Monthly Archives: April 2021

News: TikTok adds auto captions to make videos accessible to hard of hearing and deaf

TikTok this morning announced the launch of a new feature designed to make its app accessible to people who are hard of hearing or deaf. The company is today debuting auto captions — a feature that, when enabled, will automatically transcribe the speech from a video so viewers can read what’s being said in the

TikTok this morning announced the launch of a new feature designed to make its app accessible to people who are hard of hearing or deaf. The company is today debuting auto captions — a feature that, when enabled, will automatically transcribe the speech from a video so viewers can read what’s being said in the video as an alternative to listening. Initially, auto captions will support American English and Japanese, with additional languages coming in the months ahead, TikTok says.

To use auto captions, the creator will select the option on the editing page after they’ve either uploaded or recorded a video. They can then edit the text that’s generated in order to correct any mistakes before the video is published.

Image Credits: TikTok

Though largely designed for accessibility purposes, auto captions can also help those who want to watch TikTok videos without the sound — for example, when you’re around other people you don’t want to disturb, but lacking headphones. They can also be useful for those watching videos where they’re not fluent in the language being spoken, as it’s sometimes easier to understand what’s said when you can also read the words.

Already, many in the TikTok community had embraced captioning by adding text overlays to their videos or using third-party subtitling tools. The text-to-speech trend, where text on screen is read in a Siri-like voice, has remained a popular technique among creators, too.

But the auto captions tool will work differently from existing options because it can be turned on and off by the viewer. That means you wouldn’t have to see the video captions if you don’t want to. To turn the captions off, you’ll first open the share panel, then tap the captions button to disable them.

Image Credits: TikTok

TikTok says it will be working to spread the word among its creator community about the new addition to encourage users to make their videos accessible to a wider audience.

Auto captions are now one of several accessibility features TikTok has launched, alongside creator warnings when they produce videos that could trigger photosensitive epilepsy and a photosensitivity feature that allows users to skip photosensitive content. The app also offers a text-to-speech feature and a feature to replace animated thumbnails with static images.

TikTok says it’s currently undergoing an accessibility assessment to identify additional areas for improvement, as well, and has worked with the organization The Deaf Collective, to increase awareness towards the talent and conversations taking place in Deaf communities on its app.

 

News: Stanford and Duke join certification program to boost diversity education with investors and the c-suite

A partnership between the University of North Carolina’s Kenan Flagler Entrepreneurship Center, the Opportunity Hub, and 100 Black Angels and Allies Fund, set up to improve representation and support of diverse founders in the tech industry, is getting more heavy-hitting partners from Duke and Stanford. As part of the partnership, faculty affiliated with Stanford and

A partnership between the University of North Carolina’s Kenan Flagler Entrepreneurship Center, the Opportunity Hub, and 100 Black Angels and Allies Fund, set up to improve representation and support of diverse founders in the tech industry, is getting more heavy-hitting partners from Duke and Stanford.

As part of the partnership, faculty affiliated with Stanford and Duke will join educators to staff the DEIS Practicum Certificate and Black Technology Ecosystem Investment Certificate programs, which, respectively, try to address ways in which management can engage in diversity and inclusion in a systemic way beyond simply human resources hires and equity in compensation and ways in which more Black investors can become involved in backing startups.  

“In order to address issues like DEI at a systemic organizational level and to address the pervasive issues causing the wealth gap, we need to work together to help make this kind of education more readily available,” said Entrepreneurship Center Executive Director Vickie Gibbs, in a statement. “Together, we are taking action and making progress toward creating a more equitable society and entrepreneurial community.”

The addition of affiliated faculty from the Stanford Technology Ventures program and Duke University does more than just further validate the program, according to Rodney Sampson, the executive chairman and chief executive of OHUB and co-founder and general partner of 199 Black Allies & Angels fund. For Sampson, who also serves as a visiting professor at the University of North Carolina and Duke, the addition of the two schools will mean more exposure among the two universities’ alumni

“It also expands the reach of these solutions and insights into the alumni and entrepreneurial communities of these two amazing universities,” said Sampson in a statement. 

The framework that Sampson has developed involves a multi-pronged approach for employers that includes: a review of the extent to which diversity, equity, and inclusion is operationalized in corporate boards and governance; in assessments of hiring, promotion and human resources practices; in procurement and vendor services; in innovation and product development; in resources on going to market to reach diverse audiences; in investments into Black and Latino communities, and in monitoring the impact of the business’ operations on the community.

The framework was recently cited in a report from no less auspicious an organization than the Brookings Institution in a paper authored by Amy Liu and Reniya Dinkins.

“When chief executives demonstrate their own work to dismantle bias and create a culture of true belonging, it provides a level of trust and credibility needed for these firms and leaders to collaborate with others in bringing about broader progress and sustained prosperity in their home regions,” the authors wrote. 

For Stanford University in particular, the opportunity to embrace diversity and education training comes as the university tries to rehabilitate an image tarnished after its rush to embrace policies crafted by the former White House administration that called for universities to limit diversity training

“For too long, diversity, equity and inclusion have been an afterthought in entrepreneurship and innovation. I am grateful to be collaborating with thoughtful, action-oriented colleagues to address systemic racism. Together, we’ll be able to create important new network connections between our organizations and to develop learning insights that can be shared with educators and organizations around the world, ” added Tom Byers, Keohane Distinguished Visiting Professor at UNC-Chapel Hill and Duke University and STVP Faculty Director.

 

 

News: Sonos delivers a near-perfect portable speaker with the new Sonos Roam

Sonos has a new speaker that starts shipping later this month, and it’s a significant departure from the company’s usual offerings in a number of ways. The all-new Sonos Roam is a compact, portable speaker with a built-in battery and Bluetooth connectivity — but still very much a Sonos system team player, with wifi streaming,

Sonos has a new speaker that starts shipping later this month, and it’s a significant departure from the company’s usual offerings in a number of ways. The all-new Sonos Roam is a compact, portable speaker with a built-in battery and Bluetooth connectivity — but still very much a Sonos system team player, with wifi streaming, multi-room feature, voice assistant support and surprisingly great sound quality.

The basics

Priced at $179, the Sonos Roam is truly diminutive, at just over 6 inches, by roughly 2.5 inches for both height and depth. It weighs under a pound, and is available in either a matte white or black finish, which is par for the course for Sonos in terms of colorways. Roam is also IP67-rated, meaning it’s effectively waterproof, with a resistance rating of up to 30 minutes at depths of up to 1 meter (3.3 feet).

Sonos has placed the speaker’s control surface at one end of the device, including a microphone button, volume controls and a play/pause button. These are actual, tactile buttons, rather than touch-sensitive surfaces like you’d find on other Sonos speakers, which makes sense for a speaker designed to be used on the go, and in conditions where touch controls might get flummoxed by things like rain and water.

The Roam also has a power button on the back, next to a USB-C port for charging. It also offers wireless charging, via a receiver found in the base of the speaker, which can be used with Sonos’ own forthcoming magnetic charging adapter (sold separately), or with any standard Qi-powered wireless charger you want.

In addition to wifi streaming, Sonos Roam can also connect to any device via Bluetooth 5.0. It also features AirPlay 2 for connecting to Apple devices when on wifi, and it works out of the box with Spotify Connect. The built-in battery is rated for up to 10 hours of playback on a full charge, according to Sonos, and can also provide up to 10 days of its sleep-like standby mode.

Design and performance

This is the smallest speaker yet released by Sonos, and that’s definitely a big plus when it comes to this category of device. The dimensions make it feel like a slightly taller can of Red Bull, which should give you some sense of just how portable it is. Unlike Sonos’ first portable speaker with a built-in battery, the Sonos Move, the Roam truly feels like something designed to be thrown in a bag and brought with you wherever you happen to need it.

Despite its small size, the Sonos Roam offers impressive sound — likely the best I’ve yet encountered for a portable speaker in this size class. Inside, it manages to pack in dual amplifiers, one tweeter and a separate custom racetrack mid-woofer, which Sonos developed to help deliver both lows and mids with a faithfulness that normally escapes smaller speakers. The Roam also gets a lot louder than you’d probably expect it could, while keeping audio quality clear and free of distortion at the same time.

One of the keys to the Roam’s great sound quality is Sonos’ Automatic Trueplay tech, which tunes the audio to best suit its surroundings actively and continually. This feature requires that the mic be enabled to work, but it’s well worth having on in most settings, and makes a big difference while streaming in both Bluetooth and wifi modes. This also helps the speaker adjust when it’s switched from horizontal to vertical orientation, and it’s one of the main reasons that the Roam punches above its weight relative to other speakers in this size and price category.

The Roam would be a winner based on audio quality alone for the price, but the extra Sonos system-specific features it boasts really elevate it to a true category leader. These include a standby mode that preserves battery while keeping the Roam available to your system for wifi streaming via the Sonos app (handy, and also optional since you can hold the power button down for five seconds to truly power off and preserve your charge for even longer, which is great for travel).

One of Roam’s truly amazing abilities is a hand-off feature that passes playback of whatever you’re using it to listen to on to the nearest Sonos speaker in your system when you long press the play/pause button. This works almost like magic, and is a great speaker superpower for if you’re wandering around the house and the yard doing chores with the Roam in your pocket.

Bottom line

Sonos waited a long time to release their first travel-friendly portable speaker, but they obviously used that time wisely. The Sonos Roam is the most thoughtfully-designed, feature-rich and best-sounding portable speaker you can get for under $200 (and better than many more expensive options, at that). Even if you don’t already have a Sonos system to use it with, it’s an easy choice if you’re in the market for a portable, rugged Bluetooth speaker — and if you’re already a Sonos convert, the decision gets that much easier.

News: Aporia raises $5M for its AI observability platform

Machine learning (ML) models are only as good as the data you feed them. That’s true during training, but also once a model is put in production. In the real world, the data itself can change as new events occur and even small changes to how databases and APIs report and store data could have

Machine learning (ML) models are only as good as the data you feed them. That’s true during training, but also once a model is put in production. In the real world, the data itself can change as new events occur and even small changes to how databases and APIs report and store data could have implications on how the models react. Since ML models will simply give you wrong predictions and not throw an error, it’s imperative that businesses monitor their data pipelines for these systems.

That’s where tools like Aporia come in. The Tel Aviv-based company today announced that it has raised a $5 million seed round for its monitoring platform for ML models. The investors are Vertex Ventures and TLV Partners.

Image Credits: Aporia

Aporia co-founder and CEO Liran Hason, after five years with the Israel Defense Forces, previously worked on the data science team at Adallom, a security company that was acquired by Microsoft in 2015. After the sale, he joined venture firm Vertex Ventures before starting Aporia in late 2019. But it was during his time at Adallom where he first encountered the problems that Aporio is now trying to solve.

“I was responsible for the production architecture of the machine learning models,” he said of his time at the company. “So that’s actually where, for the first time, I got to experience the challenges of getting models to production and all the surprises that you get there.”

The idea behind Aporia, Hason explained, is to make it easier for enterprises to implement machine learning models and leverage the power of AI in a responsible manner.

“AI is a super powerful technology,” he said. “But unlike traditional software, it highly relies on the data. Another unique characteristic of AI, which is very interesting, is that when it fails, it fails silently. You get no exceptions, no errors. That becomes really, really tricky, especially when getting to production, because in training, the data scientists have full control of the data.”

But as Hason noted, a production system may depend on data from a third-party vendor and that vendor may one day change the data schema without telling anybody about it. At that point, a model — say for predicting whether a bank’s customer may default on a loan — can’t be trusted anymore, but it may take weeks or months before anybody notices.

Aporia constantly tracks the statistical behavior of the incoming data and when that drifts too far away from the training set, it will alert its users.

One thing that makes Aporio unique is that it gives its users an almost IFTTT or Zapier-like graphical tool for setting up the logic of these monitors. It comes pre-configured with more than 50 combinations of monitors and provides full visibility in how they work behind the scenes. That, in turn, allows businesses to fine-tune the behavior of these monitors for their own specific business case and model.

Initially, the team thought it could build generic monitoring solutions. But the team realized that this wouldn’t only be a very complex undertaking, but that the data scientists who build the models also know exactly how those models should work and what they need from a monitoring solution.

“Monitoring production workloads is a well-established software engineering practice, and it’s past time for machine learning to be monitored at the same level,” said Rona Segev, founding partner at  TLV Partners. “Aporia‘s team has strong production-engineering experience, which makes their solution stand out as simple, secure and robust.”

 

News: Okta launches a new free developer plan

At its Octane21 conference, Okta, the popular authentication and identity platform, today announced a new — and free — developer edition that features fewer limitations and support for significantly more monthly active users than its current free plan. The new ‘Okta Starter Developer Edition,’ as it’s called, allows developers to scale up to 15,000 monthly

At its Octane21 conference, Okta, the popular authentication and identity platform, today announced a new — and free — developer edition that features fewer limitations and support for significantly more monthly active users than its current free plan.

The new ‘Okta Starter Developer Edition,’ as it’s called, allows developers to scale up to 15,000 monthly active users — up from only 1,000 on its existing free plan. In addition, the company is also launching enhanced documentation, a set of sample apps and new SDKs, which now cover languages and frameworks like Go, Java, JavaScript, Python, Vue.js, React Native and Spring Boot.

“Our overall philosophy isn’t, ‘we want to just provide […] a set of authentication and authorization services.’ The way we’re looking at this is, ‘hey, app developer, how do we provide you the foundation you need to get up and running quickly with authorization and authentication as one part of it,’ ” Diya Jolly, Okta’s chief product officer, told me. And she believes that Okta is in a unique position to do so, because it doesn’t only offer tools to manage authorization and access, but also systems for securing microservices and providing applications with access to privileged resources.

Image Credits: Okta

It’s also worth noting that, while the deal hasn’t closed yet, Okta’s intent to acquire Auth0 significantly extends its developer strategy, given Auth0’s developer-first approach.

As for the expanded free account, Jolly noted that the company found that developers wanted to be able to access more of the service’s features during their prototyping phases. That means the new free Developer Edition comes with support for multi-factor authentication, machine-to-machine tokens and B2B integrations, for example, in addition to expanded support for integrations into toolchains. As is so often the case with enterprise tools, the free edition doesn’t come with the usual enterprise support options and has lower rate limits than the paid plans.

Still, and Jolly acknowledged this, a small to medium-sized business may be able to build applications and take them into production based on this new free plan.

“15K [monthly active users] is is a lot, but if you look at our customer base, it’s about the right amount for the smaller business applications, the real SMBs, and that was the goal. In a developer motion, you want people to try out things and then upgrade. I think that’s the key. No developer is going to come and build with you if you don’t have a free offering that they can tinker around and play with.”

Image Credits: Okta

She noted that the company has spent a lot of time thinking about how to support developers through the application development lifecycle overall. That includes better CLI tools for developers who would rather bypass Okta’s web-based console, for example, and additional integrations with tools like Terraform, Kong and Heroku. “Today, [developers] have to stitch together identity and Okta into those experiences — or they use some other identity — we’ve pre-stitched all of this for them,” Jolly said.

The new Okta Starter Developer Edition, as well as the new documentation, sample applications and integrations, are now available at developer.okta.com.

News: OneStream raises $200M, now valued at $6B after its enterprise-focused financial software sees a surge of use

Digital transformation is the name of the game these days, and companies that are enabling businesses to take a leap into the future, by helping them tackle their most complex operations, are reaping the rewards. In the latest development, OneStream, a startup that provides a toolkit of services to enterprises to help them run financial

Digital transformation is the name of the game these days, and companies that are enabling businesses to take a leap into the future, by helping them tackle their most complex operations, are reaping the rewards. In the latest development, OneStream, a startup that provides a toolkit of services to enterprises to help them run financial operations (for example, reporting, planning, tax and more), has raised $200 million in primary equity. The funding values OneStream at $6 billion.

D1 Capital Partners led the financing, with participation from Tiger Global and Investment Group of Santa Barbara (IGSB), the company said. Tiger Global and D1 appear to share at least one common backer, Tiger Management, which may be one reason why you see them together in many big deals.

The company plans to use the funding to continue building out the tools that it provides to customers, and to keep up with demand for its services as more customers replace legacy applications and very basic, spreadsheet-based operations.

“We remain sharply focused on delivering innovative planning, reporting and analysis solutions designed to help our customers succeed for today’s fast-paced and increasingly complex business environment,” said Tom Shea, CEO of OneStream Software, in a statement. “The valuation we received is great recognition of the value our employees and stakeholders have helped to create, as well as the exciting opportunities ahead for OneStream.”

To put these large numbers into some context, OneStream was valued at $1 billion only two years ago, when KKR took a majority stake in the company worth more than $500 million. The company’s CFO Bill Koefoed has confirmed to us that KKR will continue to be “substantially OneStream’s largest shareholder and remains a very supportive investor”. The company meanwhile appears to be holding off any plans for going public for the time being — despite some possible hints that it was considering that move.

“OneStream is currently focused on delivering 100% customer access, continuing to grow the business and creating value for stakeholders,” Koefoed said. “IPO is a potential exit and OneStream is preparing to be a public company. However, there is no specific timeline.”

The growth in valuation, meanwhile, reflects the surge of business that OneStream has seen in the last two years, and in particular in the last 12 months, as companies have been compelled to update their systems to work more efficiently and flexibly amid the Covid-19 pandemic and the impact it has had around in-person interactions. OneStream said annual recurring revenue grew 85% in 2020, with customers growing by 40% to 650 enterprises.

The company’s focus is specifically in the area commonly called corporate performance management (CPM), which includes a number of the financial corporate operations that a company runs behind the scenes to keep its business ticking.

Some of these would have fallen to a range of software providers, and much of the work would have been carried out by way of on-premise solutions, with companies like SAP, Oracle Hyperion, IBM dominating the space with all-in solutions, and others like Anaplan and Blackline providing point solutions addressing specific aspects of those functions.

But as with other areas of enterprise services, the advances of technology and software have created opportunities to take a lot of that functionality into the cloud and to run the processes across a single system to improve analytics and efficiency, and that has provided an opportunity to the likes of OneStream.

The impact of the pandemic should not be underestimated in this trend, and it was one that OneStream was able to nail because its software can be used across disparate teams and can draw a direct line to helping companies manage their finances better. And unlike a lot of tech companies that raise venture funding, one interesting detail with OneStream is that it has extended its customer base well outside the realm of technology companies and other early adopters. Those using its software include the likes of Fruit of the Loom, McCain (the frozen fries king), and AAA, but also Takeaway.com, the Carlyle Group and many others.

“The pandemic accelerated OneStream’s business given that it was a wake-up call for many companies that had not digitally transformed their key finance processes,” said Koefoed. “As a result, we have seen increased demand from companies who were using spreadsheets or legacy CPM applications to manage their financial close, consolidation, reporting, planning and forecasting processes… They are better able to keep their finance teams connected and collaborating while physically dispersed. In addition, we have seen many organizations increasing the frequency of their forecasting and scenario modeling from quarterly or monthly to weekly and daily in some cases, especially during the early days of the pandemic when modeling revenue and cash flow was critical.”

For investors, the interest more specifically was how OneStream managed to add more customers away from competitors in the last year.

OneStream’s platform delivers exceptional customer value,” said Andrew Wynne, a principal at D1 Capital Partners, in a statement. “Management’s intense focus on customer success has enabled OneStream to capture significant market share from incumbents, while posting strong growth in both revenue and customer acquisition. We believe OneStream has both the vision and product required to be a dominant force in its industry.”

Going forward, it sounds like the company will continue to build on what it has already established. That will include more business into Asia Pacific alongside its current operations in North America and Europe, Koefoed said. It will also use its foothold in finance and providing services to the finance department to make inroads into other areas that link closely to money management: money spending and revenue generation, with tools to plan and operate in areas like HR, IT, sales, marketing, supply chain management “and other areas to ensure alignment and optimal resource allocations,” he added.

News: Facebook’s Kustomer buy could face EU probe after merger referral

The European Union may investigate Facebook’s $1BN acquisition of customer service platform Kustomer after concerns were referred to it under EU merger rules. A spokeswoman for the Commission confirmed it received a request to refer the proposed acquisition from Austria under Article 22 of the EU’s Merger Regulation — a mechanism which allows Member States

The European Union may investigate Facebook’s $1BN acquisition of customer service platform Kustomer after concerns were referred to it under EU merger rules.

A spokeswoman for the Commission confirmed it received a request to refer the proposed acquisition from Austria under Article 22 of the EU’s Merger Regulation — a mechanism which allows Member States to flag a proposed transaction that’s not notifiable under national filing thresholds (e.g. because the turnover of one of the companies is too low for a formal notification).

The Commission spokeswoman said the case was notified in Austria on March 31.

“Following the receipt of an Article 22 request for referral, the Commission has to transmit the request for referral to other Member States without delay, who will have the right to join the original referral request within 15 working days of being informed by the Commission of the original request,” she told us, adding: “Following the expiry of the deadline for other Member States to join the referral, the Commission will have 10 working days to decide whether to accept or reject the referral.”

We’ll know in a few weeks whether or not the European Commission will take a look at the acquisition — an option that could see the transaction stalled for months, delaying Facebook’s plans for integrating Kustomer’s platform into its empire.

Facebook and Kustomer have been contacted for comment on the development.

The tech giant’s planned purchase of the customer relations management platform was announced last November and quickly raised concerns over what Facebook might do with any personal data held by Kustomer — which could include sensitive information, given sectors served by the platform include healthcare, government and financial services, among others.

Back in February, the Irish Council for Civil Liberties (ICCL) wrote to the Commission and national and EU data protection agencies to raise concerns about the proposed acquisition — urging scrutiny of the “data processing consequences”, and highlighting how Kustomer’s terms allow it to process user data for very wide-ranging purposes.

“Facebook is acquiring this company. The scope of ‘improving our Services’ [in Kustomer’s terms] is already broad, but is likely to grow broader after Kustomer is acquired,” the ICCL warned. “‘Our Services’ may, for example, be taken to mean any Facebook services or systems or projects.”

“The settled caselaw of the European Court of Justice, and the European data protection board, that ‘improving our services’ and similarly vague statements do not qualify as a ‘processing purpose’,” it added.

The ICCL also said it had written to Facebook asking for confirmation of the post-acquisition processing purposes for which people’s data will be used.

Johnny Ryan, senior fellow at the ICCL, confirmed to TechCrunch it has not had any response from Facebook to those questions.

We’ve also asked Facebook to confirm what it will do with any personal data held on users by Kustomer once it owns the company — and will update this report with any response.

In a separate (recent) episode — involving Google — its acquisition of wearable maker Fitbit went through months of competition scrutiny in the EU and was only cleared by regional regulators after the tech giant made a number of concessions, including committing not to use Fitbit data for ads for ten years.

Until now Facebook’s acquisitions have generally flown under regulators’ radar, including, around a decade ago, when it was sewing up the social space by buying up rivals Instagram and WhatsApp.

Several years later it was forced to pay a fine in the EU over a ‘misleading’ filing — after it combined WhatsApp and Facebook data, despite having told regulators it could not do so.

With so many data scandals now inextricably attached to Facebook, the tech giant is saddled with customer mistrust by default and faces far greater scrutiny of how it operates — which is now threatening to inject friction into its plans to expand its b2b offering by acquiring a CRM player. So after ‘move fast and break things’ Facebook is having to move slower because of its reputation for breaking stuff.

 

News: Google Cloud joins the FinOps Foundation

Google Cloud today announced that it is joining the FinOps Foundation as a Premier Member. The FinOps Foundation is a relatively new open-source foundation, hosted by the Linux Foundation, that launched last year. It aims to bring together companies in the ‘cloud financial management’ space to establish best practices and standards. As the term implies,

Google Cloud today announced that it is joining the FinOps Foundation as a Premier Member.

The FinOps Foundation is a relatively new open-source foundation, hosted by the Linux Foundation, that launched last year. It aims to bring together companies in the ‘cloud financial management’ space to establish best practices and standards. As the term implies, ‘cloud financial management,’ is about the tools and practices that help businesses manage and budget their cloud spend. There’s a reason, after all, that there are a number of successful startups that do nothing else but help businesses optimize their cloud spend (and ideally lower it).

Maybe it’s no surprise that the FinOps Foundation was born out of Cloudability’s quarterly Customer Advisory Board meetings. Until now, CloudHealth by VMware was the Foundation’s only Premiere Member among its vendor members. Other members include Cloudability, Densify, Kubecost and SoftwareOne. With Google Cloud, the Foundation has now signed up its first major cloud provider.

“FinOps best practices are essential for companies to monitor, analyze, and optimize cloud spend across tens to hundreds of projects that are critical to their business success,” said Yanbing Li, Vice President of Engineering and Product at Google Cloud. “More visibility, efficiency, and tools will enable our customers to improve their cloud deployments and drive greater business value. We are excited to join FinOps Foundation, and together with like-minded organizations, we will shepherd behavioral change throughout the industry.”

Google Cloud has already committed to sending members to some of the Foundation’s various Special Interest Groups (SIGs) and Working Groups to “help drive open source standards for cloud financial management.”

“The practitioners in the FinOps Foundation greatly benefit when market leaders like Google Cloud invest resources and align their product offerings to FinOps principles and standards,” said J.R. Storment, Executive Director of the FinOps Foundation. “We are thrilled to see Google Cloud increase its commitment to the FinOps Foundation, joining VMware as the 2nd of 3 dedicated Premier Member Technical Advisory Council seats.”

News: Sendbird raises $100M at a $1B+ valuation, says 150M+ users now interact using its chat and video APIs

Messaging is the medium these days, and today a startup that has built an API to help others build text and video interactivity into their services is announcing a big round to continue scaling its business. Sendbird, a popular provider of chat, video and other interactive services to the likes of Reddit, Hinge, Paytm, Delivery

Messaging is the medium these days, and today a startup that has built an API to help others build text and video interactivity into their services is announcing a big round to continue scaling its business. Sendbird, a popular provider of chat, video and other interactive services to the likes of Reddit, Hinge, Paytm, Delivery Hero and hundreds of others by way of a few lines of code, has closed a round of $100 million, money that it plans to use to continue expanding the functionalities of its platform to meet our changing interactive times. Sendbird has confirmed that the funding values the company at $1.05 billion.

Today, customers collectively channel some 150 million users through Sendbird’s APIs to chat with each other and large groups of users over text and video, a figure that has seen a lot of growth in particular in the last year, where people were spending so much more time in front of screens as their primary interface to communicate with the world.

Sendbird already provides some services around that core functionality such as moderation and text search. John Kim, Sendbird’s CEO and founder, said that additional developments like moderation has seen a huge take-up, and services it plans to add into the mix include payments and logistics features, and that it is looking at adding in group audio conversations for customers to build their own Clubhouse clones.

“We are getting enquiries,” said Kim. “We will be setting it up in a personalized way. Voice chat has certainly picked up due to Clubhouse.”

The funding — oversubscribed, the company says — is being led by Steadfast Financial, with Softbank’s Vision Fund 2 also participating, along with previous backers ICONIQ Capital, Tiger Global Management, and Meritech Capital. It comes about two years after Sendbird closed its Series B at $102 million, and the startup appears to have nearly doubled its valuation since then: PitchBook estimates it was around $550 million in 2019.

That growth, in a sense, is not a surprise, given not just the climate right now for virtual interaction, but the fact that Sendbird itself has tripled the number of customers using its tools since 2019. The company, co-headquartered in Seoul, Korea and San Mateo, has now raised around $221 million.

The market that Sendbird has been pecking away at since being founded in 2013 is a hefty one.

Messaging apps have become a major digital force, with a small handful of companies overtaking (and taking on) the primary features found on the most basic of phones and finding traction with people by making them easier to use and full of more interesting features to use alongside the basic functionality. That in turn has led a wave of other companies to build in their own communications features, a way both to provide more community for their users, and to keep people on their own platforms in the process.

“It’s an arms race going on between messaging and payment apps,” Sid Suri, Sendbird’s marketing head, said to me in describing the competitive landscape. “There is a high degree of urgency among all businesses to say we don’t have to lose users to any of them. White label services like ours are powering the ability to keep up.”

Sendbird is indeed one of a wave of companies that have identified both that trend and the opportunity of building that functionality out as a commodity of sorts that can be embedded anywhere a developer chooses to place it by way of an API. It’s not the only one: others in the same space include publicly-listed Twilio, the similarly-named competitor MessageBird (which is also highly capitalised and has positioned itself as a consolidator in the space), PubNub, Sinch, Stream, Firebase and many more.

That competition is one reason why Sendbird has raised money. It gives it more capital to bring on more users, and critically to invest in building out more functionality alongside its core features, to address the needs of its existing users, and to discover new opportunities to provide them with features they perhaps didn’t know they needed in their messaging channels to keep users’ attention.

“We are doing a lot around transactions and payments, as well as logistics,” Kim said in an interview. “We are really building out the end to end experience [since that] really ties into engagement. A couple of new features will be heavily around transactions, and others will be around more engagement.”

Karan Mehandru, a partner at Steadfast, is joining the board with this round, and he believes that there remains a huge opportunity especially when you consider the many verticals that have yet to adopt solid and useful communications channels within their services, such as healthcare.

“The channel that Sendbird is leveraging is the next channel we have come to expect from all brands,” he said in an interview. “Sendbird may look the same as others but if you peel the onion, providing a scalable chat experience that is highly customized is a real problem to solve. Large customers think this is critical but not a core competence and then zoom back to Sendbird because they can’t do it. Sendbird is a clear leader. Sendbird is permeating many verticals and types of companies now. This is one of those rare companies that has been at the right place at the right time.”

News: Shell invests in LanzaJet to speed up deliveries of its synthetic aviation fuel

The energy giant Shell has joined a slew of strategic investors including All Nippon Airways, Suncor Energy, Mitsui, and British Airways in funding LanzaJet, the company commercializing a process to convert alcohol into jet fuel.  A spin-off from LanzaTech, one of the last surviving climate tech startups from the first cleantech boom that’s still privately

The energy giant Shell has joined a slew of strategic investors including All Nippon Airways, Suncor Energy, Mitsui, and British Airways in funding LanzaJet, the company commercializing a process to convert alcohol into jet fuel. 

A spin-off from LanzaTech, one of the last surviving climate tech startups from the first cleantech boom that’s still privately held, LanzaJet is taking a phased investment approach with its corporate backers, enabling them to invest additional capital as the company scales to larger production facilities.

Terms of the initial investment, or LanzaJet’s valuation after the commitment, were not disclosed.

LanzaJet claims that it can help the aviation industry reach net-zero emissions, something that would go a long way toward helping the world meet the emissions reductions targets set in the Paris Agreement.

“LanzaJet’s technology opens up a new and exciting pathway to produce SAF using an AtJ process and will help address the aviation sector’s urgent need for SAF. It demonstrates that the industry can move faster and deliver more when we all work together,” said Anna Mascolo, President, Shell Aviation, in a statement. “Provided industry, government and society collaborate on appropriate policy mechanisms and regulations to drive both supply and demand, aviation can achieve net-zero carbon emissions. The strategic fit with LanzaJet is exciting.”

LanzaJet is currently building an alcohol-to-jet fuel facility in Soperton, Ga. Upon completion it would be the first commercial scale plant for sustainable synthetic jet fuel with a capacity of 10 million gallons per year.

The fuel is made by using an ethanol inputs — something that Shell is very familiar with. It’s also something that the oil giant has in ready supply. Through the Raízen joint venture in Brazil, Shell has been producing bio-ethanol for over ten years.

The company expects that its sustainable fuel will be mixed with conventional fossil jet fuel to power airplanes in a lower carbon intensity way. Roughly 90% of the company’s production output will be aviation fuel, while the remaining 10% will be renewable diesel, the company said.

LanzaJet’s SAF is approved to be blended up to 50% with fossil jet fuel, the maximum allowed  by ASTM, and is a drop-in fuel that requires no modifications to engines, aircraft, and infrastructure.  Additionally, LanzaJet’s SAF delivers more than a 70% reduction in greenhouse gas emissions on a  lifecycle basis, compared to conventional fossil jet fuel. The versatility in ethanol, and a focus on low carbon, waste-based, and non-food /non-feed sources, along with ethanol’s global availability, make  LanzaJet’s technology a relevant and enduring solution for SAF. 

 

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