Monthly Archives: January 2021

News: Stilt, a financial services provider for immigrants, raises $100 million debt facility from Silicon Valley Bank

Stilt, a provider of financial services for immigrants in the United States, announced today it has raised a $100 million warehouse facility from Silicon Valley Bank for lending to its customers. This brings Stilt’s total debt facilities so far to $225 million, and will enable it to reach more than $350 million in annualized loan

Stilt founders Priyank Singh and Rohit Mittal

Stilt founders Priyank Singh and Rohit Mittal

Stilt, a provider of financial services for immigrants in the United States, announced today it has raised a $100 million warehouse facility from Silicon Valley Bank for lending to its customers. This brings Stilt’s total debt facilities so far to $225 million, and will enable it to reach more than $350 million in annualized loan volume. The company also announced the public launch of its no-fee checking accounts, which have been in private beta since September.

A Y Combinator alum, Stilt was founded five years ago by Rohit Mittal and Priyank Singh. Both dealt with the challenges of accessing financial services as immigrants and wanted to created a company to serve other people without Social Security numbers or credit histories.

For applicants without traditional credit reports, Stilt’s loan application process considers their personal information, including bank transactions, education, employment and visa status, and also uses proprietary machine-learning algorithms that draws on demographic data from a wide range of financial and non-financial sources.

TechCrunch last covered Stilt when it announced a $7.5 million seed round in May 2020.  During the pandemic, demand for loans increased for a wide range of reasons. Some customers sought new loans because their working hours got cut. Other borrowers’ own jobs weren’t impacted, but they needed to transfer money to family members in other countries who had lost income. Several used loans to pay for additional visa processing and many customers turned to Stilt because other financial providers shut down or reduced their loan programs over concerns about repayment.

Despite the economic challenges caused by the COVID-19 pandemic, Stilt’s loan performance has remained steady. Many of Stilt’s customers are using their loans to build a credit history in the United States and even borrowers who lost income because of the pandemic continued making payments on time (Stilt also created temporary programs, including waiving interest for a few months, to help those who were struggling financially).

Mittal said immigrants are also in general more creditworthy, because many moved to the United States to pursue educational or career opportunities. The difficulty of securing visas means “all immigrants move to the U.S. after jumping through a lot of hoops,” said Mittal. He added that “it isn’t just people coming from other countries. We also see it in DACA applicants. They tend to be the best risk-adjusted return customers. These are people who are going to school, they are working, they have seen their families work, they are helping their parents, they are doing all these things, and they understand the value of money, so they end up being a lot more financially responsible.”

Stilt's money transfer feature

Stilt’s money transfer feature

Stilt’s new checking accounts, powered by Evolve Bank and Trust, are also designed for immigrants, with features like spot-rate remittance to about 50 countries. Users can also apply for credit lines and pre-approved loans through their accounts. Since opening to existing customers in September, the number of active checking accounts is growing 50% month over month, with many using it for direct deposits of their salaries.

The new debt facility from Silicon Valley Bank means Stilt will be able to provide larger loan volumes and better interest rates, said Mittal. Stilt’s average interest rate is about 12% to 14%, compared to the 30% to 100% charged by other programs, like payday loans, that people without Social Security numbers or credit reports often use.

News: Check out the amazing speakers joining us on Extra Crunch Live in February

Last year, we hit you with 44(!) episodes of Extra Crunch Live, a series that gives startups and founders direct insights from the experts who know best. We’re making Extra Crunch Live even better in 2021: we’ll take a look at funding deals through the eyes of the founders and investors who made them happen,

Last year, we hit you with 44(!) episodes of Extra Crunch Live, a series that gives startups and founders direct insights from the experts who know best. We’re making Extra Crunch Live even better in 2021: we’ll take a look at funding deals through the eyes of the founders and investors who made them happen, and those same tech leaders will go through your pitch decks and give feedback and advice. Every single Wednesday at 12pm PT/3pm ET!

Today, I’m thrilled to announce the February slate for Extra Crunch Live.


Gaurav Gupta (Lightspeed Venture Partners) + Raj Dutt (Grafana Labs)

February 3, 12pm PT/3pm ET

Grafana Labs, the open-source platform for monitoring, visualization and metric analytics, has raised more than $75 million since its 2014 inception. Lightspeed’s Raj Dutt has partnered with the company throughout its journey, leading Grafana’s Series A and B. Hear from Gupta and Grafana cofounder Raj Dutt about how that Series A deal came together, and take a look at the startup’s original Series A pitch deck on the next episode of Extra Crunch Live. And don’t forget! Gupta and Dutt will be giving live feedback to Extra Crunch members who have submitted their own pitch decks.


Aydin Senkut (Felicis Ventures) + Kevin Busque (Guideline)

February 10, 12pm PT/3pm ET

In 2014, Guideline stepped into the ring with giants, launching an all-inclusive 401k platform for fast-growing businesses. Since, it’s raised nearly $140 million in funding, including a $15 million Series B round led by Felicis Ventures. Hear the behind-the-scenes story of how Guideline CEO Kevin Busque and Felicis partner Aydin Senkut came together for that deal, with a walk through the pitch deck that started it all, and get the founder/investor duo’s live feedback on your own pitch deck.


Steve Loughlin (Accel) + Jason Boehmig (Ironclad)

February 17, 12pm PT/3pm ET

Steve Loughlin views the techworld through a prismatic lens. He’s been a founder, he’s been through an acquisition, and now he invests as a partner at Accel. One such investment includes Ironclad, a contract management platform that recently raised a $100 million Series D and is valued at nearly $1 billion. Hear CEO Jason Boehmig and Loughlin talk through their original Series A deal and get live feedback on your own pitch deck from the founder/investor duo.


Matt Harris (Bain Capital) + Isaac Oats (Justworks)

February 24, 12pm PT/3pm ET

Justworks’ back-office software has garnered the attention of many investors. The company has raised $143 million from firms including FirstMark Capital, Union Square Ventures, Thrive, Redpoint, and Bain Capital. Hear from Justworks founder and CEO Isaac Oats and Bain Capital Partner Matt Harris as they describe how their partnership began and get their live feedback on your own pitch deck.

Extra Crunch Live is for EC members only. If you’re not already signed up, get on it right here. Registration info for each of these episodes is below. See you soon!

News: How 2 startups scaled to $50M ARR and beyond

Today, we’re discussing OwnBackup and Assembly, two middle-late startups that are entering unicorn territory.

The current list of venture-backed private companies we expect to go public — and the number of companies that might say yes to a SPAC-led debut — underscore just how many large startups there are in the market.

After years of rising venture capital investment and a wave of huge rounds, many startups and unicorns could leave the private markets this year or the next.

Last year, The Exchange wrote about former startups that had scaled to around the $100 million annual recurring revenue (ARR) mark, or had revenues that were roughly equivalent if they didn’t sell software. But that wound up being a bit less interesting than we’d hoped, as companies that have reached that scale tend to be fully baked by the time we got them on the phone.

So, we’re shooting for the $50 million ARR range this year. Our goal is to see what we can ferret out from companies that are moving from the middle-late startup years and into the unicorn realm.


The Exchange explores startups, markets and money. Read it every morning on Extra Crunch, or get The Exchange newsletter every Saturday.


What broke during the last year? Which teams have they doubled down on? How has hiring gone? We have questions. And, happily, companies have raised their hand. Today, we’re talking about OwnBackup and Assembly. Next week, it’s SimpleNexus and Kaseya. And we have Picsart on deck as a company somewhat in between our two target revenue bands.

But before we start, a final note. The following bits of journalism are more exploratory than hard-hitting. But as private companies tend to share nothing other than the occasional press release strained of personality and flavor, I’m working to bring more raw data points and observations to you even if they do not constitute the grittiest reporting you’ve ever read.

Let’s get into our first two $50 million (or around there) ARR companies.

OwnBackup

OwnBackup is a company you might have heard of as it raised a $50 million round last July, an event TechCrunch covered. The company reached out regarding our $50 million ARR series by noting that its growth had accelerated since that round, so we decided to find out more.

The Exchange spoke with CEO Sam Gutman and CMO Jamie Grenney about OwnBackup’s recent growth.

According to the execs, OwnBackup is around $50 million ARR today. The company, as its name hints, provides cloud backup services to other companies. And it’s built atop the Salesforce platform, a service had a good 2020 when nCino, another company that leverages the service, went public to great effect. (That debut led to TechCrunch reporting on the trend of building atop someone else’s software to IPO scale.)

And OwnBackup has lots of room to grow inside of its current platform home. It thinks it has around 2% penetration of the Salesforce ecosystem, meaning that its current 100% yearly growth pace can continue for quite some time without a material change in strategy.

Asked if OwnBackup was worried about platform risk, Gutman and Grenney said they weren’t. Not only is Salesforce Ventures an investor, the execs noted, but the Salesforce platform is a huge SaaS ecosystem; it’s not something that could be switched off like a Google web product and consigned to the ash heap of the Internet.

News: Charlie launches a mobile app that ‘gamifies’ getting out of debt

Charlie, a personal finance app that began as a chatbot, is relaunching today with a revamped experience focused on the larger goal of helping everyday Americans get out of debt. To do so, Charlie presents users with a full picture of their current debt and how long it will take them to pay it off.

Charlie, a personal finance app that began as a chatbot, is relaunching today with a revamped experience focused on the larger goal of helping everyday Americans get out of debt. To do so, Charlie presents users with a full picture of their current debt and how long it will take them to pay it off. Users then connect their bank account to Charlie for personalized assistance in reducing their bills. It also “gamifies” saving money to make the process of setting money aside for paying down debt more fun.

According to Charlie CEO Ilian Georgiev, the idea to turn saving into more of game arose from his prior experience in the mobile gaming industry. At a company called Pocket Gems, he helped scale apps that generated millions of dollars in revenue growth from across millions of users.

Image Credits: Charlie; CEO and co-founder Ilian Georgiev

“A really well-designed mobile game gets people to obsessively manage a virtual economy,” he explains. “And what I was curious about was how do we get people to do better in the real-world economy by using the same kind of tools?”

To help on that front, Charlie’s team includes people with backgrounds in not only computer science and engineering, but also in psychology. Using similar psychological tricks as found in gaming — rules, progress bars and reward mechanisms — the app helps nudge its users towards saving.

The original version of the Charlie app, launched in 2016, worked a little differently, however. It would analyze transaction data to look for areas where the user could improve their finances. It also worked over texting and through Facebook Messenger — platforms Charlie adopted with the idea that users needed a simpler way to connect with their finances.

“But the thing that we kept hearing over and over again, both qualitatively and quantitatively, is that the biggest concern that our users had is ‘how do I get out of debt? So then we said, instead of casting this really wide net…let’s laser focus on this one particular problem,” says Georgiev.

Today, the chatbot still lives on as a feature inside the new Charlie app, but it’s not the core experience.

Image Credits: Charlie

Instead, users begin by providing the app with information about their debt. Georgiev stresses that many Americans often know their debt down to the penny — whether that’s how much they have left on student loans, how much left on their car, how much credit card debt they have, and so on.

The app then calculates how long it would take to pay off this debt if you only made minimum payments. This number helps shock people into action, as they’ll often discover they’re going to be in debt for another 40 or 50 years.

“For most users, that’s an epiphany because they’ve never seen these numbers before, and the math required — even if you do it in Excel — the math required to figure that out is beyond most people,” Georgiev says.

The app then encourages users to learn how they can reduce the time it would take them to get out of debt by paying more than the minimums. By clicking a button, they can visualize the what happens if you pay, for example, $20 or $50 more per month.

The final step is to help users find that extra cash. In part, this may come from savings the app locates on users’ behalf. But it also comes from the money-saving “game.”

Charlie helps users create autosave rules which, when applied, auto-transfer money from the user’s connected bank account to Charlie’s digital wallet (an account held at partner bank, Evolve). These can be fun rules or even sort of ridiculous ones. For example, you could create “Guilty Pleasures” rules where Charlie will put away 10% every time you eat McDonalds, or it could save $1 for you every time a contestant on “The Bachelor” says they’re “here for the right reasons.”

Image Credits: Charlie

As those rules apply, money is saved and a little progress bar fills. The app rewards you with rainbow confetti as you achieve, also similar to some mobile gaming experiences.

At the end of the month, the user can take that saved money to make a larger payment towards their debt. Currently, Charlie doesn’t manage the bill pay aspects itself — which is a limitation. You have to transfer the funds back to your bank. But a bill pay feature is due to arrive in a couple’ months time, we’re told.

Later this year, Charlie plans to offer debt refinancing services to users. In this case, the team believes they can give the users lower interest rates because Charlie users will have proven, through their use of the app, that they’re lower risk.

Further down the road, Charlie aims to move more into neobank territory by issuing a debit card to users that works with users’ Charlie account. To differentiate from the growing number of neobanks, Charlie will continue to focus on paying down debt and savings.

Georgiev notes that the app’s business model is not built around user data collection, however. Data that’s ingested is sanitized and encrypted, and the app has a strict privacy policy. Plus, Charlie mainly helps people save money, but those funds are actually stored with a partner bank, not in Charlie itself. And because it’s involved in the act of moving money, it has to adhere to regulations around security and fraud prevention.

Today, Charlie charges a $4.99 per month subscription, which the company aims to make up for by helping people reduce their larger debt loads more quickly. However, even that small amount could give money-sensitive users pause, despite Charlie’s perks and successes.

To date, Charlie has registered a half million users for its older chatbot experience. It hopes to now grow that figure with its new tools.

The app is available on iOS and Android.

News: Finesse raises $4.5M to predict fashion trends with AI

Finesse, a startup promising to take the guesswork and waste out of fashion, is announcing that it has raised $4.5 million in seed and pre-seed funding. Founder and CEO Ramin Ahmari said the tremendous waste in the fashion industry has become a badly-kept secret, with Burberry recently facing a backlash over its practice of burning

Finesse, a startup promising to take the guesswork and waste out of fashion, is announcing that it has raised $4.5 million in seed and pre-seed funding.

Founder and CEO Ramin Ahmari said the tremendous waste in the fashion industry has become a badly-kept secret, with Burberry recently facing a backlash over its practice of burning unwanted products, and the industry as a whole producing an estimated 13 million tons of textile waste each year.

Finesse is looking to change that, Ahmari said, in part by taking advantage of the fact that that fashion trends are moving out of the “hermetically sealed” world of catwalks and onto social media, where new products take off “on the backs and bodies and posts” of influencers like Kylie Jenner.

“This is data we have access to,” he said. Noting that he previously worked in finance, Ahmari added that the stock market is “much more unpredictable” than the fashion industry — there just hasn’t been a tech startup applying tools like natural language processing and deep learning to fashion.

“In the simplest terms, you can think of what we do as seeing when Kylie posts a picture on Instagram and people go crazy about it … and then you see that happen not just on Kylie’s post but across Instagram, TikTok, Google Trends,” he said. “We predict the establishing of a trend before it goes super viral.”

Finesse

Image Credits: Finesse

Finesse then uses this data to design new products. Ahmari said that by taking advantage of a “very fast supply chain,” along with tools like CLO 3D modeling software, Finesse can go from identifying a trend to having a product available for purchase in less than 25 days.

While the startup is officially launching today, it’s already been selling products through “drops,” where customers vote for and pre-order products that will only be available in limited quantities. Ahmari said Finesse focuses on selling unique pieces rather than staples, but because it’s confident about consumer demand, it can keep things much more affordable — the products currently for sale range from $8 to $116.

And unlike most fashion companies, Ahmari said that Finesse does not need to employ a giant design department, although he suggested that team members like Vice President of Product Andrea Knopf and Head of Product Development Brittany Fleck — who work in tandem with the startup’s algorithms —are “artists in their own right.”

“Unless we have true AI — which we’re very far from — you are never going to have a machine that’s purely creative,” he said. “You have to have feedback cycles … What we are eliminating is the job where it’s just an intern doing grunt work, all of these people just going through Instagram to find new fashion trends.”

Ahmari also said that with its emphasis on sustainability and connecting with the LGBTQ community (Ahmari identifies as queer and non-binary, and all of the startup’s products are designed for any gender), Finesse is aimed squarely at Gen Z consumers who are tired of fashion dictated by “white, older, cisgender men.”

The startup’s investors include former Twitter head of engineering Alex Roetter, Collective Health CEO Ali Diab, Hoxton Ventures, MaC Venture Capital, Mango Capital and Fab Fit Fun co-founder Sam Teller.

“We believe that FINESSE is truly the future of fashion, from its trend prediction to sustainable supply-chain and manufacturing,” said MaC Managing Partner Marlon Nichols in a statement. “We hope other fashion brands can learn from FINESSE’s disruption in the space and we’re eager to see what’s next.”

News: Ring’s new video doorbell is $60

The top-line feature for Ring’s latest is no doubt its price. No way around that. At $60, it’s $40 cheaper than the standard Video Doorbell – and prices from there go up significantly, with the “Elite” running $350. Perhaps the company is feeling some pressure from the race the bottom for smart home hardware pricing.

The top-line feature for Ring’s latest is no doubt its price. No way around that. At $60, it’s $40 cheaper than the standard Video Doorbell – and prices from there go up significantly, with the “Elite” running $350.

Perhaps the company is feeling some pressure from the race the bottom for smart home hardware pricing. Wyze, notably, has done the Wyze thing, launching a $30 doorbell along with a slew of other products in September. Though as of this writing, that device is still listed as a “pre-order.”

The Wyze device was expected to be available this month, but has since been pushed back to February. The Ring Video Doorbell Wired is also currently slated for next month, with a shipping date of the 24th. As the name suggests, the new product is only available in a hardwired option – which could be a deal breaker for some. Other standard features here include 1080p video with night vision, motion zones that trigger notifications and two-way audio with noise cancelation built-in. It’s also the company’s smallest doorbell to date.

The Amazon-owned company is, of course, not without its share of controversy. Earlier this month, we noted a security flaw that exposed the locations and home addresses of people using its Neighbors app. There has also been plenty of concern around the brand’s willingness to partner with the law enforcement. A number of civil rights penned an open letter in 2019. Earlier this year, Ring finally enabled end-to-end encryption that requires user opt-in.

The new doorbell will be available through Amazon (naturally) and will be a Home Depot in-store exclusively through late-March.

News: Pinecone lands $10M seed for purpose-built machine learning database

Pinecone, a new startup from the folks who helped launch Amazon SageMaker, has built a vector database that generates data in a specialized format to help build machine learning applications faster, something that was previously only accessible to the largest organizations. Today the company came out of stealth with a new product and announced a

Pinecone, a new startup from the folks who helped launch Amazon SageMaker, has built a vector database that generates data in a specialized format to help build machine learning applications faster, something that was previously only accessible to the largest organizations. Today the company came out of stealth with a new product and announced a $10 million seed investment led by Wing Venture Capital.

Company co-founder Edo Liberty says that he started the company because of this fundamental belief that the industry was being held back by the lack of wider access to this type of database. “The data that a machine learning model expects isn’t a JSON record, it’s a high dimensional vector that is either a list of features or what’s called an embedding that’s a numerical representation of the items or the objects in the world. This [format] is much more semantically rich and actionable for machine learning,” he explained.

He says that this is a concept that is widely understood by data scientists, and supported by research, but up until now only the biggest and technically superior companies like Google or Pinterest could take advantage of this difference. Liberty and his team created Pinecone to put that kind of technology in reach of any company.

The startup spent the last couple of years building the solution, which consists of three main components. The main piece is a vector engine to convert the data into this machine-learning ingestible format. Liberty says that this is the piece of technology that contains all the data structures and algorithms that allow them to index very large amounts of high dimensional vector data, and search through it in an efficient and accurate way.

The second is a cloud hosted system to apply all of that converted data to the machine learning model, while handling things like index lookups along with the pre- and post-processing — everything a data science team needs to run a machine learning project at scale with very large workloads and throughputs. Finally, there is a management layer to track all of this and manage data transfer between source locations.

One classic example Liberty uses is an eCommerce recommendation engine. While this has been a standard part of online selling for years, he believes using a vectorized data approach will result in much more accurate recommendations and he says the data science research data bears him out.

“It used to be that deploying [something like a recommendation engine] was actually incredibly complex, and […] if you have access to a production grade database, 90% of the difficulty and heavy lifting in creating those solutions goes away, and that’s why we’re building this. We believe it’s the new standard,” he said.

The company currently has 10 people including the founders, but the plan is to double or even triple that number, depending on how the year goes. As he builds his company as an immigrant founder — Liberty is from Israel — he says that diversity is top of mind. He adds that it’s something he worked hard on at his previous positions at Yahoo and Amazon as he was building his teams at those two organizations. One way he is doing that is in the recruitment process. “We have instructed our recruiters to be proactive [in finding more diverse applicants], making sure they don’t miss out on great candidates, and that they bring us a diverse set of candidates,” he said.

Looking ahead to post-pandemic, Liberty says he is a bit more traditional in terms of office versus home, and that he hopes to have more in-person interactions. “Maybe I’m old fashioned but I like offices and I like people and I like to see who I work with and hang out with them and laugh and enjoy each other’s company, and so I’m not jumping on the bandwagon of ‘let’s all be remote and work from home’.”

News: SAP launches ‘RISE with SAP,’ a concierge service for digital transformation

SAP today announced a new offering it calls ‘RISE with SAP,’ a solution that is meant to help the company’s customers go through their respective digital transformations and become what SAP calls ‘intelligent enterprises.’ RISE is a subscription service that combines a set of services and product offerings. SAP’s head of product success Sven Denecken

SAP today announced a new offering it calls ‘RISE with SAP,’ a solution that is meant to help the company’s customers go through their respective digital transformations and become what SAP calls ‘intelligent enterprises.’ RISE is a subscription service that combines a set of services and product offerings.

SAP’s head of product success Sven Denecken (and its COO for S/4Hana) described it as “the best concierge service you can get for your digital transformation” when I talked to him earlier this week. “We need to help our clients to embrace that change that they see currently,” he said. “Transformation is a journey. Every client wants to become that smarter, faster and that nimbler business, but they, of course, also see that they are faced with challenges today and in the future. This continuous transformation is what is happening to businesses. And we do know from working together with them, that actually they agree with those fundamentals. They want to be an intelligent enterprise. They want to adapt and change. But the key question is how to get there? And the key question they ask us is, please help us to get there.”

With RISE for SAP, businesses will get a single contact at SAP to help guide them through their journey, but also access to the SAP partner ecosystem.

The first step in this process, Denecken stressed, isn’t necessarily to bring in new technology, though that is also part of it, but to help businesses redesign and optimize their business processes and implement the best practices in their verticals — and then measure the outcome. “Business process redesign means that you analyze how your business processes perform. How can you get tailored recommendations? How can you benchmark against industry standards? And this helps you to set the tone and also to motivate your people — your IT, your business people — to adapt,” Denecken described. He also noted that in order for a digital transformation project to succeed, IT and business leaders and employees have to work together.

In part, that includes technology offerings and adopting robotic process automation (RPA), for example. As Denecken stressed, all of this builds on top of the work SAP has done with its customers over the years to define business processes and KPIs.

On the technical side, SAP is obviously offering its own services, including its Business Technology Platform, and cloud infrastructure, but it will also support customers on all of the large cloud providers. Also included in RISE is support for more than 2,200 APIs to integrate various on-premises, cloud and non-SAP systems, access to SAP’s low-code and no-code capabilities and, of course, its database and analytics offerings.

“Geopolitical tensions, environmental challenges and the ongoing pandemic are forcing businesses to deal with change faster than ever before,” said Christian Klein, SAP’s CEO, in today’s announcement. “Companies that can adapt their business processes quickly will thrive – and SAP can help them achieve this. This is what RISE with SAP is all about: It helps customers continuously unlock new ways of running businesses in the cloud to stay ahead of their industry.”

With this new offering, SAP is now providing its customers with a number of solutions that were previously available through its partner ecosystem. Denecken doesn’t see this as SAP competing with its own partners, though. Instead, he argues that this is very much a partner play and that this new solution will likely only bring more customers to its partners as well.

“Needless to say, this has been a negotiation with those partners,” he said. “Because yes, it’s sometimes topics that we now take over they [previously] did. But we are looking for scale here. The need in the market for digital transformation has just started. And this is where we see that this is definitely a big offering, together with partners. “

News: Gamestop, memestocks, and the revenge of the retail trader

Gamestop shares are set to rally 70% this morning when trading starts, and AMC shares opened up 300%, extending a run that has perplexed market observers, irked hedge funds, and generally made crypto’s recent gains appear soft and weak. Being a retail trader is mostly being a sucker, hoping to best the markets while lacking

Gamestop shares are set to rally 70% this morning when trading starts, and AMC shares opened up 300%, extending a run that has perplexed market observers, irked hedge funds, and generally made crypto’s recent gains appear soft and weak.

Being a retail trader is mostly being a sucker, hoping to best the markets while lacking the infrastructure, access, and information that professionals enjoy. Hell, most professional fund managers that regular folks can invest in fail to beat the market. That’s one reason why index funds and other passive investments that merely track aggregate performance have grown so much in recent years; why pay more to have someone make you less money than simply making the same returns as the S&P 500?

Things have changed some in recent years. Robinhood blew up the trading fee economy, and now along with a host of similar companies — Public.com with its social focus, Freetrade in the UK, and so forth — has made retail investing far more accessible than it was before to more folks. And we’re all trapped inside. And a rude, jokey Reddit forum has gone from in-nerd joke to front-page news after its users started to push their weight around.

It’s something that was noted by none other than the founder of Reddit Alexis Ohanian who shared some thoughts on Twitter.

And it’s a perfect storm at a time when lots of people are hurting, interest rates are so low, inescapable student loan debts loom, and every major institution has caught Ls during a /global pandemic/ over the last year. This is something to believe in.

— Alexis Ohanian Sr. 7️⃣7️⃣6️⃣ (@alexisohanian) January 27, 2021

It’s an old saw that back in the dotcom boom traders would congregate in chat rooms to share tips, lie to each other, and try to pump their own equities higher. That all still happens. But what has changed is that the combination of mature social platforms and free trading has at once boosted access to the public markets while Reddit and other online congregation points have provided a simpler way for retail investors, the hoi polloi, to fuck around and make other people find out.

Again, Ohanian’s thoughts on this resonate.

A couple hundred thousand years of evolution conditioned us to believe in and rally around the immediate tribe around us. The idea of an ‘institution’ – a faceless, nameless entity we just have to trust — is actually pretty foreign to our species,” the venture investor wrote on Twitter. “I know they’re all ‘random people on the internet’ but there’s a lot more empathy and community there than people realize. It’s why I’ve been saying for 15 years that (online) community is still massively undervalued.”

This is what has happened with Gamestop, a company that until recently was unnotable, and stuck between a physical retail footprint, the pandemic, and its customers increasingly preferring digital game purchases. It was worth around $4 per share last summer. It started 2021 worth around $18. Now it’s $147.98 after rising 92.7% yesterday, and is up $69.02 this morning, or 46.6%.

How did that happen? No, the company did not get suddenly, radically stronger in short order. Instead, a coterie of Reddit users realized that Gamestop was shorted by more than 100%. That means that investors had bet more shares than existed in the company that it would lose value.

And mostly this would have been fine, a quirk of the market; other highly-shorted stocks can see a majority of their shares sold short, but to see a short-percentage of greater than 100% was eyebrow-raising.

Then came the wager: If big investors had bet more shares than Gamestop had in existence that it would lose value, what would happen if lots of individuals investors — retail interest, as they say — started buying the stock? That might drive its value up, forcing the hedge funds and other big capital pools to decide whether to hold onto their negative bet and take strong paper losses as Gamestop rallied, or cover their short, buying the stock at a higher price than they initially paid for it, losing money. Covering shorts would require buying the stock at high prices, perhaps boosting its value yet again.

It’s the wildest short-squeeze we can recall.

There’s always tension between short-sellers and investors who prefer to make positive wagers. Indeed, shorts are generally hated and the term perma-bear, slang for someone who is chronically worried about the price of assets to the point of distraction,1 is often levied at them.

But a boom in retail investing and social platforms allowing the congregation of disparate individual investors can do quite a lot, it turns out. So, users of the WallStreetBets sub-Reddit started buying Gamestop. And they kept doing so, pushing its price higher and higher.

The result was that big money got smacked in the shorts, literally. CNBC reports that short-sellers have lost more than $5 billion so far thanks to Gamestop’s rapid appreciation on the back of becoming an internet meme.

But the tug-of-war between professionals betting that Gamestop is not worth its inflated price, and that it will fall, is not over. Short interest remains high. So, even if some pro investors have cried uncle and exited their trade, the retail revenge on the so-called smart money is hardly a sure thing; what those excitable individuals may have done is merely set up a more enticing short position for hedge funds than had existed before.

Gamestop has a lot further to fall from over $140 per share than it did from $18, say.

Of course no one knows what will happen today. The investors who have taken out more short positions during the rally are set to eat their own ties this morning when Gamestop opens higher. Perhaps they will hold, and eventually their short bet will pay off. Or perhaps retail will be able to keep rallying Gamestop until, well, no one really knows.

But while most folks have their retirement accounts in investments so boring you’ve forgotten their names — Fidelity Freedom 2060 Fund, or what have you — small-time investors are sticking it to the man. This is the political war underneath the trading scrap. Retail is generally said to be mad at being pushed around, front-run, and generally speaking operating as second-class investing citizens. The Gamestop gambit is, to some degree, revenge.

Not that it will matter, per se, in the long-term. Large investing groups will still crush retail, having access to better information and tools and the like, as we mentioned up top. But today, at least, those same concerns are going to start the day with huge paper losses on their Gamestop shorts.

And that’s hilarious, because the company is obviously overvalued and individuals simply do not give a fuck.

  1. I, Alex Wilhelm, am like this before coffee.

News: Following acquisition, Episerver rebrands as Optimizely

After acquiring Optimizely last fall, content management company Episerver is adopting the Optimizely name for the entire organization. CEO Alex Atzberger told me that the company will be rolling out new branding in the next coming months, as well as renaming its entire product suite to reflect the Optimizely brand. “We believe it’s no longer

After acquiring Optimizely last fall, content management company Episerver is adopting the Optimizely name for the entire organization.

CEO Alex Atzberger told me that the company will be rolling out new branding in the next coming months, as well as renaming its entire product suite to reflect the Optimizely brand.

“We believe it’s no longer just about personalizing the experience or driving recommendations,” Atzberger said. “The brand and word Optimizely really signifies optimal performance. Companies today of any size, any scale [need to be] much more sophisticated in terms of how they digitally connect with their customers. It’s a never-ending story.”

At the same time, he emphasized that Episerver is making the change from “a position of strength,” with the combined company seeing double-digit revenue growth last year and going live with more than 250 new customers.

Asked whether adopting the Optimizely name was always part of the post-acquisition plan, Atzberger replied, “When we acquired Optimizely, we knew that we would be acquiring not just a great product, not just a great customer base, but also acquiring a very well-known brand. We had not yet decided on [rebranding], but it was certainly something that, for me, was part of the consideration.”

In addition to announcing the new company name, Episerver/Optimizely is also announcing a new platform that it’s calling Optimization-as-a-Service, which integrates aspects of Optimizely and Episerver products to offer web targeting, testing and recommendations. As Atzberger put it, this new platform allows customers to determine “who to show something to, what content to show and how to actually show this content.”

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