Monthly Archives: May 2021

News: Matera raises another $43 million to turn residential building management into SaaS

French startup Matera has announced that is has raised a new $43 million (€35 million) Series B funding round led by Mubadala Capital. Bpifrance, Burda Principal Investments as well as existing investors Index Ventures and Samaipata are also participating. The company is building a vertical SaaS for residential property management. In France, co-owners of the

French startup Matera has announced that is has raised a new $43 million (€35 million) Series B funding round led by Mubadala Capital. Bpifrance, Burda Principal Investments as well as existing investors Index Ventures and Samaipata are also participating.

The company is building a vertical SaaS for residential property management. In France, co-owners of the common space of a building can decide to ditch the company that handles residential building management for them and do it themselves.

And it could work particularly well for small buildings with 10 or 15 apartments. There are fewer relationships to manage, fewer bills to pay and less work in general.

When co-owners vote to switch to Matera, they get a web-based platform and a mobile app to view information and see all the contracts with various partners — think about elevator maintenance, heating maintenance, water, electricity, etc.

If something feels odd, you can contact a residential building expert on Matera. They can help you make sure you comply with the law and file paperwork for you.

The platform also guides you when it comes to leading an annual co-owner meeting. It can help you communicate with all co-owners with a forum, an on-demand letter service, etc. Essentially, all co-owners get their own login information.

In October 2020, the company launched a new service to tackle a bigger chunk of the building management stack. Matera clients can now decide to manage their building’s bank account through the platform. This way, co-owners pay directly on Matera and everybody can keep track of the budget over time.

With today’s funding round, Matera plans to expand to Germany. The startup has been growing rapidly as it now manages 3,000 buildings, representing a 300% year-over-year jump. Overall, 60,000 owners use Matera.

“This past year gave us the opportunity to prove the relevance of our model and our value proposition, showing why Matera is the perfect solution for our times. The crisis sped up the digital transformation of our market, while at the same time increasing the attachment to our homes and buildings,” co-founder and CEO Raphaël di Meglio said in a statement. “Our clients wanted more transparency, and to save money and that’s exactly what we can bring them.”

By the end of 2021, Matera wants to manage 6,000 buildings including 40 in Germany. The company currently has 200 employees and plans to hire another 50 employees.

News: WhatsApp sues India government over new regulations

WhatsApp is suing the Indian government over new regulations in India that could allow authorities to make people’s private messages “traceable,” and conduct mass surveillance. The Facebook-owned instant messaging service, which identifies India as its biggest market, said it filed the lawsuit in the High Court of Delhi on Wednesday. It said New Delhi’s “traceability”

WhatsApp is suing the Indian government over new regulations in India that could allow authorities to make people’s private messages “traceable,” and conduct mass surveillance.

The Facebook-owned instant messaging service, which identifies India as its biggest market, said it filed the lawsuit in the High Court of Delhi on Wednesday. It said New Delhi’s “traceability” requirement, unveiled in February this year, violated citizens’ constitutional right to privacy.

“Civil society and technical experts around the world have consistently argued that a requirement to ‘trace’ private messages would break end-to-end encryption and lead to real abuse. WhatsApp is committed to protecting the privacy of people’s personal messages and we will continue to do all we can within the laws of India to do so,” WhatsApp said.

India first proposed WhatsApp to make software changes to make the originator of a message traceable in 2018. But its suggestion didn’t become the law until this year. Wednesday is the deadline for firms, including Facebook, to comply with India’s new IT rules.

WhatsApp’s move on Wednesday has come as a surprise and is highly unusual. Facebook has engaged closely with New Delhi over the years — to a point where allegations were made that it didn’t take action on some politicians’ objectionable posts because it feared it would hurt its business in India, the world’s second largest internet market.

“We have never seen a company sue the Indian government for asking for information.” said Jayanth Kolla, chief analyst at consultancy firm Convergence Catalyst. “We have seen companies push back, but they have never explored legal options in the past.”

WhatsApp itself is fighting a legal case in India currently, in the same aforementioned court, over its new privacy policy as New Delhi tries to get the Facebook-owned firm to withdraw the new terms.

Last year India banned over 200 Chinese apps, including TikTok, which at the time of blocking identified India as its biggest overseas market. India said it was banning the apps because they posed threat to national security and defence of India.

None of the Chinese firms sued the Indian government, with at least two telling TechCrunch on the condition of anonymity that it’s nearly impossible to win a court case in India when the national security issue has been raised. “So much so, that you are going to have a hard time even finding a lawyer who represents you,” an Indian official had told TechCrunch earlier.

India’s IT minister Ravi Shankar Prasad cited similar national concerns as he unveiled the revised IT rules in February this year.

This is a developing story. More to follow…

News: US removes Xiaomi’s designation as a Communist Chinese Military Company

Xiaomi, one of China’s high-profile tech firms that fell in the crosshairs of the Trump administration, has been removed from a U.S. government blacklist that designated it as a Communist Chinese Military Company. The U.S. District Court for the District of Columbia has vacated the Department of Defence’s designation of Xiaomi as a CCMC in

Xiaomi, one of China’s high-profile tech firms that fell in the crosshairs of the Trump administration, has been removed from a U.S. government blacklist that designated it as a Communist Chinese Military Company.

The U.S. District Court for the District of Columbia has vacated the Department of Defence’s designation of Xiaomi as a CCMC in January, a document filed on May 25 shows.

In February, Xiaomi sued the U.S. government over its inclusion in the military blacklist. In March, the D.C. court granted Xiaomi a preliminary injunction against the DoD designation, which would have forbidden all U.S. persons from purchasing or possessing Xiaomi’s securities, saying the decision was “arbitrary and capricious.” The ruling was made to prevent “irreparable harm” to the Chinese phone maker.

Xiaomi has this to say about getting off the blacklist:

The Company is grateful for the trust and support of its global users, partners, employees and shareholders. The Company reiterates that it is an open, transparent, publicly traded, independently operated and managed corporation. The Company will continue to provide reliable consumer electronics products and services to users, and to relentlessly build amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi’s domestic competitor Huawei is still struggling with its inclusion in the U.S. trade blacklist, which bans it from accessing critical U.S. technologies and has crippled its smartphone sales around the world.

News: Tiger Global leads $30 million investment in Indian Twitter rival Koo

Investors are backing Koo, an Indian alternative to Twitter, with large size checks at a time when tension is brewing between the American social network and New Delhi. The Indian startup said on Wednesday it has raised $30 million in a financing round led by Tiger Global Management. Mirae Asset, IIFL’s venture capital fund and

Investors are backing Koo, an Indian alternative to Twitter, with large size checks at a time when tension is brewing between the American social network and New Delhi.

The Indian startup said on Wednesday it has raised $30 million in a financing round led by Tiger Global Management. Mirae Asset, IIFL’s venture capital fund and existing investors 3one4 Capital, Blume Ventures, and Accel also participated in the round, which valued the Bangalore-based startup at over $100 million, up from about $25 million in February.

Like Twitter, Koo app allows users to publish posts in English and half a dozen Indian languages. Its interface, logo, and social sharing mechanism are strikingly similar to those of Twitter.

The app has gained popularity in India in recent months following flare-ups between Twitter and the Indian government after the San Francisco-headquartered firm refused to block accounts that criticized New Delhi and Prime Minister Narendra Modi earlier this year.

(The Indian government, like Singapore’s, also ordered Twitter and Facebook last week to take down posts that identified a new variant of the coronavirus as “Indian variant”. Also last week, New Delhi objected to Twitter’s labeling of some of its politicians’ tweets as manipulated media. Earlier this week, police in Delhi visited Twitter offices to “serve a notice.”)

Screenshots of Koo app

Several prominent government officials — including Commerce Minister Piyush Goyal, Information and Broadcasting Minister Prakash Javadekar, Union Cabinet Minister Smriti Irani, Electronics and IT Minister Ravi Shankar Prasad — and many celebrities have signed up on Koo in recent months and urged their followers to follow suit.

Though the app — co-founded by Aprameya Radhakrishna (who also co-founded TaxiForSure, which was sold to local giant Ola; and is a prolific angel investor) — has won the trust of investors, it is yet to gain ground.

Koo app, which was launched last year, had fewer than 6.5 million monthly active users in India in April, according to mobile insight firm App Annie (data of which an industry executive shared with TechCrunch).

The startup says it aims to build a social network for the entire nation and not just a fraction of it. Twitter remains largely popular among users in urban cities in India.

Koo, whose initial traction has been credited to Hindu nationalists, is currently one of the handful of social networks that has complied with India’s new IT rules that grant New Delhi greater power to take down posts it deems offensive.

The revised IT rules, announced in February, would put an end to “double standards” by making platforms more accountable to the local law, government officials said then. Failure to comply might bereft social networks of safe harbor protection they enjoy.

The deadline to comply with the new rules expires on Wednesday. Facebook, which identifies India as its largest market, said it “aims to comply” with the new rules, while Google said in a statement that it “respects” India’s legislative process.

Koo is the latest investment from Tiger Global in India this year. The hedge fund, which has backed over 20 Indian unicorns, has emerged as the most prolific investor in Indian startups in recent months, winning founders with its pace of investment, check size, and favorable terms.

News: Emotion-detection software startup Affectiva acquired for $73.5M

Smart Eye, the publicly traded Swedish company that supplies driver monitoring systems for a dozen automakers, has acquired emotion-detection software startup Affectiva for $73.5 million in a cash-and-stock deal. Affectiva, which spun out of the MIT Media Lab in 2009, has developed software that can detect and understand human emotion, which Smart Eye is keen

Smart Eye, the publicly traded Swedish company that supplies driver monitoring systems for a dozen automakers, has acquired emotion-detection software startup Affectiva for $73.5 million in a cash-and-stock deal.

Affectiva, which spun out of the MIT Media Lab in 2009, has developed software that can detect and understand human emotion, which Smart Eye is keen to combine with its own AI-based eye-tracking technology. The companies’ founders see an opportunity to expand beyond driver monitoring systems — tech that is often used in conjunction with advanced driver assistance systems to track and measure awareness — and into the rest of the vehicle. Together, the technology could help them break into the emerging “interior sensing” market, which can be used to monitor the entire cabin of a vehicle and deliver services in response to the occupant’s emotional state.

Under the terms of the deal, $67.5 million will be paid with 2,354,668 new Smart Eye shares, of which 2,015,626 are to be issued upon closing of the transaction. The remaining 339,042 Smart Eye shares will be issued within two years of closing. About $6 million will be paid in cash once the deal closes in June 2021.

Affectiva and Smart Eye were competitors. A meeting at the technology trade show CES in 2020 put the two companies on a path to merge.

“Martin and I realized like, wow, we are on a path to compete with each other — and wouldn’t it be so much better if we joined forces?” Affective co-founder and CEO Dr. Rana el Kaliouby said in an interview Tuesday. “By joining forces, we kind of check all the boxes for what the OEMs are looking for with interior sensing, we leapfrog the competition and we have an opportunity to do this better and faster than we could have done it on our own.”

Boston-based Affectiva brings its emotion-detection software to the deal, which will allow Smart Eye to offer its existing automotive partners a variety of products. Smart Eye helps Affectiva move beyond the development and prototype work and into production contracts. Smart Eye has won 84 production contracts with 13 OEMs, including BMW and GM. Smart Eye, which has offices in Gothenburg, Detroit, Tokyo and Chongqing, China, also has a division that provides research organizations such as NASA with high-fidelity eye tracking systems for human factors research.

Smart Eye founder and CEO Martin Krantz said that European manufacturers building luxury and premium vehicles led the charge for driver monitoring systems.

“We see the same pattern repeating itself now for interior sensing,” Krantz said. “I think a large part of the early contracts will be European premium OEMs such as Mercedes, BMW, Audi, JLR, Porsche.” Krantz added that there are a number of other premium brands it will target in other regions, including Cadillac and Lexus.

The opportunity will initially be in passenger vehicles driven by humans and will eventually expand as greater levels of automated driving enter the market.

Affectiva, which employs 100 people at its offices in Boston and Cairo, also has another business unit that applies its emotio-detection software to media analytics. This division, which will be part of the deal and will operate separately, is profitable, Kaliouby said, noting the software is used by 70% of the world’s largest advertisers to measure and understand emotional responses to media content.

News: Getty Images leads $16M investment in Promo.com, a social video template tool

The social video tool Promo.com just raised $16 million in a Series B round led by Getty Images, the company synonymous with stock imagery. Brands, creators or whoever else might need some quick and dirty video content can search Promo.com for what they need, just like they would use a stock photography service. Getty offers

The social video tool Promo.com just raised $16 million in a Series B round led by Getty Images, the company synonymous with stock imagery.

Brands, creators or whoever else might need some quick and dirty video content can search Promo.com for what they need, just like they would use a stock photography service. Getty offers its own library of stock videos as well, but Promo.com provides both the video clips and the tools for non-editors to craft a basic edit with a little bit of customization.

Brands can select an existing professional video clip from a library, plug in their own message and add a logo or custom audio. All that’s left is downloading the customized video and whisking it off to their social channels.

Mizrahi-Tefahot Bank, one of the largest banks in Israel, also participated in the Series B round through debt financing. Promo.com’s existing “strategic partnership” with Getty Images will deepen as part of the deal, giving the former company access to the latter’s expansive existing pool of video clips.

Promo.com video library

Image Credits: Screenshot/Promo.com

Of course, Promo.com isn’t the only show in town. Video creation platform Biteable raised $7 million of its own in December, and similarly allows companies to make bright, bite-sized video content for social. The super streamlined graphic design platform Canva also supports video editing with its own library of stock images. Vimeo offers its own video template service too, known as Vimeo Create, which grew out of the company’s acquisition of the AI-powered video editor Magisto.

 

News: Daily Crunch: Before the pandemic, Expensify made remote work cool and profitable

Hello friends and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package.

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Welcome to Daily Crunch for May 25, 2021. Whether you are a developer, a startup fanatic or merely someone with wanderlust, we have something for everyone today. Well, except for disappointed investors in Lordstown Motors. They are stuck holding the bag today after the American electric vehicle company announced a pretty awful set of earnings.

But for the rest of us, there’s quite a lot of tech and startup news to enjoy. Let’s get to it! — Alex

The TechCrunch Top 3

  • TechCrunch’s deep dive into Expensify continues: Ahead of its IPO, TechCrunch is digging into Expensify’s growth from startup to unicorn, with our latest entry discussing how the company shed its “Silicon Valley arrogance” to go global.
  • $300M for vertical farming: Startups shaking up the agricultural world is no longer a surprising idea, but the recent Bowery Farms round did make us sit up and take note. The company is now worth $2.3 billion, and its “vertically farmed produce is now available in 850 grocery stores.”
  • Venture capital’s global march continues: New data from Africa indicates that the continent’s historically lagging venture capital results are making up for lost time. Tage Kene-Okafor reports that VC activity in Africa could reach “between $2.25 billion and $2.8 billion” this year. That would be a new record.

Startups and VC

$26M for Airbyte, which is working to better connect data to where it’s needed: Having data is one thing, but startups are starting to get into not only storing data, but also how it gets ingested (Monte Carlo is working on that), and making sure it’s moved to where it’s needed. That’s where Airbyte comes in. And the company’s latest round comes just months after it raised a $5.6 million seed deal.

We asked our own Ron Miller what induced him to cover the round. Here’s what he had to say: “What attracted me to this round was the fact that the founders were using open source to drive the development of a community of users, then worrying about monetization down the road.”

Twilio opens wallet for Hyro: Whenever a company well known for leading a sea change in the tech world cuts a check, we tend to take notice. Recall when Salesforce was hip; its investments made waves. Today, Twilio is the BigCo in question, and Hyro the startup it is backing.

Per our own Jordan Crook, Hyro “calls itself an adaptive communications platform, which essentially means that customers use plug-and-play tools to get information to end users in a conversational way.” Very cool.

$50M for Whatnot, which wants to livestream e-commerce: Look, if you are not into buying things, Whatnot is not going to be your jam. But if you are, it has a neat take on e-commerce that is popular around the world, but has yet to take off in North America. Notably this round comes mere months after Whatnot raised $20 million.

Something something real-life NFTs?: What happens when you cross a startup that wants to bring blockchain to the real estate market and NFTs? You get this: Propy. The startup in question, is “auctioning a real apartment as an NFT.” I don’t get it! But maybe that’s the point.

$65M for social engineering-fighting Tessian: U.K.-based Tessian is a cybersecurity company, which means that of course it raised a huge new round. The cybersecurity market is hotter than all heck given waves arms around at all the breaches lately. But what makes Tessian neat is that it is taking on the human side of things by “flagging problematic [usage] patterns [that] could signify risky stuff is happening.”

Brian Chesky describes a faster, nimbler post-pandemic Airbnb

Managing Editor Jordan Crook interviewed Airbnb co-founder and CEO Brian Chesky to discuss the future of travel and what it was like leading the world’s biggest hospitality startup during a global pandemic.

“Our business initially dropped 80% in eight weeks. I say it’s like driving a car. You can’t go 80 miles an hour, slam on the brakes and expect nothing really bad to happen.

“Now imagine you’re going 80 miles an hour, slam on the brakes, then rebuild the car kind of while still moving and then try to accelerate into an IPO, all on Zoom.”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

Today was Microsoft’s Build conference, the second time that the annual Redmond developer confab took place virtually. But before we get into that, a short note on autonomous deliveries.

Getting stuff brought to your house without human power is a long-running technology dream. Remember those Amazon drones that everyone got super stoked about and then we never heard from again (not once, but twice)? Or the cute Postmates robot? Well, there’s another set of players in the space, namely JD.com and Meituan. TechCrunch has the latest on their self-driving delivery efforts.

Back to Build — oh boy was there a lot of news. From top to bottom, Microsoft is bringing more Azure services to Kubernetes, new tools for developers building on top of Teams, updates to its Edge browser as Internet Explorer shuffles off this mortal coil, enterprise Azure support for PyTorch, and, my personal favorite, the company is leveraging GPT-3 (which I think is super cool) to help people code in natural language.

I used to be a Microsoft beat reporter. I kinda miss those days. It’s a huge company with a finger in nearly every pie, which makes covering it surprisingly horizontal. Regardless, enjoy Frederic’s coverage!

 

Community

Some of us have started traveling again … revenge travel, if you will. Our own Jordan Crook chatted with Airbnb’s CEO and we asked him if he thinks “the trends we’re seeing in travel right now, like more rural destinations and decreased business travel, are here to stay?” See what he had to say here and tell us what you think here.

Do you like data? How about BIG Data? Come hang out with us on Clubhouse and chat about our recent Extra Crunch article on the topic this Thursday at 9 a.m. PDT/12 p.m. EDT. Need a Clubhouse invite? We got you; just swing on by the Discord server and ask.

TechCrunch Experts: Email Marketing

Intellect illustration

Image Credits: Getty Images

Who do you turn to when you need to know how to lay out your content, how to improve your open rates or for general email marketing advice?

TechCrunch wants to find the top growth marketers in tech! We’re looking to founders for their recommendations on email marketers.

Fill out the survey here.

This feedback will help shape our editorial coverage moving forward, so make sure your voice is heard. Find more details at techcrunch.com/experts.

News: Tesla is no longer using radar sensors in Model 3 and Model Y vehicles built in North America

Tesla Model Y and Model 3 vehicles bound for North American customers are being built without radar, fulfilling a desire by CEO Elon Musk to only use cameras combined with machine learning to support its advanced driver assistance system and other active safety features. Like many of Tesla’s moves, the decision to stop using the

Tesla Model Y and Model 3 vehicles bound for North American customers are being built without radar, fulfilling a desire by CEO Elon Musk to only use cameras combined with machine learning to support its advanced driver assistance system and other active safety features.

Like many of Tesla’s moves, the decision to stop using the sensor runs counter to the industry standard. For now, the radar-less cars will only be sold in North America. Tesla didn’t state when or if it might remove the radar sensor in vehicles built for Chinese and European customers. Automakers typically use a combination of radar and cameras — and even lidar — to provide the sensing required to deliver advanced driver assistance system features like adaptive cruise control, which matches the speed of a car to surrounding traffic, as well as lane keeping and automatic lane changes.

Musk has touted the potential of its branded “Tesla Vision” system, which only uses cameras and so-called neural net processing to detect and understand what is happening in the environment surrounding the vehicle and then respond appropriately. Neural nets are a form of machine learning that work similarly to how humans learn. It is a sophisticated form of artificial intelligence algorithm that allows a computer to learn by using a series of connected networks to identify patterns in data. Many companies developing self-driving tech use deep neural networks to handle specific problems. But they wall off the deep nets and use rules-based algorithms to tie into the broader system.

When radar and vision disagree, which one do you believe? Vision has much more precision, so better to double down on vision than do sensor fusion.

— Elon Musk (@elonmusk) April 10, 2021

The company detailed the transition away from radar in an update on its website, noting that the switch started this month. This camera-plus-machine learning (specifically neural net processing) approach has been dubbed Tesla Vision and will be used in its standard Autopilot advanced driver assistance system as well as in its $10,000 upgraded feature that has been branded Full Self-Driving or FSD. Tesla vehicles are not self-driving and require a human driver to remain engaged.

Tesla vehicles that are delivered without radar will initially limit Autopilot, including the lane-keeping feature known as Autosteer. For a short period of time, Autosteer will be limited to a maximum speed of 75 mph and a longer minimum following distance. The system’s emergency lane departure avoidance feature and smart summon, which allows the driver to summon its vehicle in a parking lot, may be disabled at delivery, Tesla said.

The company plans to restore these features through wireless software updates in the coming weeks. Tesla didn’t provide a specific timeline. All other available Autopilot and Full Self-Driving features will be active at delivery, depending on order configuration, the company said.

Meanwhile, new Model S and Model X vehicles as well as every model built for markets outside of North America, will continue to be equipped with radar and will have radar-supported Autopilot functionality.

“Model 3 and Model Y are our higher volume vehicles,” Tesla noted in its frequently asked questions section. “Transitioning them to Tesla Vision first allows us to analyze a large volume of real-world data in a short amount of time, which ultimately speeds up the roll-out of features based on Tesla Vision.”

News: Extra Crunch roundup: Lordstown Motors’ woes, how co-CEOs work, Brian Chesky interview

Lordstown Motors released its Q1 earnings yesterday, and the electric vehicle manufacturer is facing a few challenges.

Lordstown Motors released its Q1 earnings yesterday, and the electric vehicle manufacturer is facing a few challenges.

Expenses were higher than expected, it plans to slash production by about 50%, and the company reported zero revenue and a net loss of $125 million. Oh, it also needs more capital.

“But there’s more to the Lordstown mess than merely a single bad quarter,” writes Alex Wilhelm. “Lordstown’s earnings mess and the resulting dissonance with its own predictions are notable on their own, but they also point to what could be shifting sentiment regarding SPAC combinations.”

In light of the company’s lackluster earnings report (and a pending SEC investigation), Alex unpacks the company’s Q1, “but don’t think that we’re only singling out one company; others fit the bill, and more will in time.”

May 27 Clubhouse chat: How to ensure data quality in the era of Big Data

TC unwind chat with Ron Miller and Patrik Liu Tran

Image Credits: TechCrunch

Join TechCrunch reporter Ron Miller and Patrik Liu Tran, co-founder and CEO of automated real-time data validation and quality monitoring platform Validio, on Thursday, May 27 at 9 a.m. PDT/noon EDT for a Clubhouse chat about ensuring data quality in the era of Big Data.

The world produces 2.5 quintillion bytes of data daily, but modern data infrastructure still lacks solutions for monitoring data quality and data validation.

Among other topics, they’ll discuss the build versus buy debate, how to better understand data failures, and why traditional methods for identifying data failures are no longer operational.

Click here to join the conversation.

Thanks very much for reading Extra Crunch; have a great week!

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist


Full Extra Crunch articles are only available to members.
Use discount code ECFriday to save 20% off a one- or two-year subscription.


How Expensify shed Silicon Valley arrogance to realize its global ambitions

The Expensify origin story

Image Credits: Nigel Sussman

Expensify may be the most ambitious software company ever to mostly abandon the Bay Area as the center of its operations.

The startup’s history is tied to places representative of San Francisco: The founding team worked out of Peet’s Coffee on Mission Street for a few months, then crashed at a penthouse lounge near the 4th and King Caltrain station, followed by a tiny office and then a slightly bigger one in the Flatiron building near Market Street.

Thirteen years later, Expensify still has an office a few blocks away on Kearny Street, but it’s no longer a San Francisco company or even a Silicon Valley firm. The company is truly global with employees across the world — and it did that before COVID-19 made remote working cool.

It makes sense that a company founded by internet pirates would let its workforce live anywhere they please and however they want to. Yet, how does it manage to make it all work well enough to reach $100 million in annual revenue with just a tad more than 100 employees?

As I described in Part 2 of this EC-1, that staffing efficiency is partly due to its culture and who it hires. It’s also because it has attracted top talent from across the world by giving them benefits like the option to work remotely all year as well as paying SF-level salaries even to those not based in the tech hub. It’s also got annual fully paid month-long “workcations” for every employee, their partner and kids.

Brian Chesky describes a faster, nimbler post-pandemic Airbnb

Image Credits: TechCrunch

Managing Editor Jordan Crook interviewed Airbnb co-founder and CEO Brian Chesky to discuss the future of travel and what it was like leading the world’s biggest hospitality startup during a global pandemic.

“Our business initially dropped 80% in eight weeks. I say it’s like driving a car. You can’t go 80 miles an hour, slam on the brakes, and expect nothing really bad to happen.

Now imagine you’re going 80 miles an hour, slam on the brakes, then rebuild the car kind of while still moving, and then try to accelerate into an IPO, all on Zoom.”

Embedded finance will help fill the life insurance coverage gap

Image of a keyboard with one key featuring a family covered by an umbrella to represent life insurance.

Image Credits: alexsl (opens in a new window)/ Getty Images

There’s latent demand for life insurance currently unaddressed by much of the financial services industry, and embedded finance can be the solution.

It’s imperative for companies to consider product lines and partnerships to expand markets, create new revenue streams and provide added value to their customers.

Connecting consumers with products they need through channels they already know and trust is both a massive revenue opportunity and a social good, providing financial resilience to families at a time when they need it most.

Zeta Global’s IPO filing uncovers modest growth, strong adjusted profitability

Zeta Global raised north of $600 million in private capital in the form of both equity financing and debt, making it a unicorn worth understanding.

The gist is that Zeta ingests and crunches lots of data, helping its users market to their customers on a targeted basis throughout their individual buying lifecycles. In simpler terms, Zeta helps companies pitch customers in varied manners depending on their own characteristics.

You can imagine that, as the digital economy has grown, the sort of work Zeta Global supports has only expanded. So, has Zeta itself grown quickly? And does it have an attractive business profile? We want to know.

5 predictions for the future of e-commerce

Image of hands holding credit card and using laptop to represent online shopping/e-commerce.

Image Credits: Busakorn Pongparnit (opens in a new window) / Getty Images

In 2016, more than 20 years after Amazon’s founding and 10 years since Shopify launched, it would have been easy to assume e-commerce penetration (the percentage of total retail spend where the goods were bought and sold online) would be over 50%.

But what we found was shocking: The U.S. was only approximately 8% penetrated — only 8% for arguably the most advanced economy in the world!

Despite e-commerce growth skyrocketing over the past year, the reality is the U.S. has still only reached an e-commerce penetration rate of around 17%. During the last 18 months, we’ve closed the gap to South Korea and China’s e-commerce penetration of more than 25%, but there is still much progress to be made.

Here are five key predictions for what this road to further penetration will hold.

Develop a buyer’s guide to educate your startup’s sales team and customers

Note Pad and Pen on Yellow background

Image Credits: Nora Carol Photography (opens in a new window) / Getty Images

Every company wants to be innovative, but innovation comes with its share of difficulties. One key challenge for early-stage companies that are disrupting a particular space or creating a new category is figuring out how to sell a unique product to customers who have never bought such a solution.

This is especially the case when a solution doesn’t have many reference points and its significance may not be obvious.

Some buyers could use a walkthrough of the buying process. If you are building a singular product in a nascent market that necessitates forward-looking customers and want to drastically shorten sales cycles, create a buyer’s guide.

When to walk away from a VC who wants to invest in your startup

lighted fire exit sign

Image Credits: cruphoto (opens in a new window) / Getty Images

Pay attention to red flags when meeting with VCs: If they cancel late or leave you waiting, it’s a sign, just like being asked generic questions that demonstrate little or no understanding of the proposition. If they critique you or your business, that’s fine (obviously), but make sure you find out what’s behind their assertions to judge how well informed they are.

If you’re going to face these people each month and debate the direction of your business, the least you can expect is a robust argument outlining precisely why you may not have all the right answers.

If you fail to spot the warning signs, you’ll live to regret it. But do your due diligence and work constructively with them and, together, you might actually build a sustainable future.

Deep Science: Robots, meet world

Image via Getty Images / Westend61

This column aims to collect some of the most relevant recent discoveries and papers — particularly in, but not limited to, artificial intelligence — and explain why they matter.

In this edition, we have a lot of items concerned with the interface between AI or robotics and the real world. Of course, most applications of this type of technology have real-world applications, but specifically, this research is about the inevitable difficulties that occur due to limitations on either side of the real-virtual divide.

2 CEOs are better than 1

Defocussed shot of two silhouetted businesspeople having a meeting in the boardroom

Image Credits: PeopleImages (opens in a new window) / Getty Images

Netflix has two CEOs: Co-founder Reed Hastings oversees the streaming side of the company, while Ted Sarandos guides Netflix’s content.

Warby Parker has co-CEOs as well — its co-founders went to college together. Other companies like the tech giant Oracle and luggage maker Away have shifted from having co-CEOs in recent years, sparking a wave of headlines suggesting that the model is broken.

While there isn’t a lot of research on companies with multiple CEOs, the data is more promising than the headlines would suggest. One study on public companies with co-CEOs revealed that the average tenure for co-CEOs, about 4.5 years, was comparable to solitary CEOs, “suggesting that this arrangement is more stable than previously believed.”

Furthermore, it’s impossible to be in two places at once or clone yourself. With co-CEOs, you can effectively do just that.

News: We owe it to our kids to put an age limit on social media

We can introduce rules and regulations to ensure the wise use of powerful technologies. We’ve done it before, with cars, radiography and nuclear energy. What’s different about social media?

Ben Pring
Contributor

Ben Pring is the co-founder and director of the Center for the Future of Work at Cognizant and co-author of “Monster: A Tough Love Letter to the Machines That Rule our Jobs, Lives, and Future.”

For societies with long histories of protecting children with laws and regulations, isn’t it surprising that nothing is being done to similarly shield them from the various and proven dangers of social media? We need to institute the same kinds of age limits and protections for technology and web use as we’ve done for decades in almost every other sphere.

Think about it. We don’t let young people drive, drink, smoke, get married, join the Army, get a tattoo or vote until we feel they’re old enough to handle it.

But we put some of the most powerful technologies ever known to humankind in the hands of a 13-year-old, and then stand back in amazement when online bullying and body dysmorphia issues go off the charts, when self-harm and suicide rates explode, when rape culture is inculcated within a generation of young children steeped in porn.

For parents with teenage kids, there is a growing, horrifying realization that over the last 10 years, we’ve knowingly surrendered our offspring as guinea pigs to a grand scheme from tech companies focused on “maximizing engagement” for the sake of profit, with little or no regard to the consequences.

For societies with long histories of protecting children with laws and regulations, isn’t it surprising that nothing is being done to similarly shield them from the various and proven dangers of social media?

We parents were so in love with cool tech ourselves that we thought it hip and helpful and safe to get Johnny and Jane a phone, with a similar disregard for what damage this could do to their self-esteem and healthy development. The first little emoji text we got from them seemed cute. We didn’t realize it was going to turn into 100, then 500, then 1,000 — a day.

Forgive us, Lord, for we know not what we do.

Try putting your phone down. Go on, do it now. Count how long you can go before you can’t resist picking it up again. How long did you manage? Not long, right? You (like most of us) are a tech addict, and you’re an adult, with willpower and the ability to defer gratification that your upbringing drilled into you. Imagine what it’s like for a 16-year-old whose whole life has been a never-ending carousel of instant gratification.

And we’re surprised when our kids look washed out in the morning before school, after a night of Instagram, Snapchat, TikTok and a whole bunch of apps your kids know about but you’ve never heard of. School that now involves even more time staring at a screen.

A license to scroll

Having an age limit — we suggest 18 for phones and social media — will begin the process of readjusting our relationship with technology toward our better angels. Just as we teach young people to drive a car with driving lessons, classwork, a highway code guide and a test, let’s teach them how to use social media in a way that won’t harm them. Let’s introduce a “social media user license” that requires passing a test and can be revoked if they don’t follow the rules of the “information superhighway.”

Some people think social media is now so pervasive that it’s impossible to put the genie back in the bottle. But we disagree. In fact, we feel that a fatalistic acceptance of what’s going on is morally unconscionable. Remember, all it takes for evil to flourish is for good people to do nothing.

We’ve proved we can introduce rules and regulations to ensure the wise use of powerful technologies. We’ve done it before, with the aforementioned cars, with radiography and nuclear energy — in fact, with all dual-purpose technologies we’ve created. What’s different about social media? Indeed, in some countries, legislation is beginning to emerge. The U.K., as an example, recently introduced proposed laws that would fine, or even shut down, social media platforms that fail to protect children from harm online.

Some people think that even if we wanted to put age limits in place we couldn’t enforce them, logistically. Of course we could — with the biometric security systems now commonplace on our phones (fingerprint readers, facial recognition, etc.) and with the algorithms that routinely customize feeds for billions of active users per day, or with any variety of existing technical solutions. It is simply a question of having the will. Then the way will emerge.

Keeping a good from becoming evil

We don’t want to ban social media. When used responsibly, it’s a wonderful thing. Particularly now, during the pandemic, social media has been a lifeline against isolation and loneliness. Who can even imagine how much worse sheltering in place and quarantine would have been without technology that allowed us to connect with each other at the exact time we were forced apart? In just a matter of weeks, we simultaneously became more separated — physically — and connected — digitally — than ever before in history.

But social media has grown so vast and so powerful that we’re now past the point where we can continue to justify naïveté and youthful exuberance. It’s time to admit that the inventors, company leaders and consumers — yes, us, too — of these new technologies all know what we are doing. And worse, what we’re doing to our children’s minds.

The final objection to our argument is that, even if there were an age limit in place, kids would find a way around it. This is obviously true. Some kids would find a way to access the tech and apps they see adults using, just as some kids drink and smoke before they’re of the legal age. But if we believed that because some people break laws, there’s no point in having them, anarchy would await. Imperfect compliance with the law is no argument for its absence.

Young people are not mature enough to be exposed to the bottomless scroll of FOMO, YOLO, trolling, abuse, lunacy and unadulterated filth that is just another day on social media. There’s so much evidence of the harm that is being done to kids by it, if you care to look. San Diego State University professor of psychology Jean Twenge’s “iGen” has a lot of the details — if you dare to look.

It’s a parental instinct to protect your children, so let’s act now and set an age limit to spare them from social media’s dark side until they’re mature enough to make responsible choices.

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