Monthly Archives: March 2021

News: 4 ways startups will drive GPT-3 adoption in 2021

What OpenAI — and crucially, the beta testers with access to GPT-3 and other models — are able to accomplish continues to surprise and in many cases, unexpectedly delight us.

Oren Etzioni
Contributor

Professor Emeritus at the University of Washington, Oren Etzioni is an entrepreneur and CEO of the non-profit Allen Institute for AI.

Matt McIlwain
Contributor

Matt McIlwain is an early-stage venture investor at Madrona Venture Group who has been investing in AI technologies for nearly a decade.
More posts by this contributor

The introduction of GPT-3 in 2020 was a tipping point for artificial intelligence. In 2021, this technology will power the launch of a thousand new startups and applications. GPT-3 and similar models have brought the power of AI into the hands of those looking to experiment — and the results have been extraordinary.

Trained on trillions of words, GPT-3 is a 175-billion parameter transformer model — the third of such models released by OpenAI. GPT-3 is remarkable in its ability to generate human-like text and responses — in some respects, it’s eerie. When prompted by a user with text, GPT-3 can return coherent and topical emails, tweets, trivia and much more.

In 2021, this technology will power the launch of a thousand new startups and applications.

Suddenly, authoring emails, customer interactions, social media exchanges and even news stories can be automated — at least in part. While large companies are pondering the pitfalls and risks of generating text (remember Microsoft’s disastrous Tay bot?), startups have already begun sweeping in with novel applications — and they will continue to lead the charge in transformer-based innovation.

OpenAI researchers first released the paper introducing GPT-3 in May 2020, and what started out as some nifty use cases on Twitter has quickly become a hotbed of startup activity. Companies have been formed on top of GPT-3, using the model to generate emails and marketing copy, to create an interactive nutrition tracker or chatbot, and more. Let OthersideAI take a first pass at writing your emails, or try out Broca or Snazzy for your ad copy and campaign content, for instance.

Other young companies are harnessing the API to accelerate their existing efforts, augmenting their technical teams’ capabilities with the power of 175 billion parameters and quickly bringing otherwise difficult products to market with much greater speed and data than previously possible. With some clever prompt engineering (a combination of an instruction to the model with a sample output to help guide the model), these companies leverage the underlying GPT-3 system to improve or extend an existing application’s capabilities.

Sure, a text expander can be a useful tool for shorthand notation — but powered by GPT-3, that shorthand can be transformed into a product that generates contextually aware emails in your own style of writing.

As early-stage technology investors, we are inspired to see AI broadly, and natural language processing specifically, become more accessible via the next generation of large-scale transformer models like GPT-3. We expect they will unlock new use cases and capabilities we have yet to even contemplate.

News: Techstars Music announces its 2021 class and a partnership with media company Quality Control

This morning Techstars Music is announcing 11 new companies that have joined its ranks, along with a partnership with Atlanta media house Quality Control. While it’s easy to mentally bunch everything Techstars does together under the singular “Techstars” name, it’s actually made up of 40+ interconnected accelerator programs each with its own focus and portfolio.

This morning Techstars Music is announcing 11 new companies that have joined its ranks, along with a partnership with Atlanta media house Quality Control.

While it’s easy to mentally bunch everything Techstars does together under the singular “Techstars” name, it’s actually made up of 40+ interconnected accelerator programs each with its own focus and portfolio. The majority of these are focused on a specific region — programs like Techstars Boulder, Boston, or LA. Others focus on a specific vertical or industry — like Sports, Space, or, in this case, Music.

So what all does that “Music” focus cover? It’s not just music creation tools, or apps for artists. As Techstars Music Managing Director Bob Moczydlowsky put it in a Q&A last year, “we don’t invest in music companies — we invest in companies solving problems for music.”

Their past portfolio includes Endel, which generates “personalized soundscapes” meant to help you focus or fall asleep faster, and Blink Identity, a company looking to replace the paper/digital concert ticket with facial recognition machines at the venue’s entrance.

The companies in the 2021 class, in alphabetical order:

We’re moving closer towards the woods. I hate this part of town at night, since there’s almost no lights. pic.twitter.com/iCD3OlpU8O

— Luna Gardner (live-tweeted comic) (@CRC_Luna) August 10, 2018

555 Comic: Develops “virtual characters” and uses them to tell stories through social media (like the tweet above). Imagine one artist having multiple “personas”, with each genre they dabble in represented by a different character, each with an evolving backstory. (Fun trivia: the number five said aloud in Japanese sounds like “Go”; the Japanese company’s name is a play on “Go Go Go!”)

BlackOakTV: A subscription, on-demand video service focusing on content made by black creators. Currently costs $4.99 a month with apps available on most major platforms.

Creative Futures Collective: A networking/mentoring program aiming to “unearth the next generation of creative industry leaders from disenfranchised backgrounds” and connect them with jobs and paid internships.

Fave: A social platform meant to help connect an artist’s “superfans” with each other and allow them to compete to earn rewards from the artist.

HappsNow: a fully white-labeled ticketing platform meant to give artists/venues more control of the experience.

Holotch: Capture volumetric 3D video with off-the-shelf technology and stream it live. Imagine an artist capturing a performance live, and being able to watch them perform in your living room through augmented reality “holograms”.

Music Tech Works: A super simplified catalog and workflow for figuring out who owns the rights to a song and acquiring a license to use it.

Rares: A platform for investing in shares of particularly notable sneakers — think gameworn shoes, the hardest to find, or those that were never mass produced.

Remetrik: A software platform that aims to bring all of the (often labyrinthian) accounting involved with music royalties into one place in a simple and transparent way.

Volta Audio: A platform for artists to build immersive, evolving VR experiences in which they can perform live.

Westcott Multimedia: An automated advertising platform that looks for events related a music catalog (like, say, an artist’s birthday, or a song being played in the background of a viral video) and builds marketing campaigns around them.

Along with this latest class, Techstars Music is also announcing that it’s partnering with Quality Control, the media house behind Quality Control Music — best known as the label behind Migos, Lil Yachty, and Lil Baby. Quality Control joins Techstars Music as a “member” company (sort of like their equivalent to an LP, offering investment, helping to vet companies and mentoring them once they’re in); existing members include Amazon Music, AVEX, Bill Silva Entertainment, Concord, Peloton, Entertainment One, Right Hand Music Group, Royalty Exchange, Sony, and Warner Music Group.

Moczydlowsky tells me that Techstars Music alumni companies have raised over $105m since the first class in 2017, and that the group above has already raised over $3M ahead of its Demo Day in May.

News: Epic Games buys photogrammetry software maker Capturing Reality

Epic Games is quickly becoming a more dominant force in gaming infrastructure M&A after a string of recent purchases made to bulk up their Unreal Engine developer suite. Today, the company announced that they’ve brought on the team from photogrammetry studio Capturing Reality to help the company improve how it handles 3D scans of environments

Epic Games is quickly becoming a more dominant force in gaming infrastructure M&A after a string of recent purchases made to bulk up their Unreal Engine developer suite. Today, the company announced that they’ve brought on the team from photogrammetry studio Capturing Reality to help the company improve how it handles 3D scans of environments and objects.

Terms of the deal weren’t disclosed.

Photogrammetry involves stitching together multiple photos or laser scans to create 3D models of objects that can subsequently be exported as singular files. As the computer vision techniques have evolved to minimize manual fine-tuning and adjustments, designers have been beginning to lean more heavily on photogrammetry to import real world environments into their games. 

Using photogrammetry can help studio developers create photorealistic assets in a fraction of the time it would take to create a similar 3D asset from scratch. It can be used to quickly create 3D assets of everything from an item of clothing, to a car, to a mountain. Anything that exists in 3D space can be captured and as game consoles and GPUs grow more capable in terms of output, the level of detail that can be rendered increases as does the need to utilize more detailed 3D assets.

The Bratislava-based studio will continue operating independently even as its capabilities are integrated into Unreal. Epic announced some reductions to the pricing rates for Capturing Reality’s services, dropping the price of a perpetual license fee from €15,000 to $3,750 USD. In FAQs on the studio’s site, the company notes that they will continue to support non-gaming use clients moving forward.

In 2019, Epic Games acquired Quixel which hosted a library of photogrammetry “mega scans” that developers could access.

 

News: Detail wants to turn your phone into a software-optimized camera app for live video

Meet Detail, a new startup working on an app for iOS and macOS so that you can turn your iPhone into a software-optimized camera for live video. The startup wants to make it easy to use the phone that you have in your pocket with the livestreaming platform that you already use, such as Zoom,

Meet Detail, a new startup working on an app for iOS and macOS so that you can turn your iPhone into a software-optimized camera for live video. The startup wants to make it easy to use the phone that you have in your pocket with the livestreaming platform that you already use, such as Zoom, Google Meet, Twitch, Hopin or YouTube Live.

Over the past year, if you have had to present something to a large audience over a livestream, chances are you’ve faced a few challenges. First, as Joanna Stern of the Wall Street Journal demonstrated, laptop webcams suck. There’s no way you’re going to look good with your computer.

Second, if you’re willing to invest some money, you can buy a ring light, a dedicated camera, a good microphone, etc. The issue is that it’s expensive. More importantly, it’s been really hard to buy some of this stuff as many remote workers have been looking for those devices.

Third, you might be good at teaching something, but not good at video production. Those are different skills and somehow people are telling you that you should know everything about white balance, anti-flickering and more.

As for Detail, the company wants to make it as easy as possible to go from zero to livestream. The best camera that you have is most likely the one in your pocket, right there on the back of your smartphone. For the past few years, computational photography has led to tremendous improvements when it comes to taking photos with your phone. But there’s still some work to do on the livestreaming front.

Detail founder Paul Veugen rightly points out that hosting a live video has become a commodity. But everything that happens before you send the video feed over the internet could be improved.

At first Detail is going to be an iPhone and Mac app that works hand in hand like Camo and EpocCam. There are going to be some easy-to-use settings to tweak color grades, add filters, etc. It’s going to be a more opinionated take on the smartphone-as-a-webcam movement.

Behind the scenes, the team is composed of some of the people that worked on Human, an app I started covering way back in 2013. Human was a passive fitness tracking app — you could set it up and get insights about how active you had been over the past few days. Essentially, it was like Apple’s activity rings before Apple introduced the Apple Watch. Human was acquired by Mapbox in 2016.

Detail raised a $2 million pre-seed round led by Connect Ventures. Hustle Fund, Alexander Ljung, Anke Huiskes, Arthur Kosten, Elodie and Tony Jamous, Hiten Shah, Janis Krums, Mart Kelder, Micha Hernandez van Leuffen, Othman Laraki, Omri Amir and Sten Tamkivi are also participating in the round.

As you can see, Detail is still in active development and the beta test is going to start soon. But it’s an intriguing app and I’m going to keep an eye on it to see how it pans out.

Image Credits: Detail

News: Capsule gets $1.5M to build ‘super simple’ decentralized social media

Capsule‘s plan to launch a super simple decentralized social media platform which is safe from censorship by Big Tech has advanced another stage: The nascent startup has closed a seed round of funding ($1.5M) led by Beacon Fund, a dedicated crypto fund by Polychain Capital — which is itself focused on startups building on Dfinity’s

Capsule‘s plan to launch a super simple decentralized social media platform which is safe from censorship by Big Tech has advanced another stage: The nascent startup has closed a seed round of funding ($1.5M) led by Beacon Fund, a dedicated crypto fund by Polychain Capital — which is itself focused on startups building on Dfinity’s decentralized network for next-gen ‘open’ apps (aka, the Internet Computer).

As we reported in January, the idea for Capsule started with a tweet that almost immediately pulled in a pre-seed raise of $100k. That’s now been topped up with seed financing to get a prototype to market later this month.

Mobile apps are also on the cards and the funding will be used to build out Capsule’s team as well (currently it’s around four people).

Capsule founder Nadim Kobeissi, a cryptography researcher who previously authored the open-source E2E-encrypted desktop chat app Cryptocat, says they’re on track to put out an MVP this month — once they’ve made a few tweaks to the infrastructure.

“The prototype is ready,” he tells TechCrunch. “We’re investigating switching some of the infrastructure from GUN to IPFS [InterPlanetary File System; aka a p2p hypermedia protocol], and improving the user interface. We could launch an MVP now but are choosing to hold off by a few weeks.”

Polychain Capital outted its Beacon Fund last September. The $14.5M investment vehicle is funded by Polychain, Andreessen Horowitz, and the Dfinity Foundation — and aims to support entrepreneurs and teams building on Dfinity’s the Internet Computer (TIC); aka a serverless architecture for natively hosting software and services (which it refers to as the “first blockchain computer that runs at web speed with infinite capacity”).

Kobeissi’s original concept for Capsule, meanwhile, was to create self-hosting microservices. He says that hasn’t changed — but sees potential for TIC to help solve some specific technical issues.

“The Internet Computer will hopefully be helping us build a ‘customized mini-blockchain’ to solve two issues with Capsule: Global authenticated timestamps for posts as well as a root of trust for user’s authentication keys for posts,” he says. “We were looking to solve these issues somehow before this investment and were already considering Dfinity as the potential solution given that it has a programming language that allows for building these ‘custom mini-blockchains’ as we see them.”

“The rest will still be a self-hosting, self-contained, precisely engineered micro-services concept, with IPFS (previously GUN) as a decentralized database/connectivity back-end,” he adds.

Given the intent with TIC is to hosts all sorts of decentralized apps it’s possible — indeed, likely — that a bunch of decentralized social media plays will emerge. Last year, for example, Dfinity launched a proof of concept for an ‘open’ version of the professional social network, LinkedIn — which it punningly called ‘LinkedUp’.

It went on to demo a TikTok clone — and to open TIC up to outside developers last summer. So there could soon be a bunch of apps built atop its network touting social networking services without the meddling hand of Big Tech. Where, then, does Kobeissi see Capsule’s USP — i.e. if/when there’s a sea of decentralized ‘mega-apps’ that can also claim resilience to censorship?

“We think Capsule’s value will lie in its exceptional user experience, quality, performance, ease of use and high quality engineering that draws on advanced technologies such as TIC and IPFS without saddling bloat,” he says. “Others may use the same technology but I think we can do a good job on building something simple that just works and that is a pleasure to use.”

“Ultimately, I think that Capsule will be to Facebook what healthy, vegetarian diets are to a McDonald’s diet,” he adds more generally of his intent for the service. “Capsule may be a social media service but its relationship with its users and developers will be fundamentally different than Big Tech platforms.”

Below are a few screenshots showing current mock-ups of the Capsule interface.

News: Walmart to host a new live stream shopping event on TikTok, following successful pilot

In December, Walmart partnered with TikTok on the first pilot test of a new livestreamed shopping experience in the U.S. on the video platform. That test seemingly performed well, as today Walmart announced it will return to TikTok to host another livestream shopping event, the “Spring Shop-Along: Beauty Edition,” which will feature TikTok creators and

In December, Walmart partnered with TikTok on the first pilot test of a new livestreamed shopping experience in the U.S. on the video platform. That test seemingly performed well, as today Walmart announced it will return to TikTok to host another livestream shopping event, the “Spring Shop-Along: Beauty Edition,” which will feature TikTok creators and influencers in an hour-long livestream.

The retailer didn’t disclose to what extent its first TikTok live shopping event drove sales, but noted that it netted 7x more views that it had anticipated, and was able to grow its TikTok follower base by 25%. These metrics were encouraging enough to send Walmart back to the platform for another go — this time, to promote beauty products instead of apparel, which had been the focus of the holiday livestream.

The new Spring Shop-Along will run this Thursday, March 11 at 9 PM EST on the Walmart TikTok channel. Like the prior holiday event, the new livestream shopping event will see various TikTok creators joining to talk about and demonstrate their favorite items. One participating creator has already been announced: Gabby Morrison (@GabbyMorr) who has over 3.5 million TikTok followers.

Image Credits: Walmart

Gabby and others will demo their skincare, makeup and hair routines and reveal the Walmart beauty products they’re using during the 60-minute live event. Featured beauty brands will include NYX, Maybelline, The Lip Bar, Bliss, Kim Kimble, and Marc Jacobs fragrances.

Viewers watching the event will be able to get beauty tips as well as shop the products featured directly in the TikTok app by tapping on product “pins.” This will allow them to add items to their cart that they can then check out either during or after the event.

“Brands have found a unique home on TikTok to create content that speaks to the community and inspires engagement, whether it’s participating in trends or discovering new products,” said Blake Chandlee, President of TikTok Global Business Solutions, in a statement about Walmart’s plans.

“With the shoppable livestream experience, it’s exciting to see how the TikTok community loves engaging with their favorite creators and discovering new products. We look forward to continue building innovative ways to power the path from discovery to purchase, and seeing brands like Walmart bring their creativity to users,” Chandlee added.

Walmart had already signaled its interest in leveraging TikTok for e-commerce ahead of the holiday livestream. Notably, it had planned to invest in TikTok when the video app was threatened with a ban under the Trump administration, unless it sold its U.S. operations to an American company. That forced sale, which would have spun out TikTok’s U.S. business to new owners Oracle and Walmart, is shelved for the time being as the Biden administration reviews the agency action under Trump.

Image Credits: Screenshot of Walmart’s TikTok channel during the 2020 holidays

Livestreamed shopping is an area of increasing interest and investment in the U.S. The trend has seen a number of startups enter the market, including NTWRK and recently funded Bambuser and Popshop Live, among others. Larger tech companies are also taking part — including across mobile video and live video shopping.

Google’s R&D project for mobile video shopping Shoploop was integrated into search. Facebook acquired a video shopping startup Packagd to build out live shopping, and heavily invested in video shopping across Facebook and Instagram. Amazon runs live shopping through its QVC-like Amazon Live. Alibaba (AliExpress) JD.com, Pinduoduo, WeChat and TikTok’s Chinese sister app, Douyin, all support mobile video shopping, too.

Walmart had said its plan to partner with TikTok on livestream shopping wasn’t a result of its deal talks, however — it’s been an active brand on TikTok’s platform for well over a year. The retailer even tasked its employees to make TikTok videos, in addition to running its own TikTok channel.

Reached for comment, the retailer declined to provide further metrics about its first livestream on TikTok, but felt the pilot test delivered above expectations.

“We were happy with getting 7X more views than anticipated and the 25% increase in TikTok follower growth after the first event. We were also pleased with the smooth checkout experience,” a spokesperson told TechCrunch. “We aren’t able to share sales numbers, but can share that we hit the projections we set ahead of the event.”

Following this week’s live shopping event, Walmart says it plans to bring more shopping experiences to TikTok in the months to come, by continuing to partner with creators to highlight different products via different formats.

News: Carbon Engineering inks Shopify as its first partner for carbon removal as a service

Carbon Engineering is moving ahead with its carbon removal service business, allowing customers to buy the removal of carbon dioxide from the atmosphere using its direct air capture technology. The launch of the service, and the announcement that Shopify will be the company’s first customer, comes as the company’s most direct competitor, Climeworks, made moves

Carbon Engineering is moving ahead with its carbon removal service business, allowing customers to buy the removal of carbon dioxide from the atmosphere using its direct air capture technology.

The launch of the service, and the announcement that Shopify will be the company’s first customer, comes as the company’s most direct competitor, Climeworks, made moves of its own — striking a deal with the Swedish sequestration services company Northern Lights to move forward with its own direct air capture as a service offering.

With the  Shopify agreement, Carbon Engineering has the first paying customer for 10,000 tonnes of permanent carbon removal capacity from a large-scale DAC project. The removal and sequestration will be done by CE’s plant development partner, 1PointFive – the US development company that’s currently engineering CE’s first industrial-scale facility, the company said. That facility is due to be completed in 2024. 

“Early customers for direct air capture (DAC) — especially companies with ambitious climate goals — can have outsized impact today: not only does procuring DAC services enable companies to hit ‘net-zero’ pledges faster, but it helps DAC technology come down the ‘learning curve,’ driving cost reductions and making DAC services more affordable and accessible for a wider customer base in the future,” said Noah Deich, president and founder of the climate focused advocacy group Carbon180. “I’m very excited to see Carbon Engineering announce a way for early corporate leaders — and hopefully a wave of fast followers — to devote more of their climate spend towards DAC.”

Their timeframe puts the Carbon Engineering timetable on roughly even footing with Climeworks for getting to market. Luckily for both firms, given the billions of tons of carbon dioxide emissions that need to be captured and sequestered it’s a market that’s definitely big enough for both of them. 

With its commitment, Shopify becomes the largest publicly-announced purchaser of direct air capture-based carbon removal.

“Carbon Engineering’s mission has always been to deliver a highly scalable and affordable solution for removing carbon dioxide from the atmosphere,” said CE CEO, Steve Oldham, in a statement. “We’re on the brink of large-scale deployment of our technology and the next critical step is accumulating market interest and securing customers. This new service allows us to do that. It also makes it easy for companies and governments to include permanent carbon removal in their net-zero plans. We’re thrilled to expand our relationship with Shopify and welcome them as our first carbon removal customer, and we look forward to supporting others so we can collectively make large-scale carbon removal a reality.”

Carbon removal unit purchases will be fulfilled by distributed air capture facilities deployed by 1PointFive, Carbon Engineering’s development partner, which is backed by deep-pocketed investors including Oxy Low Carbon Ventures, LLC, a subsidiary of Occidental, and Rusheen Capital Management.

Carbon Engineering is also working with Pale Blue Dot Energy out of the UK to bring its direct air capture technology across the Atlantic.

“We welcome this news and applaud Shopify on their climate leadership position,” said 1PointFive Chairman Richard Jackson. “Alongside climate experts like the Intergovernmental Panel on Climate Change, we recognize that permanent carbon removal is going to be necessary to achieve our vision of a sustainable low-carbon world. 1PointFive looks forward to bringing large-scale carbon removal capability based on CE’s technology to the market, helping customers worldwide to achieve their climate goals.” 

News: ActZero emerges from stealth with $40M for a suite of cybersecurity solutions aimed at SMBs

The world of cybersecurity has seen a huge proliferation of new technology and services over the years. But with the primary focus being on solutions for larger enterprises, it leaves a big gap in the market for small and medium businesses, not least because they are increasingly finding themselves to also be a focus of

The world of cybersecurity has seen a huge proliferation of new technology and services over the years. But with the primary focus being on solutions for larger enterprises, it leaves a big gap in the market for small and medium businesses, not least because they are increasingly finding themselves to also be a focus of malicious hackers. Today, a startup called ActZero is coming out of stealth with a set of solutions aimed specifically at SMBs. Along with its public launch, it’s also announcing that it has raised a seed round $40 million to get its business going.

“Our main focus is SMB security,” Sameer Bhalotra, the co-founder and CEO, said in an interview. The way he and the others at ActZero see it, many startups have emerged to target the security issues faced by big government and large enterprises. “But we want to help the small and medium businesses who we feel might need help the most. No one has stitched the products together the way SMBs need them to be.”

That solution is focused around monitoring, managed detection and response, he said, not just to discover but to contain cyber threats, which ActZero powers by way of a comprehensive, cloud-based AI platform. The AI in turn helps automate some of its services, bringing down the pricing and making it all something within the budgetary reach of a typical SMB. ActZero’s smallest customers have a few hundred employees, while the biggest have a headcount of around 3,500.

“We are bringing technology to bear to democratize access,” he said.

The funding is coming from a single investor, Point72 Hyperscale, a VC firm backed by Stephen Cohen, who may be most well known for his track record in private equity. That money was raised, Bhalotra said, “on day one” of ActZero being founded in 2019.

$40 million may sound like a lot for a seed round, especially for a company that had yet to launch a service or acquire a customer. But it’s money that has been put to work already.

Some of the funding was used to acquire IntelliGo, a security startup out of Canada, last year, to give the company a head start on training its AI models with IntelliGo’s data, and also to bring on the startup’s customers to be its first users.

Another reason for the large funding round and strong confidence in what was just a concept at the time is the track record of the startup’s executives.

A previous security company cofounded by Bhalotra, StackRox, was acquired by RedHat, and another, Impermium, where he was a key executive, was acquired by Google where he became a cybersecurity executive. He was also senior director for cybersecurity in the Obama White House, among many other critical roles.

Co-founder Ed Gardner was a longtime security architect and program manager first at Akamai, then Amazon and then Microsoft. ActZero’s COO Chris Finan also spent years at Impermium, Shape Security, and in a number of security roles over many years in Washington.

The work that they and others on the ActZero team put into managing cybersecurity in years past saw their primary focus train on formidable opponents that came in the form of state actors or those financed by large entities intent on stealing state intelligence, intellectual property from major companies, money laundering, and disrupting networks and normal activity for other motives. “Cyberdefense was mostly about big banks and government agencies,” Bhalotra said, speaking with just a little wistfulness in his voice, maybe because it was, relatively speaking, a lot simpler back then.

These are not exactly the same kinds of issues that SMBs have traditionally faced, but times are changing. In more recent years, the evolution of cybercrime has been swift and — ironically — democratized in the process, where not even the smallest companies are totally safe.

And in some ways, the threat is proportionately worse for less well-equipped smaller companies not set up to weather risky financial events. Recent research from the Ponemon Institute and IBM found that the average cost of a breach can reach into the millions of dollars, which can cripple smaller businesses.

You can liken the situation in enterprise security somewhat to the offline world of organized crime, where there are higher levels of groups that are dealing with huge sums of money and engaging in major industries, while there are also lower levels involved in more localized and smaller activities, and even low runs working in petty crime.

A lot of the primary threat for SMBs in recent years has been around ransomware, “and criminal organizations have innovated on their business models and they have now moved beyond ransomware to data extortion,” said Finan. “It’s actually been fascinating to see how vertically integrated these organizations have become. You might have accounts receivable arms, R&D arms.”

Sometimes malicious hackers will attack SMBs as part of their “testing” process, he added. And their arsenal of tools of course now also include artificial intelligence, giving them machine speed to fuel malicious human intent.

Meanwhile, the rise of Covid-19, which has led to so much more business and activity being carried out online, has led to a growing “opportunity” for them, Finan said. “I have been astounded by the level of sophistication, and Covid has accelerated that shift downmarket.”

The problem is that SMBs, even those with thousands of employees, may lack the knowledge, budget or human resources to hire the kinds of security teams they need to have to address all of this.

“I wish that these small businesses were still under the radar because they are not up to the challenge for dealing with these groups,” said Bhalotra. “It’s just not the case any longer that they’re being ignored. We want to democratize cyber defense because hackers target everyone. We see multiple attacks daily, and they vary tremendously.”

There have been tools built to address security for SMBs before, although traditionally the focus has been around antivirus, firewalls and other basics. The key with what ActZero is doing is that it’s conceiving of SMB solutions on par with what is being built for their larger counterparts. It’s a next-generation security approach being taken also by a few others, including BlueVoyant and Skout, both of which have also raised sizeable rounds of funding.

The bet is that ActZero’s team’s track record and knowledge sets them up to be leaders in this area.

“ActZero has developed an elegant solution for addressing the most pressing security concerns of SMBs today with its unified, AI-powered platform,” said Dan Gwak, head of Point72 Hyperscale, in a statement. “ActZero is unique in its appreciation for and realization of a combined people and automation model. We believe that ActZero has the potential to transform how security solutions are delivered to help businesses achieve better security posture more affordably. We’re excited to partner with them on this critical journey.”

News: SoFi acquires community bank Golden Pacific Bancorp to speed up its national bank charter process

SoFi, more formally known as Social Finance, announced today that it has agreed to acquire Golden Pacific Bancorp (GPB) for about $22.3 million. The dollar amount is not staggering. What is more notable about the acquisition is that it’s giving SoFi a quick route to getting a national bank charter. SoFi, a digital personal finance

SoFi, more formally known as Social Finance, announced today that it has agreed to acquire Golden Pacific Bancorp (GPB) for about $22.3 million.

The dollar amount is not staggering. What is more notable about the acquisition is that it’s giving SoFi a quick route to getting a national bank charter. SoFi, a digital personal finance company, got preliminary approval for a bank charter last October. By acquiring Golden Pacific, the company gets a fast track into that process. Once the transaction closes later this year, GPB will become a subsidiary of the company.

A national bank charter will give SoFi the ability to accept deposits and make loans that use SoFi’s member deposits as opposed to funding its loan offerings as a non-bank, by contracting external underwriters at a premium.

As a result of the proposed acquisition, SoFi said it would switch its current de novo (ie, net new) bank application to a change of control application. GPB currently has about $150 million in assets, but if the OCC and Federal Reserve grants SoFi a national bank charter, the company said it will then put $750 million toward its national, digital business plan. At the same time, it will maintain GPB’s community bank business and footprint, including its current three physical branches. 

SoFi expects the acquisition to close by year’s end. At that time, GPB’s community bank business will operate as a division of SoFi Bank, N.A., a renaming of GPB’s bank entity. 

GPB President and CEO Virginia Varela will continue to lead the GPB community bank business under the direction of Paul Mayer, who will serve as president of SoFi Bank, N.A.

“We believe that by pursuing a national bank charter, we will be able to help even more people get their money right with enhanced value and more products and services,” said SoFi CEO Anthony Noto in a written statement. “We are thrilled to have found a partner in Golden Pacific Bank to both accelerate our pursuit to establish a national bank subsidiary, as well as begin to expand our offerings in SoFi’s financial products and Galileo’s technology platform to serve local communities.”

Noto is referring to SoFi’s 2020 acquisition of Galileo — which provides APIs that allow fintech companies to easily create bank accounts and issue physical and virtual credit cards — for $1.2 billion. 

SoFi expects to file shortly with the Federal Reserve for Bank Holding Company status and, together with GPB, to file an updated business plan with the OCC.

San Francisco-based SoFi is the latest in a string of fintechs that are either becoming banks, or launching bank arms.

Last week, TechCrunch reported that Square’s industrial bank, Square Financial Services, had begun operations. Square Financial Services completed the charter approval process with the FDIC and Utah Department of Financial Institutions, meaning it was ready for business as of last week.

And in February, we reported that Brex — a fast-growing company that sells a credit card tailored for startups — had applied for a bank charter

News: Calixa raises $4.25M seed to manage ‘bottom up’ sales approach

Many companies have turned to self-serve sales, which may encourage people to try freemium or open source versions of a product. Some percentage of these users may turn into paying customers, and in the best case will act as leaders to bring a product into their organization. Calixa, an early stage startup believes that this

Many companies have turned to self-serve sales, which may encourage people to try freemium or open source versions of a product. Some percentage of these users may turn into paying customers, and in the best case will act as leaders to bring a product into their organization.

Calixa, an early stage startup believes that this type of sale, known as a bottom up sales motion, requires a new kind of tool to manage the process, and today it announced a $4.25 million seed round.

Kleiner Perkins led the round with help from Operator Collective, Liquid 2 Ventures and a bunch of individual investors. The round closed in February 2020, but is only being announced today.

Calixa co-founder and CEO Thomas Schiavone says the roots of the company began when he was working at Twilio in 2010, and saw how powerful it was for developers to purchase tooling themselves. And an idea began to form that CRM tools like Salesforce weren’t built to deal with this kind of sales motion.

“What I realized [at Twilio] was that developers were just signing up more and more every day, and that if you really wanted to stay on top of what was going on and try to effectively grow and retain those accounts, you weren’t looking in Salesforce,” Schiavone told me.

He said that he decided to start Calixa in 2019 to solve this problem once and for all. While this kind of user-driven, bottom up sale has been in place at software companies for years, he still saw a dearth of tools for dealing with its unique qualities in one place.

“We saw a great opportunity to build something that democratizes […] running a bottom up company by not only giving all customer facing teams the ability to see what’s going on with customers, but also take action,” he said.

This ability to manage the process and maybe extend a trial, issue a credit or even reset a password while letting these teams see and understand the underlying customer data was what set it apart from traditional CRMs.

“The central thesis here is that Salesforce and other CRMs, don’t have that data. They’re too divorced or too much in this rigid world of the typical sales model, and you need something different to be an effective company,” he said.

To use the product, you simply sign up and then link the various accounts the product needs to compile the data it needs. It uses various API connectors to make this happen, and all it requires is that you enter your user name and password to access the accounts and begins pulling together the data.

Bucky Moore, a partner at lead investor Kleiner Perkins says that the pandemic has accelerated the move to a bottom up approach as in person sales models have been impossible. “Core to the success of this strategy is a data-driven understanding of each customer and user. By democratizing this capability to companies of all sizes, Calixa’s opportunity is to become the de-facto customer operations platform for the modern software business,” Moore said.

Schiavone reports the company has 7 employees spread across the U.S., Canada and Columbia. He says that as he hires, he will have offices in cities close to his clusters of employees, but he sees a hybrid approach where employees can decide just how much they want to be in the office.

The company spent last year building the product and working with 21 beta customers. The product will be generally available starting today.

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