Monthly Archives: February 2021

News: SpaceX’s Starship prototype once again flies to great heights, and again explodes on landing

SpaceX has once again flown its Starship spacecraft, a still-in-development space launch vehicle it’s building in south Florida. This test was a flight of SN9, the ninth in its current series of prototype rockets. The test involved flying SN9 to an altitude of around 10 km (just over 6 miles or nearly 33,000 feet). After

SpaceX has once again flown its Starship spacecraft, a still-in-development space launch vehicle it’s building in south Florida. This test was a flight of SN9, the ninth in its current series of prototype rockets. The test involved flying SN9 to an altitude of around 10 km (just over 6 miles or nearly 33,000 feet). After reaching that apogee, the SN9 spacecraft altered its attitude to angle for re-entry (simulated, since it didn’t actually leave Earth”s atmosphere) and then descended for a controlled landing.

This is the second test along these lines, with the first happening in December using its SN8 prototype, the one before this in the current series. Today’s test saw SN9 reach its target altitude as intended, and saw a successful ‘belly flop’ maneuver, as well as the required propellant hand-off. This was also a successful test of the flaps on Starship, which control its angle as it moves through the air, and which alter their angle via on-board motors to do so. The landing portion didn’t go as smoothly – the spacecraft attempted to re-orient itself to go vertical for landing, but didn’t make it quite straight up-and-down, and also had too much speed going into the touchdown, so it exploded rather spectacularly when it hit ground.

Image Credits: SpaceX

SpaceX had a very similar test the first time around, with things going mostly smoothly up until the landing portion of the mission. During SN8’s flight, the Starship prototype appeared to be better-oriented for landing before touching down too hard, but it’s difficult to say too much about which was more or less successful without access to the data and the testing parameters.

Starship is designed to perform this crucial maneuver as part of its approach to reusability – the spacecraft is intended to be fully reusable, and will accomplish this with a powered-landing that includes, obviously, not the exploding component. As the company noted, however, the rest of this test looks pretty much like what they wanted to happen.

This kind of early testing isn’t expected to go exactly to plan, and the point is primarily to collect data that will help improve further attempts and spacecraft development. Of course, you’d hope to get things exactly right upon your first attempts, but it never actually works that way in rocketry. What is unusual is how public SpaceX is with its development program at this stage of testing.

The company will be back at it with another try soon. It already has its SN10 prototype set up on its launch site at its Texas facility, which is the other spaceship you see in the early part of the animation above.

News: Cannabis marketing platform springbig adds BudTender to its stash

Springbig today announced that it acquired Canada-based BudTender, a customer experience platform for cannabis retailers. The acquisition adds 200 clients to springbig, which brings the total amount of retailers in its purview to 1,900. This move comes as cannabis retailers are seeking novel approaches to expand their client base. In most regions, cannabis companies are

Springbig today announced that it acquired Canada-based BudTender, a customer experience platform for cannabis retailers. The acquisition adds 200 clients to springbig, which brings the total amount of retailers in its purview to 1,900.

This move comes as cannabis retailers are seeking novel approaches to expand their client base. In most regions, cannabis companies are unable to utilize modern advertising on social media. With BudTender, springbig adds another tool to its marketing and loyalty platform. Springbig says that BudTender will soon be integrated into springbig’s platform, allowing users to access BudTender’s reports and surveys.

“BudTender has been a dominant force in the Canadian [cannabis tech] space; the company’s vision and platform effortlessly complements springbig’s ongoing commitment to enhancing the cannabis retail and loyalty experience,” said Jeffrey Harris, founder and CEO of springbig in a released statement. “As the legal industry becomes increasingly sophisticated, brands and retailers will need to deploy more comprehensive customer retention and satisfaction solutions in order to stay competitive.”

Founded by Jake Crow in 2017, BudTender had a fantastic 2020. According to springbig, BudTender saw 800% year-over-year growth and 1200% year-over-year revenue growth.

“This acquisition will not only be a boon to cannabis retailers across North America but also enrich millions of consumer experiences,” said Crow. “This will undoubtedly create a more modern cannabis industry, and we are thrilled to officially join forces with springbig.”

The terms of the deal are undisclosed.

News: VC meets the land of opportunity

The broadened geographic focus of VCs for marketing purposes and FOMO is not adequately capturing the real narrative.

Monique Villa
Contributor

Monique Villa is an investor at Mucker Capital, an early-stage VC fund investing in startups across the U.S. and Canada. She is also the co-founder of Build In SE, a community of founders, funders and ecosystem partners committed to company building in the Southeast (#BuildInSE).
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The wave of venture capital interest in geographies other than Silicon Valley has been building momentum over the past 5+ years. If you measure capital flow by Twitter chatter alone, you may assume the tidal wave is about to break and checks are being doled out via T-shirt launchers repurposed from hockey games.

Meanwhile, VCs will approach founders saying, “We are now looking into markets beyond Silicon Valley.”

When Mucker launched back in 2011, our founding partners, who had left Silicon Valley for LA, set out to prove that high-growth companies can be built anywhere. Our portfolio from this past decade is a testament to this very narrative. With offices in LA, Austin and Nashville — and investments all over North America, we are seeing a marked increase in receptivity to an idea we had over a decade ago to invest across the U.S. and into Canada.

As of late, I’m receiving more and more outreach from VCs based in San Francisco, New York and beyond interested in deal flow here in Nashville and the Southeast.

When we think about the opportunity beyond Silicon Valley, we are really speaking of America.

In reality, there will be some lag time before the checks being written by these same VCs are consistent with both the outward hype and existing market opportunity. The broadened geographic focus of VCs for marketing purposes and FOMO is not adequately capturing the real narrative.

In short: When we think about the opportunity beyond Silicon Valley, we are really speaking of America.

America is the opportunity and we are worthy of investment, aren’t we?

“We” is a loaded declaration. I write this as a venture capitalist and also as the biracial daughter of a first-generation immigrant, with both of my parents growing up poor by most people’s standards. One branch of my family immigrated to the U.S. from Mexico during the Mexican Revolution, the other harkens back to rural Oklahoma. The founders I meet day in and day out in the Southeast oftentimes tell a similar story.

My story is that of the average American, and yet feels light years apart from what people perceive as the “innovation economy.” Many of the people I’ve met in venture capital this past decade come from prestigious lineages with parents and grandparents who may have never associated with mine. And yet, here we are. This is America.

While Silicon Valley’s origins and climb to international stardom center around a collection of innovators, attracting more innovators and capital as the decades passed, one critical element arguably fell by the wayside — America as an expansive and diverse collection of states and people. Annual reporting on where venture capital dollars flow supports this discrepancy, with the majority of funds being funneled into companies based in and around Silicon Valley.

US VC deals by region as of June 2019

U.S. VC deals by region, as of June 2019. Image Credits: PitchBook/NVCA Venture Monitor

We find ourselves at the threshold of a decade where America will be rightfully recast as the land of opportunity for VC dollars to flow into the products and services fueling America’s future. And, at the helm of such innovations needs to be the people closest to these market opportunities, in full alignment with their customers and the nuances to best serve them.

In a post-COVID world, customers have never demanded more transparency into supply chains, workplace culture and equity ownership. Customers are more informed than ever before, with a 24/7 info line on brands and a growing scrutiny on where to place their hard-earned dollars. In short, they demand to be seen, and the founders who recognize this are the ones thriving in this new climate.

Follow the money

Where do the customers live? I’ll give you a hint: They are largely not in Silicon Valley.

U.S. population around Nashville, TN. Image Credits: Nashville 2018 Regional Economic Development Guide

I wrote about the unfair advantage of Nashville back in 2018 when I announced the launch of Build In SE, a community I co-founded to support founders choosing to build their companies in the Southeast. Nashville is at the center of over half of the United States population within a radius of 650 miles, and within a two-hour flight of 75% of the U.S. market.

Customers come in all shapes and sizes, and founders with boots on the ground in these markets, wearing the same brand of proverbial boots as these customers, carry an unfair advantage. These same founders historically bootstrapped their companies out of need, as access to early-stage, high-risk capital can be scarce and vary widely city by city, state by state, industry by industry.

These same founders still built household name companies in the tech and innovation economy, including the likes of Mailchimp, Calendly, Lynda.com, and GoFundMe (their Series A valued them at $600 million pre-money). All of these companies have another thing in common — they were founded “beyond Silicon Valley.”

Talent as the stronger magnet

Another macrotrend at play is that of the increasing distribution of talent beyond traditional metropolitan strongholds like San Francisco and New York. Entrepreneurs, technologists and operational talent are lifestyle-seeking at a time in history when life feels all the more precious. Moving to cities like Nashville, Austin, Atlanta, Denver, Durham, Miami, et. al. means proximity to aging family members, affordable childcare and outdoor activities.

These simple pleasures were the tradeoffs people made when “pursuing their dreams” in coastal cities, picking up to move in pursuit of money (sometimes better weather). Seemingly overnight, capital abounds in the private markets just as talent becomes increasingly scarce and therefore valuable. The pendulum swung, and capital became the weaker of the two magnets; Wall Street began moving up Manhattan island toward coffee shops and dog parks when talent began to pose the question, “How long do I want my commute to be?” and “How much time do I want to reclaim for my family, and myself?”

2020 was the match to ignite this dry hillside. People trapped inside of cramped quarters with resources left to invest in a new life (or in other cases, left with nothing to lose) packed their bags for a new, up-and-coming metro.

For some, this comes with a newfound sense of community and belonging, as I experienced in 2017 when I moved from my lifelong home of Los Angeles to Nashville. In LA, my local neighborhood hardly knew one another due to the transient nature of the town. In Nashville, I became part of something greater than myself.

Opportunities abound everywhere

One of the big frustrations expressed by founders I know in markets like Nashville, Atlanta, the Research Triangle, Cincinnati and Toronto, is, “I keep hearing there is more capital available, but I’m not seeing it.” They will meet with investors, then be told they are too early, raising too little money, or too much, or not going after a “big enough market.”

Sometimes, one or more of these may be true. However, there are instances where these investor responses may be thinly veiled criticism of the perceived ability of the founders who might not sound, look or behave like Silicon Valley entrepreneurs.

Closing this gap of understanding between pattern-matching VCs of varying skill and startup CEOs across the country will require hard work in the coming decade. A big piece of this will require breaking bread as neighbors, with kids in the same schools, a shared affinity for the local greasy spoon and a mutual trust. This will be step one. Though really, it will require much more alignment and rigor around the very definition of America.

It is up to investors to capture this opportunity in the next decade. In fact, it is our job.

News: Facebook Messenger lands on Oculus Quest

Facebook spent more time than usual talking about their success with VR in their quarterly earnings call, taking time to note developer success and their own wins peddling their latest Quest 2 VR headset. One of the VR platform’s remaining quirks is a general lack of third-party support for apps that go beyond gaming. The

Facebook spent more time than usual talking about their success with VR in their quarterly earnings call, taking time to note developer success and their own wins peddling their latest Quest 2 VR headset.

One of the VR platform’s remaining quirks is a general lack of third-party support for apps that go beyond gaming. The headset is a powerful piece of hardware with few VR ports of mobile apps available, even available streaming apps from Hulu and Netflix have seen scant updates due to the relatively small number of headsets out there.

Facebook, a major app maker itself, has seemed to be playing a fairly delicate balancing act in bringing some of the mothership’s utility to the headset without alienating consumers who might be less interested in a clearly Facebook-branded piece of hardware. After mandating Facebook-login last fall it seems like most bets should be off there. Today, the company announced that Quest and Quest 2 users will now gain access to Messenger chats inside the app, enabling users to fire off a quick canned message to friends, use the in-VR keyboard to pound out a quick message, or use the headset’s voice-to-text feature.

For those upset about Facebook’s increasingly heavy-handed software presence on their VR platform, this will likely be another reason to avoid the Quest 2, but for those eager to make their VR gameplay a more social experience or avoid the total isolation that comes from strapping a headset on and ignoring your phone, it will be much more welcome.

Alongside, the Messenger update, Facebook also shared that with the new update, they will be rolling out what they call App Lab, essentially a TestFlight-like feature to allow Quest users to download content outside of the curated Oculus Store. It’s a feature meant to address develop complaints that Facebook has boxed fledgling game designers out from bringing content to the Quest. Users can search for the title by name in App Lab or click a link to be directed to the title. The new feature competed directly with SideQuest, a startup that has been building a hub for more experimental Quest content.

Facebook says that the new update is rolling out “gradually” to users so not all users may see the update immediately.

News: The future of SaaS is on-demand: Use experts to drive growth and engagement

Not having a gig economy strategy as we start 2021 is like missing the internet trend in 1990 or failing to get ahead of the mobile revolution in 2010.

Paul Estes
Contributor

Paul Estes is the Chief Community Officer at MURAL, responsible for supporting, educating, and empowering MURAL’s community of imagination workers by connecting them with peers, partners, and on-demand facilitation experts. Previously, Paul held a variety of roles at Dell, Amazon and Microsoft.

For SaaS companies, not having a gig economy strategy as we start 2021 is like missing the internet trend in 1990 or failing to get ahead of the mobile revolution in 2010.

Leading SaaS are now using on-demand experts to revolutionize the customer experience. They’re growing revenue and post-sales retention and even using the insights to build better products. According to Staffing Industry Analysts (SIA), the global gig economy is approaching $5 trillion as project-based staffing continues this digital transformation.

SaaS superstars like Amazon AWS and Qualtrics have been investing in on-demand expertise for years, and in 2019, market research firm Million Insights published a market report that predicted tech services will be a trillion dollar market by 2025. Much of this growth boils down to some simple facts about the increasingly emotional act of consumption.

A 2013 Gallup report found that customers who had a strong attachment to a brand spend a full 23% more than an average customer of the same brand.

By bringing human experts into their software solutions, companies can engage with their customers to solve problems more efficiently and in a more personalized manner.

Conversely, more than eight in 10 executives interviewed in a 2015 report from The Economist Intelligence Unit believed their companies lose sales each year because of a failure to engage properly with the customer.

By bringing human experts into their software solutions, companies can engage with their customers to solve problems more efficiently and in a more personalized manner while simultaneously gathering important insights about how to make their products more intuitive.

It’s a win-win for both sides, but it involves putting aside the notion that new product features will solve your customers’ every need. They won’t. In fact, more than 80% of new product features are never used.

The world’s SaaS leaders are well onboard the gig economy train. Need some help drafting that big companywide memo? Hire a Grammarly Expert to help you mind your p’s and q’s. Does filing your tax return give you anxiety? TurboTax Live is here to the rescue with actual on-demand CPAs to review your return before you turn it in.

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Software companies race to release new products and features because they want to provide the very best technologies to their customers and edge out the competition. Yet no matter how well-intended their decisions, too many SaaS features fail to drive real customer engagement. Why? Because no matter how advanced the software is, it can only do so much.

And when it comes to understanding and solving the customer’s problem, too often the new features simply aren’t enough.

There are four core drivers for why on-demand experts are a critical requirement for any business:

Need for increased customer retention

In today’s time-starved world, most of your customers are not able to learn and understand the full capabilities of your offering on their own. In fact, most of your customers are using less than 20%, and possibly as little as 5% of your feature set. Their underutilization directly impacts the retention and growth of your service, because customers don’t value capabilities they don’t use or even know about. From a financial perspective, the ROI of retention cannot be overstated. The Harvard Business Review reported that a mere 5% increase in retention can increase profits between 25% and 95%.

News: Hourly job-matching startup Landed raises $1.4M

Landed, a startup aiming to improve the hiring process for hourly employers and job applicants, is officially launching its mobile app today. It’s also announcing that it has raised $1.4 million in seed funding. Founder and CEO Vivian Wang said that the app works by asking applicants to fill out a profile with information like

Landed, a startup aiming to improve the hiring process for hourly employers and job applicants, is officially launching its mobile app today. It’s also announcing that it has raised $1.4 million in seed funding.

Founder and CEO Vivian Wang said that the app works by asking applicants to fill out a profile with information like work experience and shift availability, as well as recording videos that answer basic common interview questions. It then uses artificial intelligence to analyze those responses across 50 traits such as communication skills and body language, then matches them up with job listings from employers.

Landed has been in beta testing since March of last year — yes, right as the COVID-19 was hitting the United States. Wang acknowledged that this was bad news for some of the startup’s potential customers, but she said businesses like grocery stores and fast food restaurants needed the product more than ever.

“That’s why we continuously grew through 2020,” she said.

After all, Landed allowed those businesses to continue hiring without having to conduct large group interviews in-person. And even beyond health concerns, she said managers struggle with rapid turnover in these positions (something Wang saw herself during her time on the corporate team at Gap, Inc.) and with a hiring process that’s usually “only a small part of their job.” So Landed saves time and automates a large part of the product.

Landed CEO Vivian Wang

Landed CEO Vivian Wang

Meanwhile, Wang said job applicants benefit because they can find jobs more easily and quickly, often within a week of creating a profile. She also argued that Landed can improve on existing diversity and inclusion efforts by allowing managers to see a broader pool of candidates, and because its AI matching isn’t subject to the same unconscious biases that employers might have.

Of course, bias can also be inadvertently built into AI, but when I raised this issue, Wang pointed to Landed’s partnerships with local nonprofits to bring in underrepresented candidates, and she added, “AI can be scary when there are no human checks in place. We partner directly with our employers to ensure the matches that we’re sending them are the right matches, and there are calibration periods.”

Landed is free for job applicants, while it charges a monthly fee to employers, with customers already including Wendy’s, Chick-fil-A and Grocery Outlet franchisees. In fact, Grocery Outlet Ventura owner Eric Sawyer said that by using the app, he’s gone from hiring one person for every 10 interviews to hiring one person for every three interviews.

“My time spent on scheduling and performing interviews has been cut in half by utilizing the Landed app for most of my communications,” he said in a statement.

The new funding was led by Javelin Venture Partners, with participation from Y Combinator, Palm Drive Capital and various angel investors. Wang said this will allow Landed to continue expanding — the service is currently available in seven metro areas (Northern California, Southern California, Virginia Beach/Chesapeake VA, Phoenix/Scottsdale AZ, Atlanta GA, Reno NV and Dallas-Ft. Worth TX), with a goal of tripling that number by the end of the year.

Wang added that eventually, she wants to provide other services to job applicants, such as loans (at a lower rate than payday lenders) and job training, turning Landed into a “lifestyle stability platform” that combines job stability, financial stability and educational “upscaling” for blue collar workers.

News: After pulling in around $80 million last year in revenue, LA’s StackCommerce is acquired by TPG’s Integrated Media Company

The Los Angeles-based commerce and content platform StackCommerce has been acquired by the Integrated Media Company, a holding company set up by the massive private equity fund, TPG, to acquire new media businesses. StackCommerce’s affiliate buying platform has distributed more than $175 million on its platform by going directly to merchants. Through its platform publishers

The Los Angeles-based commerce and content platform StackCommerce has been acquired by the Integrated Media Company, a holding company set up by the massive private equity fund, TPG, to acquire new media businesses.

StackCommerce’s affiliate buying platform has distributed more than $175 million on its platform by going directly to merchants. Through its platform publishers can make between 15% to 20% of gross compared with 5% on an affiliate marketing site. Stackcommerce takes 30% to 40% of the transaction, according to a person with knowledge of the company’s operations.

As a part of Integrated Media, StackCommerce will join properties like Fandom and Goal.com. With the firepower of TPG behind the combined entity, Integrated Media could bolt on other media companies and then monetize them using the sales engine developed by StackCommerce.

“Josh and the team at Stack have already built a large and important company in the e-commerce ecosystem with almost no outside investment,” said Andy Doyle, Operations Director at TPG. “And yet we’re still in the early stages of the market’s evolution. We feel fortunate to partner with a team that has such deep expertise in commerce and technology. We look forward to supporting Stack’s rapid growth as it serves more publishers and influencers and provides an even better shopping experience for audiences.”

It’s a business that’s been incredibly profitable for the Los Angeles company, which raised $1 million from the LA-based accelerator and incubator, Amplify and a few angel investors. That $1 million round took the company to a business that employed around 90 people and was generating $80 million in revenue in 2020, according to a person familiar with the company.

StackCommerce has partnered with over 1,000 publishers and 5,000 brands including CNN, CNET, Verizon Media, Hearst, Mashable, NY Post, TMZ, MarketWatch, and more, according to a statement.

“We founded StackCommerce nearly a decade ago to reimagine affiliate commerce for publishers by enabling them to own the customer data and user experience top to bottom. We’ve been pioneering the commerce and content space ever since, helping publishers to build and scale this new revenue stream at a higher rate and with access to content creation services, user acquisition, and more,” said Josh Payne, the founder and chief executive of StackCommerce, in a statement. “Today is not just an important day for Stack, but for the future of shoppable content. TPG’s in-depth media expertise will make for a brighter future for our partners through further investment in our industry-leading commerce tools and services.”

StackCommerce was advised by investment bank CG Petsky Prunier, part of the Canaccord Genuity Group. Cooley LLP acted as legal advisor to StackCommerce.

 

News: Language-learning service Babbel adds live classes, games and more

Babbel, the Berlin-based language-learning platform, today announced that it is now going well beyond its core app-based learning service and is introducing live classes. Capped at six students, these conversation-driven classes will be taught by certified teachers, using Babbel’s existing methodology. Learners can add live classes to their existing Babbel subscription for an additional fee,

Babbel, the Berlin-based language-learning platform, today announced that it is now going well beyond its core app-based learning service and is introducing live classes.

Capped at six students, these conversation-driven classes will be taught by certified teachers, using Babbel’s existing methodology. Learners can add live classes to their existing Babbel subscription for an additional fee, starting at $110 for five classes/month, or subscribe to them as a standalone product (though they’ll also get access to the Babbel app as part of their live subscription).

That’s not all, though; Babbel is also introducing language-learning games in its app for the first time, as well as short stories to help learners use their new vocabulary, short snippets of fun facts about various cultures and a new set of videos about different places and languages.

Image Credits: Babbel

This launch follows what was a banner year for Babbel. Besides crossing a milestone at 10 million subscriptions sold, the company also realized $150 million in recognized revenue in 2019, Babbel’s U.S. CEO Julie Hansen told me, and that number is significantly higher this year (though Babbel didn’t disclose any revenue numbers for 2020 yet). She also noted that while the company saw growth across markets, the U.S. saw especially strong growth, with revenue and subscriber numbers up 100%.

Image Credits: Babbel

“In the U.S. […] when we ask people why [they want to learn a language], the ones that say ‘for travel’ are the highest converters normally,” Hansen told me. “So I was in such a panic by mid-March, thinking that our business is going to go to zero. No one’s traveling. And it was just the exact opposite. People found in language learning — as they did in bike riding and sourdough bread baking — a creative outlet, self-improvement or a rewarding investment in themselves.”

As for the live classes, the set of available language combinations is still limited as the company starts to scale the program. For now, English speakers can sign up for Spanish and German classes, while German speakers can get lessons in English and Spanish. The plan is to add additional language pairs over the course of the year.

The overall goal for Babbel, Hansen noted, is to meet the needs of language learners across a wider spectrum, be that videos and podcasts, or these new live lessons. “It’s about embracing a more holistic view of the user’s language-learning experience and meeting their needs at more points along that journey,” Hansen said.

She also noted that providing a live experience is, in many ways, about quality control. “We’ve put a lot of work into teacher recruitment, teacher training, teacher reviews,” she said. “We are giving them the tools to be successful. We’re not just saying: ‘hey, there’s the app, go figure it out.’ There’s materials for every lesson. There’s guidance.”

Currently, Babbel is working with about 100 teachers and, after a quiet beta rollout, the company is now seeing thousands of students in class every week. “The end game for this year should be on a couple hundred teachers and tens of thousands of students in class every week,” Christian Hillemeyer, Babbel’s director of communications, noted.

Image Credits: Babbel

While there are plenty of language-learning apps as live tutoring services, Babbel may be the first service at its scale that aims to combine both. And beyond the live classes, Babbel is leaning into its overall content production beyond the core app features, with more podcasts and the short stories and culture snippets it is now adding to the app and — maybe even more importantly — as free videos and podcasts on YouTube and elsewhere.

In addition to all of the new features, the team also took a look at its existing lessons, and over the course of the last year, its teachers spent a lot of time making the course content more concise and the overall lesson length shorter, based on feedback from its didactics team. The team also introduced a new onboarding flow that includes a placement test so that learners can start using the app at the right level.

News: Commuting platform startup Hip lands $12 million to help companies bring employees back to the office

Nearly a year ago, the spread of COVID-19 ended the daily commute for millions of Americans, an abrupt change that sent the ridesharing industry into a free fall. Hip, which connected commuters with third-party bus and shuttle operators via an app, was just one of the many mobility-as-a-service startups that watched its clientele and revenue

Nearly a year ago, the spread of COVID-19 ended the daily commute for millions of Americans, an abrupt change that sent the ridesharing industry into a free fall.

Hip, which connected commuters with third-party bus and shuttle operators via an app, was just one of the many mobility-as-a-service startups that watched its clientele and revenue dwindle. Instead of cutting costs and waiting out the pandemic and the disruption it delivered, Hip expanded.

Hip added a business-to-business offering to its platform, a move aimed at companies and manufacturers preparing to bring back workers.

“Instead of holding back we actually doubled down and increased our platform,” CEO Amiad Solomon said in a recent interview, adding that the decision was prompted by discussions they had with large corporations that were struggling with how to safely bring employees back to the office.

The bet has paid off, Solomon said. The company, which employs 20 people at offices in New York City and Tel Aviv, has not only landed new customers, it has also raised $12 million. The funding round was led by NFX and Magenta Venture Partners, with participation by AltaIR Capital and former Uber, Booking.com and Google executives. The funding will be to hire more workers and expand its engineering, sales and operations.

Hip works with companies, in any location, to determine their needs. The company developed an internal tool that companies can use to upload thousands employees and their home addresses. That information is then used to help companies determine their needs and control costs.

On the most basic level, the Hip platform connects companies to the bus and shuttle providers. It offers route planning and has a contact-tracing tool to help companies track COVID-19 infections. Companies can also use the platform to set vehicle capacity controls and add customized features within the app, such as health and consent forms. Employees can use the app to book tickets, reserve seats and track their transportation in real time.

Employee shuttles are not new. The difference, Solomon said, is the flexibility that this platform provides.

“It’s not the same route, it’s not the same people and it’s not the same frequency,” Solomon said. We built out the entire infrastructure, both in terms of technology, but also in terms of our distribution. We now support over 200 cities with our partners in the U.S.”

Hip locked in its first corporation in late October and now has a handful of active customers. There are dozens more companies that are ready to use the platform once they decide to bring workers back, Solomon said.

“Now that we’re working on the corporate side, we see how much opportunity there is,” Solomon said. “I think that we’ll move more and more into this direction of providing modern software systems and the connection between that software and the transportation providers — to be that glue that connects corporations and their ground transportation needs to the world of our vetted partners and providers.”

News: Scaleway launches Mac mini cloud instances

Cloud hosting company Scaleway is adding a new type of instances today — Mac minis powered by Apple’s M1 chip. The new instances cost €0.10 per hour, around $0.12 at today’s rate — there’s a minimum commitment of 24 hours. Scaleway is hosting those new computers in its DC4 data center in Paris — it’s a former

Cloud hosting company Scaleway is adding a new type of instances today — Mac minis powered by Apple’s M1 chip. The new instances cost €0.10 per hour, around $0.12 at today’s rate — there’s a minimum commitment of 24 hours.

Scaleway is hosting those new computers in its DC4 data center in Paris — it’s a former underground nuclear fallout shelter. Right now, the Mac minis aren’t available in the company’s other data centers in Amsterdam or Warsaw.

When you boot up a Mac mini from the console, you get an entry-level Mac mini with 8GB of RAM, 256GB of SSD and macOS Big Sur. And of course, it uses Apple’s first Arm-based chip, the M1.

After that, you can connect to the instance using VNC — you’ll see the desktop environment and you’ll be able to use it like a normal Mac. You can also connect to the instance using SSH directly in case you only need a command line interface.

Scaleway isn’t the first company to offer Mac mini instances. Amazon Web Services recently launched its own Mac mini instances, but they rely on Intel i7 CPUs and costs $1.083 per hour — or $26 for 24 hours. The company will likely roll out M1 minis at some point in the future.

There are also several Mac-focused hosting companies out there, such as MacStadium, MacinCloud, MacWeb and Mac Mini Vault. An M1-powered Mac mini with 8GB of RAM and 256GB of storage currently costs $109 or €109 per month on MacStadium — that’s slightly more expensive than Scaleway. If you keep a Mac Mini instance for 30 days on Scaleway, it costs €72 (or $87 at today’s rate).

You can use Mac servers for development purposes, and specifically for continuous integration and delivery. Building an iOS app requires a Mac. You can’t just build the app on an Ubuntu server. So if you want to build your app on a server, you have to rent a Mac.

But you may have different use cases for a Mac server. You might want to use it to test your macOS app on Apple silicon before releasing it. Or you might just want to play around with the M1.

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