsletters product, Revue, another recent acquisition that’s already been integrated into Twitter’s service. When subscribers use Scroll through Twitter, a portion of their subscription revenue will go to support the publishers and the writers creating the content, explains Twitter in an announcement.

Twitter vs. Substack? Yep. Twitter vs. Clubhouse? Yep. And if Twitter can help media companies better monetize and thus not die? Well, then it’s Twitter versus the a16z media operation. I didn’t really expect a Jack versus Marc 2021 but am here for it all the same.

A typical day in today’s startup funding market

There was a cornucopia of startup news today on the site, so I’ve narrowed it a bit to get you what you need in a hurry. Also, shoutout to Mary Ann for covering half of it all by herself.

Here’s the rundown:

To round out our startup and venture capital notes, here are two more bits of news: Austin-based Multicoin Capital has raised a $100 million fund to “further capitalize on rampant excitement in the crypto world,” per our own reporting. Oh, and London-based seed investment fund Stride VC has raised a £100 million fund.

Advice and analysis from Extra Crunch

How to break into Silicon Valley as an outsider

There is no magic spell that will induce an investor to meet with you. As with most things in life, it all comes down to who you know and what you have to offer.

“Nothing beats building human networks,” says Domm Holland, CEO and co-founder of Fast. “That’s the way that you’re going to get this done in terms of fundraising.”

Since its founding in 2019, Fast has raised $124 million across three rounds as it lands new users and partners like Stripe for its one-click checkout product. In this interview, Holland, a native Australian, shares actionable advice for other outsiders with startup dreams.

“Raising money isn’t the only thing,” Holland says. “You’ve got to hire people, you’ve got to build a team, you’ve got to build customers and suppliers, and you’ve got to build entire ecosystems.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

The enterprise strikes back

Before we get into the enterprise news, here’s what you want to read about: Tesla spent $3 (not a typo) to purchase patents relating to battery tech that we think could really matter.

On the enterprise front, Ron has two stories today from tech giants that matter. The first is an interview with SAP CEO Christian Klein. SAP, you will recall, spun out Qualtrics a little bit ago. What’s ahead for the software giant? Ron is on the case!

From the same pen, Box’s time in the barrel continues as some of its largest public shareholders are agitating to “inject [Box’s] board with still more new blood, taking a swipe at the Box leadership team while it was at it.” This is a fight worth watching as it could encourage, or discourage, more unicorns from going public.

Finally from Big Tech, some good news. Namely that Instagram is working on improving its caption tech, which could help with accessibility. And our own Twitter-free Devin reports that Microsoft wants to help kids read.

Community

We asked everyone on Twitter about their experience trying to learn a foreign language, and you can weigh in here. Some of you have tried using Duolingo (with success!) and some shockingly got through German class in junior high without learning a single sentence of the language. Regardless of your personal experience, give the Duolingo EC-1 a read and learn about how the company started, how they figured out how to make money and what’s up next for them.

Speaking of starting a company … if you’re building your own, join us for this week’s Extra Crunch LiveRegister here. It’s free! See you there.

News: Brex, Ramp tout their view of the future as Divvy is said to consider a sale to Bill.com

Earlier today recent dog-parent Alex Konrad and fellow Forbes staffer Eliza Haverstock broke the news that Divvy, a Utah-based corporate spend unicorn, is considering selling itself to Bill.com for a price that could top $2 billion. For the fintech sector, it’s big news. Corporate spend startups including Ramp and Brex are raising rapid-fired rounds at

Earlier today recent dog-parent Alex Konrad and fellow Forbes staffer Eliza Haverstock broke the news that Divvy, a Utah-based corporate spend unicorn, is considering selling itself to Bill.com for a price that could top $2 billion. For the fintech sector, it’s big news.

Corporate spend startups including Ramp and Brex are raising rapid-fired rounds at ever-higher valuations and growing at venture-ready cadences. Their growth and its resulting private investment were earned by a popular approach to offering corporate cards, and, increasingly, the group’s ability to build software around those cards that took into account a greater portion of the functionality that companies needed to track expenses, manage spend access, and, perhaps, save money.

The latter category was what Ramp focused on when it launched. It worked. More recently Ramp added expense tracking efforts to its own software suite. And Brex, an early leader in its efforts to get corporate cards into the hands of smaller, and more nascent businesses, has also built out its software efforts. So much so that the company, in conjunction with its huge recent fundraise, announced that it will begin offering a software package for a monthly fee.

Competitors like Airbase charge for their code, while some, like Divvy, traditionally have not.

Enter Bill.com. As the software work from the corporate spend startups has improved, it may have begun cutting into the corporate payments and expense software categories. For Bill.com in the payments world, and Expensify in the expense universe, that possible incursion could prove to be a growth-retarding concern. Thus, it makes sense to see Bill.com decide to take on the yet-private corporate spend startups that are playing the field; why not absorb a growing customer base and fend off competition in a single move?

To get a better handle on how the startups that compete with Divvy feel about the deal, TechCrunch reached out to both Ramp CEO Eric Glyman, and Brex CEO Henrique Dubugras. We’ll start with Glyman, who broadly agrees with our read of the situation:

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