Monthly Archives: April 2021

News: Fintech startups set VC records as the 2021 fundraising market continues to impress

The first three months of the year were the most valuable period for fintech investing, ever. Where did the fintech venture capital market push the most money in Q1, and why? Let’s dig in.

While waiting for full first-quarter venture capital results for fintech startups to drop, we knew that they were going to be outsized. The Exchange previously explored the pace at which huge venture rounds were invested into the startup niche, noting that by mid-March the fintech market had already recorded a record number of $100 million rounds.

But the largest venture capital rounds are only part of the fintech investing picture, so we were looking forward to getting a deeper look into what happened in the critical startup sector more generally. We’ve now got the data, so today we’re digging in with both hands.


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Per a CB Insights compilation of Q1 2021 fintech venture capital data from around the world, the first three months of the year were the most valuable period for fintech investing, ever. Somewhat shockingly, the first quarter beat the infamous second quarter of 2018, when Ant Group raised a $14 billion round, so skewing the category’s longitudinal data that some analyst groups simply discount it for analytical purposes.

It wasn’t necessary this time: The 614 tracked fintech deals in Q1 were worth a total of $22.8 billion, per the report, enough to set an all-time high, Ant Group be damned. Per CB Insights, the quarter’s fintech VC deal volume rose a modest 15% compared to the year-ago quarter, while VC dollar volume in the sector shot 98% higher over the same interval.

The boom in funding was a global affair, as we’ll get into shortly. We’re also going to chat sub-sectors in the fintech world, parsing where there’s the most venture activity to track, and, critically, where VCs are pushing — or pulling back — their attention and capital.

So, where did the fintech venture capital market push the most money in the first quarter, and why? We’ll be chatting data as we go, but The Exchange also enlisted VCs from three continents who have made fintech investments to help provide context: We’ll hear from Jesse Wedler, a partner at CapitalG based in North America; Kola Aina, a general partner at Ventures Platform based in Africa; and Shiyan Koh, a general partner at Hustle Fund based in Asia.

Let’s talk a few key fintech numbers, and then rip into venture results by geography and focus.

Huge checks, myriad exits

While we’re looking beyond the largest checks today to get a more holistic perspective on the state of the fintech venture capital world, we cannot discount them. So, briefly, what matters from the mega-round space, or the funding category of rounds worth nine figures and more? Some 57 were raised by fintech startups around the world in the first quarter, or about 4.5 per week. That number was 30 in Q4 2020, and just 21 in Q1 2020.

The first quarter’s 57 mega-deals were worth a huge 69% of total venture capital in the fintech space during the quarter. Don’t be shocked by that figure; a single mega-round can add up to the value of 50 seed deals pretty easily.

The huge results should also not be a complete surprise, CapitalG’s Wedler told TechCrunch in an email, as “the reality is that fintech has been a hot category for years.” What could be driving the recent acceleration in capital disbursement into financial technology startups? Wedler mused it’s a combination of “the ubiquity of smartphones and the modern internet, the development of modern cloud technology, and advancements in APIs and modular services.”

News: Google Pay update adds grocery offers, transit expansions, and spending insights

Following November’s overhaul of Google Pay, which saw the service expanding into personal finance, the company today is rolling out a new set of features aimed at making Google Pay more a part of its users’ everyday lives. With an update, Google Pay will now include new options for grocery savings, paying for public transit,

Following November’s overhaul of Google Pay, which saw the service expanding into personal finance, the company today is rolling out a new set of features aimed at making Google Pay more a part of its users’ everyday lives. With an update, Google Pay will now include new options for grocery savings, paying for public transit, and categorizing their spending.

Through partnerships with Safeway and Target, Google Pay users will now be able to browse their store’s weekly circulars that showcase the latest deals. Safeway is bringing over 500 stores to the Google Pay platform, and Target stores nationwide will offer a similar feature. Google Pay users will be able to favorite the recommended deals for later access. And soon, Google Pay will notify you of the weekly deals when you’re near a participating store, if location is enabled.

Image Credits: Google

Another update expands Google Pay’s transit features, which already today support buying and using transit tickets across over 80 cities in the U.S. New additions arriving soon now include major markets, Chicago and the San Francisco Bay Area. This follows Apple Pay’s recently added and much welcomed support for the Bay Area’s Clipper card. The company is also integrating with Token Transit to expand transit support to smaller towns across the U.S.

Soon, the Google Pay app will also allow Android users to access transit tickets from the app’s homescreen through a “Ride Transit” shortcut. They can then purchase, add, or top up the balance on transit cards. Once purchased, you’ll be able to hold up your transit card to a reader — or show a visual ticket in the case there’s no reader.

The final feature is designed for those using Google Pay for managing their finances. With last year’s revamp, Google partnered with 11 banks to launch a new kind of bank account it called Plex. A competitor to the growing number of mobile-only digital banks, Google’s app serves as the front-end to the accounts which are actually hosted by the partner banks, like Citi and Stanford Federal Credit Union.

As a part of that experience, Google Pay users will now gain better access into their spending behavior, balances, bills, and more via an “Insights” tab. Here, you’ll be able to see what your balance is, what bills are coming due, get alerts about larger transactions, and tracking spending by either category or business. As Google is now automatically categorizing transactions, that means you’ll be able to search for general terms (like “food”) as well as by specific business names (like “Burger King”), Google explains.

Image Credits: Google

These features are a part of Google’s plan to use the payments app to gain access more data on users, who can then be targeted with offers from Google Pay partners.

When the redesigned app launched, users were asked to opt in to personalization features which could help the app show users better, more relevant deals. While Google says it’s not providing your data directly to these third-party brands and retailers, the app provides a conduit for those businesses to reach potential customers at a time when the tracking industry is in upheaval over Apple’s privacy changes. Google ability to help brands reach consumers through Google Pay could prove to be a valuable service, if the is able to grow its user base, and encourage more to opt in to the personalization features.

To make that happen, you can expect Google Pay to roll out more useful or “must have” features in the weeks to come.

News: Firstbase raises $13M to make remote work suck less

The chance that I am ever willing to commute on a regular basis again in the future is zero. It’s too inefficient. And while workers and employers are somewhat split on where they stand on the question of remote toil, the COVID-19 pandemic has permanently shaken up the working world; we’re not going back to

The chance that I am ever willing to commute on a regular basis again in the future is zero. It’s too inefficient. And while workers and employers are somewhat split on where they stand on the question of remote toil, the COVID-19 pandemic has permanently shaken up the working world; we’re not going back to the pre-COVID normal.

To support what could be droves of workers sticking to distance-labor instead of returning to offices, Firstbase is building a software-and-hardware solution to quickly get remote workers the tools and support they need. And today the company announced that it closed a $13 million Series A led by Andreessen Horowitz. B Capital Group and Alpaca VC also put capital into the round; TechCrunch first caught wind of Firstbase when it took part in an Acceleprise accelerator cohort in mid-2020.

Notably Firstbase didn’t start with its current product focus. As is common amongst startups, it was born as something else entirely. With an original fintech bent, the company went remote back in 2018. But the experience wasn’t stellar, Firstbase co-founder and CEO Chris Herd told TechCrunch. It was hard to get workers the technology they needed, and hard to get it back if they left the company, he explained.

Later, with the fintech effort low on capital and time, the company realized that some internal tech it had built to help support remote staff’s hardware and software needs might have broader application. Firstbase pivoted in late 2019, and by March of 2020 Herd told TechCrunch that his company had 600 companies on its waitlist. That number has since multiplied.

The company’s product is two-fold. It’s a software service that help companies track, and manage their hardware assets that remote workers use. And it’s a hardware service that can pre-install software on hardware and ship it to employees, and provide remote IT support. Notably customers can either use Firstbase’s software alone, which they pay for on a SaaS basis, or both its software and hardware offerings.

Firstbase has two sources of gross margin. Its software business will generate obvious software incomes, and the company can extract gross profit from its hardware business, Herd explained. The hardware part of the startup’s model appears more nascent than the software component. Firstbase only began onboarding customers last November, making it a yet-nascent startup that is allowed to still be figuring things out.

TechCrunch asked Herd what it costs to kit out a remote worker today. He said that it varied, but could land between $2,000 and $5,000, though he added that Firstbase will allow customers to pay those costs over time as a series of flat payments.

What’s ahead for the company? Per its CEO, the merely ten-person company, three of whom are part time, would like to grow its staff by four or five-fold this year. And unsurprisingly, Firstbase intends to hew to its remote roots, meaning that it won’t be looking for workers in a single geographic region. Some of the staff it intends on hiring will be in its sales org, a focus that Herd mentioned during our interview. The company will also build out more enterprise-friendly software features with its new capital, allowing it to target larger customers.

Let’s see how far Firstbase can scale with its Series A. And if it gets pre-empted before the year ends.

News: MoviePass co-founder’s PreShow Interactive raises $3M to expand into gaming

PreShow Interactive is giving gamers a new way to earn in-game currency in exchange for watching ads — a concept that’s become familiar in mobile games but hasn’t really made much headway on PCs or consoles. The startup is led by MoviePass’ founding CEO Stacy Spikes. When I spoke to Spikes about PreShow two years

PreShow Interactive is giving gamers a new way to earn in-game currency in exchange for watching ads — a concept that’s become familiar in mobile games but hasn’t really made much headway on PCs or consoles.

The startup is led by MoviePass’ founding CEO Stacy Spikes. When I spoke to Spikes about PreShow two years ago, he was beta testing an app that provided users with free movie tickets in exchange for watching ads. But obviously, theatrical moviegoing has taken a big hit in the past year.

Spikes told me yesterday that he’d always hoped to bring the PreShow concept to four categories — theatrical movies, gaming, subscription streaming and video on demand — but the pandemic forced the startup to shift focus more quickly than expected and explore what a gaming experience might look like.

The current plans is to launch a new PreShow Interactive app this summer, where viewers can connect their in-game accounts and identify how much virtual currency they want to earn. Then they watch a package of ads and PreShow will automatically transfer the currency to their account — in other words, it’s buying the currency for them.

Users will have to download a separate app to watch the ads and get the benefits, but Spikes said this is actually better than trying to integrate advertising or branded content into the game itself, which can be a slow process for the developer and the advertiser, while also being distracting for the players. And this means PreShow Interactive should able to support 20,000 games at launch, across PCs, consoles and virtual reality.

PreShow Interactive

Image Credits: PreShow Interactive

“We just didn’t see the purpose of spending the time on integrations when it’s not really necessary,” he added. “Our deal is only with the consumer for their time. We’re saying, ‘This is your time. It has value.’”

One of the key elements to Preshow’s approach is technology that can detect when the viewer is actually looking at their phone screen — the ads will stop playing if you turn away. This has been criticized as “creepy surveillance tech,” but Spikes claimed that early PreShow users have embraced it. He also argued that it’s more transparent than the data collection and targeting currently driving online advertising.

“We used to think data was the new oil, but now our feeling is that permission and engagement and attention is the new oil,” he said.

In addition to revealing its new strategy, PreShow is announcing that it has raised $3 million in seed funding led by Harlem Capital, with participation Canaan Partners, Wavemaker Ventures, Front Row Fund, ROC Fund, BK Fulton and Monroe Harris.

And to be clear, Spikes said PreShow isn’t abandoning theatrical movies. He said that the PreShow app will eventually offer both movie and gaming deals “under one roof,” but brands aren’t currently eager to advertise to moviegoers.

“We’re ready to go when the marketplace is ready to go,” he said.

 

News: Head, tail, knees and trees (knees and trees)

Some fun ones this week, so let’s get all of those pesky business transactions out of the way first, shall we? I mean, not that tens of millions of dollars changing hands for future robotics technology is boring, he said, tugging at his collar for comedic effect. Big raise this week for Plus One Robotics.

Some fun ones this week, so let’s get all of those pesky business transactions out of the way first, shall we? I mean, not that tens of millions of dollars changing hands for future robotics technology is boring, he said, tugging at his collar for comedic effect.

Image Credits: Plus One Robotics

Big raise this week for Plus One Robotics. The San Antonio-based company raised a healthy $33 million Series B, bringing its total funding above $40 million. The company mostly traffics in the warehouse and logistics space — obviously a category with a lot of excitement around it after last year’s massive shut down. As many companies have told me, most clients are simply looking for a way to help their footing in the competition against Amazon.

In addition to its massive headcount and seemingly bottomless resources, the e-commerce giant has deployed a huge army of robots in its warehouse. Plus One, for its part, doesn’t make the robots, but rather the vision software that works with them. The company’s product is designed to work across a broad range of robotic arms and grippers, allowing workers to control up to 50 systems at once.

Image Credits: Roam Robotics

We’ve talked about exoskeletons quite a bit on these pages, but Roam offers an interesting alternative to a number of bigger, bulkier and harder products on the market. The company’s latest device I liken to a standard knee brace, with AI and robotic capabilities that assist with movement. Specifically it helps with things like walking up stairs and standing up from a seated position.

And here we have a tiny tree man. Project Kiwi is kind of like Pinocchio if he really leaned into the whole wooden thing in the process of becoming a real boy. Obviously Disney’s going for the (sometimes) littlest Guardian of the Galaxy, Groot, for its latest extremely impressive animatronic.

Matthew was extremely impressed seeing the beautiful little tree guy in action and, living vicariously through some YouTube videos, I definitely have to confirm.

A fun bit of research out of Carnegie Mellon this week. The latest bit of biomimicry is a bit surprising. Obviously Cheetah has been a big inspiration for a number of quadrupedal robots (MIT in particular has a whole lot going in the Cheetah department). Specifically, though, the CMU researchers are looking at the big cat’s tail. Per CMU:

The cheetah’s lightweight furry tail is known as an aerodynamic drag tail; that is, it acts sort of like a parachute. Most robotic tails have high inertia, but the cheetah manages to retain low inertia. Inertia is a physical quality that describes an object’s resistance to changes in motion — high tail inertia means the tail can apply high forces. Aerodynamic tails instead use a different principle — aerodynamic drag — to achieve high forces without a large inertia.

News: ReleaseHub nabs $2.7M seed to give developers on-demand environments

Every developer relies on environments like testing, staging and production as they build software, but building them can be a time-consuming operation. ReleaseHub, an early stage startup that was part of the Y Combinator Winter 2020 cohort, wants to change that by providing a service to make environments available on demand. Today, the company announced

Every developer relies on environments like testing, staging and production as they build software, but building them can be a time-consuming operation. ReleaseHub, an early stage startup that was part of the Y Combinator Winter 2020 cohort, wants to change that by providing a service to make environments available on demand.

Today, the company announced a $2.7 million seed, and also announced that service is generally available while they were at it. Sequoia led the round with participation from Y Combinator, Rogue VC, Liquid Capital and unnamed angel investors.

Company co-founder and CEO Tommy McClung says that every developer in the world has to use environments in their development workflow, but it remains for the most part a manual process.

“All of those environments are incredibly difficult to build. So the problem we’re solving is the ability to create those on demand. Instead of having to have a DevOps team that is responsible for managing, creating and maintaining them, the software does that and you can instantaneously create them,” McClung told me.

The service is integrated into GitHub and BitBucket, so you can build the environments on the fly as you need them based on templates for the various type. “The real value that we’re bringing to the table here is that we’re bringing that together in an almost virtualized way so that you can reproduce these environments on demand,” he said.

McClung who has been working in technology for over 20 years says this is a problem he’s seen over and over again at the various companies he’s worked at over the years. After running engineering at TrueCar, his most recent company, he decided to build a startup to solve the problem once and for all.

He notes that this is the second time he’s been a YC company and while the size and scope of the operation has changed since he last participated in 2009, the process remains much the same. For starters, there were 20 companies involved back then and over 200 this time around, but he says by breaking it down into smaller groups, it helped create the same feel.

The company launched at the beginning of last year, and spent last year building the product and working with design partners and beta customers ahead of today’s release. The plan is to offer a subscription service where companies pay by the number of environments they create.

ReleaseHub currently has 10 employees including the three founders with plans to add more, especially engineers to help continue building out the solution and adding more layers of functionality. As he does this, McClung says bringing in a diverse group of employees is a priority for the founding team.

“I mean I’ve been building companies for a long time and it has to be embedded into the DNA of the company at the very earliest stages, so making sure that you have diverse talent [from the start],” he said.

He says the plan is to stay 100% remote even after offices open again. “We were forced into being remote and actually we made it work really well for us. You know in a lot of ways it’s advantageous for work-life balance,” he said.

News: Smartphone shipments jumped 27% globally in Q1

More good news from a smartphone market currently rebounding from the far reaching impacts of the pandemic. New numbers from Canalys put global shipments for Q1 2021 at 27% above where they were the same time last year. The industry was hit early and hit hard by Covid-19. The first quarter saw company running into

More good news from a smartphone market currently rebounding from the far reaching impacts of the pandemic. New numbers from Canalys put global shipments for Q1 2021 at 27% above where they were the same time last year.

The industry was hit early and hit hard by Covid-19. The first quarter saw company running into serious supply chain issues as the pandemic first hit China and parts of Asia where most manufacturing occurs. Following that, demand began to slow, as fewer people were interested in buying mobile devices, coupled with broader economic and job impacts.

Image Credits: Canalys

Samsung continued to lead the way globally, with 76.5 million, up from 59.6 million, representing a 28% jump, year-over-year. In all, the company controls around 22% of global shipments (same as a year prior).

In second place, Apple represented the biggest jump of the quarter, with a 41% increase from 37.1 million to 52.4 million. That no doubt owes substantially to the big upgrades that arrived toward to the end of last year. Huawei’s struggles, meanwhile, have knocked the company out of the top five.

“Xiaomi is in pole position to be the new Huawei,” said Canalys’ Ben Stanton said in a release. “Its competitors offer superior channel margin, but Xiaomi’s sheer volume actually gives distributors a better opportunity to make money than rival brands. But the race is not over. Oppo and Vivo are hot on its heels, and are positioning in the mid-range in many regions to box Xiaomi in at the low end.”

The study also notes that LG’s exit from the category should mix things up a bit, as well, particularly in the Americas region, which accounted for 80% of the company’s sales last year.

News: Blue Origin will start selling tickets for New Shepard space tourism flights on May 5

Blue Origin seems very close to flying paying customers on its New Shepard sub-orbital rocket, having conducted a dress rehearsal of astronaut loading and unloading on its latest mission. Today, it also revealed that it will be selling the first ticket (tickets?) on board its inaugural commercial flight starting next week, on Wednesday, May 5.

Blue Origin seems very close to flying paying customers on its New Shepard sub-orbital rocket, having conducted a dress rehearsal of astronaut loading and unloading on its latest mission. Today, it also revealed that it will be selling the first ticket (tickets?) on board its inaugural commercial flight starting next week, on Wednesday, May 5.

The ‘when, and how much’ are the two burning questions that remain around the Jeff Bezos-backed space company’s first commercial passenger flights. Blue Origin has been in the process of testing, developing and flight-certifying its spacecraft for human use for the past few years, and in its most recent missions the focus has squarely been on what are essentially finishing touches, like the aforementioned dress rehearsal, and a test of cabin comfort, communication and control features on a flight before that earlier this year.

We’ve tried asking Blue Origin CEO Bob Smith about the cost of flights a number of times before, but he declined to provide specifics, beyond saying that it’ll be in the “hundreds of thousands” of dollars range. That’s not a surprising ticket price given the ride, which includes a trip to space in the reusable New Shepard capsule stage that allows passengers to spend multiple minutes totally weightless in zero gravity, with ample window real estate to take in the space-based perspective of Earth.

Blue Origin isn’t share much more right now about what we’ll see next week when it starts selling its first passenger capacity, but did say we can expect more details come Wednesday, so stay tuned.

News: Erase All Kittens raises $1M Seed round for Mario-style game which teaches girls to code

Erase All Kittens (EAK) is an EdTech startup that created a ‘Mario-style’ web-based game designed for kids aged 8-12. However, the game has a twist: it places an emphasis on inspiring girls to code (since let’s face it, most coding tools are created by men). After reaching 160,000 players in over 100 countries, it’s now

Erase All Kittens (EAK) is an EdTech startup that created a ‘Mario-style’ web-based game designed for kids aged 8-12. However, the game has a twist: it places an emphasis on inspiring girls to code (since let’s face it, most coding tools are created by men). After reaching 160,000 players in over 100 countries, it’s now raised a $1M Seed funding led by Twinkl Educational Publishing, with participation from first investor Christian Reyntjens of the A Black Square family office, alongside angel investors, including one of the founders of Shazam.

While the existing EAK game is free, a new game launched in July will be paid for, further boosting the product’s business model.

EAK says its research shows that some 55% of its players are girls, and 95% want to learn more about coding after playing its game. EAK is currently being used in over 3,000 schools, mostly in the UK and US, and its traction increased by 500% during the lockdowns associated with the pandemic.

It’s Erase All Kittens’ contention that coding education tools for children have been largely built by men and so naturally appeal more to boys. With most teaching repetitive coding, in a very rigid, instructional way, it tends to appeal more to boys than girls, says EAK.

The female-founded team has a platform for changing the perception that kids, especially girls, have of coding. After R&D of two years, it came up with a game designed to teach kids and girls as young as 8 skills such as HTML, CSS, and Javascript in a highly gamified, story-driven gameplay. Kids get to chat with characters on their journey, for example, a serial entrepreneur unicorn mermaid called Tarquin Glitterquiff.

“Players edit the code that governs the game environment, building and fixing levels as they play in order to save kittens in a fantasy internet universe,” said cofounder Dee Saigal, co-founder, CEO and creative director. Saigal is joined by co-founder Leonie Van Der Linde; CTO Rex Van Der Spuy; Senior Games Developer Jeremy Keen; and 2D Games Artist Mikhail Malkin.

The existing game teaches HTML skills and how to create URLs, and the new game (released in July this year) will teach HTML, CSS, and Javascript skills – bridging the huge gap between kids learning the concepts and being able to create on the web like developers.

Said Saigal: “We’re designing a coding game that girls genuinely love – one that places a huge emphasis on creativity. Girls can see instant results as they code, there are different ways to progress through the game, and learning is seamlessly blended with storytelling.”

Saigal said: “When I was younger I wanted to be a games designer. I loved coming up with ideas for games but coding had always seemed like an impossible task. We weren’t taught coding at school, and I couldn’t see anyone who looked like me making games, so I didn’t think it was something I could do.”

“Whilst researching our target audience, we found that one of the biggest obstacles for girls still begins with gender stereotypes from an early age. By the time girls reach school, this snowballs into a lack of confidence in STEM skills and lower expectations from teachers, which in turn can lead to lower performance—a gap that only widens as girls get older.”

EAK’s competitors include Code Kingdoms, Swift Playgrounds and CodeCombat. But Saigal says these games tend to appeal far more to boys than to girls.

The new game (see below) will be sold to schools and parents, globally. EAK will also be carrying out a one-for-one scheme, where for every school account purchased, one will be donated to underserved schools via partnerships with tech companies, educational organizations, and NGOs.

Jonathan Seaton, Co-founder and CEO at Twinkl and Director of TwinklHive, said: “We’re really excited to partner with Erase All Kittens, as a digital company Twinkl recognizes the importance of preparing children to succeed in the digital age and we believe through this partnership we can really make a difference.”

“The team is particularly excited about helping further Erase All Kitten’s mission to empower girls and give them the same opportunities to learn to code and build their own digital creations. Ensuring that all children have equal access to opportunities to learn is at the heart of Twinkl’s vision and a key motivation in the development of this partnership for both organizations.”

Erase All Kittens

Erase All Kittens

Erase All Kittens says it is addressing the global skills gap, where the gender gap is increasingly widening. According to PWC, just 24% of the tech workforce is female and women make up just 12% of all engineers, while only 3% of female students in the UK list tech as their first career choice.

Research by Childwise found that 90% of girls give up on coding after first trying it, and if they lose interest in STEM subject by the age of 11, they never recover from that. This is a huge and growing problem for the tech industry and for investors.

News: Lime launches 100 e-mopeds in New York City as Mayor de Blasio reveals plan to fully re-open by July 1

Weeks after Lime became one of the first companies to win the bid to operate e-scooters in New York City, the micromobility giant is bringing e-mopeds to the city’s streets. This will be the first company to host multiple modes of micromobility sharing in NYC. On Friday, Lime will release 100 electric mopeds onto the

Weeks after Lime became one of the first companies to win the bid to operate e-scooters in New York City, the micromobility giant is bringing e-mopeds to the city’s streets. This will be the first company to host multiple modes of micromobility sharing in NYC.

On Friday, Lime will release 100 electric mopeds onto the streets of Brooklyn, with planned expansions in Queens and lower Manhattan in the coming weeks. NYC is often choked and heated by smog from car pollution, but if it wants to achieve carbon neutrality by 2050, it’ll have to get comfortable with seeing more electric micromobility crop up.

Lime will be directly competing with the only other existing dockless e-moped operator in the city, Revel, which just announced the launch of an all-EV rideshare service. Lime’s initial geographic zones of operation will more or less match Revel’s map, which includes much of north Brooklyn, from Williamsburg, to Greenpoint and Brooklyn Heights, but which will also extend southeast to the Flatlands, according to a Lime spokesperson.

Earlier this month, Lime also launched e-mopeds in Washington D.C. and Paris. With each launch, Lime has stressed its commitment to rider and road user safety with features like AI-enabled helmet detection and license verification and a liveness test, which asks the rider to make various facial expressions into the camera when signing up in order to prove they’re a real person, rather than using a static photo of someone else. A spokesperson said Lime can also use the liveness test to match the rider to their driver’s license to ensure it’s the same person.

Lime also requires a mandatory rider education curriculum designed in consultation with the Motorcycle Safety Foundation, and its service is covered by motor vehicle liability insurance, which provides financial protection if a rider were to harm someone else or their property while driving, but not for the rider or rider’s property.

Competitor Revel learned the hard way to include such safety features. Last summer, the company took its mopeds off the roads for a few weeks following several deaths and reports that riders weren’t wearing helmets, in order to come up with a safety plan that would assuage the city’s fears. Now Revel requires that users take a helmet selfie and requires all riders to take a 21-question safety training quiz and watch an instructional video before hopping on a moped for the first time. The app also has a community reporting tool that anyone can use to report bad behavior to Revel.

The steps Lime and Revel are taking to ensure rider safety are not dictated by the NYC Department of Transportation. Whereas the DOT engaged in a lengthy process to approve e-scooters to operate in the city, mopeds are not regulated by the city.

“We made an effort to work collaboratively with DOT, keep them informed of our plans, answer their questions and address any concerns,” a Lime spokesperson told TechCrunch.

Lime will also offer its Lime Aid program to give discounted rates to Pell Grant recipients, job seekers and recipients of subsidy programs, as well as free rides to frontline workers, teachers, non-profit employees, artists and hospitality workers — those who have been most affected by the pandemic.

As more New Yorkers get vaccinated and the city starts to open up (with a freshly-revealed plan to fully re-open the city by July 1) , Lime wants to entrench itself as a leading micromobility vessel, and they couldn’t ask for a better time than a post-pandemic summer.

“The pandemic has pushed New Yorkers to look for new ways to get around that are safe, sustainable and car-free,” said Lime CEO Wayne Ting in a statement. “Now, as New York emerges from a difficult year, we are eager to support an economic comeback driven not by cars, but by sustainable options that reduce congestion and allow for open-air, socially-distanced travel.”

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