Daily Archives: February 16, 2021

News: Zolve raises $15 million for its cross-border neobank aimed at global citizens

Tens of thousands of students and professionals move out of India each year to pursue higher education and for work. Even after spending months in a new country, they struggle to get a credit card from local banks, and end up paying a premium to access a range of other financial services. Banks in the

Tens of thousands of students and professionals move out of India each year to pursue higher education and for work. Even after spending months in a new country, they struggle to get a credit card from local banks, and end up paying a premium to access a range of other financial services.

Banks in the U.S., or in most other countries for that matter, rely on local credit scores to determine the worthiness of potential applicants. Even if an individual had a great credit score in India, for instance, that wouldn’t hold any water for banks in a foreign land.

That was the takeaway Raghunandan G, the founder of ride-hailing firm TaxiForSure (sold to local giant Ola), returned to India with after a trip. After months of research and assembling a team, Raghunandan believes he has a solution.

On Wednesday, he announced Zolve, a neobanking platform for individuals moving from India to the U.S. (or the other way around).

The startup works with banks in the U.S. and India to provide consumers access to financial products seamlessly — without paying any premium or coughing up any security deposit.

In an interview with TechCrunch, Raghunandan said the startup underwrites the risks, which has enabled banks in foreign countries to extend their services to Zolve customers. “Consumers can open an account with us and access all banking services as if they are banking with their national bank,” he said.

As part of the announcement, Raghunandan said two-month-old Zolve has raised $15 million in a seed financing round led by Accel and Lightspeed. Blume Ventures and several high-profile angel investors, including Kunal Shah (founder of Cred), Ashish Gupta (formerly the MD of Helion), Greg Kidd (known for his investments in Twitter and Ripple), Rahul Mehta (managing partner at DST Global) and Rahul Kishore (senior managing director of Coatue Capital), also participated in the round. So did Founder Collective (which has backed Airtable and Uber), in what is its first investment in an Indian startup.

“Individuals with financial identities in multiple geographies need seamless global financial solutions and we believe the team’s strong identification with the problem will enable them to deliver compelling and innovative financial experiences,” said Bejul Somaia, Lightspeed India Partners, in a statement.

Before starting Zolve, Raghunandan founded TaxiForSure, a ride-hailing firm, that he later sold to Ola for $200 million. Image Credits: Zolve

Raghunandan acknowledged that a handful of other startups are also attempting to solve this challenge, but he said other firms are not making use of a consumer’s credit history from their origin nation. “We are the only one who is looking at this problem in a completely different light. We are not trying to solve the problem at the destination country where consumers face the challenges. We are finding the solution in the home country itself, where the consumers already have a reputation and credit history,” he said.

Once a customer has access to a credit card and other financial services in the new nation, they can quickly broaden their local credit history, something that otherwise takes years, he said.

“The global citizen community is largely underserved in terms of access to financial services and we believe that there is a huge market opportunity for Zolve. Raghu has a proven track record as a founder and we are delighted to partner with him again, on his latest venture. The team’s passion and commitment are commendable and we are positive that Zolve will create tremendous value for this community,” said Anand Daniel, partner at Accel, in a statement.

Headquartered in San Francisco and Bangalore, Zolve offers a range of compelling features even for those who don’t plan to visit a foreign land. If you’re in India, for instance, you can use Zolve to buy shares of companies listed at U.S. exchanges. You can also buy bitcoin and other cryptocurrency from exchanges based in the U.S. or Europe, said Raghunandan.

The startup, which has already amassed more than 5,000 customers, has formed revenue-sharing arrangements with its banking partners. Raghunandan said since Zolve currently onboards customers in India and generates much of its revenue from banking partners in the U.S., it’s already operating on a profitable model.

News: Daily Crunch: Axiom Space raises $130M

A space startup connected to the International Space Station raises $130 million, Atlassian releases a new version of Trello and bitcoin briefly passes $50,000. This is your Daily Crunch for February 16, 2021. The big story: Axiom Space raises $130M Founded in 2016, Axiom Space is working with NASA to add privately developed space station

A space startup connected to the International Space Station raises $130 million, Atlassian releases a new version of Trello and bitcoin briefly passes $50,000. This is your Daily Crunch for February 16, 2021.

The big story: Axiom Space raises $130M

Founded in 2016, Axiom Space is working with NASA to add privately developed space station modules to the International Space Station. It’s also the service provider for the first private astronaut launch to the ISS, scheduled for January 2022 using a SpaceX Dragon spacecraft and Falcon 9 rocket.

Eventually, the startup hopes to create its own orbital platforms. And in his story on the funding, Darrell Etherington says Axiom is emerging as “the leading linkage between private human spaceflight and the existing infrastructure and industry.”

The tech giants

Atlassian launches a whole new Trello — Trello is one of the most popular project management tools around, and in many ways it brought digital Kanban boards to the mainstream.

TikTok hit with consumer, child safety and privacy complaints in Europe — TikTok is facing a fresh round of regulatory complaints in Europe.

Reddit’s transparency report shows a big spam problem and relatively few government requests — Volume-wise, the largest problem by far is spam.

Startups, funding and venture capital

01 Advisors, the venture firm of Dick Costolo and Adam Bain, has closed fund two with $325M — Costolo and Bain previously served as Twitter’s CEO and its chief operating officer, respectively.

Shared scooter startup Revel adds electric bike subscriptions to its business — Revel will start offering monthly electric bike subscriptions in New York.

Tencent backs digital rights startup Pex in $57M round — The startup describes its Attribution Engine as the “licensing infrastructure for the Internet.”

Advice and analysis from Extra Crunch

Inside Rover and MoneyLion’s SPAC-led public debuts — Looking at the financial health of two companies that we’ve heard about for ages and never got to see inside of.

Four strategies for deep tech startups recruiting top growth marketers — How do deep tech companies connect and cultivate strong relationships with talented nontechnical growth people outside of their industry?

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Everything else

Bitcoin briefly breaks the $50K barrier as Coinbase’s direct listing looms — The hodl-crew are having quite the moment.

Imagine a better future for social media at TechCrunch Sessions: Justice — We’ll discuss how much responsibility social networks have in the rise of toxic culture, deadly conspiracies and organized hate online.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.

News: Justice Through Code is a free coding program for those impacted by the criminal justice system

People who have spent time in jail or prison often face barriers to accessing stable jobs, housing and financial services. These types of barriers are a key driver of recidivism for the more than 600,000 people who are released from prison each year. Between 2005 and 2014, an estimated 68% of people released in 2005

People who have spent time in jail or prison often face barriers to accessing stable jobs, housing and financial services. These types of barriers are a key driver of recidivism for the more than 600,000 people who are released from prison each year. Between 2005 and 2014, an estimated 68% of people released in 2005 were arrested again within three years. Within nine years, 83% of those released in 2005 were rearrested, according to the U.S. Department of Justice’s Bureau of Justice Statistics.

Justice Through Code, a semester-long coding and interpersonal skills intensive that takes place at Columbia University, aims to provide alternative paths for people once they reenter society.

Throughout the semester, students learn the fundamentals of Python and other computer science basics. They also receive career coaching, public speaking training, and learn negotiation skills and how to write a resume. Once students complete the program, Justice Through Code, which held its first cohort last year with just over 30 students, puts them in touch with its partners for paid internships and jobs.

Of the students in the first cohort who were interested in finding jobs or internships after the program, more than 80% of them were placed in relevant roles within six months, Justice Through Code founder Aedan Macdonald told TechCrunch. Antwan (pictured above) is one of the graduates who secured an internship after the program. Antwan has been interning full time at Columbia in the school’s IT department since December.

“It was just amazing that within one year of me coming across that flyer [for Justice Through Code] on Facebook, I’m actually working an internship at Columbia,” Antwan told TechCrunch. “And it’s just been tremendous. I mean, it’s been nonstop learning every single day.”

Before that, Antwan spent time at Emergent Works.

“It really gave me my first opportunity of using the theory that I learned in the program in a work setting,” Antwan said.

Justice Through Code works with a handful of tech partners to support its program and its students. Amazon Web Services, for example, provides laptops to students who need them while technologists from Google, Slack and Coursera speak to students on their experiences in tech.

AWS has yet to hire folks from the program but an AWS spokesperson says the company is excited to present opportunities to graduates.

“It’s definitely our intention to hire individuals from this program,” the spokesperson told TechCrunch.

Justice Through Code is now accepting applications for its third cohort, which Macdonald says he hopes will have a class size of up to 60 people. While Justice Through Code does not require applicants to have any prior coding experience, the program does want participants to be comfortable using computers. The application process also seeks to determine how well someone may be equipped to deal with the frustrations that come with learning how to code.

“So much of learning how to code is being in a kind of state where you don’t know everything,” Macdonald said. “And it can be highly frustrating. And so I think seeing how the process of how people work through problems [is beneficial]. We do a couple logic problems in the interview, and it’s really not a matter of does somebody have the answer to this, but we actually have questions in pairs. So if somebody struggles on one question, we’ll go through in detail how to solve that and then see what their process is of applying that same principle of logic to the subsequent question that utilizes the same principle. So … how people are responding in a learning environment, as well as kind of curiosity about the the industry and just a real drive to succeed if they’re selected to participate in the program.”

Justice Through Code is not the only program that serves folks impacted by the criminal justice system. The Last Mile teaches folks business and coding skills while incarcerated, and similarly has partnerships in place with tech companies to help returned citizens find jobs.

Macdonald, who himself spent time in prison, says he hopes Justice Through Code can help to shift “the negative stereotypes of the formerly incarcerated as not having any future beyond a minimum wage job.”

News: Reddit’s transparency report shows a big spam problem and relatively few government requests

Reddit has published its transparency report for 2020, showing various numbers relating to removed content, government requests and other administrative actions. The largest problem by far — in terms of volume, anyway — is spam, which made up nearly all content taken down. Legal requests for content takedown and user information were far fewer, but

Reddit has published its transparency report for 2020, showing various numbers relating to removed content, government requests and other administrative actions. The largest problem by far — in terms of volume, anyway — is spam, which made up nearly all content taken down. Legal requests for content takedown and user information were far fewer, but not trivial, in number.

The full report is quite readable, but a bit long; the main points to understand are summarized below.

Of nearly 3.4 billion pieces of content created on Reddit (which is to say posts, comments, hosted images, etc.), 233 million were removed. These numbers are both up by 20%-30% from 2019. Of those 233 million, 131 million were “proactive” removals by the AutoMod system and 13.6 million were removed after user reports by subreddit moderators.

The remaining 85 million were taken down by Reddit admins; 99.76% of these were spam or “content manipulation” like brigading and astroturfing, with around 50,000 each of harassment, hate and sexualization of minors, smaller amounts of violent speech, doxing and so on.

Chart showing that content removal on reddit was largely spam.

Image Credits: Reddit

82,858 subreddits were removed, nearly four times more than 2019. The majority of these were for lack of moderation, followed by hate, harassment and ban evasion (e.g., r/bannedsub starts r/bannedsub2).

When it came to removing comments, hate, violence and harassment were much more prevalent. And 92% of private messages removed (of about 25,000 total) were for harassment.

Outside of spam and content manipulation, hate speech resulted in far more bans than any other infraction; more accounts were permanently banned for hate in 2020 than for all causes combined in 2019. (But far fewer for content violations than for spam and ban evasion.)

Government requests to remove content were relatively few. Overall Reddit received a couple hundred requests covering about 5,000 pieces of content or subreddits. For example, 753 subreddits had their access restricted to Pakistani users due to anti-obscenity laws there.

Requests from individuals or companies to remove things numbered in the hundreds, and copyright takedown notices asked for about half a million pieces of content to be removed (375,774 were), more than twice 2019’s. Only a handful of DMCA counter-notices were received.

Law enforcement came to Reddit 611 times for user information, up 50% from last year, and the company granted 424 of those requests. These are mostly subpoenas, court orders and search warrants. Since Reddit isn’t really a social network and accounts can be essentially anonymous or throwaway, it’s hard to say what level of disclosure this actually represents. Emergency disclosure requests numbered about 300 and were mostly complied with — these are supposedly life-or-death situations in which a Reddit account is concerned.

Lastly Reddit received somewhere between 0 and 249 secret requests for data, targeting somewhere between 0 and 249 users, same as last year. Sadly, federal law prohibits them from saying any more than this regarding FISA orders and National Security Letters.

Overall the picture painted of Reddit in 2020 is of a growing community plagued by spam and inauthentic activity, plus a significant and growing contingent of hate, harassment and other prohibited content (though last year was surely an exceptional one for this). Lacking much fundamental access to or use of personally identifiable data, Reddit isn’t much of a target for three-letter agencies and law enforcement. And with “free speech”-focused alternatives to Reddit and other platforms popping up, it’s likely that the hate and harassment that were deplatformed will roost elsewhere in 2021.

News: Imagine a better future for social media at TechCrunch Sessions: Justice

Toxic culture, deadly conspiracies and organized hate have exploded online in recent years. We’ll discuss how much responsibility social networks have in the rise of these phenomena and how to build healthy online communities that make society better, not worse at TechCrunch Sessions: Justice on March 3. Join us for a wide-ranging discussion with Rashad Robinson,

Toxic culture, deadly conspiracies and organized hate have exploded online in recent years. We’ll discuss how much responsibility social networks have in the rise of these phenomena and how to build healthy online communities that make society better, not worse at TechCrunch Sessions: Justice on March 3.

Join us for a wide-ranging discussion with Rashad Robinson, Jesse Lehrich and Naj Austin that explores what needs to change to make social networks more just, healthy environments rather than dangerous echo chambers that amplify society’s ills.

Naj Austin is the founder and CEO of Somewhere Good and Ethel’s Club. She has spent her career building digital and physical products that make the world a more intersectional and equitable space. She was named one of Inc. magazine’s 100 Female Founders transforming America, a HuffPost Culture Shifter of 2020 and Time Out New York’s 2020 list of women making NYC better.

Jesse Lehrich is a co-founder of Accountable Tech. He has a decade of experience in political communications and issue advocacy, including serving as the foreign policy spokesman for Hillary Clinton’s 2016 presidential campaign, where he was part of the team managing the response to Russia’s information warfare operation.

Rashad Robinson is the president of Color Of Change, a leading racial justice organization driven by more than 7.2 million members who are building power for Black communities. Color Of Change uses innovative strategies to bring about systemic change in the industries that affect Black people’s lives: Silicon Valley, Wall Street, Hollywood, Washington, corporate board rooms, local prosecutor offices, state capitol buildings and city halls around the country.

Under Rashad’s leadership, Color Of Change designs and implements winning strategies for racial justice, among them: forcing corporations to stop supporting Trump initiatives and white nationalists; framing net neutrality as a civil rights issue; holding local prosecutors accountable to end mass incarceration, police violence and financial exploitation across the justice system; forcing over 100 corporations to abandon ALEC, the secretive right-wing policy shop; changing representations of race and racism in Hollywood; moving Airbnb, Google and Facebook to implement anti-racist initiatives; and forcing Bill O’Reilly off the air.

Be sure to join us for this conversation and much more at TechCrunch Sessions: Justice on March 3.

News: Reimagining the path forward for the formerly incarcerated at TechCrunch Sessions: Justice

Reentering society after having been incarcerated by the criminal justice system can be daunting. Advances in technology and the continued, unchecked march of capitalism place obstacles in paths that can generally be difficult to overcome. Fortunately for these returning citizens there are a variety of programs and resources designed to help get them up to

Reentering society after having been incarcerated by the criminal justice system can be daunting. Advances in technology and the continued, unchecked march of capitalism place obstacles in paths that can generally be difficult to overcome.

Fortunately for these returning citizens there are a variety of programs and resources designed to help get them up to speed. One such organization, The Last Mile, aims to help incarcerated folks learn skills so that they have a shot to get jobs after they reenter society. Some companies, like Slack, have committed to hiring returned citizens.

At TechCrunch Sessions: Justice on March 3, we’ll examine the importance of opportunities for returning citizens upon release from incarceration with a panel of people working in this important transition space. Joining us for the virtual discussion will be Aly Tamboura, strategic advisor at the newly formed Justice Accelerator Fund; Jason Jones, remote instruction manager for The Last Mile; and Deepti Rohatgi, head of Slack for Good and Public Affairs.

Aly Tamboura graduated from The Last Mile program while at San Quentin. Until recently, Tamboura was a manager in the Criminal Justice Reform Program at the Chan Zuckerberg Initiative, where he helped to guide the organization toward one of its stated goals, to reform the American criminal justice system. Just last week, the Justice Accelerator Fund announced that Tamboura joined the grant-making organization as its first strategic advisor. Tamboura will work alongside Founder and Executive Director Ana Zamora to “operationalize the fund and launch its first grant-making strategy later this year.”

Jason Jones also graduated from The Last Mile in 2018. Upon his release from San Quentin, he joined the organization as its remote instruction manager. He is a web developer and volunteers at West Oakland’s McClymonds High School teaching coding.

Slack decided to build its own take on programs like The Last Mile with Next Chapter, which helps train up formerly incarcerated individuals for jobs in tech and has hired a few itself. Deepti Rohatgi leads Slack for Good, which developed the program, though other companies have signed on to give it a try.

Join us on March 3 at TC Sessions: Justice to hear from Tamboura, Jones and Rohatgi about how the ability to start from a place of strength can help set folks up for success, as well as what the tech industry can do to help foster this environment. You can get your $5 ticket here.

News: Krisp nearly triples fundraise with $9M expansion after blockbuster 2020

Krisp, a startup that uses machine learning to remove background noise from audio in real time, has raised $9M as an extension of its $5M A round announced last summer. The extra money followed big traction in 2020 for the Armenian company, which grew its customers and revenue by more than an order of magnitude.

Krisp, a startup that uses machine learning to remove background noise from audio in real time, has raised $9M as an extension of its $5M A round announced last summer. The extra money followed big traction in 2020 for the Armenian company, which grew its customers and revenue by more than an order of magnitude.

TechCrunch first covered Krisp when it was just emerging from UC Berkeley’s Skydeck accelerator, and co-founder Davit Baghdasaryan was relatively freshly out of his previous role at Twilio. The company’s pitch when I chatted with them in the shared office back then was simple and remains the core of what they offer: isolation of the human voice from any background noise (including other voices) so that audio contains only the former.

It probably comes as no surprise, then, that the company appears to have benefited immensely from the shift to virtual meetings and other trends accelerated by the pandemic. To be specific, Baghdasaryan told me that 2020 brought the company a 20x increase in active users, a 23x increase in enterprise accounts and 13x improvement of annual recurring revenue.

The rise in virtual meetings — often in noisy places like, you know, homes — has led to significant uptake across multiple industries. Krisp now has more than 1,200 enterprise customers, Baghdasaryan said: banks, HR platforms, law firms, call centers — anyone who benefits from having a clear voice on the line (“I guess any company qualifies,” he added). Enterprise-oriented controls like provisioning and central administration have been added to make it easier to integrate.

Illustration of six people using a video chat app.

Image Credits: Krisp

B2B revenue recently eclipsed B2C; the latter was likely popularized by Krisp’s inclusion as an option in popular gaming (and increasingly beyond) chat app Discord, though of course users of a free app being given a bonus product for free aren’t always big converters to “pro” tiers of a product.

But the company hasn’t been standing still, either. While it began with a simple feature set (turning background noise on and off, basically) Krisp has made many upgrades to both its product and infrastructure.

Noise cancellation for high-fidelity voice channels makes the software useful for podcasters and streamers, and acoustic correction (removing room echos) simplifies those setups quite a bit as well. Considering the amount of people doing this and the fact that they’re often willing to pay, this could be a significant source of income.

The company plans to add cross-service call recording and analysis; since it sits between the system’s sound drivers and the application, Krisp can easily save the audio and other useful metadata (How often did person A talk versus person B? What office locations are noisiest?). And the addition of voice cancellation — other people’s voices, that is — could be a huge benefit for people who work, or anticipate returning to work, in crowded offices and call centers.

Part of Krisp’s allure is the ability to run locally and securely on many platforms with very low overhead. But companies with machine learning-based products can stagnate quickly if they don’t improve their infrastructure or build more efficient training flows — Lengoo, for instance, is taking on giants in the translation industry with better training as more or less its main advantage.

Krisp has been optimizing and reoptimizing its algorithms to run efficiently on both Intel and ARM architectures, and decided to roll out its own servers for training its models instead of renting from the usual suspects.

“AWS, Azure and Google Cloud turned out to be too expensive,” Baghdasaryan said. “We have invested in building a data center with Nvidia’s latest A100s in them. This will make our experimentation faster, which is crucial for ML companies.”

Baghdasaryan was also emphatic in his satisfaction with the team in Armenia, where he and his co-founder Arto Minasyan are from, and where the company has focused its hiring, including the 25-strong research team. “By the end of 2021 it will be a 45-member team, all in Armenia,” he said. “We are super happy with the math, physics and engineering talent pool there.”

The funding amounts to $14 million if you combine the two disparate parts of the A round, the latter of which was agreed to just three months after the first. That’s a lot of money, of course, but may seem relatively modest for a company with a thousand enterprise customers and revenue growing by more than 2,000% year over year.

Baghdasaryan said they just weren’t ready to take on a whole B round, with all that involves. They do plan a new fundraise later this year when they’ve reached $15 million ARR, a goal that seems perfectly reasonable given their current charts.

Of course startups with this kind of growth tend to get snapped up by larger concerns, but despite a few offers Baghdasaryan says he’s in it for the long haul — and a multibillion dollar market.

The rush to embrace the new virtual work economy may have spurred Krisp’s growth spurt, but it’s clear that neither the company nor the environment that let it thrive are going anywhere.

News: Notable Health seeks to improve COVID-19 vaccine administration through intelligent automation

Efficient and cost-effective vaccine distribution remains one of the biggest challenges of 2021, so it’s no surprise that startup Notable Health wants to use their automation platform to help. Initially started to address the nearly $250 billion annual administrative costs in healthcare, Notable Health launched in 2017 to use automation to replace time-consuming and repetitive

Efficient and cost-effective vaccine distribution remains one of the biggest challenges of 2021, so it’s no surprise that startup Notable Health wants to use their automation platform to help. Initially started to address the nearly $250 billion annual administrative costs in healthcare, Notable Health launched in 2017 to use automation to replace time-consuming and repetitive simple tasks in health industry admin. In early January of this year, they announced plans to use that technology as a way to help manage vaccine distribution.

“As a physician, I saw firsthand that with any patient encounter, there are 90 steps or touch points that need to occur,” said Notable Health Medical Director Muthu Alagappan in an interview. “It’s our hypothesis that the vast majority of those points can be automated.”

Notable Health’s core technology is a platform that uses robotic process automation (RPA), natural language processing (NLP) and machine learning to find eligible patients for the COVID-19 vaccine. Combined with data provided by hospital systems’ electronic health records, the platform helps those qualified to receive the vaccine set up appointments and guides them to other relevant educational resources.

“By leveraging intelligent automation to identify, outreach, educate and triage patients, health systems can develop efficient and equitable vaccine distribution workflows,” said Notable Health strategic advisor and Biden Transition COVID-19 Advisory Board Member Dr. Ezekiel Emanuel, in a press release.

Making vaccine appointments has been especially difficult for older Americans, many of whom have reportedly struggled with navigating scheduling websites. Alagappan sees that as a design problem. “Technology often gets a bad reputation, because it’s hampered by the many bad technology experiences that are out there,” he said.

Instead, he thinks Notable Health has kept the user in mind through a more simplified approach, asking users only for basic and easy-to-remember information through a text message link. “It’s that emphasis on user-centric design that I think has allowed us to still have really good engagement rates even with older populations,” he said.

While the startup’s platform will likely help hospitals and health systems develop a more efficient approach to vaccinations, its use of RPA and NLP holds promise for future optimization in healthcare. Leaders of similar technology in other industries have already gone on to have multibillion dollar valuations and continue to attract investors’ interest.

Artificial intelligence is expected to grow in healthcare over the next several years, but Alagappan argues that combining that with other, more readily available intelligent technologies is also an important step toward improved care. “When we say intelligent automation, we’re really referring to the marriage of two concepts: artificial intelligence — which is knowing what to do — and robotic process automation — which is knowing how to do it,” he said. That dual approach is what he says allows Notable Health to bypass administrative bottlenecks in healthcare, instructing bots to carry out those tasks in an efficient and adaptable way.

So far, Notable Health has worked with several hospital systems across multiple states in using their platform for vaccine distribution and scheduling, and are now using the platform to reach out to tens of thousands of patients per day.

News: We’re talking startup sales with Zoom CRO Ryan Azus at TechCrunch Early Stage

TechCrunch is excited to announce that Zoom chief revenue officer (CRO) Ryan Azus is joining us at TechCrunch Early Stage on April 1. Azus has worked at Cisco, RingCentral and most recently Zoom. In his previous roles he held a number of sales titles, including his final role at RingCentral where he was its executive

TechCrunch is excited to announce that Zoom chief revenue officer (CRO) Ryan Azus is joining us at TechCrunch Early Stage on April 1.

Azus has worked at Cisco, RingCentral and most recently Zoom. In his previous roles he held a number of sales titles, including his final role at RingCentral where he was its executive vice president of global sales and services.

Zoom needs little introduction, having crossed over from enterprise software success story to consumer phenomenon during the COVID-19 pandemic, during which time companies, groups, individuals and families leaned on the video chat provider to stay in touch.

Azus has been at the helm of Zoom’s money engine since mid-2019, which means that he has sat atop it during one of the most impressive periods of sales growth at any software company — ever.

So we’re glad that he’ll be at TC Early Stage this year, where we’ll pepper him with questions. Bring your own, of course, as we’ll be reserving around half our time for audience Q&A.

But the TechCrunch crew has a plethora of things we want to chat about too, including the importance of bottom-up sales during the pandemic, especially in contrast to the more traditional sales bullpen model that many startups have historically used; how to balance self-service sales and human-powered sales at a tech company that presents both options to customers, and their relative strength in 2021; changes to sales incentive metrics at Zoom over time from which startups might be able to learn; and how to maintain order and culture in a quickly scaling, remote sales organization.

We’re also curious how Zoom managed to adapt to the pandemic itself, like how long it took the company to reach full-strength from a sales perspective as it moved to remote work and customers that were also out of the office. The simple answer is that his company simply used more of its own product, but there’s more to the story that we want to hear.

Often at TechCrunch events we round up a cadre of executives from well-known technology companies and then hammer them for news. Early Stage is a bit different, focusing instead on extracting knowledge, tips and what-pitfalls-to-avoid from tech folks interested in helping startups do more, more quickly.

Azus won’t be coming alone. Bucky Moore from Kleiner will be in the house, along with Neal Sales-Griffin (a managing director at Techstars) and Eghosa Omoigui (a managing general partner at EchoVC Partners). The list goes on, as you can see here. (We’re also having a big pitch-off, so make sure to come to both days of the event.)

TC Early Stage continues TechCrunch’s recent spate of virtual events, so no matter where you are, you can tune in and learn. Register today to take advantage of early-bird pricing, don’t forget to bring your best questions, and we’ll see you in early April!

News: Inside Rover and MoneyLion’s SPAC-led public debuts

If we are not careful, every entry of this column could consist of SPAC news.

If we are not careful, every entry of this column could consist of SPAC news.

Special purpose acquisition companies, or blank-check companies, whatever you prefer to call them, are enormous business today. But they aren’t the only thing going on, and we’ll get to other things shortly. Consider this an apology for having written about SPACs twice in two days.

Yesterday, we considered the rise of the VC-led SPAC and whether venture capital groups that offer seed-through-SPAC money will wind up with advantage in the market over firms that specialize on any particular startup stage. Sticking to the blank-check theme, this morning we’re looking into two SPAC-led deals, namely those involving Rover and MoneyLion.


The Exchange explores startups, markets and money. Read it every morning on Extra Crunch, or get The Exchange newsletter every Saturday.


We’re doubling up to prevent more SPAC-related posts. And we’ve selected Rover because Chewy, another pet-themed entity, is an already-public company. As both were venture-backed, we may be able to contrast their trading performance post-debut. Sadly, Chewy is focused on pet e-commerce while Rover is more centered around pet services, but they may prove close enough for some loose comparisons.

And why chat about MoneyLion? Because it’s a heavily venture-backed fintech startup, one that TechCrunch has covered extensively. If its SPAC-assisted vault into the public markets goes well, it could smooth the same path forward for myriad other yet-private fintechs sitting atop a mountain of raised capital.

So this is a SPAC post, but as we’ll largely be looking at the financial health of two companies that we’ve heard about for ages and never got to see inside of, I hope you join me all the same.

We’re starting with the Rover investor presentation, before zipping over to MoneyLion’s own.

Rover

Rover is merging with Nebula Caravel Acquisition Corp., which is affiliated with True Wind Capital. The deal gives Rover an anticipated market cap of around $1.6 billion, with around $300 million in cash on its books.

So, how attractive is this new unicorn? You can find its investor deck here, if you want to read along as we peek.

First up, the company stresses rising use of digital services in the last year thanks to the pandemic and the fact that pet ownership is growing. Both of which are true. We’ve seen the accelerating digital transformation for both companies and consumers. And if you’ve tried to adopt a pet lately, you’ve seen how few are left waiting for forever homes.

With those things behind it, you might be wondering why Rover is pursuing a SPAC-led debut as well. If its market is hot and it has previously raised venture capital, why not just go public via an IPO? Because 2020 was tough on the company.

Image Credits: Rover

Revenue dipped from $95 million in 2019 to just $48 million last year. Bookings fell from 4.2 million to 2.4 million over the same time frame, leading to gross booking value falling from $436 million in 2019 to $233 million in 2020. Why? Because everyone was stuck at home. With their pets. A situation that limited demand for Rover-delivered pet services.

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